Cordial Mogan Playa - Testimonios

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Testimonios sobre el Hotel Cordial Mogán Playa

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4.8
“Schöne Anlage”
5.0
24-02-2010
Un viajero de Expedia ,
Sehr erholsamer Urlaub, schöne Anlage, schöner Ort
“One of the best hotels”
5.0
24-02-2010
Ann7655 , UK
From, the moment of arrival service was excellent. Drink on arrival. They even remembered my husband's birthday with a cake and champagne for dinner at no cost. Excellent facilities in room including a topper provided to make the beds softer!. Lush tropical gardens and super food. Have travelled the world several times and this has to be one of the best hotels we have ever stayed in.
“Great hotel in excellent location”
5.0
21-02-2010
JeremyTMalta , Malta
We hired a car and with the help of Google maps it was an easy drive from the airport to Mogan Playa Apartments. But then things went pear shaped. Eventually we found that when facing the Apartments building, the hotel is 100 yards down a road to your right – don't be put off by the red/striped barriers across this road, they rise as you approach. The hotel is a linked chain of buildings set in gardens and spreading several hundred yards along the bottom of a steep sided valley running from the north towards the sea, where the port is. Hotel reception is at the north end, and rooms are in 3 or 4 story blocks. On the advice of a previous poster (to whom many thanks), we booked room 7307, which has a nice large terrace. The room was excellent: spotless, and airy. We found the beds a bit hard – if you prefer soft ones, ask in advance. The view from our terrace included a "Shopping Center" of unhinged modern design. The room is towards the south of the complex and is convenient if you want to use the nicer pool (see below) and to pop down to the port. The secret route to the port is to head south through the gardens, past the big blue building then along crazy-paving past the little church to another path headed south. The gate at the end gives you exit and re-entry using your room key; just 5 minutes stroll from the port. The hotel gardens, buildings pools and furniture were very well maintained and the hotel's crew did an excellent job clearing up after our mini-hurricane (which, sadly, the Shopping Center survived). We loved the gardens: they're all around you as soon as you step out the door and even if you're not into horticulture provide a wonderful green backdrop to the blue of the pools and sky. There are 2 big pools: the one nearest the main building was used by serried ranks of sunbathers, while the one further down towards the port was better for swimming and felt less regimented. The irregular shape, varying depth and other swimmers meant we couldn't swim laps, but we got plenty of exercise zigzagging about. Of our 11 days, 4 were overcast and/or very rainy. That suited us fine since we took plenty of books and sun-free days prevented overexposure the strong February sun. When it did rain we found we could stay fairly dry on our way to the hotel restaurant by using the first floor balconies – that left us with just a 20 yards dash. The wild canaries we saw looked like fat sparrows with blond wingtips, and to compensate the hotel has a small aviary full of the tennis-ball varieties. We had half board, and both breakfast and dinner were buffets. You get assigned an individual dinner table on your first night which you keep throughout your stay, so be prepared to negotiate to get what you want! Breakfast is open seating. We aren't keen on buffets, but the hotel worked very hard to make them as good as it can. We had eggs and omelets cooked to order for breakfasts, and steaks, fish etc fried to order for dinner. Wine and water were extras but not extortionate. Like some other posters, we went to the port for some dinners and lunches. There are lots of restaurants there covering all price levels. White table cloth joints were about Euros 40 a head with wine, cheaper ones half that. Fresh fish was excellent, but you need to check it's local and hasn't been shipped in frozen. We ended up preferring the slightly cheaper places. We found we could eat outside comfortably in the evening – most restaurants had enclosed outside areas, and we rarely needed our jackets. And at lunchtime we never needed jackets. Unlike some other posters, we met only nice Germans. Only tiny negatives: the hotel's perimeter security is good but not perfect, so you'll need to rent the in-room safe as an extra. But it locks itself at 11AM on your last day, 1 hour before checkout time, which we found inconvenient. And if you sit in the basement atrium bar you get a strange combination of piano music wafting down from the floor above interfering with the music from the nearby Animation show. Incidentally, the latter seemed fine. On driving: away from the coast roads we found the Canarian road signs awful and wished we'd taken SatNav. Signs are either non-existent or in wildly differing formats. What appears to be a sign pointing to the local Supermarket actually indicates a crucial town on (or more likely off) your route. And vice versa. This measure is possibly to thwart invaders, and it worked on us – we never made it to the centre of the island! Still, we did manage to explore the coastal resorts, and decided that the combination of the Cordial Mogan Playa and its little port make it the best resort on the Island. The only fly (no pun) in the ointment is Las Palmas airport, quite the worst we've encountered. But that's another story...
“A Special Place to stay”
5.0
21-02-2010
wasdale1 , Northumberland
We chose this hotel following positive reviews on tripadvisor and it was fab ! We were fed up of the snow in Northumberland and it was our 30th Wedding Anniversay so went half board which we usually avoid mainly due to poor quality of food we have experienced in other hotels. Hotel was very clean , food was very good- fresh and plentiful ,gardens immaculate ,staff helpful rooms were comfortable and roomy ( just as well as my husband brought his road bike ! )- a special place to stay !!! We will defintely return - thought we would never say that about a 'package holiday ' hotel so it must be good ! Short pleasant walk to shops and seafront from hotel.- we walked down a night and had a coffee/drink after our evening meal . Resort is lovely with sandy beach and lots of places to eat on the seafront . Prices for drinks vary so shop around ...and do NOT order sangria by the jug - it is twice the price of by the glass. Dont bother with a trip to Puerto Rico - Puerto Mogan is so much nicer. Only improvement would be tea and coffee making facilities in room - we took travel kettle as we had read previous comments. My husband enjoyed the road biking very much but wished that he had hired one instead of taking his own( £40 with Thomas Cook ) - very good quality ( trek & speacilaised)bikes available to hire in the resort
“Tolles Hotel ! Super Service!”
5.0
21-02-2010
icethl , Bergen, Alemania
Tolles Hotel zum Relaxen sehr weitläufige Hotelanlage, mit viel Palmen zwischen den einzelnen Gebäuden! sehr gutes Essen, ist in einem sehr angenehmen Ort mit viel schönen Lokalen am Strand und am Hafen
“Super gut”
5.0
19-02-2010
steckKaiserslautern, Kaiserslautern
Das beste und schönste Hotel in Mogan. Da stimmt einfach alles. Waren zuvor schon in einigen Hotels in Playa und Maspalomas, nicht zu vergleichen. Wir kommen wieder. Schade, dass das so tolle Spa Eintritt kostet. Die beheizten Außenpools sind prima.
“if you want to relax in lovely surroundings this is the place for you”
5.0
19-02-2010
carolarmstrong, northern ireland
we had a lovely stay at the cordial mogan playa at the end of january. we were part of a group of seven ranging in ages from 2 to 74 and this hotel had alot to offer for us all. From the moment we arrived the staff were so friendly and helpful. The glass of champagne was also very much appreciated after a long journey - got us in the holiday spirit straight away. Our room was immaculate and comfortable. The pools and gardens around the pools were lovely and very well maintained. The padded sunloungers and complimentary pool towels were great. Our little girl loved the childrens pool. We all found the food both at breakfast and dinner to be of high quality and with plenty of selection. It was lovely to be just a short stroll from the lovely mogan harbour which we fell in love with many years ago. This was not our first time to mogan but it was our first time to stay at the lovely cordial mogan playa hotel ..... it certainly won't be our last. A big thankyou to all the staff at this wonderful hotel for making our stay so thoroughly enjoyable.
“Beautiful quiet hotel with excellent meals”
5.0
18-02-2010
visitorsnederland , Utrecht
Our fortnight at this hotel was somewhat marred by a severe rainstorm that upset meal services and filled the pool with muddy water, but these problems were soon solved. An excellent feature is the lack of loud music at the pools, and over enthusiastic animation. There were fortunately very few noisy children or Russians. The best feature is the excellent buffet breakfasts and dinners, with an amazing selection of foods and all well cooked and hot where needed. You get a choice of dinner sittings and the same table for your stay, possibly less easy this way to meet other guests - at the managers cocktail party there was no effort to introduce people to each other. Guests are mainly English, Scandinavian and German. We had a 4th floor room overlooking the pool, some rooms I think are less well situated. A nice touch was the cake and bubbly the hotel gave me on my birthday. Although not on the beach the hotel is 200 m from the attractive town of Puerto Mogan (no longer a 'fishing village"). Recommended excursions are the fantastic mountain roads, the cheap and efficient bus services, the boat service to Puerto Rico etc and walks in the area, that to Playa Veneguera highly recommended.
“A wonderful relaxing hotel set in a botanical garden”
5.0
16-02-2010
Happychap52 , South Oxfordshire
This is a very well planned and managed hotel. The staff are spontaneously friendly and helpful. The rooms are comfortable with a pleasant veranda and bathrooms have bath, shower and a separate toilet. Breakfasts are excellent, the "blue" poolside restaurant a good lunchtime choice and there are several very good restaurants in Mogan, a few hundred yards away if you want a variety of lunch or a change of dinner in the evening. Two large pools and plenty of reclining chairs. One of the best places we have visited and that's a good number over the years.
“A GENUINE holiday !”
5.0
15-02-2010
Brendan_Paris , Paris
Let me see: with two kids under two years old and two hard-working parents, a week of no cooking, no cleaning, no laundry, sunshine, smiling faces, ever so-helpful staff, wearing t-shirts in January when it's snowing back in Paris, all for €810 (+ €560 flights with Ryanair from Charleroi).. what can I say, brilliant! Apartment holidays In France often require you to bring your own sheets, your own towels, and you pay a deposit which you don't get back if you don't leave it spic and span.... now, it's not like we're slobs - far from it, but what a joy it was to NOT have to bring these items, or fret about the cleaning. The breakfast and evening meal in the restaurant we're top quality. The staff were so helpful, nothing was too much effort, running to get the two high chairs even before we got to our table ! While there's a self-service laundry in the hotel, we found a great laundry down in the town "OLISAN" - up the hill from the pharmacy. Hand in the bag and voilà, that evening all cleaned and pressed ! When I said holiday, I meant it ! With kids and a 15 kg Ryanair bag limit, this was very convenient. Free Wi-FI in the lobby and snack bar - so free Skype calls on the iPhone !
“One of the best hotels in Europe”
5.0
15-02-2010
palum, palum
Form the moment we arrived we loved this hotel. The reception area, bedrooms, gardens, restaurants and pools gave an ambience of spaciousness, comfort and care. All the staff were friendly and couldn't have done more to make our stay a pleasure. We chose a half board package with our friends and we all agreed that that there was an excellent selection of food in the main restaurant without needing to pay more for the other restaurant. The gardens were beautifully maintained and the two pools provided areas for shade and sun, shallow water and deep water - so it's a hotel suited to all ages. In February it was excellent for retired people who like a quiet time with cooler weather ( though it did reach 25C most days). Mogan is a pretty village with small shops, and restaurants along the waterfront. We can't wait to return.
“A truly lovely holiday”
5.0
15-02-2010
LondonSmokey, London
I went with my husband for a week and wish we could have had longer. The Hotel is wonderful, clean and the staff are very helpful. The food is very good with a lot of choice even veggies would find plenty to eat and three different meat dishes every night. I loved that we never had to take beach towels as these are provided clean daily. I would definately be going back to the Hotel and cannot recommend it hightly enough.
“Beautiful hotel in a lovely unspoilt resort and with really helpful staff.”
5.0
13-02-2010
BrownBear2 , Winchester, Hants
We actually booked in the Cordial Mogan Valle Appartments, next to the Mogan Playa Hotel but when we arrived we were upgraded for no apparent reason. When we saw the hotel and room we weren't complaining though, especially when we received a call from Reception to say we had been further upgraded to half-board as 'compensation'! This was a great bonus given the quality of the food and service (and the price we would have paid in most other establishments in the resport). We had a lovely 2 weeks and can find little to fault the hotel on. It was extremly clean and well-kept, the service was excellent and the food great. If anything the entertainment was sometimes only moderate and the beds were not as sumptuous as the rest of the establishment. About half the guests were Germans, which isn't a problem but it would be nice if they occasionally displayed some manners and didn't reserve all the best sunloungers with their towels! However none of these minor concerns detract from the quality of the hotel which deserves full marks all round.
“estupendo, super, very good, muito bon etc”
5.0
13-02-2010
ateltico4ever, "galicia"
bin spanier und ich muß sagen, es war echt eine super idee dieses hotel gewählt zu haben. lieber ein junior suite zu buchen...es macht der unterschied :-9 ja, ich weiß, wir spanier sind ziemlich nett...und als spanier dachte ich daß, die canarios ein bißschen schwierig sind aaaber ich habe mich in diesem fall getäuscht.. das beste? die gartenanlage, dfas personal ist sehr sehr freundlich und hilfsbereit. essen super u.s.w. mit dem pool und solche sachen, sah sehr gut aus, hatte ich aber nicht in anspruch genommen. 100% zufrieden...mehr? als das.
“Nothing to complain about”
5.0
13-02-2010
spindriftofbeaulieu , Brighton
Stayed at the Cordial Mogan Playa in December 04 and again in Jan 10. Couldn't fault either visit. If searching for something to moan about then it would be no handles for us oldies to hang onto when getting in and out of the shower and no non-slip surface or mat in the shower. Only other negative comment is not enough hangers in the wardrobe. Neither of the above spoilt our stay.
“Excellent”
5.0
12-02-2010
neuronic , Namur
Nous avons séjourné une semaine en demi-pension. Le cadre est magnifique avec belle vue sur la vallée. Cet hôtel permet une vraie détente. L'accueil est un des meilleurs que nous ayons eu. la cuisine est de qualité. Bien qu'il y ai beaucoup de chambres, on a l'impression d'un hôtel presque familial. Bref, nous y retournerons.
“Excellent - apart from the pool loungers!”
5.0
31-01-2010
SuffolkBoatman , Suffolk
We spent a week at this hotel. I fully endorse the positive reviews. Not only is this large resort style hotel excellent but also the location must be one of the best on the Island if you want to get away from the 'British pub, Fish and Chips' style places like Playa des Inglis or Puerto Rico. Puerto de Morgan is now a tourist development but carried out with some style. We had half-board on a Thos Cook package. The buffet food was excellent with plenty of variation and choice during the week. Apart from one evening ( the samba night!) the in-house entertainment was enjoyable and professional. The two-sitting system at dinner is a little inflexible but it did not bother us much. The facilities are excellent, two large pools, tennis, gym etc and the gardens are well tended and impressive. Staff are friendly and attentive and for an almost 5 star hotel the in-house bar prices not extortionate. Negatives - those selfish guests who reserve loungers with towels in the morning for their use hours later and equally the hotel's management for allowing them to do so when they have a no-reservation policy including signs around the pools to that effect! Also the loungers themselves - they are lethal when you try to adjust them; we saw several people fall off after doing so - not funny for some who were quite elderly.. Further advice - avoid the Thos Cook VIP mini-bus tour of the island. You see great views and not much else, it is expensive, the guide irritating and they keep you hanging about for ages at the start. We were told that the free 'blanket' tour was better - but if you are prepared to listen to 90mins of spin about Merino Wool!.
“Best in Gran Canaria”
5.0
30-01-2010
jdavies2001 , London
There are only a few places you can go for guaranteed winter sun and the Canaries tops the list as its only 4 hours flight from UK and relatively cheap. Having been to Gran Canaria and Tenerife several times before and usually been disappointed, we were hopeful that Cordial Mogan Playa would be a better experience after reading positive Trip Advisor reviews. We weren't disappointed - the staff are charming and helpful; the two swimining pools are large, heated and well-designed; our room was modern, spacious and cleaned well every day; the buffet food was good (and sometimes excellent) and there was plenty of choice; and the grounds were well-maintained and blended in with the surroundings. Puerto de Mogan itself is lovely - much better than other resorts on the south coast - with good restaurants, a sandy beach and an interesting harbour. We did one day trip to Palmitos Park and that was worthwhile - a modern, eco-friendly zoo/bird park set in a scenic valley inland. I suspect the resort (and Mogan itself) would be too quiet for young couples but we were with our 2 year old daughter and it suited us perfectly. Highly recommended for a winter break if you are looking to just relax and enjoy the sun.
“BEST HOTEL IN AREA”
5.0
28-01-2010
blackboy673604,
my wife and myself found this hotel to be idealy suited to us , central position did not need to hike up and down hills , no long taxi rides every day. most of other hotels in area seem to be on top of mountain. we could walk to the beach in few minutes , have luch in town and back to hotel for lovely buffet meal. the only item that in our mind let the hotel down was the entertainment and night , very limited only about 40 minutes , expected more. but there we are life is like that .the rest of our stay was most relaxing and attention to detail of staff is excelant .
“Perfect holiday experience”
5.0
28-01-2010
divoch , Cambridge, UK
We have just returned from the last minute, one week holiday at Cordial. What a wonderful experience. Excellent hotel surrounded by tropical gardens. It is a large, modern, well designed hotel with friendly and helpful staff. Puerto de Mogan is quiet, pleasant place and not yet overbuilt. There are two heated pools, lower one seems warmer at something like 26-28C. If you have a laptop with you there is a free Wi-Fi, but there is a charge for the terminal connection in the library. There is Internet point in a Bar near the taxi rank in Puerto de Mogan. If you are a fit walker then get directions from a porter- local man in the hotel reception about a trip from the windmill Molino del Viente near Mogan village (a bus stop) via surrounding hills back to the hotel. Allow 5 hours.
“Excellent hotel in perfect location”
5.0
27-01-2010
DerekGo8 , Bishops Stortford, England
Just returned from 2 weeks stay at the Cordial. We were lucky having superb weather for the whole period, with plenty of sunshine and no rain. This was a last minute booking to escape the snow in England. Found the hotel on Tripadvisor and booked through First Choice. Expected something and good and got even better than expected. The hotel is first class in every way with reception, which was friendly, helpful and efficient. The grounds are stunning with two excellent large pools. The rooms were spacious, comfortable and clean. The evening buffet was very good, although we thought that on occasions some of it was not hot enough. Again the service in the restaurant was excellent. Not too keen on the two sitting system but got used to it. The entertainment was patchy in quality at tilmes Overall any criticism is minor and unimportant. We are already planning to go back next year.
“Chilled out paradise”
5.0
26-01-2010
micrafilter, Dover Kent
Mogan was recommended by a work colleague and we selected the hotel after reading reviews on Tripadvisor. From the moment we arrived, the service from hotel staff was freindly and courteous. Although they accept gratuities, there is never the feeling that tips are expected. First Choice describe this as a couples only hotel which is rubbish. Our eight year old Daughter loved the kids club and the kids disco each evening although both are clearly aimed at younger children. The hotel grounds are nothing short of stunning and the main building itself could be described as Dysneyesque, with it's caves and waterfalls. Absolutely magnificant. There are two main pools and we were near the quieter one. It was warm, exceptionally clean and ideal for swimmers of all ages and abilities. The room was a good size even with our Daughters fold up bed fully extended. The room was clean and well appointed and the empty and free fridge was great for storeing drinks purchased from the local supermarket which is literally two minutes walk once you are outside of the hotel. Nice bathroom and balcony area. The resteraunt was good value but as a vege, I did struggle a bit. Location was perfect. Each evening we would walk through the hotel grounds and exit out of the private entrance/exit to find ourselves just a few hundred metres from the Marina and beach area. There are a range of shops, resteraunts and bars. Certainly enough to satisfy most reasonable holidaymakers but probably not teenagers or very young people looking for a more lively holiday. We would particularly recommend la Cicana, an Italian resteraunt near the beach. A couple of euros more expensive than some others but worth every penny. There is also a bar called the Tatoo bar which is a bit away from the main drag but worth a visit if you want to have a laugh. It is located near to the supermarket on the corner of a little side street. We loved Mogan but we hired a car for three days and also visited Porta Rico, Maspalamas and all of the little villages in between. We would not bother to visit any of them again. Lovely chilled out holiday and we missed most of the snow back home! We will visit Mogan again and we will stay at the Cordial Mogan Playa.
“Still Paradise On Our Return - 2nd report”
5.0
24-01-2010
Esteban, Bristol,UK
Well, over a month back now and the holiday still seems like a beautiful retreat. I wrote an earlier report - in situ and as a result garnered many emails from people wanting up-to-date info on the hotel & resort. We even got to meet two couples! Our room with its sun terrace was special but so was the whole hotel. Nothing too high-rise. More exotic plants & trees than people and a superb cactus garden too. I attach 3 more photos - the terrace (on my birthday!), plus views of the hotel. Looking back now, we still rank this hotel as one of the best we have ever stayed in. We had 2 nights in the Parador & I'll a separate report on that (or e-mail me for info). The roads are tricky to drive unless you like hairpin thrills! So hold off that car hire if you're unsure & in any case do not hire from the one in the hotel - expensive & tatty cars! There's bike hire in the town if you want. The walk up the valley opposite the hotel is worth doing (see photo) & can lead to a special beach (a good day's outing!!). The interior of the island is well worth seeing & walking. We walked from the Parador (Cruz de Tejeda) to Artenara, and back in one day with lunch in one of the superb restaurants in Artenara. We had a trip to Puerto Rico/Maspalomas . . it was nice to see the sand dunes (nudist & gay beaches!) but I wouldn't bother again. It was a good boat trip and just a day out. The night life is a bit limited - we had 2nd sitting (2030-2130), so G&T's on the balcony (supplies cheapest from the Hiperdino supermarket across the road), kept cold in the fridge - ice from a bar (ask nicely - hielo por favor!) and what could be better? At 2200 there was entertainment - some quite good - gymnastics . . .singing, snakes etc and then a disco afterwards. We would just wander round the botanic gardens for while before bed. Serene. We found the costs quite high. A beer could be more than in the UK - no longer are the Canaries the "cheap option". I would avoid the Faro rest./bar right at the end of the sea wall in the harbour - we got through +40€ one lunchtime on 3 tapas and 4 beers. The hotel prices were pretty standard hotel prices, similar to the UK but the choice of wines was better and of course the measures are usually larger. This was not a cheap holiday but such a marvellous break & well worth it. We would definitely go again.
“Brillent Holiday”
5.0
24-01-2010
nofun, bromborough
Just come back from Cordial Morgan Playa. had mixed reservations of what to expect. but can throughly say we had a brillent time. We chose this hotel as it was our Silver Wedding we received a bottle of Champagne from Michelle First Choice rep but nothing from hotel. Although we were disappointed it didnt stop us from having a good time. Hotel is excellent food very good. Weather was good form day one. Went into Peurto Rico for day glad we didnt choose to stay there. The Hotel should be rated 5 star nothing was too much trouble, Staff extremely pleasant well worth vsiting. Morgan itself is a brief walk and is very bautifull, We enjoyed the holiday so much we have just booked for October. October. walk
“Excellent - you must visit!”
5.0
20-01-2010
CazWilding , Bolton, UK
This hotel is the best hotel and resort we have ever stayed in! We have travelled to various resorts around the world and this hotel and resort wins hands down! We booked the Cordial for our honeymoon and stayed for 7 nights and then returned to the UK for a further stay in Lake District. We wish we had booked for 2 weeks! As soon as we arrived we were welcomed with Champagne or orange juice, our check in was perfect and the porter took our bags to our room. We tipped him (which we did in the Caribbean as it was expected), but he was most shocked but very pleased. The hotel recpetion is the best we have seen, the weather was gorgeous and hot (the maids did say it was hot for the time of year, 30 c plus everyday). Our room was exceptionally clean and spacious. The view, even though not a sea view over-looked the spa and we were more than pleased with it. The pools, gardens, restaurants are beautifully kept and a credit to the hotel staff. It was a short walk to the resorts beach and bars etc. Good range of shops and bars, prices are quite dear so be aware. The beach is super clean and excellent for families. We recommend the Yellow submarine and the caramaran along the west coast, we are both sea sick, and it took a bit to get our sea legs but it was worth it. I recommend the Zoo bar, excellent fun! The restaurant is nice but we did feel a bit out of place, but the food and drink is excellent and the waiter/waitresses are exceptional. The main bar in the hotel (disco) is good for chilling out after a lazy day at the pool, but the entertainment is strange to say the least, but we had a chuckle at it! I recommend the Sangria! yum! The maids visit everyday, and if you don't want them to clean your room just put your Do not disturb sign out, they will not bother you. There is a local supermarket which is excellent and the drinks can be expensive so we recommend getting some wine and beer and putting it in your mini fridge, so you can enjoy a nice drink on your balcony. The hotel is very quiet at night so head into the town if you are a night owl, but it isn't Puerto Rico, which is nice if you like a nice romantic walk and a cool drink. In short though me and my new husband couldn't fault this hotel - prices are going up on this hotel so book it while you can, we will definately coming back.
“if you want grand this is the one”
5.0
12-01-2010
SouthWalesMal , south wales
what abrilliant hotel rooms are really comfy but no english channels only news take some dvds to watch pool towels provided. food really good staff really nice . sunbeds are wow thick thick matresses. show each night at ten. ten pin bowling boules tennis courts etc.zig zag walk up mountain abit of a trek but worth the views market like your normal market.not nice people if you take something back as i had to faulty handbag only wanted to exchange it. man was so so rude but he changed it in the end after we had to follow him over to a carpark tohave another one out of the back of his van . so be very very careful at the market. they just want your money...,, shopping centre opposite hotel resort lovely but not quite finished lovely holiday lovely little resort go and enjoy ,,,,,and seen nooo cockroaches at this hotel even if it is in gran canaria,,,,,,,
“Traumhaftes Hotel”
5.0
12-01-2010
icke_travel , berlin
Sehr schönes Hotel in tropischer Gartenlandschaft. Die Haupthalle war sehr stilvoll mit der Risenglaskuppel. Wir hatten eine Junior Suite mit einem wunderbaren Blick auf die schöne Hotelkirche inmitten von Palmen & Bananen. Das Abendbuffet im Haupthaus und das Frühstück im separaten blauen Haus waren sehr gut. Riesenauswahl. Das Personal war freundlich. 5 Minuten zum Strand und zum Hafen von Puerto de Mogan. 2 Minuten zum Shoppingcenter. Nachmittags wurde es im Ort sehr voll wegen vieler Tagesausflügler.
“Excellente Unterkunft! Absolut empfehlenswert”
5.0
10-01-2010
Un viajero de Expedia ,
Wir waren sehr zufrienden.
“A perfect holiday in a relaxing resort”
5.0
09-01-2010
merlin069 , England
My wife and I were originally looking for somewhere not too far away to find good weather in the winter and initially looked at visiting Portugal. It was, to our our good fortune, that the schedule of flights didn't allow us to go there and after searching for an alternative destination, we settled on Gran Canaria and the Cordial Mogan Playa Hotel. I had initial reservations about returning to the Canary Islands, having already been to Tenerife and Lanzerote and although those experiences were enjoyable, I was looking for something different. On arriving at the hotel, we were greeted by the friendliest of staff, offered a glass of champagne, and shown to our rooms; what a great start. From that moment, we knew we had hit on something special. The hotel is stunning, set in a spectacular location. The hotel staff were all friendly and helpful, including the manager, who provides his mobile number to guests and welcomes anyone to come to see him about any possible issues. Of-course, this is unlikely as the quality and standards are extremely high here. The manager even makes the effort to provide time to welcome his guests and talk to them personally, with a wine evening before dinner, once a week. The only slight criticism I have is with the quality of entertainment in the evenings. The 'animation team' were lovely people and worked extremely hard, but compared to shows we've seen in other hotels, the quality of their in-house entertainment was a little lacking, though still enjoyable. However, I'm informed that this team has changed since we visited, so it will be interesting to see what difference this makes. The food was excellent and the choice of early or late dinner reminded us of when we were on a cruise ship! Dinner is a very large buffet which even catered for my awkward tastes! This hotel and Puerto de Mogan is fantastic and we were only disappointed that we hadn't planned to stay longer. Therefore, we've now booked to return this year to the same hotel and are bringing another 6 members of our family too.
“Self Contained Paradise in the most beautiful village in Gran Canaria”
5.0
29-12-2009
CurlyDai , Newport, S Wales UK
We stayed at the Cordial Mogan Playa over the Christmas period and had a most wonderful Christmas break. The hotel is stunning - the grounds are like a botanical garden - and the quality of the accommodation is excellent; on arrival in your room you're greeted with complimentary fruit, wine & mineral water. But what sets this hotel apart from many similar establishments is the quality of its staff: they really do put guests first and are extremely friendly and helpful; nothing is too much trouble for them. We had two marvellous gala dinners - one on Christmas Eve and the other on Christmas Day: before the Christmas Day dinner, the hotel organised a free cocktail reception with a wonderful choir singing Christmas Carols from all over Europe; the hotel managers also turned out in force to welcome everyone to the festivities - in five languages - and it was obviously a heartfelt greeting. The food throughout the stay was varied an plentiful and the quality was the best we have ever experienced in any 4* hotel buffet restaurant. The hotel also has state of the art entertainment facilities, although the quality of the entertainment did not really match up to these: the hotel 'animation' staff provide most of the shows and, although very enthusiastic, couldn't provide really professional levels of entertainment; in addition, the one or two professional acts appearing were not up to the best standards either. This is a pity, as there is little entertainment outside the hotel, in the village itself. But having said this, people don't go to Puerto Mogan for glitzy entertainment - you can go to Maspolomas or Playa del Ingles for that! The hotel is also pretty unique in having a small church within its grounds and also has a small archaeological site with interpretation boards - pretty good for a hotel! And to cap it all, the hotel is in Puerto Mogan - arguably the prettiest fishing village & marina in Gran Canaria. What more could you ask for? We have also stayed in the excellent 5* Hotel St George in Cyprus and agree with a previous reviewer that this hotel beats it in terms of overall quality of experience. We will most definitely be returning to this hotel!
“Esto sí son vacaciones!”
5.0
25-12-2009
lmgmaria , Las Palmas
Hemos disfrutado de una semana de vacaciones en este hotel a principios de diciembre. Ha sido una auténtica maravilla. Está muy bien situado en el Puerto de Mogán. El hotel es enorme pero muy acogedor y tranquilo. La comida es excelente y el servicio también. Estamos seguros que vamos a repetir.
“Best Hotel”
5.0
23-12-2009
JohnKeswick , Keswick
My husband and I had visited Mogan approx 18 years ago with our teenage children and thought it the most beautiful place on the island so when we were looking for a last minute holiday we jumped at the opportunity to re-visit. We have just had the most wonderful two week holiday at the Cordial Mogan Playa Hotel, this hotel should be rated 5 star (last year we stayed at 5 star St. George Hotel, Cyprus and the year before a 5 star hotel in Tunisia but neither was anywhere near the standard of the Cordial) We had a lovely room with private sun terrace with sun beds (we did not order or pay extra for this) upon arrival there was fruit and wine in the room (we are t-total) and on my husbands birthday a cake and letter from the manager was delivered to our room (we had not notified them of the celebration so can only assume they note the dates off passports at reception) at dinner a bottle of Champagne was waiting at our table in an ice bucket (a Swedish couple sitting next to us enjoyed this as we are t-total). How lovely that the Cordial has it's own little church built in the grounds and each sunday at 5pm we were able to attend a little Gospel and hymns service led by three lovely Swedish ladies who sang beautifully and were wonderful musicians. Each evening in the hotel lounge/foyer a musican played we particularly enjoyed the pianist Baco he was such a gentleman and an amazing musician, very talented in fact the most talented musician we have heard in any hotel we have visited. This hotel has everything you could wish for great food, accommodation, facilities. Don't just take our word for it, go and visit you will love Mogan very quaint even though the village has expanded since our last visit and we guarantee you will love Cordial Playa hotel, its staff are so helpful and friendly and no wonder the driver of the mini bus which brought us from the hotel said (as we were the last drop-off) your hotel is something extra special!
“Simply one of the Best”
5.0
20-12-2009
marbab , scotland
We stayed at this hotel for a week in November after booking a very 'spur of the moment ' short break and we have to say that this is one of the best hotels we have ever been to. If you are looking for a quiet relaxing holiday in a beautiful hotel then this is the place to go. We arrived in the evening when it was dark but when you walk into the reception area with its fountain and atrium, you just know that its going to be great. The hotel and grounds are immaculate and it is clear that the management and staff take a great deal of pride in this establishment. We were half board and all meals were buffet style. From a purely personal point of view we find buffet meals not as relaxing as waiter service but the variety, quantity and quality of the food served more than made up for this. Rooms and bathrooms are spacious and spotlessly clean, always a big plus for me and the room fridge was a bonus. There is a small sandy beach and marina a short walk away but we were totally relaxed around the excellent pools. All in all we had a great week and can't wait to go back. Thank you to everyone at Cordial Mogan Playa.
“Luxus Hotel im hübschsten Ort Gran Canarias”
5.0
09-12-2009
Un comentarista de eurosun.de ,
Ein neues luxeriöses Hotel. Das Besondere: um den Pool herum ist Sand, was Strandathmosphäre zaubert. Die Nebenkosten im Hotel sind allerdings auch sehr gehoben. Besser man trinkt nach dem Essen noch was im Ort.
“Super erholsam und komfortabel, ein Verwöhurlaub!”
5.0
09-12-2009
Un comentarista de eurosun.de ,
alles super, als Single vielleicht aber nicht gabz ideal
“One of the best”
5.0
03-12-2009
BidefordMariner , Warsash
This was our second visit, the standard improves each time. The real aces are the staff, who are without exception, very kind and always helpful. The food range is considerable and very good, with menus changing daily. The gardens are beautiful, like a semi-tropical Kew Gardens with all the main specimens named. There must be a team of very skilled gardeners. Hotel maintenance is also very good any request is instantly dealt with. We have already recommended this hotel to friends who love it. This complex is a mini-town with facilities to satisfy all ages. We will return.
“A beautiful hotel”
5.0
30-11-2009
GuyBekkestua_Norway , Bekkestua, Norway
Everything is nice about the hotel, try the SPA one day. Also try the a la carte restaurantdel Guyares
“Best holiday hotel I've stayed in.”
5.0
25-11-2009
Richg57 , Sheffield
I stayed for 1 week on a half board basis with my wife and 4 year old daughter. We paid a little extra for a junior suite which was at the very end of the hotel grounds. Walking through the grounds is a relaxing experience in itself. The surroundings are beautiful. Large trees and tropical bushes and plants are everywhere. There is gorgeous cactus garden. The grounds are meticulously kept and have a calming effect as you walk through. The grounds are large, there are walkways everywhere to explore and fishpondsand fountains everywhere you turn . The hotel is easy to find and our welcome was efficient and friendly. We were greeted with a glass of cava as a porter parked our hire car in a secure garage. Our suite consisted of a well decorated lounge with TV/DVD and a small fridge. The lounge has a sofa bed, two chairs and a coffe table. Air conditioning was spot on and easy to use. The lounge led to a lobby with a large wardrobe, cupboards and a safe. The large bedroom had twin beds good lighting and bedside tables. There is plenty of room for a cot or fold up bed. I don't know the maximum room occupancy. The bathroom was a good size and had a bath and seperate shower. The room was made up each day whilst we were out and once again in the evening. The ladies cleaning the room did an excellent job. Our suite was on the ground floor and had a patio with a small private garden surrounded by mature palms. The meals provided on our half board basis were typical of other 4 star hotels that I have stayed in. That is not a criticism the foods delicious, hot, plentiful and well presented. Evening entertainment for adults started around 10pm. We didn't stay up for this but we did take our doughter to the mini disco arranged by the entertainment staff. Our child loved the disco. It lasted for about 1 hour and the entertainment team were enthusiastic and1st rate. The kids loved them. In particular one of the team, a young German lady was so good with the kids I remarked that she was a natural teacher. There are two large freeform swimming pools. Both are similar in design and both have long sloping shallow ends, jacuzzi pools and bar areas. Again, the setting of the pools is lovely and relaxing. The pools are not cold unlike every other swimming pool I've experienced in the Canaries. As usual certain ignorant rude guests flout the rules by leaving towels on sunbeds at 5am and going back to bed for eight more hours. The majority of the guests in the hotel were middle aged German couples. There were a few families with children and younger couples but this is a hotel for those seeking relaxation in a friendly and beautiful setting. There is a hotel kids club which we did not use but looked well equipped and was run by the same praiseworthy team that organised the mini discos. I only have very minor criticisms. Information about the hotel and resort could be better and the hotels signposting appears to in a form of unintelligable symbols. My wife felt that we had been sat in a corner at dinner with other families to keep the kids out of the way of the other "more respectable" guests. I dont have a problem with this apart from the fact that parts of the dining room offer views over the spectacular indoor gardens and waterfeatures and the areas set aside for families didn't. I will return to this hotel as soon as I am able.
“Nice and easy”
5.0
23-11-2009
Kalervo , Finland
We visited Hotel Cordial Mogan Playa at Puerto de Mogan at the end of january. The hotel was most excellent. The rooms were nice and clean. The service was friendly and quick. The hotel itself - althoug it is very large - was peaceful and offered many activities; its situation was very suitable for all purposes. We can warmly recommend Cordial Mogan Playa for all.
“Paradise Found”
5.0
23-11-2009
Esteban , Bristol,UK
We are currently at this hotel 21st Nov - 6th Dec - absolutely wonderful. Chose the place simply because of the Tripadvisor reviews. All correct & spot-on! We emailed them in our best Spanish and asked for a quiet, high-up room and we have a marvellous room with an extra sun terrace. Will disclose room number via email!. There is free WiFi - and I'm using it now. Only in certain areas but just about in this room - on the balcony. Food is excellent - far more than you can eat with a good variety. Smoked salmon, caviar & sparkling wine for breakfast. The staff are very helpful and considerate. The whole place is wrapped up in a botanical garden - I love cacti - this is a plant lovers paradise! There are 2 large pools plus a spa (10 euros a visit), a gym and a bowling alley. We would normally shoot off and visit lots of places but it is very tempting just to stay here. We do have 2 nights booked in the Parador and so will travel up there. More to report later plus some pix. Email me if you want any specific questions answered mrc@vivatek.co.uk Salud Steve
“What a delightful surprise!”
5.0
23-11-2009
ZiniaDublin , Dublin
Having retired recently I decided to treat myself to a week in Puerto Mogán in Gran Canaria. Never having been to the Canaries previously I was unsure what to expect but I need not have worried. It was everything I had hoped for and more! I was absolutely delighted with this 4*+ hotel and its beautiful tropical gardens, swimming pools, the friendly and helpful staff and the size and cleanliness of the rooms. In fact, the entire complex is spotless and extremely well run. I went full board and had no complaints whatever about the standard of food - so much variety for every nationality! It "ticked all the boxes" and I hope to return to this magic hotel at some stage in the future.
“It is still an oasis”
5.0
23-11-2009
Radle , Cordial Mogan Playa
I was back on this hotell for the second time(2007) with my family now. What a hotel, it is an oasis with palms an trees. Despite it is a big hotel you feel its smaller and you are at a special place on earth. Here can elderly- and familiy people feel they are in heaven on earth. The food is good, clean rooms and helpful staff. I will especially mention the reception that made you feel like a king upon arrival, and that woman helping us when the bus didnt show up on departure. Short way down to the beach if you would try something else than tthe pool area. Downtown have also alot of exciting small restaurants.Yessss. I can recommend this hotell.
“One week in paradise”
5.0
17-11-2009
Laila57 , Sarpsborg, Norway
Stayed one week together with my husbond, and we had a wonderful time. Staying one week in this hotel was really like a week in Paradise. Wonderful exotic garden. Exellent breakfast with everyting. beautiful reseption area, smiling, polite staff. We had only breakfast included, but tried the dinner buffet once, and it was really good. The other nights we prefered to eat in the little town, twice at the "La Cofradia" at the fishing harbour. Recommended! Exellent service at the hotel, The only thing I think is a bit odd, is that you have to pay extra for using the safe and the fridge. We will return to this paradise!
“fantastic holyday for the hole family”
5.0
14-11-2009
koseklubben , Fredrikstad
We had a wonderful holyday at cordial mogan playa. A super hotel for us and our 7 mnd old son. Lovely breakfast, nice tmperature in the pool, thick madras on the sunbeds and very friendly and helpfull staff. We are so content with this hotel that we allready have booked our next holyday!!! Looking forward to go back in december:-)
“Recommended”
5.0
12-11-2009
Coedycanddo , Wales
Well designed hotel with plenty of pleasant greenery and attractive water features inside and out Breakfast and evening meals were very good with plenty of choice.There is A la carte restaurant which is fine if a little pricey(even with 15eu credit pp). All staff were very pleasant and helpful Most rooms seem to have balconies overlooking the pool .Apart from the top (5th) floor some outlooks are restricted by trees but you may prefer the added privacy. All are pleasant We have no complaints whatsoever
“Very nice hotel”
5.0
10-11-2009
Kamil_Simona , Jihlava
Pros: - nice buildings, beautiful gardens - pools suitable also for babies - very quiet - very good breakfast in nice surrounding - Puerto Mogan is pleasant village, not crowded Cons: - gym not very inviting, without A/C - dinner just average
“Excellent Location,well designed& first class staff at every level”
5.0
10-11-2009
boshamboy , west sussex
WE enjoyed our 7night stay earlier this year & will be returning again early 2010. Thisis probably the best hotel we've stayed in.WEike a sea view which is not possible,while are room was OK,the balcony overlooked a small courtyard & spa pool,we took the view that we were only in the room to sleep. Every other aspect -the food,buffet & al acarte restaurants, pools ,location & staff were all excellent. We were happy to recommend this hotel to friends & family on our return.
“Brilliant holiday will definately return”
5.0
10-11-2009
nellyf , wbassett
Just returned from a fantastic holiday at this hotel. As with other reviewers found the hotel to be spotlessly clean and very well run by the management and staff. only negative is the awful stones around the pool area, very uncomfortable on your feet. Morgan is a beautiful place something for all the family, really enjoyed the shops, Friday market and yellow submarine trip. We thought the hotel and r esort were very good value for money with food and drinks reasonably priced. We are thinking of booking again for October next year as the weather was so good compared to the med at the same time of the year.
“Fantastic for a short break”
5.0
03-11-2009
mazval , chester
Stayed there for 4 nights with my friend and it was fantastic. Clean, met with a glass of champagne, pool area is lovely, food is fantastic, plenty of sunloungers tho you need to get down early to get a good spot. We went half board and swaped dinner for lunch on 2 nights which was useful as we could eat out in the local town.
“Absolutely FABULOUS hotel and grounds”
5.0
02-11-2009
rachnm , england
I recently spent 1 week at the cordial mogan playa and to date, this is the best hotel i have ever stayed in. On arrival, the staff are very welcoming and greet you with a complementary glass of champagne. The food is of a very high standard with a huge variety to suit every possible taste. The grounds and entrance hall are spectacular and are extremely well maintained. When walking around the hotel, the staff are always courteous and polite and always happy to help. The two swimming pools and jacuzzis are fabulous and there are lots of different areas in which you can choose to sunbathe. There is lots of things to do such as a gym, pool tables, bowling, bowles, tennis and a fabulous evening show every night. I would defintately return to this hotel in the future and i hope that i can come back soon!!!.
“Fabulous”
5.0
01-11-2009
Yorkiewiltshire , Wiltshire
My wife and I stayed at the hotel 22 to 29 October 2009. We were impressed with reports from people having previously stayed and were not disappointed. The hotel is quite lovely with the grounds layout being the star of the show in my opinion. The plants were exceptional and so much detail had gone in to the design it was indeed a tropical paradise. The hotel rooms were lovely and all other ancilliary areas such as Reception Gymnasium and general areas were really nice and well thought out. The staff from the manager downwards were really friendly and so helpful, nothing was too much. The Dining area was first class and we really enjoyed our food with no complaints. I have to say this is probably the best hotel we have stayed at on the many holidays that we try to cram in. The location is really nice, Peurto Mogan being a lovely and relaxing place. We have no hesitation in recommending this place to others and we will hopefully be returning for a week in February 2010.
“Brilliant hotel, excellent in all respects.”
5.0
01-11-2009
Oldertraveller_123 , North East
I travelled with my adult daughter late in October having been previously on a day trip to Puerto Mogan. The hotel was indeed fabulous, the staff friendly and very helpful. An extra pillow was delivered within 30 mins and trouble with the hot water was attended to within 10 minutes. The room was comfortable and though main curtains did not meet the back-out curtains below, did. The grounds including the amazing plants-lemon and lime trees bird of paradise plants cacti etc, pools and snack bars outside were brilliant. There were lots of small areas to sunbathe but annoying small pebble areas simulating sand but uncomfortable to walk on. There were lots of smokers sunbathing which was also annoying but of course nothing the hotel could do anything about. The choice of food both for the breakfast (bucks fizz and smoked salmon went down well) and the dinner buffet, was immense, spoilt for choice- with no squashing or pushing. I was abit disappointed with desserts, not much imagination or variety. A table was allocated for dinner so no queueing, you could sit anywhere for breakfast. Waiters and chefs were quick and hardworking. Cleaning and care of the grounds was constant and unobtrusive. The use of the spa was reasonable with great facilities. Don't forget the library with books donated in many languages - lots of choice, and cheap internet connection. A short walk to the great harbour, try Club Hula Hula with patron Jan, the cheapest we could find with great atmosphere. All in all a brilliant holiday.
“FABULOUS HOTEL”
5.0
30-10-2009
ChrissieScotland , Scotland
my husband and I visited this hotel for a week in October and all the reports are accurate The hotel has lovely grounds and our room which was a junior suite was one of the nicest rooms we have ever stayed in. I believe the rooms are also very nice but if you want a bit of luxury go for a suite. Excellent cleaning service and turn down service at night in the suites. Booking with Thomas Cook this was less than the price of an ordinary room with First Choice. The Suite consisted of a living room with comfortable chairs, settee, desk , coffee table and television and a large bedroom and bathroom with separate shower. The grounds of the hotel are outstanding and very well kept. Customer Service at the hotel is extremely high and any slight problems are dealt with efficiently and without a fuss. We spent our wedding anniversary evening in the a la carte restaurant (15 euros each paid if you eat their instead of buffet) and although we had a slight problem this was resolved more than adequately by Victor one of the Customer Services Managers. Customer satisfaction is a huge priority in this hotel and it shows. Maybe a bigger menu would be good if I have to make any slight negative comment on the restuarant. Lovely harbour area and beach which was really nice to walk round during the day or the evening. The hotel allows you to swap dinner for lunch which is nice but because the pound is poor at the moment it can be very expensive to eat out. Cant comment much on the entertainment as it wasn't a high priority for us but what we did see looked okay. Very quiet so if you are looking for night life and clubs forget this hotel and area, however if you want to chill out in nice surroundings would definitely say this is an ideal place to go. We will most definitely return again to this hotel in the future and would highly recommend it.
“NO NASTY SURPRISES - EVERYTHING IT SAID ON THE CAN”
5.0
27-10-2009
Myfanwy_Powys , Mid Wales
Went to this Hotel end Sept/lst wk 0ct, with my husband for a very special birthday. The reviews do NOT lie, exceeded expectations. Checked in 1.30 am by efficient reception staff (who seemed to know it was my birthday). Lovely big room overlooking pool. Wine & fruit in room-very welcome as no late supper supplied. This is a Beautiful Hotel,with superb grounds kept immaculate by lots of staff. Amazing scenery both outside and inside the Hotel, with rock formations and 'waterfalls' and fabulous plants everywhere. Lovely seating in so many places - never crowded. I was made to feel extra special by a surprise birthday cake in our room on my birthday, followed by flowers and 'bubbly' at the dinner table. (Yes they had checked my passport) Many thanks to Alfonso in the Restaurant who was a star all week! The food was excellent, lots of choice,(but awful bacon and mushrooms at breakfast), and we saw no pushing, shoving, or queuing! Restaurant staff work very hard, but are always polite and efficient.. The weather was HOT. Thoroughly recommed the Spa Hot Stone Treatment and Spa Pools - the place to be on a hot day (situated at the very far end of the hotel ). Do take the bus to St Nicholas - awesome scenery - if a little scary. Trad Jazz at Harbour was brill - an added bonus. A 10 min walk to Harbour; very pretty with lots of restaurants. Just sit and watch the boats. Bliss. Dissappointments - Yes - you still get the plebs who 'book' the loungers early, and although the Hotel say it is forbidden - no one does anything about it. Towells/books/hats left for hours! (Just throw the stuff in the pool!) Evening entertainment was the only let down (as in most hotels) But saw a couple of GOOD shows by luck - Badly advertised - need sorting.....as does the lack of full width curtains at bedroom windows which was a surprise- WHY?! (because you get to much light from the lighting in the grounds which look very pretty from outside but not in your room). Would we recommend it - Would we go again? A resounding YES!
“We'll be back again!”
5.0
18-10-2009
SSM001 , Ystad
We returned within a year after our first visit to Cordial Mogan Playa. In short: very high standards, extremly friendly staff, excellent food, magnificent gardens (indeed a gardeners paradise), two beautiful swimming pools, a charming harbour and town. We'll be back!
“Paradise truly found”
5.0
15-10-2009
HoneyRum7368 , Leeds
There isn't one single word I can use to sum up this hotel but the following might just do it - amazing, fantastic, stunning, awesome, beautiful, heavenly, relaxing, immaculate, welcoming, terrific & superb. Everything from the check-in with a glass of champagne to the special cake delivery on my birthday was truly fantastic. The staff are so friendly and can't do enough to help. The food was plentiful at every occasion with so much choice. Our room on the top floor with a private terrace was more than we could have hoped for - it really made the two-week stay extra special for my fiance and I. If you're looking for a relaxing stay in beautiful surroundings in the perfect resort away from the hussle and bussle of everyday life, then this is for you .. book now!
“A relaxing gem of a hotel in the sun”
5.0
14-10-2009
clydeLeeds , leeds
I watched this hotel being built during my annual visits to Puerto Mogan. I have stayed there three times now and enjoyed the high standard of fittings, space, atmosphere and service . The large complex is set near to the port and in wonderful spacious gardens. The plants are a must for anybody remoretly interested in botanical things. They thrive in the warm (hot in the Summer) climate. The rooma are air conditioned and as befits a new hotel are of high standard. They are kept spotlessly clean and most have good views. the service is always friendly and the food (buffet style) is extremely varied and plentiful. A large dose of willpower is required for those who are calorie counting. There is an a la carte restaurant with a balcony setting, the food is top class . In the evenings there is entertainment and the "animation team" are never too far away to engage the sporty at a bit of water polo in one of the two large pools. I have already booked my fourt visit for this christmas. Robin 14th October 2009
“Glorious”
5.0
13-10-2009
Grangett , North East
Relaxing for a week in this magnificent hotel with first class service and fantastic food and superb surroundings should be prescribed for all stressed UK workers. Pools are clean and inviting. Food is superb with fantastic choice. Reception and grounds are nothing but stunning. Service and friendliness is second to none i have experienced in Europe.
“STUNNING”
5.0
11-10-2009
lymmocol , bournemouth
Believe the hype I would imagine it would be very difficult to find a more luxurious hotel and such a beautiful resort All positive comments I would echo and also agree that the photos do not do the place justice--it is even more impressive!! One small gripe is if you are a vegetarian the evening buffet selection is quite poor Labelling cheese sauce when it contained ham,tomato sauce when it contained fish The choice for meat eaters is extensive so a liitle more vege choice would not go amiss I basically lived off pasta and whatever veg they had---I will definitely return but a little bit more consideration for vegetarians would be appreciated Went to palmitos park which i would recomend and Playa del ingles which I wouldnt!!
“I am looking forward to my third trip back already.”
5.0
09-10-2009
LimerickLil , Limerick,Ireland
Irecently spent two weeks at Cordial Mogan Playa and cannot reccomend this hotel highly enough. It is set in the most breathtaking surroundings where waterfalls flow through the hotel itself.The bedrooms are luxurious and the hotel is spotless. The staff are professional and so corteous.The choice of food at the buffet is fabolous.I am already looking forward to my return trip!!
“FANTASTIC.”
5.0
09-10-2009
KDD3362 , Oldbury
This was our first trip without the children so picked the Cordial Mogan playa by chance and what a fantastic hotel it is. From the moment you first enter the reception...well its just fantastic. The layout of the hotel is very good with good disabled access in the form of ramps and elevators. my wife and i had a ground floor room on the west side of the hotel over looking some of the gardens and it had all you needed...nice large bathroom with shower / bath, sink, mirror and w/c, the bedroom contained double bed, tables, chairs and TV though the English channels were limited to the news channels but the tv could take cd"s and like the hotel the room was spotless with maid service every day, the hotel gardens are extreamly good as is the swimming pools, bars and resturants that are within the hotel complex. We went for the half board option with breakfast and evening meal and the food and service was just superb ! All i can say is that this hotel and resort of Mogan is Just FANTASTIC ! we got back to rainy old England early Sunday and i booked up straight away for 2010....try it, you will not be disapointed.
“Fantastic!”
5.0
08-10-2009
DeeBedfordshire , Bedfordshire
My husband and I had never been to Gran Canaria before, but we will certainly go again and back to the same hotel! Everything was brilliant, from the cleanliness of the rooms and hotel in general to the beautiful landscaped gardens, waterfalls and resort itself. We agreed at the end of the holiday that it was the best holiday ever. The only fault that the English programmes were extremely limited - not that we went to watch television, but while getting ready for dinner for example, it would have been nice to watch something. At the beginning of our stay we could get Sky news, but from 1st October this wasn't possible and the BBC world news was such terrible reception that we couldn't watch it. Only a small gripe though and did not spoil anything. Thanks to all hotel staff for giving us a fantastic holiday - we will be back next year - promise!
“Wow!! Didn't want to leave!!”
5.0
27-09-2009
welovetravelSurrey , Surrey
Just returned after 11 nights from what can only be described as paradise! I didn't want to leave and was totally jealous of the new arrivals. I consider myself to be really fussy and we never go to the same place twice but this hotel ticks all the right boxes.. Lets start with the spectatular scenary. The hotel is situated in a mountain revine with a backdrop that would not look out of place in a Clint Eastwood movie. There is only one road in and out of Mogan and its etched into the mountains and runs along the coast (a bit hair raising in places) but the local bus/coach drivers seem to know the road well so not really a problem. We were given a warm welcome and a nice glass of fizzy. The desk staff were proffessional, efficient and very friendy. We were then taken to our room. The rooms are spacious, furnished to a very high standard with a lovely large bathroom that is well equiped (even a shower gel dispenser). It was dark so we couldn't really see much of the grounds. Next morning we were gobsmacked!! The ground of this hotel are fab!! Tropical trees, plants, exotic flowers, tiled walkways, water features, ponds, even a bird aviery full of pretty canaries and its own chapel in the gardens. The pools were spotless and we noticed that the pool staff continually sample the water. No trouble gettng a sunbed, plenty to choose from. We were Full Board and the food was plentiful. Lots of choice, breakfast was a treat, so much to choose from. Buffet lunch is served in an old colonial styled house, really lovely to sit outside on the veranda by the waterfall. Dinner was good too, lots of choice and the salads were delicious. Entertainment was varied, some nights excellant!! Loved Mamma Mia, so funny!! Will leave out the hotel decoy, let you find that out for yourselves... but brace yourself, your in for a treat!! Mogan is beautiful. The harbour is quaint, so pretty with its flowers. Lots of restuarants to choose from. The beach is small but adequant and its so peaceful. The sea is a bit sloped and does seem to get deep quickly so be careful with little ones. Market day on Friday is good, be ready to haggle.. We got 10 euros off most of what we brought. Excursions: Camel Capers was an experience.. had a giggle. Highly recommend Garbos.. Fantasic show!! We paid the extra and went Gold, free drinks all night so well worth the extra. Holiday type: If your looking for a knees up in a british type holiday resort then this is not the place for you. If your yearning for the ultimate chill out in beautiful tranquil surroundings then you have struck GOLD! Would we go back? Just try and stop us... already booked for next year!!!
“gepflegtes Hotel mit Gartenparadies und TOP Essen”
5.0
26-09-2009
orlys_trips , Nuremberg, Germany
Wunderschöne weitläufige Hotelanlage die mit Ihrem bunten Garten und der schönen Poolanlage besticht. Abwechslungsreiches und sehr gutes Essen. Das Service Personal liess keine Wünsche offen. Hell und freundlich eingerichtete Zimmer, vor Allem die Zimmer mit Terrasse sind traumhaft.
“Another fantastic stay at Cordial Playa”
5.0
25-09-2009
SoniaDerek , Cannock
Yet again we had a great stay at Cordial Playa having last stayed in March 2009. People say the 2nd visit to any hotel is never the same as the first, but i can honestly say that our second stay was even better. All the Staff are so friendly and polite. We spend most days lazing around the pool and relaxing. Most afternoon we would meet up with animation team to play one of the sport events they do. Derek especially enjoyed playing Table Tennis with other guests . We did the Hotel Tour which the Animation team organise each Friday. It was amazing to go under the hotel to see parts of the hotel guests dont see. Interesting to see how the salt is mixed in the water for the swimming pools. All the machinery for the Air conditioning. We went into the laundry and we all had a laugh using the machine to fold up the towels, it was harder than it looked. The staff all work very hard especially in the hot conditions, and where always smiling. We also went into the Kitchens they where imaculate and the smell of baking cakes made you mouth water. At the end of the tour we where presented with a glass of Cava which was a nice touch. We ate in Restaurant most Lunch times and the food was very enjoyable, plenty of choice. The food in the evening was excellent and also had everything you could wish. I do not like Buffet as prefer to have my food served by waiter, but on occasions we did eat at the hotel in the evening we both enjoyed what we ate. If you do eat down in the harbour go to the "Berliner" , the food is amazing especially the homemade soups. The only concern we have is outside of the Hotel. We have stayed In puerto De Mogan over the last 3 years and have noticed that the pedestrian area especially around the shopping centre is starting to look run down. Tiles cracked and not replaced, Loose tiles when walking down to the harbour. Graffiti on some of the walls. This is such a shame to see. We are planning our next trip to return in Feb/March and cant wait. We often ask ourselves "Do we go somewhere else for a change?". The answer is always NO, although there are some other great hotels on the island, Not one of them would be able to tick all the boxes including location.
Absolute paradise, the perfect holiday
5.0
23-09-2009
Spamland, Lincoln
This hotel is amazing, absolute paradise. Nice sized pools with plenty of sunbeds and umbrellas, very clean spacious rooms, plenty of choice at mealtimes and the staff are really friendly and genuinely happy to help with anything. They even had no objection to us using our own travel kettle. A huge amount of thought and planning has gone into this place, plants and flowers of all kinds and colours all over, but the real jaw dropper are the waterfalls and streams. They even have a waterfall inside just past reception. You often hear the phrase we could have stayed there forever, but we really could have. The only slight problem is the evening entertainment but if you are lucky like us and meet some wonderful people you won't notice too much. I guarantee you won't be disappointed with this hotel. 1 word of warning: If you go to the shopping centre opposite avoid the shop that sells clothing, electrical goods, bags etc. If you find later what you have bought is not right or faulty they won't give a refund. The other shops there are OK though.
“Lives up to it's 4+ rating and very good value”
5.0
21-09-2009
DundeeSynthman , Dundee
The Cordial Playa is everything other reviewers had said about it. An excellent standard of hotel. The buffet meals were excellent quality and varied throughout our week stay. The room was very nice. Quite spacious and had a balcony overlooking the pool and the centrepiece of the hotel. Only one negative comment to make would be that the entertainment on our first couple of nights weas a little poor but for the remainder of our stay it improved greatly so little to complain about, really. Puerto Mogan and the harbour area is just a short walk away (maybe 10 minutes max). Very picturesque and not overcrowded. Certainly a hotel I would go back to.
“Superb Hotel for Relaxing and Enjoying a Lovely Holiday.”
5.0
21-09-2009
MoganPeterborough , Peterborough
The Hotel is spotless in cleanliness, two superb Pools with plenty of Beds. All the Staff are friendly and helpful especially the Reception Staff.The Entertainment is very good both in the daytime and at night. It is also very Disabled friendly where ever there are steps there is a slope nearby. Have been for the last three years and hope to go again next year.
“traumhaftes hotel”
5.0
21-09-2009
An Expedia Traveler ,
Top Hotel in schöner relativ unbebauter Lage aber Insel etwas langweilig ohne Auto.
“Lovely Hotel”
5.0
20-09-2009
Lynian4 , Kent
We have just returned from the Cordial Mogan Playa hotel after a 12 night stay with First Choice. The Hotel is lovely so are the gardens, no trouble getting a sunbed. The beach is about 10 minutes walk through the gardens. There are two swimming pools a quiet one and one for the activities. Which is really good not even music really peaceful. The rooms are really nice, hairdryer etc and a large dove body wash in the bath, so no need to take any, save your weight! Our room overlooked the quiet pool and was near the main building. Aparently there are some rooms with a sun terrace, rather than a balcony I believe these are on the corner of the buildings. Food was very good, no flies or birds everyting clean and well laid out. Really no complaints except some of the meat was a little tough on a couple of occasions. We were on full board and had a buffet lunch it was not bad just a bit repetitive, but that's the trouble with buffet! We were offered the full board for an extra 1p so we could not really complain. There are two sittings for the Dinner, you can choose which you prefer. the staff are all very friendly and the reception staff are particularly good. We had a couple of problems one with the shower head, and also needed extra pillows both were sorted straight away. There is not much in the way of evening entertainment, which is really a missed opportunity, the pool bar had a keyboard player and a sax player on a couple of eveings, but finish at 9.30. Its a great place to go for a total chill out. There are a few shops opposite the hotel including a supermarket which is great for buying your water drinks etc as they are expensive in the hotel. Port Mogan is a quite little resort with shops bars and restaurants, but it is all rather low key, not the place to go is you if you are into partying! There is a harbour with boat trips around the coast to other nearby resorts. (Do not book any boat trips with the rep, if you do you will not get the offer of a 40% discount if you use it again. Also the tickets the rep sells uses the company who boats leave later 11.15 in the morning. There is a large market on a Firday, and also craft market on Mondays . The First Choice rep is not that good we booked two trips one the VIP trip to the centre of the island. We had to be picked up at 7.55 in the morning she told us there was no early breakfast at the hotel. I asked the head waiter if this was true and he said no, the restaurant was open from 5.30 for people who were going home, just that there was limited staff. This trip was very good included a great Lunch. The other trip we booked was to Las Palmas, were were told we would see two area's the old town and the new town. We thought this trip was a waste of time. Our rep told us we could not get a packed lunch from the hotel as we were on full board but that the rep on the trip would recommended a restaurant for Lunch. Again the head waiter told me that we could have a pack lunch provided, as were were on full board. We all enjoyed our stay here as did other people we spoke to. Would definately recommend this hotel, and would go back.
“Great hotel!!!”
5.0
18-09-2009
APRSouthWales , South Wales
This a fantastic hotel with super facilities. Everything you want for a relaxing holiday. There is not a lot we can add the other reviews other than to say we agree...!! If you are thinking of going to this hotel do not delay you will have a great time..!!
“the place to relax”
5.0
16-09-2009
Rog-Jan , Titchfield
Hotel puerto mogan playa is as good as the reviews say it is . Fantastically well kept gardens . Good and helpful service by hotel staff at all times. Wonderful selection of food to be consumed with the gentle sound of waterfalls in the background. Would we go back again , You bet !
“Trip advisor came up trumps again...”
5.0
15-09-2009
SuffolkCassie , Suffolk
Have just returned from a one week stay at the Mogan Playa and I have to write a review for all you undecided travellers - BOOK......After checking in and drunk a lovely glass of bubbly you are shown to your room by the friendly porter. As my wife and I walked through the beautiful grounds of the hotel to our room it felt like a little garden of eden....Food in the hotel was varied and delicious, plenty of choice even for me, and I am quite fussy. Breakfast was a treat also, even champagne if you felt like it. Our room was very comfotable. I've only given it a four out of five because we had two minor problems with fixtures and fittings, however these were resolved very quickly. Another plus was an empty fridge in the room which you can fill with drinks from the supermarket across the road. The main pool that we used was fantastic - very relaxing with plenty of beds and shades. NO NEED TO RESERVE A BED. If you want a relaxing holiday in a beautiful hotel with gardens full of flowers and exotic plants, with courteous friendly staff then look no further than the Mogan Playa. We will be returning soon.
“O.M.G What a terrific hotel”
5.0
15-09-2009
lizcambridge10 , cambridge
What can i say about this hotel that everybody else has'nt said, We looked at this hotel in the travel agents brochure, but when we read the reviews on trip advisor we decided to go there. We were'nt disappointed the holiday was for our honeymoon and we had a lovely time all because of this hotel and its staff. Im not going to add anymore as you can read the other reviews as they helped us make our decison. Thanks to all the staff at cordial mogan playa for making our honeymoon.....
“holiday 2009”
5.0
14-09-2009
terrylynWales , s.wales
we have just returned form this wonderful hotel where everything was so clean & tidy also very peaceful and the staff were very friendly nothing was too much trouble for them to help you. if there was something you needed and they didn't have it there they would do the very best to arrange to get it for you. being disabled myself this hotel is disabled friendly thoughout all the building and gardens. woud highly recomend this hotel. Linda & Terry S.Wales
“Great Hotel, Fantastic Gardens & Pools, Great choice of food”
5.0
12-09-2009
Jeannette25 , Dublin, Ireland
Really lovely hotel. The reception area has the wow factor. Reception staff polite and helpful. Greeted with glass of champagne on arrival. Evening meals are served at two seatings, the first at 6pm to 7.30pm and the 2nd from 8.30 to 10pm. The staff will try and accommodate you if you wish to go to one particular setting. My husband and I travelled with our daughter and 4 year old grandaughter. We chose the early setting as our grandaughter wanted to go to the mini disco each night. The good thing about the early sitting was that it wasnt too busy so felt you could take your time choosing from the buffet. Food was good and there was a wide choice and changed each day. The gardens were really fantastic. A gardeners paradise. Lovely little courtyards and seating. There is also a little chapel in the gardens. The pools were the best I have ever been in. The water was really clean and there was a shelving where children could play safely or adults could lie in the water. There was also a childrens pool for the tinies.The pools also had pool bars. There are plenty of sun loungers and towels are provided. The rooms were a good size with a large bed. The whole complex was spotlessly clean and was efficiently run. There are also tennis courts and bowling. This is a large complex but the layout is really good and you dont feel that the hotel is as big as it is. There are a number of bars for a relaxing drink and some evening music.. It is about ten mins walk to the port where there are lots of good restaurants and bars. There is so much to do in the hotel that you needn't leave it if you didn't want to. A great place to go and relax in the sun and chill out.
“WOW!!! what a hotel”
5.0
31-08-2009
Merrilocks , Liverpool
I have been to many hotels on the Canary isles and this one takes the biscuit. it is an oasis in the scorched little illage of porto Mogan. let me make one thing very clear, if you want a nightlife go some where else there is nothing at Mogan you could discribe as a night life. but if you wnat a chill out sort of place, then this is it. the rooms are very clean and well maintained. the service is very attentive and the staff go out of their way to speak to the punters un like some hotels I have stayed in!!! rthe complex is very well laid out and deceptively big. the food was varied and well cooked. if I have a small critacism, they have a chef cooking in the restaurant as do many hotels and I am always a little unsure of the practice due to the risk of not cooking food properly. particular if there is a queue building up. we had a late flight in and out and were offered food when we arrived and made a courtesy room available before we left to shower and change after a day by the pool. the web site does not do this hotel justice. it needs to be sean to be believed.
“Why is this hotel not 5 star *****?”
5.0
28-08-2009
tinker23 , nottingham, england
We have just returned from a week at this beautiful hotel..we last visited Gran Canaria 8years ago, and it was not there when we visited Puerto de Mogan..we were a litte anxious that the resort was going to have changed beyond recognition with the addition of the Mogan Playa and Valle, and the shopping centre....however, we were very pleasantly surprised that the beach, harbour and shops had retained their charm, but the hotels were beautifully and sympathetically placed for both peace and quiet..but also ease of a pleasant 10 min stroll down to 'town'. We have stayed in numerous 4/4+/5 star hotels in the Canaries..and in our opinion, this has got to be the best...we cannot understand why it has not been rated a 5 star?? The hotel itself, the organization and staff ..are well deserving of a 5 star rating. I can only echo what other guests have said about the standard of rooms, cleanliness, food, gardens, pool area etc etc.. I would like to add, that I had emailed the hotel prior to our visit, to request our double and single room s to be as close to each other as possible....our son age 16/17 was in the single....they emailed me back immediately to say they would reserve us interconnecting rooms. Well, when we arrived, the interconnecting rooms were like a massive suite!!!! we had one main outer door, which both key cards opened, then an inner lobby which led to the 2 rooms....this meant that when we had both the double and single room doors open...it was like a large 2 bedroomed apartment!!!! all at no extra cost...and we were overlooking the 'bottom' pool, which meant a parial sea view to boot!!!!!...wonderful. It was our son's 17th birthday on the saturday, and we mentioned this to reception....we duly got back from a trip to Palmitos Park..to find a letter from the manager wishing him a Happy Birthday...and a lovely birthday cake!!!!!.... The next night...(although the restaurant had got it a day lat...but no complaints!!!) they had strewn fresh flowers on our table at dinner...and given us a complimentary bottle of bubbly for my sons birthday...the head waiter was a litte upset that we hadnt had it the night before on my sons birthday...but we assured them that was fine...and as it was our last night...it was actually a nice treat for that!!! I bought all our water, snacks and most drinks from the Hyperdino or Spa supermarkets..and used the fridge provided in the rooms to keep them cool... this cut the cost of poolside drinks throughout the day ..massively...but it then meant, we had extra money to treat ourselves to a nice cocktail or 2 in the evening!! All in all, an most excellent holiday at a fabulous hotel....my only gripe is with the transfer back to the airport (First Choice Premier)...we were picked up at 09.10 for a 12.20 flight...were the first to be picked up, and had to endure a 2 hour coach transfer, with no less than 9 pick ups...mostly from the windy hills of Puerto Rico!!!!....this actually made us nearly late for check in..and we had to be rushed through....First choice shall be receiving a letter from me about this!!! We would definately return to the Cordial Mogan Playa....wonderful!!!
“Great Hotel, Lovely gardens and pools, rooms good, but food could be improved.”
5.0
26-08-2009
TwinsGranny , Kent
We both like this hotel very much, staff always happy and helpful, rooms spacious and have great views. Gardens are fantastic all year round. Pool areas clean and tidy, very comfortable sun beds and mattresses. The Animation team all work very hard to entertain the guests both day and night. My husband is very pleased with the sports facilities here and makes good use of them. The location is great within very easy reach of the small port which has numerous bars, restaurants and interesting shops. We have been three times so far and have booked again for October. The only downside is the main restaurant is badly planned and food very repetitive although edible.
“Trip to Paradise”
5.0
26-08-2009
Squidicca , s.wales
Second visit to this amazing hotel. We asked for our previous room and got it.I had to tell my daughter to stop squealing so noisily with delight when she went swimming, she'd been waiting a year since we booked the holiday. The pool is the best I've ever swum in. There is no chlorine in the water so gentle on the eyes.Plenty of loungers and umbrellas.Food is amazing, all freshly cooked- steak, kebabs and fish before your eyes.Wii fit says I put on 7lb in 2 weeks and that was taking it fairly easy.The food buffet has every food under the sun and it's a shame not to try duck, fish, paella,calamari and chicken all on the same plate; as well as veg. and pots.The way the food is presented is superb, makes you want to photograph it.First sitting is best with young children so they can enjoy mini-disco at 8pm.Evening shows are at 10pm. the best were Chinese acrobats, Eclipse, The Four Tops and the animation team doing Mamma Mia.The animation team work so hard- thanks guys Bas,Sini,Marianna,Jose and Tomos.Mamma Mia was so funny I didn't want it to end.All the staff were very helpful, nothing was to much trouble.If you want to get away for a chilling holiday this is the right hotel.The resort of Mogan has enough shops and restaurants to do something different than sit by the pool. I've been looking for a holiday for next year, so far nothing has come close to the Cordial Mogan Playa.All the reviews about this hotel are true, come and see for yourselves it is Paradise.
“A hidden gem!”
5.0
25-08-2009
FoodiesHerts , Hertfordshire
My wife and I have never returned to a resort/hotel but this will be on the agenda in 2010! This was our first visit to the Canaries and we have definitley been spoilt. The first impression was of a tranquil oasis in possibly the most quiet and beautiful resort on Gran Canaria. The hotel and its facilities were first class and the staff without exception could not do enough. Our aim was to chill out for 14 days and that is exactly what we did. The facilities were superb and the food was excellent quality and plentiful. The hotel and its grounds were a delight and we have stayed in supposed 5 star hotels with considerably less. This in turn led to a classier clientele (many spaniards so must be good) and the whole atmosphere was relaxed luxury. The standard of cleanliness was top flight - from the rooms to the pool areas. It was simply a delight just to walk around the manicured gardens. If you are looking for noise and a bustling environment then this resort is not for you. The added bonus of course was puerto de Mogan itself. The marina and surrounding area was spotless and resembled a picture postcard. We sat countless nights just watching the world go by...sampling sangria and excellent german beer. Again if you are looking for plenty to do then please find somewhere else and leave puerto de mogan for people who appreciate peace and quiet and a place to chill out. Minor criticisms only - the poolside bar (La Fula) - first class was closed most evenings after say 9pm. We would have liked a final drink there after the evening meal or show. The bar service was also a little slow at times. Whilst the gym was functional the equipment was a little limited. There was entertainment every night split between the in-house animation team (amateur but very enthusiastic) and professional outside acts. The combination worked well and all performances were well received. Nothing more to add other than we have extremely fond memories of an excellent two weeks. We are looking to repeat the tonic soon!
“excellent holiday”
5.0
24-08-2009
RustyNWEngland , N W England
A superb hotel -easily up to 5 star standard,service, staff and facilities best I have found in Gran Canaria. There is an a la carte restaurant but the buffet restaurant provides excellent choice to satisfy most tastes. We enjoyed it so much we are going back for a fortnight in November ( although for a change we er going to stay at the slef catering facility next door at the Cordial Mogan Valle
“Hotel Cordial Mogan Playa **Sup.”
5.0
22-08-2009
KIKOZER , GRAN CANARIA
Estimados lectores: De forma casi casual, reservé mis vacaciones durante 10 días en el hotel Cordial Mogán (Gran Canaria), con mi esposo y mis dos hijos, mi hermano, cuñada y sus dos hijos. Por mi larga experiencia en hoteles, quedé más que sorprendida por las instalaciones, las habitaciones, los maravillosos jardines, la exquisita comida y, especialmente, el trato educado, cercano y amable de todos, todos los trabajadores del hotel. Cuando se disfrutan vacaciones con niños pequeños, las necesidades de servicio suelen ser algo especiales debido, principalmente, a las comidas de los niños y bebés. En todos los restaurantes del hotel disponen de microondas para calentar sus comidas y, mejor que eso, a medio día cocinan un exquisito puré de verduras para niños pequeños que te facilitan con total agrado. Gracias a todo el personal que hizo muy agradable y familiar nuestra estancia. Tanto que pensamos volver a visitarlo por unos días en octubre. Recomiendo a todo el mundo este fantástico hotel en el que te hacen sentir como un huésped de cuatro estrellas superior. ASCENSIÓN ZERPA y FAMILIA
“Cumple todas las expectativas.”
5.0
09-08-2009
LUNAARUCAS , ARUCAS
La verdad es que no encuentro palabras para describir nuestra breve, pero intensa, estancia en el Hotel, sí queremos recalcar el trato exquisito, recibido por todos los empleados del Hotel. Las instalaciones prefectas, la vegetación es impresionante, lo limpio que está todo, lo buena que están las comidas...........gracias por haber conseguido lo que buscábamo, un sitio donde disfrutar y a la vez descansar.
“Un hotel cordial que deja un buen recuerdo”
5.0
08-08-2009
CARLOSAsturias , ASTURIAS
Estuvimos diez días alojados en este hotel. Las habitaciones están dispuestas por módulos a lo largo y ancho del mismo y rodeadas de un cuidado y exuberante jardin que hará la delicia de cualquier aficionado a la botánica. Debido a la baja ocupación en nuestro periodo de estancia disfrutamos de una total tranquilidad en todas las zonas del hotel. Posee dos fantásticas piscinas con un buen número de hamacas. La recepción fue muy cordial, haciendo gala a su nombre, y el servicio siempre muy atento, correcto y amable. Todas nuestras peticiones fueron debidamente atendidas. Un recuerdo muy especial para David, un camarero que desborda cordialidad y buen hacer, y para Octavio, un pozo de sabiduría popular siempre dispuesto a aconsejar a aquellos que quieran explorar la isla. Las habitaciones y los baños son amplios y cómodos. La terraza dispone de un pequeño tendal plegable. Los armarios con buena capacidad y un buen número de perchas. El desayuno excelente con mucha variedad y calidad (zumo de naranja más que aceptable, tortillas francesas al gusto en la plancha, fruta fresca, un rico bizcocho, todo tipo de fritos, embutidos, quesos, etc...). La comida o cena en general de buena calidad y también con bastante oferta de platos. Los horarios son amplios y flexibles: se adaptan bien al ritmo español. Como aspectos negativos a mejorar citaría los siguientes: Los somieres de las camas, la oferta de pescado en la plancha, los precios desorbitados de internet o de la cancha de tenis ..que al final nadie los utiliza y eliminaría las zonas de grijo (que pretende ser arena) que rodean una de las piscinas ya que son desagradables al pisar, se arrastran a la piscina, y son en si mismas un absurdo. Por último, una sugerencia a la dirección: cambien el uniforme de los trabajadores por un vestuario y calzado más cómodo y adaptado a los rigores del clima subtropical. Se puede dotar de tipismo al uniforme sin falta de vestir pantalones o faldas de franela.
“Relaxing stay in lovely accomodation”
5.0
01-08-2009
DJEHereford , Hereford, United Kingdom
We arrived in the evening after an 1 1/4 hour coach transfer. I must say everything i read about the hotel on this site is absolutely correct. The staff were very welcoming with either champagne, fruit juice or water on arrival. We arrived at about 9pm and thought we would not get an evening meal, not that we really needed one, but the staff encouraged us to go if we wanted which was great. You do need to select which sitting you want for your stay and as we had a 5 year old child we wanted the first sitting, which was fine even though we had the later sitting on our first night. We had a lovely hotel room overlooking one of the pools. There is a fridge in the room which you can use at no extra charge. There is a supermarket across the road from the hotel, and there are no issues with you bringing stuff into the hotel. There is a safe in the hotel room that you can use at a charge, and good air con. The grounds are amazing with the plants, and certainly worth spending some time looking at, as the staff have clearly put alot of effort in. It is like an oasis. There is plenty of choice of food at meal times and you will certainly put on a few pounds, and even though the first sitting is 6.30pm - 8pm, we found that you did not have to be there at 6.30. As long as you were finished by about 8pm they were fine, so quite often we would not go down till about 7pm 7.15pm. There are two pools and we found that the larger one near the lunch time bar area was more suited to younger children. There is daytime entertainment orgainised, the usual stuff of water aerobics, table tennis, darts etc. There is evening entertainment but we did not experience it much as we took the 10 minute walk each eveining to the Harbour. It is is a lovely harbour and nice to sit at a bar for a couple of hours. I would recomend the Sol & Luna. Our son really enjoyed their fantastic ice creams while my wife and i enjoyed a couple of drinks. The staff are really friendly. I would also recomend the market on a Friday which is massive and stretches all around the harbour. Don't forget to barter with them. All in all we had a lovely week.
“Stunning! Will return”
5.0
01-08-2009
FORSYTH6 , NR GLASGOW
I Travelled with my partner and two children, 3 and 10. The hotel was well run, clean and absolutely beautiful. All the staff were friendly and especially good with my 3yr old, tthe kids club was excellent and the kids loved it. It was a welcome break from the heat. The food was excellent and there was a vast choice, ranging from chicken nuggets to quail! Breakfasts there was everything! pancakes, pastries, fresh fruit, fried breakfasts. We had opted for full board but next time we would only go half board as there really is only so much you can eat in that type of climate! My Partner and I visited the spa where we both has a massage, the enjoyed the facilities, well worth the money! The pools were beautiful and the surrounding scenery. Mogan is very pretty but does not have a wide variety of shops, so if you like a little shopping id advise taking a trip to Meloneras which is approx 25 euros by taxi each way but it has some stunning jewellers. Back to the hotel - it really is first class, I have travelled all over staying in some of the worlds leading hotels and it is definately in my top 5.
“Brilliant Hotel with only 2 buts”
5.0
28-07-2009
JohnnyCKent_England , Kent,England
Having been recommended by our friends friend we were not disappointed. The hotel was fabulous with 2 large swimming pools plenty of free sun loungers with comfy thick cushions and sun shades. The hotel was spacious,clean and with large welcoming bedrooms. The grounds were superbly maintained with exotic plants and areas of cacti. Despite all meals being self service buffet the food was always fresh, hot and plentiful. At each meal there was always a choice of freshly cooked, while-u-wait , steak, fish etc. On the downside we found some of the evennings entertainment was poor with the Animation Team putting on a Grease show - which consisted of them miming to parts of the soundtrack and wearing silly gear. However a couple of the specialist acts we saw were very good. Our 2nd but would be that apart from the bar in the Entertainment/Nightclub area there was no where else to get a drink after approx. 18:30 in the evening, a shame really because the weather was so warm that we would have liked to have sat outside to make the most of the good weather. That said we had a great time and if in particular they could open an outside bar in the evening we would certainly go back again.
“Quality experience from start to finish”
5.0
23-07-2009
linfield2004, belfast
This is the second year in a row we have stayed at this hotel, & again we were not disapointed. This time we encouraged our fiends to come as well with their daughter & they also have vowed to return asap. Believe me that its not very often reviews live up to reality but there is always an exception & the Cordial Mogan Playa is it, from the moment you step inside the magnificent auditorium of a reception you enter a little bit of paradise for the duration of your holiday, you are firstly checked in with a glass of bubbly & personally escorted to your room, the staff from reception to waiters to gardeners are all polite, efficient & courtious. The rooms are spacious with luxury bathrooms & all the extras you would expect of a quality hotel, they have either a balcony or small enclosed garden if located on the gound floor, the grounds are best described as a tropical oasis, every imaginable type of exotic plant & tree lurks around the next corner, they even have an archealogical site at the rear of the complex where remains of life on the island can be traced back hundreds of years. The pools of which there are 2 are spotless & there is an abundance of parasols & loungers to go around, there is no need to nab a sunlounger or 2 at 7.30am! anyone attempting to do this will have a discreet letter placed on the sunlounger advising them that this practise is not acceptable, each pool has a bar & open air restaurant we can reccomend trying the tapas menu, reasonably priced & very tasty. The Hotel operates evening meals either at 6.30pm or 8.30pm sittings, generally those people with younger families chose the earlier sittings, we chose the 8.30pm sitting for the duration of the stay. The quality & range of food on offer is exceptional, everyone is catered for, sirloin steaks & fresh fish cooked to order in front of you for example! an abundance of salads & seafood as well, we cannot fault the catering in any way. Its is worth mentioning the a la carte restaurant "los Guayres" we booked it on our last night & again it was wonderful, top class imaginative cuisine cooked by talented chefs as good as i,ve had anywhere in europe & you get a 15 euro discount because you are not eating in the buffet restaurant - give it a go, you wont be dissapointed our friends are still raving about it! There is an awful lot to keep you occupied, we made use of the tennis court, fitness suite squash court & 4 lane ten pin bowling alley, they have a quality spa on site with all types of treatments available or simply enjoy the surroundings in the spa & its jacuzzis & saunas for 10 euro for several hours. There is a very mixed clientelle, mostly german & spanish with a italian, french & dutch also staying, not that many british or irish. This is a hotel in which to totally unwind, we cannot fully do it justice in a few scentences, the port of puerto de Mogan compliments the hotel perfectly, laid back & very pretty, not a time share tout in sight easy to explore with some nice restaurants on the harbour, all in all a pretty perfect holiday all round.
“Wonderful, high quality place”
5.0
21-07-2009
Sandnes, Sandnes
Visited this hotel for the first time and it turned out to be a very pleasant experience. Althoug beeing a large hotel we found ourselfs able to spend quiet time both around the pool(s) and surroundings. The rooms have high standards and the personnell are extremly friendly. We have never before experienced such a treatment for breakfast, incredibly , must have been there to believe. The restaurant was great, very good food and wine. We booked for another two weeks later same year emmediately after returning home !
“paraíso para relajarse en la playa con sol garantizado y excelente comida”
5.0
20-07-2009
warrenmadrid , Madrid
Mogan, la venecia canaria, hace honor a su apodo. Un pueblo pequeño con canales y callejones estrechos, tranquilo pero con restaurantes de primer nivel. son casas bajas y está muy bien cuidado. y en esa misma línea, el hotel se integra perfectamente, porque es como una extensión del pueblo, rodeado de las montañas y el mar. el servicio me ha parecido muy bueno, y la amplitud de todos los espacios, incluida la habitación. tiene todo tipo de actividades para que los niños y los adultos no se aburran.
“Hotel & Puerto Mogan excellent choice”
5.0
19-07-2009
EnglishRose169, Yorkshire, England
Just returned back from 1 week of R&R. It was my first time to Gran Canaria. I was looking for a quality hotel is a fairly quiet resort. It was a last minute booking and I always use trip advisor to choose a hotel & it hasn't let me down yet, from hotels in UK, USA & Far East. Apparantly this time of year is the 'off season', winter is the busier time, according to the restauranteurs & bar owners, which explains why some of the shops & restaurants were closed. This didn't bother us as you could choose your seat in the restaurants, bars & beach (it did get busy at the weekend as is was a haven for Gran Canarians). About the hotel - no bad points at all, you would have to be really picky to find anything. Rooms were nice & airy, quality fixtures & fittings. A fridge which you can fill with your own goodies at no charge, unlike some other Spanish hotels. Safe (charge at about £2 a day). No noise from other rooms or noisy cleaners, with the odd exception. We were in block 1 which had a nice view over the top pool area,close to the reception,bar, restaurant (although most blocks have the same). Pool & gardens were excellent. The pool areas did get fairly busy but there were always sunbeds available & no one reserved a sunbed!! well I saw a couple with towels on but that was it. It started to get a bit busier our last few days. Restaurant. It was buffet style but the choice was good & the atmosphere was better than most buffet style resturants. Not canteen like. I think more than a week would get a bit samey, but you can swap evening meal for lunch, which we did on our last night & went out for a change. There was an a'la carte restaurant which you could use & receive a £15 pp credit towards the cost (average main course was about £15-£18), We didn't use it but it is a good option if you don't want to go out at night. Entertainment - had a couple of drinks in the bar/atrium area, which was very pleasant but didn't see any hotel entertainment so cannot offer an opinion. There was an enterainment team who seemed really friendly but they were not in your face.There was an entertainment programme but appeared low key. Didn't use the gym/spa area. The kiddies club looked good, again not in your face, very low key. The hotel did cater for younger children,there weren't a lot of kids around & the ones there were extremely well behaved. There did appear to be more arriving as it was the start of the school holidays. The guests were a mixture of Spanish, German, Scandinavian & British families & couples. There are no lager louts here! Puerto Mogan - a lovely resort, with a crescent style beach, safe for swimming/children.Got busy a weekends, but midweek was fine. A handful of bars/restaurants line the front, all very friendly & welcoming. The port area was very pretty, with souvenir shops, plenty of restaurants & a fishing harbour where you can see the local catch. It was great to have a wander around daytime & nightime. There is an English bar, but it not your typical English pub, it fits in with the surroundings & if you like sport it shows all the latest.(its next to Zoo bar). The hotel is about 10 mins walk from the port area & its worth getting out of the hotel day & night. There is a ferry to Puerto Rico & Aquinegin (typical Spanish resort) which is a nice boat ride. Wouldn't recommend Puerto Rico, but the boat trip was pleasant. I would definately return & recommend to others without hesitation. Enjoy!
“A First Class Hotel”
5.0
17-07-2009
Blondegirl54, Derby
I cant understand why this hotel is not a five star the facilities and standards are excellent. Staff were all friendly and helpful. The animation team were the best I have ever encountered and their take on Mama Mia was very entertaining. The rooms were spacious and well laid out as was the rest of the hotel. We went of a tour of the hotel which included the kitchens swimming pool filtration system and air conditioning system which were all underground I have never seen anything like it anywhere. The pools were lovely and were actually warm with sunbeds readily available as reserving of sunbeds is discouraged which means you are able to get a sunbed at all times of the day. The gardens are beautiful and everywhere is clean and well maintained. Puerto Mogan is very quiet and picturesque, the beach is clean and people were still on the beach at 830pm as it was still warm in the evening. There are plenty of restaurants and small shops for you to wander round . Be aware though if you take a trip to Puerto Rico, you will be hassled either for time shares or to go in to the shops. You can either catch the ferry to Pureto Rico or catch a bus from outside the Spar supermarket. at Puerto Mogan. We went on a lovely boat trip from Purerto Rico harbour to search for dolphins, we were not disappointed, to see the wild dolphins swimming in the sea is magical. All in all a lovely relaxing break in an excellent hotel.
“High class hotel and worth every penny!”
5.0
08-07-2009
JoolsW_9, Isle of Wight
Having just returned from a week in the Cordial Mogan Playa, and having previously read the reviews on this site, I felt compelled to add my own opinion of this superb hotel and assure those lucky people yet to take their holiday there, that every spent will be considered worthwhile from the moment they step through the doors into the outstanding reception area with stained glass dome. On arrival we were welcomed with a choice of soft drink or champagne. Swiftly checked in and taken to our room which was spacious, clean, tastefully decorated and a patio larger than some rooms we have stayed in. We were overlooking one of the 2 swimming pools on the ground floor and it was perfect for us. Having read some of the reviews here prior to our holiday, I was expecting to find the breakfast and evening meal a little repetitive and somewhat disappointing. ~So NOT true! There could not have been a wider choice and selection of buffet dishes to choose from and yes......you can have a Bucks Fizz every morning for breakfast if you wish! We were allocated a table on the first night which we kept for the week but you can request to be moved and eat al fresco if you wish. We did not use the Al la Carte restaurant so I cannot comment on this. Drinks were as you would expect from a 4 star plus hotel, a little more expensive but the ambience of the hotel in the evening in the palm filled lower bar, waterfalls and resident pianist playing made the little extra worthwhile. We only used one of the swimming pools as it was nearer our accommodation but both are attractive with plenty of sunbeds and parasols. Just one tiny little point that I would mention is that around one of the pools there is a rim of gravel which I think was to give the effect of the beach (sand and water's edge). This looked very pretty and was maintained daily however, quite uncomfortable when walking on to enter and exit the pool. The Spa pool was awesome! 10 Euros for two hours and well worth it! Jacuzzis, sauna, steam room, water jets, fountains and the beds in the pool with their bubbling jets were to die for. Sadly we didn't find the time to use the gym...or come to that find it. Also there was the opportunity each morning to explore the archeological site just outside the hotel grounds but again, time did not allow. ~The grounds are exquisite and beautifully kept and not one cockroach in sight! The staff were attentive and very friendly. We had a problem with our safe in the room and had to request for someone to check it on 3 occasions and each time, the response was immediate. As ardent coffee drinkers we did miss the usual tea & coffee tray generally provided in UK hotels however, on request for a deposit of 10 euros we hired a kettle and the restaurant kindly gave us cups and saucers and after a trip to the supermarket just across the road for coffee.....we were made up! Just outside the hotel there is as mentioned the supermarket and a couple of holiday shops. Follow the 'fishes' paving slabs and in 8-10 minutes (stroll pace) you wil be in the fishing port of Mogan where there are amples restaurants, cafes and bars. To sum up.......we would return to this hotel again and again and again! and I would go as far as to say it is probably the best hotel I have stayed in both abroad and in the UK! And for those of you yet to take your holiday there this year..................... I guarantee you will not be disappointed!
“Really lovely setting for a peaceful holiday”
5.0
06-07-2009
MarquisofCaribas, Edinburgh
This hotel is really beautiful set like an oasis at the foot of arrid cliffs and a short walk from a little working harbour. There are two large pools - one is a little livelier with the activities (only for about an hour a day) taking place in it, and the other is near a pool bar. There are waterfalls and beach areas with gritty sand so take flip flops. Interestinlgy the pool is filtered and kept clean by salt not chlorine so it seems better on the skin and eyes. There were also outside jacuzzis by both pools. The breakfast is superb with a short order chef. There is champagne daily and lovely pastries (all cooked on site I know as I went on the hotel tour. I saw the lovely clean kitchens on this tour and also found out about the pool filtration being salt not chlorine!) We had the buffet every night with different fish and meat cooked to order each night. There is an a la carte restaurant with its own chef and restaurant but it opened later in our stay (late June early July) and we liked the variety you could have in the buffet. Unlike many hotel buffets this one is a relatively nice setting (without 100 watt bulbs or a canteen atmosphere) and if you are lucky you can sit outside. There are two sittings one at 1800 and one at 2030 you can arrive later rather than on the dot. The evening entertainment although charming was mainly by the in house entertainment team was fairly amateur. I didnt expect a west end show but I have seen better entertainment on other similar holidays. There is quite a friendly bar out of the hotel next to the Hyper dino with a singer on Sat Mon and Thurs called David Searle he has a lovely voice and does requests. The bar is unpretentious but very friendly and the coffee is actually good as other reviewers have said the coffee is pretty variable at the buffet restaurant. There was also daytime entertainment such as a short aqua aerobics session or tai chi in the shade - thankfully no music at the bar or quizzes blaring over the pool area. The beds were a tad small and not great other than that the rooms were lovely and spacious. Our room wasnt cleaned one day but it was sorted after a second request. The hotel started to fill up towards the end of our stay and you can hear if people are noisy eg moving chairs on balconies late into the night. We had a shady balcony but were quite pleased with this as it was baking hot. So we could retreat there at lunchtime. There is a spa where you can get treatments such as hot stone or larval scrubs - there is also a 2 hour ticket for 10 euros where you can use all the different facilities such as the sauna, turkish bath and different jet streams. I liked the massaging effect of these more than the hot stone treatment I had. Be aware if you are pale skinned which I am - much of this spa is open to the sun so you can get quite burnt without knowing it. The internet is quite expensive and there are no wi fi cafes as yet as the area is really undeveloped (a bit of a building site across the road really) The pool bar closes early as does the spa btw. All in all really pleasant place - not so many British there lots of Spanish families on hols which must mean something. My overall comment is this is a really quiet place there is very little to do or see in this area - so dont choose this for the nightlife! It is much more a chilling restful place to holiday.
“Fantastic hotel”
5.0
06-07-2009
Johngw, Scotland
Arrived 27 June 2009 around 9.00pm, went directly for meal and then back to reception to book in and received glass of bubbly. Room wonderful, full balcony with sun all day long, stunning grounds with a magnificent pool area with clean beach towels provided daily. Service and food excellent, an all round brilliant holiday in a fantastic hotel which we will have no problem recommending to friends and family .
“Little Gem in Puerto Mogan”
5.0
30-06-2009
orangepeel75, Kent, England
We have just come back from this lovely hotel in Puerto Mogan. As soon as you arrive you are greeted with a magnificent reception area, and a glass of bubbly on arrival! The hotel is excellent with good standard of room, and lovely grounds. All of the blocks are colour co-ordinated so it should not be long to get yourself orientated in the hotel. Ours had a terrace with a lovely little garden which was a pleasant touch. The food is of a good standard and with enough variety for a week, but you may may get bored after a fortnight. The breakfasts are lovely with plenty of choice, and more glasses of bubbly. You have to buy your drinks with dinner if you are on half board. As mentioned previously the main sticking point is that you have to have the same set time for dinner and also the same table. The dining room is small when fully occupied but there were plenty of spare tables while we were there. A nice touch on the last evening is the resturant manager shook our hand and wished us a pleasant journey home, a really nice touch that! The town of Puerto Mogan nearby is a real bonus. 5 minute walk from the hotel, and what a lovely town! The town is fairly busy during the day, but lovely and quiet at night to have a drink looking out at the marina. Most of the bars/resturants cater for european tastes so there are no brit bars here, though most show sport channels if you are missing your fix like me! Words cant really describe how lovely the town is, just see it for yourself. There is a nice beach as well should you wish to dip your toes in the atlantic. You have to do a island tour when you are here. The interior of Gran Canaria is so much different to the southern coast areas which is rather barren. Well worth a visit. I also went on the yellow submarine from Puerto Mogan. Quite expensive for the time you are on the boat (about 45 mins) but how often can you say you have been on a submarine! We also got a boat from the harbour to Puerto Rico. The town is bigger than Mogan and caters more for British families. If you have children you may want to bring them here as may not be much to do in Mogan. I would really recommend this hotel for a relaxing holiday, and the town is a great gem to complement the hotel. We had a lovely time here, and you will too!
“En riktig drömsemester
5.0
30-06-2009
evySverige , sverige
Veckan överträffade alla våra förväntningar, vänlig och kunnig personal en härlig hotellträdgård och uppvärmda pooler
Bliss
5.0
28-06-2009
Lakoproktas, Middlesbrough
We arrived at the Cordial Mogan Playa just after midnight on 16 June and were greeted with a glass of champagne. Everything about the hotel is fantastic, the building, the staff, the food, the gardens and the pools. We went to celebrate our 20th wedding anniversary and my wife's birthday. The hotel was the perfect place to celebrate these and on my wife's birthday a cake was left in our room and a bottle of champagne beside our dinner table on the evening. The pictures of the hotel don't fully do it justice. The main reception area is unbelieveble, with so much to take in. The gardens and surrounding area are also beautiful. The staff are pleasant and unobtrusive, all giving a cheerful 'ola' as they pass. When approached the reception and restaurant staff were helpful and very friendly. Breakfast, lunch and evening meals are taken as mentioned in previous reviews and the food at each sitting was spot on. My wife used the spa and wellness centre for a massage and scrub on her birthday and loved it. The only issue we had with the hotel was on the day of check out. We paid for 7 days full board and having spent 6 days and 7 nights there we were told at checkout that our lunch and dinner wouldn't normally be provided, but the hotel did offer these as complimentary meals. We were issued a voucher for our evening meal, but our lunch waitress was confused as to why we hadn't been given a lunch voucher. We still got fed, but the confusion of the restaurant staff was a little unnerving. We had a similar carry on with the safe due to booking late check out. That said, the staff were, as always, very friendly. The location of the hotel was, for us, also great. Puerto Mogan was a very quiet fishing village with no hustle and bustle. The are seafront bars, restaraunts and gift shops, but these were all very quiet. There are a couple of bars that get a little busier and open a little later just off the seafront. If your looking for a total escape then Puerto Mogan is bliss.
“Best Hotel We Have Ever Been To.”
5.0
24-06-2009
worzelle, somerset
We returned from Codial Mogan Playa two weeks ago and have not stopped telling our friends what a fabulous hotel it is.We are unable to understand any of the comments in the one negative review posted a few days ago,please don't let it put you off. From arrival we were made to feel so welcome with champers/orange juice whilst checking in to being met before dinner on the Thursday again with free drinks.The manager also chatted with us to see how we were enjoying ourselves.Then the last night at dinner the restaurant manager came to our table to thank us for coming and wish us well.My husband was up getting his meal so the same manager came to see him whilst we were having our after dinner drink in the bar. There is a Piano/Saxaphone Bar and another bar where the evening entertainment/Mini Disco is .Entertainment was mixed and typical of most Spanish Hotels but there were a couple of very passable singers and a 'Four Tops' Tribute which we really enjoyed. The food was superb quality and the morning eggs and Meat/Fish all freshly cooked to order.There is no one more fussy about food than me,especially as I am Wheat/Gluten Free. Other people have reviewed the hotel in detail but it is hard to appreciate how good it is until you are there.We did feel when we were there that when we got home we would book again for later in the year but it is a lot more expensive then, we will definately go back soon though as it was so relaxing. Mogan itself was very quiet,apparently it always is in May/June,added to that the recession according to our rep,so if you want a lively resort it would not be for you.Also there were many Europeans there so again, if you prefer an all ' English ' resort it is not for you. The nearby bus service was great and very reliable,we used it twice and also got the ferry into Puerto Rico. One of the other reviews spoke of the Timeshare/Holiday Club touts.We went to a presentation from Puerto Rico,taken by free taxi to Arginigine.This was a place we intended visiting anyway so got to see it for free[not a place worth bothering about though!!!] Anyway after the presentation and not joining the 'ridiculously' priced holiday club we left with a large free bottle of Baileys,T Shirt and holiday voucher[we wont use it as it is back to Arginigine]Free taxi back to Puerto Rico, so we didn't come out of it too badly we thought.
“100% relaxation!”
5.0
24-06-2009
Badlyneedaholiday, Co Durham
My husband and I travelled to Puerto Mogan 15 June arriving at Cordial Mogan Playa at about 4pm. We were offered a glass of champagne, orange or water in reception which was stunning and a porter transported our two meagre cases on a trolley to our room 7123 which overlooked one of the two large pools (smaller baby pool also). Balcony had plant trough on it so was totally concealed from view. Room was just about all we needed - would have liked tea making facilities in the room but had a fridge (no payment now), safe deposit box which you still need to pay for (jury out on that one) and think it was about 12 Euros (not totally sure), the room and bathroom were lovely and clean; towels okay not overly thick but good enough. The room was cleaned every day and the bed changed mid holiday; towels were also changed every day. Towels for the pool were supplied again not very thick but did the job and were exchanged for clean ones every day if you wished. The whole place is filled with beautiful palms, shrubs, bushes, flowers, cacti and made a lovely stroll at night. The harbour was not quite what we expected; a little disappointing but was lovely to see the fish swimming in crystal clear water near the boats. Never ate in any of the restaurants as we were half board. Shops closed early. Half board - buffet breakfast - how anyone could complain Im not sure. You could either be very over the top (for us anyway) and have red or black caviar and champagne or you had a choice of cereal, numerous fruits, numerous types of bread (toaster x 2 available), spreads, croissants, danish pastries, egg (fried, scrambled, boiled), bacon, spicy sausage, tomatoes, beans, waffles, crepes again with various sauces, pate, meat, salad (yes for breakfast), different juices, tea and coffee was brought to your table. It wasnt overly crowded but must have been due to being early in the season as the bar in reception wasnt stocked for the week we were there but was on departure. Evening meal - again a buffet with a choice of where you sat; either out on the cooler terrace or inside and could request a change if wanted. Again the choice was massive - we did agree with a comment from a previous reviewer about the chef using the same tools for raw and cooked meat (but we didnt say anything and dont know whether they did; maybe we should have). Drinks were always brought to the table quickly (but this could have been because it wasnt overly busy) that was the same for the bar outside the restaurant too. We also saw the tribute band ofthe Four Tops although there was only 3 of them but it was enjoyable, Mamma Mia was atrocious - mimed all the songs, the duo boys were good too as was the saxophone player who played in the bar area. Pool area - dont like being lined up in rows so made sure we had a small area to ourselves (anti-social?). The thick cushions were fab as we both have bad backs and the pool areas were lovely and clean. All in all, we never usually go back to the same place twice, but we would go back to Mogan Playa again when we want another relaxing holiday but probably in the early part of the season again as it would be quieter. We even made two friends who we fed with crisps and grapes (small mouse and a larger lizard) . A thoroughly enjoyable experience and we will return.
“Fantastic”
5.0
23-06-2009
Blank15, Gloucestershire
My husband and i didnt arrive to cordial playa until 4 in the morning very tired from the journey, stepping off the coach the word we both used was wow what a place! The food the staff the rooms everything was superb. We both decided to book a few day trips as my husbands not a sunbathing lover he likes 2 explore the island which is stunning although we had one day in puero rico when we decided to take a taxi in to Anfi hotel after being recommended by a man in puerto rico but be aware my husband and i very careful when it comes to any kind of timeshare or scam but what word could i use for that day "sucked in" it went from having a nice stroll to ending up in a big office being swore and shouted at by what i could make out the idiot boss of the timeshare scam like my husband said it was all an act but at the same time very scary situation please dont let this put you off any trip to puerto rico if anybody mentions taxi to anfi please say no unless you want to know about timeshare! But that was a morning of our holiday we stayed for a week and yes we will go back to grand canaria and def stay at the cordial playa (mogan) again.
“Absolutely Fantastic .........”
5.0
17-06-2009
exkenyan, travel agent redditch
I have just returned from a much needed break with my mum and this hotel was just what the doctor ordered !!! From the start we were greeted with so much friendliness and although we had booked half board were upgraded to full board. The gardens are magnificent and the walk through them certainly makes the 6 minute walk to the beach very pleasant. The pool area with its waterfalls and bridges was very clean and relaxing and the fact that the sunbeds had proper cushions made it a perfect place to spend a few hours . The reception area and indeed everywhere made it a pleasure to sit and read a book or just watch the world go by. Food is plentiful although if I had to criticise anything sometimes the waiters at night seemd a little harrassed and the wait fir drinks was sometimes a long one.The hotel offers a library which i frequented and donated a few books ,entertainment was alright and the four tops (tribute band) was fantastic . Clean pool towels every day and views to die for what more could anybody wish for !!!! well worth its four star rating .....
“Hotelbewertung”
5.0
17-06-2009
An Expedia Traveler,
War alles o.K., viel Ruhe, Sauberkeit top,gerne wieder
“Absolutely magnificent”
5.0
15-06-2009
forre123, Newcastle upon tyne
stayed at this hotel for 7 days and we wish we had booked for 14.Everything about the hotel from smiling friendly staff to the wonderful food was A1.We had booked half board but were upgraded to full board.Would have no reservations about recommending this hotel to friends and family,in fact we have already.We will definitely be going back.
“Fabby Holiday! Fantastic Beautiful Hotel, Gardens-super!”
5.0
15-06-2009
Lazy2, Edinburgh
This is one of the best laid out hotels we have stayed at, the architecture of the main reception and public areas are beautiful, everywhere you look you see something eye-catching. The gardens and features are fantastic!, with some special water features inside and out! Rooms good with all the usual nedds catered for. Our balcony had the usual patio table and chairs but a lovely feature was the bit of grass and plants, felt like a wee garden all of your own! Food choice and quality was very good quality and more-ish!Staff friendly and professional. Entertainment on the whole good but a little repetative, the animator team put a lot of effort and hard work into things! All very nice people, especially Buff and Colin! We were there for 2 weeks, with friends joining us the 1st week and we had a great time-towards 2nd week end, more guests were arriving daily,- one thing a bit disappointing, why do parents let kids run mental and do not keep them in check? its great to see children having good time but not to let them go wild with no consideration for others!!! However even with that little critism would thoroughly recommend this hotel, The area of Mogan beautiful during day but not so much going on in evenings-but as hotel very good this was not a propblem. Will definately return in the future!
“I wish i worked on commission - Can i go back NOW please :)”
5.0
05-06-2009
svatmj, svatmj
Warning; Do NOT read this review if you are hard to please or want every aspect of the holiday complex uncovering. We returned from Cordial Mogan Playa today and are pining to go back already! We have visited Maspalamos and Puerto Rico the previous two years with the mentality of enjoy the experience of a holiday and then move on to the next place. Cordial Mogan Playa breaks this rule on every level and we SHALL be returning (soon!) We arrived at 3am (approx) to be greeted by a) the amazing decor and b) the option of chilled orange, water or champagne whilst a night porter transferred our luggage into the rooms. No detail is missed within the maintenance and decor of rooms. They are fully equipped with shower/bath, toilet, DVD player, air con, TV, hairdryer, nail files, sewing kits, chairs [inside and out], safety deposit box, brochure guides, a-z of the hotel and fridge. Me and my partner are 21 and 23 with high expectations of security within a holiday complex. The Cordial Mogan Playa has secure surroundings, 24hr professional security patrol and 24hr reception staff. Food (full board) Restaurant. Breakfast 7.30am-10.30 am Lunch in the blue building. 1pm -3.30pm Dinner - either 6.30 - 7.30pm or 8.30 - 9.30pm. Breakfast you sit anywhere. There are a wide selection of cheeses, cold meats. pate, breads, crepes, cereals, toasts, jams etc, fruit (apples pears banana kiwi melon pineapple), croissants, bacon, eggs, mushrooms, browns, beans, tomatoes, sausage. Drinks included tea, coffee, hot choc, water, fresh orange, peach, apricot, and champagne :) Lunch you sit freely again. Breads, salads, tuna, paella, fish fingers, pizza, chicken nuggets, pasta, chips, cheese straws, meat cooked fresh for you, lasagne, beef stew, canary potatoes, desserts, ice cream and plenty other dishes. Your drinks are placed on room tab here. Dinner. You pick a sitting when you check in and are allocated a table you remain at the entire duration of your stay. You can ask for a specific area where you would like to be seated. Some of the reviews state how the seating was 'canteen' like, all i can say is I wish I’d of attended your school. We had no qualms with it. The men are asked to wear long trousers and EVERYONE in general stuck to this. The food included. Pastas, meats, sushi, salads, breads, fresh meat and fish, stir fry, spring rolls, veg, chips, tuna, and MANY MANY others that i cannot remember. It is self service and once again your drinks are placed on the room tab. The only down side to this was ( due to the waiter and the fact we dined here during 'Spanish weekend') the meal can feel some what rushed. The restaurant has a pleasant amount of staff with a distinctive head of house who is very professional (which can be said for all Cordial Mogan staff) Pool Side; Beautiful, clean and spacious. The sun beds have blue mattresses and you collect fresh towels daily between 9am - 10am. There was one pool near the blue building had a child’s play area and a baby pool so this was more busy with children whereas the pool near the reception area was very quiet. It was a big pool with a shallow area, waterfalls and Jacuzzis area. The reviews state about the sand – grit, in all fairness this area covers less than a quarter of the entire space so basically just don’t sit there if you don’t like it. There is a pool bar but unlike many other hotels we have visited there are no pressures about purchase they happily accept people bring their own drinks from the supermarket (hyper dino literally 2secs across road). Kids club – even though we obviously didn’t travel with kids we saw the animation room which is more or less like the crèche you’d pay to send your kids back home. The room is decorated with things they have made. On the door of the building is an itinerary for each day, when passing we saw cow boys and Indian days, baking cookies, aqua day, Olympic day, painting, face painting, clowns etc there is an animation team in the bar most nights for the children. Adults – animation team were friendly and not overly persistent you are invited to play darts, bowls, salsa, Spanish lessons, hotel tour, water polo, yoga, water aerobics and nightly shows (reptile, mamma mia, salsa etc) on at the bar and a live musical act every night. The complex. To the right of the reception desk are stairs up them is a place you can read or exchange books and internet computer facilities ( the only down side to cordial Mogan is wireless is available but you have to pay per week for it) downstairs is the travel guides for every tour operator your rep details, departure times and local info. There is a spa, games room, gym, snooker table, ten pin bowling, tennis courts, gift shop and archaeology centre. General observations; The housekeeping is excellent never had a problem and the little details made me smile daily, they put our towels into kissing swans etc. Staff are well presented and cannot do enough for you seriously!! (And ladies there is an extremely hot guy on reception ;) ) There were a wide range of nationalities and disabilities with the resort which told us it was a good hotel as popularity and accessibility for all people. The fridge in your room opens with a nudge in the right direction ;) and the safety deposit box cost us 23 Euros for two weeks. The village itself is a small fishing village with scenic streets and a busy harbour. There are many gifts shops with cheap duty free. On a Friday morning at 9am there is a market all I can say is go for the experience, keep your eyes peeled and bartar! There is a spar supermarket which stocks just about everything you need and one of the few places that stocks most English newspapers a hyper dino 9am -9pm across the road which isn’t as well stocked but generally more accessible and more convenient. Checkout- you have to leave your rooms at 12pm and can leave your luggage in a room next to reception. We weren’t told any of this by reception staff it was word of mouth around the pool. Vacate rooms at 12pm and ask for vouchers for your meals so you can still eat. The courtesy room is open all day for you to use at your disposal. DVD, TV player, sofas, 3 bedrooms and baby cot, showers and fresh towels and toilet facilities. The hotel is peaceful located beautifully, has a high standard of cliental and leaves no detail missed in making your holiday everything you need and more.  If you want any more info (I wish I worked on commission at this point) feel free to email me samanthavva@hotmail.co.ik Happy Holidays.
“What a lovely hotel, will definately be going back.”
5.0
24-05-2009
nannysue, berkshire
cannot really fault this hotel it has everything you could possibly want for a nice holiday. The rooms were very nice we had one on the 5th floor overlooking the top pool. The pools were wonderful with just the right temperature. The grounds were beautiful, you would have thought you were in botanical gardens. There was so much choise of food it was a job to decide what to have. It was nice to walk to the harbour in the evenings, just the right distance for a couple of young pensioners. Look out for the fantastic shoe shop on the way, it is the biggest I have seen anywhere. The supermarket was a real bonus being right outside the front of the hotel. I think it was called Hipo Diner. If I had to be really picky I would have liked there to be more morning waitresses as we did have to go hunting for coffee and tea some mornings which was a bit of a pain. I would also have liked the outside bar to have stayed open into the evening as it would have been nice to sit outside for a pre-dinner drink and a coffee after early dinner. These are only minor niggles nothing to spoil the wonderful week we had at this lovely hotel. We will definately be going back again soon.
“cordial mogan playa revisited”
5.0
09-05-2009
christinederek, runcorn cheshire england uk
We are travelling to Mogan Playa again in June 2009 this year. can;t wait. we travel as two couples, my friends husband being disabled. the facilities are excellent for wheelchair disabled guests.make sure you request disabled room when you book, after dinner we stroll to the harbour and people watch from one of the local bars. the overall atmosphere is quiet and peaceful - just how we like it, we also go the casino 'red and black' dinner /show and casino in meloneras- highly recommended
“Simply the best!”
5.0
05-05-2009
CheshireGeorge, Cheshire
Just returned after another glorious week at the Cordial Mogan Playa - our second stay after a brilliant week last September. We have booked for another week in June!(just can't keep away from this wonderful hotel). Staff - so friendly, building - stunning, gardens -immaculately maintained ,food -amazing range and excellently cooked and presented - what more can we say? Puerto Mogan -"Little Venice" - is a delight; so quaint with not a burger bar, bingo hall or amusement park in sight! Just the ideal spot to relax, slow down and let the sun and ambience work their magic. Just hope it stays that way.
“Wonderful relaxing break”
5.0
05-05-2009
OLLIESLancs, LANCS
We loved the hotel, felt we were in paradise for a week. We have holidayed in many places and this has got to be top of the list. Normally we steer away from buffet food, usually too dried up or cold for our liking, but was pleasantly surprised. We looked forward to our evening meal every night and didn't eat in the harbour once! Upgraded to a junior suite as there was my husband and I and our son, it made a difference, just that bit more space and cost us an extra 350 euros for the week. Our only gripe was having to pay for the safe and the fridge (even after upgrading). We paid 2 euros per day for the fridge and couldn't get a key that would work. In all we tried 3 keys and still had problems with it. Come on Cordial, guests pay enough for the holiday , why not include these in the price of the room. Overall an excellent holiday, staff great, food great, weather great, we'll be back.
“Our best holiday to date - what an amazing hotel!!”
5.0
29-04-2009
NaomiBSouthYorkshire, South Yorkshire
We have just returned from a lovely holiday at this hotel, everything was fantastic! The food was excellent, staff extremely friendly and helpful, pool areas brilliant. The hotel was immaculate and I am very glad we upgraded to a junior suite as we had our own small garden area which was great for our 3 year old. We normally stay in one of Cordial's apartments in Maspalomas but from now on we will be booking this hotel - we can't wait to go back!!
“The European answer to Sandals”
5.0
28-04-2009
LG2004, Holland
We stayed at the Cordial Mogan Playa starting 2009-04-18 for 8 days. The service was flawless from the beginning, including bringing a scale to our room (I'm a sport fanatic...) - special thanks to a German-speaking employee of the wellness center. The cleaning staff made us smile each afternoon when we saw a small towel carefully wrapped around our tooth care products and creams. The restaurant staff also impessed by always being attentive and quick. The resort looks fantastic and the contruction design is inspiring. The gym is sufficient for a complete workout (only one running belt, but luckily it was not too busy) and the 2 pools were perfect for quiet relaxation. The food was very good - it is easy to select your prefered items and quantities from a buffet, and there was something for every taste and life-style. We were planning to go to a restaurant outside the hotel - but cancelled it later because we enjoyed the hotel restaurant so much. We have been to Sandals (White house Jamaica and Royal Bahamian) in the past, and the Cordial Mogan Playa definitely qualifies as the European answer. Even location scores good - right opposite a shopping center and a short walk from the beach. We walked outside every evening and bought fruits at the supermarket. Especially for those who want to relax quietly from a hectic routine and maintain a healthy life-style, this hotel is perfect.
“Excellent value for money”
5.0
27-04-2009
Tom-LouCheshire, Cheshire
We usually holiday at Four Seasons hotels or the Abama on Tenerife, however with both my partner and myself working in the property market, we have had to curtail our holiday budget somewhat until we start selling houses again! We found a week here on line for just over £1000 instead of the usual £2500 to £3000 that we normally spend. I have got to say that we were very pleasantly surprised. We upgraded to a suite for another £350 which had its own little garden with sunbeds. Definately worth doing. The food in the buffets for breakfast and dinner was fine. At breakfast there is a good range of stuff, however, when you ask for an omlette what you actually get is a savoury pancake as they make them on a hot bed, rather than in an omlette pan, so we stuck to the fried eggs instead. We only ate at the evening buffet a couple of times and again the food was fine. There is a meat and fish station where they will cook it for you fresh, and a very good choice of salads. Other days we took lunch instead and either went down to the marina or ate in the a la carte restaurant Los Guyares. I have got to say that this is probably some of the best food we've eaten. They also had a wine on their menu for 26 euros which was far better than the stuff they wanted 20 euros in the buffet, so we just ordered that one from there on in. One thing I would mention that was disappointing was that despite signs saying that gentlemen have to wear long trousers for eating in the buffet at night, I saw several people in shorts which is a bit off when most people have made an effort to dress up a bit. The staff were always courteous and polite and willing to help whenever asked. If you requested anything for the room, it came straight away. Finally, as everyone has said, the grounds are lovely. Would we go back - definately.
“Went with high expextations and they were exceeded in all areas”
5.0
26-04-2009
DriverCheshire, Cheshire
First visit to the Island having visited all the canary Islands over the last 20 years, this hotel is probably one of the best hotels we have stayed at, having travelled worldwide since my retirement . The gardens are majestic and the location if supported by transport, local buses are ideal is perfect for couples wanting seclusion in a csenic location. The food was up to a very high standard with a wide variety of choice in excellent sorroundings.
“A true holiday from time of arrival until departure”
5.0
24-04-2009
nevkent, kent
The hotel went beyond our expectations in all aspects. Firstly the staff could not do enough for you from the Reception desk to the waiters in the restaurants and the pool attendants- they were courteous and helpful and always there when needed. The food was good but did get repetitive after a week - however there was always a very good choice. The public rooms were large, airy and comfortable. Internet access was available along with a good library of books. The standard of this hotel was excellent - the bedrooms were very clean and comfortable. Large balcony with excellent views. The grounds of the hotel were absolutely fabulous with plants, shrubs and trees of all types - they had gone to the trouble of naming most of the plants and you could go on a tour of the grounds with a knowlegeable person. The swimming pools were great - shallow at one end for the little ones (also had a sandy strip to mimic a beach) - the pool chairs were the most comfortable we have ever experienced - fresh towels available daily. The hotel was ideally situated to enable you to take a leisurely stroll to the harbour where there were many restaurants to have a coffee or beer whilst taking in the atmosphere of your surroundings. The courtesy rooms to freshen up on our last day were excellent. The only negative aspect to our stay was the very high cost of wine in the restaurant.
“We'll be back!”
5.0
21-04-2009
jojo099, Kent
We have just come back from a week at this lovely hotel/resort. We were worried that our teenagers would be a little bored, but they had a lovely time and were truely sad to leave. The animation team were great fun and so friendly to children and adults of all ages. Have been to The Canaries a few times now and this was the best hotel that we have stayed in. My husband and I both gained 7lbs each so no complaints about the food. Must mention the a la carte restaurant, it was superb and a nice change from the buffet and well worth the extra money. It was so nice to have heated pools, my husband never swims and went in everyday! All in all we had a lovely relaxing holiday with superb weather around 23 degrees everyday, and everyone was happy!
“Great Hotel, great location”
5.0
13-04-2009
Solihull_Pair, Solihull
Had booked a Junior Suite but on arrival was offered a choice of a Junior Suite or a Standard room with patio and jacuzzi. Checked both out and went for the patio and jacuzzi, room 7317 - didn't regret the choice! Although a big hotel it easily absorbs the guests and it never feels busy or crowded, the gardens are superb and help to keep any noise down. Agree with the rest of the reviews except for the food in the dinner buffet, for us it was never cooked very well, always under or over so gave up on the main course and went for starters and deserts, these are excellent. Stayed on half-board but the a la carte restaurant was very good and worth the extra for a special occasion, also swapped a dinner for a lunch so could eat in the harbour and the lunch was also very good. Puerto de Mogan itself is definitely one of the best resorts with a good choice of restaurants and when you tire of the local beer there is a choice or Irish bars for a Guiness. Although we don't tend to go anywhere twice, may make an exception for this hotel.
“Amazing colourful Hotel!”
5.0
12-04-2009
greenlakeblue, Londres, Reino Unido
After reading many Reviews about the Cordial Mogan Playa I decided to chose it to celebrate my 40th birthday on the first week of February this year. I went with my partner and our expectations were high but I have to say that both the Hotel and Puerto de Mogan itself exceded all our expectations in a fantastic way. The overall impression of the Hotel as soon as you step in is that you’re entering a magical place such is the variety and quantity of features, colours, textures, plants & flowers, gardens of different sorts… even a Cactus garden!! This Hotel has definitely got the WOW factor everywhere you turned to and that was one of the reasons we chose it after seeing many photos in it’s website. The service is of top quality and we can’t praise enough all the staff who are genuinely friendly and seem to be very happy working there. Also very hard working, especially in the Restaurant. Public Areas: fantastic seating areas, very spacious and confortable never far from tall trees (yes.. even indoors). The Reception area is amazing, surrounded by huge glass walls and ceiling is a coloured glass canopy. The “streets” between the colourful buildings give it a very warm and village feeling mixed with water features and trees in grand scale. These trees are also positioned in the courtyards in front of some of the bedrooms front doors which is a delightful view when you open the door to go out. Some buildings are actually built around these courtyards. In total there about 5 or 6 buildings all spread around beautiful gardens and swimming pools , some with wooden bridges. The two main swimming pool areas are out of this world. We used all of them and never had trouble finding a sun lounger, but we always went in the afternoons. The water is magnificently warm (heated in Winter), you have to experience swimming in all that turqoise glory surrounded by montain scenery to believe it. There’s also a couple of jacuzzis by one of the swimming pools and although one wasn’t working when we reported it the problem was soon dealt with. Much has been said about the “sand” around areas of the swimming pools… yes, it hurts our feet but notthing that a pair of flip flops can’t resolve! We collect/change the swimming pool towels everyday between 9am and 12pm from the Animation Team. Some reviews mention that the high cliffs around the town/hotel obscure and shade the pools… well that is not true at all. The cliffs are far way from the hotel, enough to give plenty of space and therefore that problem simply doesn’t exist. Bedrooms: are very spacious and again very colourful. Colour is a constant feature throughout the whole hotel, which in my view is very appealing. All the deco is of very good taste and confort. Plenty of room to store your clothes and belongings and the bathroom spacious, with a separate cubicle with the toilet. All the usual toiletries, hair dryer, fresh cleaned towels etc are there. The floor is in traditional mosaics very typical of Spain and Portugal houses as they’re much fresher. We were on the Yellow building near the second pool on the ground floor and for what we could see every one had a terrace/balcony big enough to have a table and two confy chairs plus a lining dryer. Particularly useful when the weather wasn’t that sunny and people just wanted to relax, reading a book etc The buffet Restaurant: much has also been said about the restaurant, seating times arrangements etc. Guests choose when check- in either to have dinner at 6:30 or at 8pm. You can swap for lunch at any time just need to inform them. From our experience we can say that these arrangements are perfect. There’s more than one restaurant but we only used the main Buffet one and the outdoor one near the first pool which is quite spacious and pleasant. Catered for lunches and snacks. The main buffet restaurant is huge, with many different “food islands/stations”, there is a massive work to be done in relation to clear and set up tables, and to have all organised. We chose the 8 o’clock slot and I can sincerely say that we never felt any pressure whatsover to rush eating or anything like that… and I didn’t hear anyone from the 6:30 slot complaining or feeling upset. In fact, I spoke with someone of the Management team and they say that even if someone hasn’t finished his/her meal “in time”, they would never put the person out of the restaurant. So please: be assured that it’s fine and there’s no rushing. Just enjoy as much as you can all the delicious food beautifully displayed. Just one observation regarding this topic: no one seems to check who is on which dinning slot… which we found a bit strange. Now… the Food! Well… where do I start? The variety and quantity of food is just amazing. Several “islands” of food each displaying a specific type. For example: salads, cold and hot, some with prawns, fish, vegetables, eggs… all cooked in several ways. Grilled meats and fish on the spot. Many unsual dishes for british standards but truly delicious (Bacalhau- dry salted cod fish, rabit etc), various Pasta dishes, rice dishes (including Paella, spanish national dish), grilled vegetables, two or three different soups every night, a dedicated healthy “island” with many glutten free products and all very healthy. Lots of different breads and fruits. The desserts are really mouthwatering, you really are spoiled for choice: cakes, tarts, puddings, ice creams, also many traditional desserts. You need to be mad if you don’t tried them! Absolutely delicious! For dinner we are alocated a table which remains the same for the rest of the holiday (for breakfast we can seat wherever we want) and by the end of our stay we become friends with our waiters as they look after us so well, serving the drinks (we were on Half-Board, the drinks are paid separately) and generally making sure we were happy. Breakfast is another delicious story of food indulgency: the usual array of cheeses, hams, presunto (typical spanish ham), mushrooms, tomatoes, bacon, pastry/croissants/cakes but also caviar (red and black), fish scandinavian style, eggs cooked in all ways, you can even order your omelettes on the spot, hot pancakes with different jams and custard, champagne, fruit juices, fruit salad , the healthy options include a huge selection of cereals, fat free cheeses and sweets with low sugar levels….. amongst many other things. My only criticism about the restaurant is: Tea/Coffee is not included in the evening meal and there isn’t even a machine for that as far as I’m aware. And although the majority of the food is well labelled, at times we found some of the sauces didn’t have a label and they were really hard to identify. There’s a particular delightful area of the Restaurant which is on a deck over the water garden outside… it’s a magical place to have breakfast, as we did many times including on my actual birthday. You seem to be floating on that emerald green water with a small waterfall at the back . This area is covered in glass and they put some heaters on as sometimes is a bit chilly especially early in the morning. For my Birthday dinner the Management of the Hotel had prepared a few surprises including: free cake, free Spa entrance, free bottle of champagne by the dinner table when we arrived, a huge plant leaf with colourful petals spread on the table etc… it was a very sweet gesture of them and that shows how much attention to detail they put on their service. The reviews I read hardly mention the Spa… I have to say that we used it on my Birthday and on the following day with the free entrance voucher. The Spa is small but fantastic with many different water jets, several jacuzzis, Finish sauna, Turkish steam sauna, ice shower etc It costs 10 euros for 2 hours and you can use all you want. Opening times 10:00am to 8:00 everyday. The treatments list is quite extensive ranging from Swedish Massage (55 mins 60 euros), Warm Chocolate Oil Aromassage (55 mins 75 euros), Hot Stone Massage (55 mins 60 euros), Reflexology face & feet (25 mins 40 euros each), Aloe Vera Salt Scrub peelings (25 mins 30 euros) etc etc I did the Hot Stone Massage (for the very first time) and I thoroughly recommend it. It’s done by specialist therapist and I left the room feeling so relaxed. The stones are vulcanic and flat. Delightful! The Animation of the hotel is done by a mix of professional acts (Flamenco, acrobats etc) and the resident Animation team which provide several types of services: swimming pool towels, kids actvites, sports activiites (like the Nordic walking we did and I thoroughly recommend as it gives a fantastic view from the mountains towards the whole of Puerto de Mogan) and the evening performances, normally adatpations of Mamma Mia, Grease etc. Although they work really hard to provide an unpretensious entertainment evening as they’re all amateurs I felt that for a Hotel of that standard they sould have more professional shows and don’t rely so much in a group of young boys and girls from as far as Finland, Holand and even Portugal who were clearly very happy to do it but it’s always an unprofessional show and guests pay a lot of money to stay there therefore deserve something better. The use of Internet is very expensive. 2 euros for 20 minutes which go very quick. They should have internet free for guests and also Wi-Fi areas. Puerto de Mogan is a lovely place for a traditional quiet picturesque spanish holiday. Yes, you see plenty of germans and scandinavians but for us that’s an advantage not a disadvantage as we are not british. British tourists are definitely in a minority scale in this particular resort hence the amount of good quality food restaurants. Fish and Chips & fast food outlets are not easily found here. The famous Friday Market is a tacky affair and I can’t understand why people come from the other side of the island to go there. Ok.. it’s got some nice stalls selling handicrafts but the majority are sellers trying to rip you off with fake designer goods. We did the Yellow Submarine trip and I must warn you that is very expensive and not worth the money as you can hardly see anything on the sea bottom. It’s about 40 euros per person for less than an hour! The beach is a must! 9 euros for a pair of sunloungers with parasol all day. Not bad. The water was cold but once inside it’s a very rewarding experience and quite pleasant: the scenery around is breathtaking. The water is very clean and calm. There’s plenty of restaurants, cafes and souvenir shops dotted around the harbour. Also boats to take you to other parts of the Island. Please avoid Puerto Rico and Maspalomas (Playa del Ingles side) as it’s full of uggly buildings and cheap food outlets. Warning: this side of Maspalomas is a gay area by excelence so if you go there don’t be surprised (as we were…). Overall this one week holiday was magnificent and I had a wonderful Birthday. The Hotel made a big impression on us and the only thing I would say to finalise this review is: you need to go there to truly appreciate this Hotel and the resort . Need to see it to believe it!
“I would strongly recommend this excellent hotel”
5.0
09-04-2009
lewisscott, thornton
We had a lovely holiday in the Cordial Hotel. The weather was perfect, the staff pleasant and helpful, the gardens beautiful, the food good with excellent choice of hot and cold meals, freshly cooked whilst you waited at the self service grills. There was an abundance of sun loungers and umbrellas at both pools, which were large and warm with a separate smaller pool for children. There were activiites throughout each day and entertainment of an evening which was not the best we have seen but acceptable to pass an hour. I would recommend asking for a sunny balcony as not all rooms enjoyed the sun. Puerta Mogan was quiet with pretty flower lined streets and it was very pleasant to stroll round the harbour and enjoy a drink.
“Sehr gute Ferienanlage!”
5.0
26-03-2009
Un viajero de Expedia,
Das Hotel wird seiner Einstufung 4 Sterne+ mehr als gerecht. Die Nutzung des Zimmer-Safes sollte in dieser Hotelkategorie allerdings ohne zusätzlichr Gebühr möglich sein.
“Spectacular hotel in the picturesque resort of Puerto Mogan”
5.0
24-03-2009
cristerly, surrey
Even though the hotel is large,it never feels crowded.The rooms are spacious and well equipped with a choice of view over the pools on sunny or shaded sides.The staff are very friendly and attentive.We went half-board and the main restaurant was large with no queues for the buffet meals.Plenty of choice of starter and main dishes,but sometimes the latter were a little dry.Breakfast excellent with absolutely everything on offer-including bucks-fizz! The A-La-Carte restaurant within the hotel is beautifully designed and is very atmospheric.The grounds are magnificent with wonderful plants and trees-even labelled like horticultural gardens.Swimming pools are a special feature with plenty of sun-beds and shades and excellent snacks and drinks available by the pools.Evening entertainment was varied and good fun:one down-side in the show lounge was the restriction of the view in some places because of several large pillars. Every facility one expects of a top class hotel was available,including in-house car hire. The nearby Peurto Mogan town and harbour very pretty and well served with restaurants and bars.Overall,a wonderful place for a lovely holiday and the hotel is really worthy of an up-grade to 5 star rating.A very classy hotel.
“Top class hotel and gardens in the most picturesque resort on the island.”
5.0
20-03-2009
WestYorkshireAllen, West Yorkshire
The rooms are spacious with large bathrooms and all the required facilities - t.v., fridge, safety deposit box, phone etc. Each has a balcony or patio and is connected to other rooms in the form of a block looking on to a courtyard with plants, trees and water features. The gardens and swimming pools are the best I have seen! (No problem getting a sunbed). There is a spa, a gym and even an archaeaology site. The meals are buffet, but what a buffet - fresh fish and meat prepared to your personal taste while you wait and a wide selection of other dishes, salads, deserts, fruit, cheeses etc. The drinks at dinner are waiter-served and are at 'hotel' prices.
“The Hotel lives up to the reviews”
5.0
20-03-2009
Carrigaholt, Ireland
We have just returned from a very good holiday in the Mogan Playa Hotel. The resort of Puerto de Mogan is streets ahead of its down market neighbours (Puerto Rico and Playa del Ingles). Nearly all the previous reviews were very complimentary and I have to agree with them. The evening meal could be organised a bit better but there is an a la carte restaurant in the hotel, Les Guayes, which is really superb, fine dining at its best. This restaurant is very reasonably priced and you will be allowed €15 off the bill in lieu of the regular dinner. In our case, a dinner for two which included suckling pig and a good quality Albarino wine came to €65 less €30 leaving us with ony €35 to pay - fantastic value.A pity they can't make a similar arrangement for lunchtime. Also the young animators are very enthusiastic but when the evening show is over they play very modern rock music which drives all the 'oldies' out of the lounge. A bit of Frank Sinatra, Abba, Ella Fitzgerald etc would keep the cowd around for longer. These are very small quibbles about a very good hotel.
“An excellent hotel that provided everything required for a peaceful holiday in luxurious surroundings.”
5.0
14-03-2009
CuddlyBear46, Worcestershire
We have just returned from a 9 night holiday in this superb hotel. We have only two very small "niggles" (1) when we arrived at 3.45 in the afternoon we had to wait 35 minutes for our room to be ready, and (2)surprisingly in a large hotel there were no tea/coffee making facilities in the room. Apart from that we could not fault it. the staff are all friendly and speak excellent English. The food in the buffet style restaurant was very good, two separate sittings can have disadvantages (you are committed to the time you eat in the evening) but the advantages outweighed that - you always had the same table and same waiters, did not have to queue to wait for a table and one night when they were unable to find the half bottle of wine left from the previous night we were given a new bottle which was slightly more expensive than the missing one! There are two excellent large pools with plenty of sun-beds and although you are encouraged not to reserve the beds (guess which nationality still did!) there was never a problem in finding one roughly where you wanted and the mattresses were thicker than we had ever seen before and extremely comfortable. We were looking for a quiet peaceful holiday and that is exactl what we had and thoroughly enjoyed it.
“best holiday hotel ever for us”
5.0
11-03-2009
A TripAdvisor Member,
best holiday hotel ever super location and facilities, easy walking ideal for oldies like us.enjoyed every minute.
“Brilliant location, fantastic service, outstanding amenities”
5.0
10-03-2009
sutherlandScotland, Scotland
Now stayed here 3 consecutive years. Last stayed Aug 2008 to celebrate our 40th anniversary, treating our entire family (14 including children). No effort spared to ensure a perfect holiday (including baking an anniversary cake!). Rooms are beautifully maintained with every desirable facility. Food consistently excellent and plentiful, staff friendly and anxious to please. Every facility to entertain children of all ages. The harbour a delightful location for an after dinner stroll and coffee. 7 months on the whole family are still talking about the wonderful holiday. WE can't think of any resort or hotel in the world where we would rather enjoy a holiday in the sun .
“Good Hotel helpful staff and great location”
5.0
10-03-2009
SheffieldGolfer, Sheffield
This is a well positioned hotel in a good location. Probably suited to people who want a quietish hotel with a good location. No highrises in Puerto Mogan and the hotel is an easy strollfrom the marina where ferries and boat trips abound. The staff are very friendly and the food is good quality. Evening entertainment is included,.
“Sheer relaxation!”
5.0
09-03-2009
Analytica66, Ceredigion, Wales
We booked in for a week at the end of January to escape the freezing conditions back home and were not disappointed. It was a mild 23 degrees in the day and comfortably cool in the evenings, which with the very quiet location ensured a good night's sleep. We were welcomed with a glass of champagne (soft drink option) at the reception by friendly and efficient staff, which meant we could quickly proceed to our rooms and get down to our evening meal as we had arrived mid-evening. There was a welcome bowl of fruit and a bottle of wine on the bedroom table, which was a nice touch. There was an extensive hot and cold evening buffet, with a carvery/frying area for fresh steaks and cutlets of three or four varieties of meat, and an additional area for frying at least three varieties of fish. There were many desserts and plenty of fresh fruit always available. There were many varieties of bread, both rools, sliced and whole loaves to cut yourself. There were toasters and also a microwave available. Try booking a seat in the winter garden conservatory area for your evening meals. This is fixed for your stay, but sit anywhere for breakfast. The breakfasts were of the expected standard, with unlimited fruit juice or champagne if that's your fancy, fruit, cold meats, cheese, yogurts, a frying area for omelettes with four toppings, or freshly fried eggs. Bacon, scrambled eggs, caviar, etc, etc. Pots of coffee and tea, with decaff coffee sachets available and several types of tea bags. The reception area was the most remarkable of any hotel I have stayed in. There was a lion fountain, reminiscent of the Alhambra, and a clock tower with a ring of bells. Every night there was a skilled musician playing a grand piano or saxophone or electric violin, etc. Looking over a railing revealed a lower floor with running water, a grotto, seating area and entertainment room and bar. The entertainments were of variable quality. Outside there were two large pool areas, with pleasantly warm water. The sun loungers had the thickest cushions I have come across and were very comfortable. The grounds resembled a botanical garden and many species had labels to aid identification. It abounded with ornamental pools and fountains. Get down to the harbour area after your evening meal and explore the quaint alleys and canals which are floodlit. It is less than a 10-minute walk away. The sea was a bit too chilly for me, but my wife enjoyed a dip, and the imported sand was quite coarse but golden and comfortable to walk on in bare feet. The Blue Bird ferry trip to Puerto Rico was a must, and you get free sangria both ways. If you are seeking a relaxing holiday, somewhere to chill out amidst beautiful flowers and in warm sunshine during our winter months - this is the place.
“A wonderful return to celebrate our wedding anniversary!”
5.0
03-03-2009
ceks, cheltenham
As has been stated several times before, the warmth of the hotel staff makes you instantly relaxed with a great feel good factor. Weather was perfect with a week of sunshine, temperature just right. Facilities excellent, room superb, food delicious, gardens outstanding, with "Little Venice" just round the corner, providing much character and beauty. Our best holiday yet, and we look forward to another return!
“This is close to Paradise”
5.0
24-02-2009
Saxojan, Stockholm
I usually don´t like to travel to warm, sunny resorts where there are no big city attractions. But my wife and me choosed this hotel and place for a relaxing trip because it looked beautiful, calm and with style. And we really got it. More than we dreamed of. It was a paradise for two hardworking persons. But it was also romantic and gave as the best vacation we ever had. When we left, we both said: We will be back!!!!
“Perfect holiday”
5.0
18-02-2009
Ozzynka, Sobechleby
Me and my mom stayed the last week of January there, in a Junior Suite. We had quiet, relaxing time. One of the reasons I deceided to book this hotel were the reviews here. very nice hotel area, stuff very helpfull. The welcome letter from the manager and a welcome drink are perfect ! As I had to do my Business on the vacation and I had to use wi-fi, I have found it to expensive to pay many hours. But otherwise everythiong was very fine.
“Really superb”
5.0
17-02-2009
Somerset6, London
We stayed at the Mogan Playa for a week in Febuary. I was so impressed that when we got home, I immediately booked up a week for my Mum & Dad in March. From the reviews here I had quite high expectations, but everything was just a little better than I expected. The garden and grounds are lovely, lush and tropical; the pools were never crowded and always had plenty of beds available. The food was excellent buffet-style fare. The best thing I think though was the attitude of the staff - they were unfailingly friendly and cooperative - really doing their best to ensure that you enjoyed your holiday. The age group when I was there was decidedly post middle-aged, but that was great for a peaceful break. As others have said, there is not much to do in the town other than eat, drink and catch the sun, but that was all we really wanted to do. A great place for a luxurious winter-sun break.
“Sunshine at Christmas”
5.0
16-02-2009
doive, Somerset
Wonderful welcome with a glass of Champagne,very efficient Reception staff,all spoke English,always staffed.The room we had was a Standard Double which was which was very nice with a Balcony.We had a choice of Restaurants we only used the self service one which had a wonderful selection of food something different every day.The Gala meals on Christmas Day and New Years Eve were Excellent.We enjoyed the Entertainment that was provided every Evening .The facilities offerd by the Hotel were of a high standard,Pools,Bars,Restaurants,Spa.Tennis Courts,We even went Nordic Walking several times.The Hotel Gardens are beautifully landscaped and well looked after.We found all members of Staff friendly and they all spoke to us wishing you a Good Day etc.This was not just the Bar and Restaurant Staff but the Chambermaids and Gardeners in fact Everyone.We were made to feel very much at home.We really enjoyed our stay and would not hesitate to go back on a return visit.
“Excellent Hotel”
5.0
13-02-2009
Victor_Delta, Poole, UK
Just returned from a week at this lovely hotel. We were really lucky to have seven days of warm sun (when the UK was having its worst snow for years!). In addition, the hotel was a pleasure to stay at as it has beautiful grounds, heated pools and buildings, and seems to be friendly and well managed. There were people from an amazing range of countries staying at the hotel - even a party from the Faroe Islands. The dining room provides generally good quality meals with plenty of choice e.g. each evening there are 3 types of fish being cooked in front of you and 3 types of meat, as well as all the other buffet choices. (NB The Entrecote steaks were usually rather tough but other meats were well cooked). There are two sittings - starting at 6pm and 8pm - and they allocate you a table on the first night. We did not experience any queues, delays or problems (although the waiter lost our left over wine bottle one night, and so we ended up with a new bottle). However, we never worked out what happened to everyone after dinner - most people seem to vanish with very few left in the central bars etc Breakfast again has plenty of choice and eggs and omelettes are cooked as requested. Sparkling wine is available every morning. The hotel has a huge (7?) animation team who run daytime and evening activities and entertainment. Some of the evening shows are provided by good quality 'outside' entertainers but most evenings have a song and dance show provided by the animation team. Although there are a couple of good dancers amongst them, the overall standard is pretty amateur with energy and enthusiasm making up for the lack of professionalism. Having said that, I've seen many much worse animation team shows. Sadly after their shows ended, little attempt was made to play suitable music to encourage people to stay and dance, so the room often cleared very quickly. One final point is that apart from walking round the pretty harbour at Puerto Mogan, there isn't an enormous amount to do locally so make sure you take plenty of good books (incidentally, the hotel has a pretty good swap library just above reception). Overall a very enjoyable week at an excellent hotel. Well recommended.
“Great hol”
5.0
12-02-2009
Sunjo, Sunderland
We stayed in the Cordial Morgan Playa from 12th – 26th January 2009 in a Junior Suite and had a very enjoyable and relaxing 2 weeks. The room was serviced twice a day by friendly staff, the pool was warm and never too full (I enjoyed swimming most days) and sun loungers were always available! The hotel gardens were full with a variety of trees and shrubs, really interesting and constantly maintained by the gardeners. There was plenty of choice from the buffet which one ate at a table allocated on the first night. Most nights we went to the 9.30pm entertainment which was either provided by the animation team or professional acts. The animation team were very friendly and also extremely helpful during the day when involved in their other duties, in fact everyone in the hotel was very helpful, we couldn’t fault anything. Puerto Mogan is a beautiful place with a sandy beach, marina, selection of shops and restaurants especially round the marina. We could enjoy a stroll during the day and evening without pressure to eat in restaurants or buy timeshare. We are hoping to return next January with the family.
Magníico
5.0
09-02-2009
ABUELOS, MADRID
Del 27 de Enero al 3 de febrero hemos disfrutado del hotel, sus instalaciones, el trato afable y próximo del personal. Conocimos el hotel por un reportaje leido en la prensa y la realidad ha sido muy acorde con la información que daba el mismo. Así pues, recomendaremos, y esperamos poder repetir, al Cordial Mogan Playa. Sugerencia: Internet y Biblioteca: su inaccesibilidad para discapacitados y falta de libros en español. Deben corregirlo
“The most relaxing holiday in years”
5.0
10-01-2009
ric481, Scotland
The rooms are lovely and most of the facilities are excellent. The staff are totally focused in ensuring that holidaymakers have a great and stress free holiday. The restuarant queues are the only problem I had. You had to arrive very early or very late. Apart from that we had an excellent holiday and are going back this year.
“best holiday ever!!”
5.0
09-01-2009
clarabelle0, ireland
My fiance and i along with another couple stayed at cordial mogan in October 2007. We were very impressed with hotel. We were welcomed with a bottle of wine and fruit basket in our room. There is 2 pools one with a poolside bar. Every day there was a different activity on at the pools ie water aerobics, volley ball ect which was a great touch to keep you from getting bored. The food was great but can get a bit repetitive after 1 week but you have the option of having lunch instead of dinner.(we went half board) We did this most days as there is lovely resturants within walking distance. The Spa was fantastic and treatments were reasonable. The rooms were clean & spcious and staff were very friendly.I am very surprised this hotel is not a 5* I would highly recommend this hotel to families or couples looking for a bit of luxury.
“Excelentes instalaciones y trato!!!”
5.0
07-01-2009
AireBarcelona, Barcelona
Antes de decidirnos por un hotel estuvimos consultando las críticas y eran buenas pero he de decir que la experiencia a superado las expectativas!!! Pasamos el fin de año allí y nos costo volver a casa......... Excelentes instalaciones, nuevas, con gusto y muy bien conservadas (aunque el hotel es nuevo). Tiene unos jardines preciososque invitan a pasear y a la tranquilidad. Para nada es el típico hotel (bloque de cemento). Muy bien ubicado, a escasos minutos de la playa de Mogán y del Puerto. Precioso y con muchas opciones para comer o tomar algo!. Destacaría el trato del personal del hotel. Gracias por su atención en todo momento!! La animación nocturna fue muy divertida y el equipo de animación se merecen un aplauso!! El buffet muy variado y los camareros atentos y rápidos. Lo único a mejorar son los combinados, si queréis tomar una copa en el hotel ese no es su fuerte. Sin duda repetiríamos, tanto nosotros como nuestra hija (5 años) se lo pasó genial, si volvemos a Gran Canaria seguro que será al Cordial Mogan Playa. Felicidades!!!
“Gem of Gran Canaria”
5.0
02-11-2008
LondonSilverLining, London
Just returned from a week at Hotel Cordial and was extremely impressed both with the hotel and the resort. The hotel itself is truly amazing and photos just don't do it justice. Many of the rooms are built round courtyards featuring water features on a grand scale and the kind of plants you might have in your front room although, in this case, they are forty or fifty feet tall. The hotel is very large and spread over a wide area but they've been careful not to give it a uniform or corporate feel by using different styles, colours, tiles etc. This makes it really interesting to walk around as you always spot something new. This hotel could be a 'theme' hotel in Las Vegas but in this case all the rock and plants are real and not made out of polystyrene or plastic. Food was excellent with a wide choice and friendly staff. You have to walk quite a lot to find all the choices but at least this keeps the calories down! Other facilities in the hotel are also excellent and the whole place is spotlessly clean. Didn't enjoy the entertainment much but some people did. We tended to sit in the foyer and listen to the piano or sax player or go down to the harbour for a drink. There was a DVD/CD player in the room so this was a bonus too. We spent an afternoon in the spa which I would also recommend. Puerto de Mogan itself is very pretty and only a few minutes walk away. Plenty of bars and restaurants but no clubs (at least, I don't think so) so it was very peaceful with a pleasant atmosphere. The hotel and resort seem to attract a variety of nationalities with no one nationality dominating. This made the whole place seem much more welcoming and cosmopolitan and was a definite plus factor. The final positive was the weather - absolutely perfect with sunshine every day but not too hot. Reading about the snow in England while we were away made us feel quite smug - sorry all those who didn't get away!
“H O L I D A Y - will go back again!”
5.0
01-11-2008
ajven24, London
The hotel is really really good, can't fault this place at all, beautiful garden-all hotel areal, nice rooms with balcony (chairs-table), plenty choice of food-yummy (fish, steaks, omelets...) but have to say, didn't like the cakes ;( lots of artificial additives but on the other hand always big choice of fruits ;) Swimming pool area is superb with jacuzzi next to it for free (cold water only) but who really cares about it when outside is 28 C???I don't ;) The location is quiet, but always can take bus/taxi to nearest resorts for fun/beaches/trips... Once you have got there, you won't be disappointed ;) The island is beautiful and the hotel is one of the best (we were told and what we have seen only can agree)
“Top Class Holiday!”
5.0
26-10-2008
BanjoCleveland, Cleveland
This was a fantastic holiday by any standard. I was looking for a relaxing time away, with a high standard of accommodation, a great beach and great food and this place had it all! The website and travel brochures do not do this hotel and the resort justice. You need to see the hotel to truly appreciate the quality of it. It is like no other hotel I have ever stayed in and I cannot even begin to describe it. With its tropical plants, waterfalls and caves.... it is as though it is built outdoors. The restaurant was huge and had indoor and outdoor seating. The selection and quality of food for breakfast and dinner was fantastic. We hit a quiet week and did not have to queue but as we were leaving, the hotel became busy and queuing for food was a bit annoying so we ate out. You didn't have to queue for long though. The staff in the hotel and restaurant are so helpful and friendly. The only disappointment is hotel entertainment. They have amazing facilities to provide top quality entertainment. The animation team who co-ordinate and provide some of the entertainment are not great, but they try to make it fun and I think the kids would enjoy it. We saw 2 good shows in the week we were there; an acrobactic act and flamenco dancers. It depends what you want from a holiday I suppose. The resort is clean and spotless, the restaurants on the beach front and the marina, just 5-10 mins walk away are amazing. We ate out for lunch everyday and once for dinner and we did not have a bad experience. Prices are simliar to restaurants at home, so it can become expensive eating out everyday. There are some lovely little restaurants where traditional music is played every night, one called ORILLA'S bar and restaurant, across the bridge near the beach and about 200yards on the right, is well worth a visit for entertainment. Beach is spotless and sea is calm and ideal for swimming. A relaxing, enjoyable holiday. Will definately be returning soon....
“beautiful hotel-wonderful holiday”
5.0
17-10-2008
brenella, co.cork
myself, husband, brother and sis-in-law stayed for two weeks at the cordial-what a beatiful hotel-the receptionist who booked us in was lovely(martina) the animation team always said hello and were very friendly bar none + the waiting staff, chefs and maitre d' were all extreemly freindly- smiling and very helpful-- we only had one hiccup in the restaurant- it was my brothers 50th birthday in the middle of our stay and my sis-in-law organized a table and a cake for the evening time--when we got to the door he told us -as he was showing us to the table that he had a lovely table made up in the spanish colours- we all stopped in our tracks when we saw a couple sitting at our table-the waiter of that area had not put a reserve sign on -the couple refused to move- no they were not german they were english- we were shown to another table and given our champagne(on the house) and after our meal my brother was presented with a beautiful cake which was made fresh that day in the kitchen-the lady next to us got up and took a photo for us and congratulated my brother-a german lady - shame on the english couple..anyway- rooms are cleaned every day-food very good- pools very clean and pool attendents will fetch you cushions for your sunbeds if they are not already there. the grounds of the cordial are fab-very well maintained and with beautiful aromas-the whole building has character not a plain wall in sight. if you are going home on a late flight there are shower rooms on the first floor above where the blue pool towels are given out.... the people of mogan are so friendly-not one person we could speak bad of- and we spoke to a lot of them.. lots of lovely restaurants down at the port especially antonios-- over the small bridge across the road keep going staight and its on your right-blue and white canopys and table covers- antonio plays the spanish guitar and has a wonderful voice- most nights there is a harpist who he will join(Wonderful)and on thursday nights an argentinian friend will join antonio also on guitar -- A BRILLIANT NIGHT the music starts between 8 and 9 pm - antonios wife cooks the most wonderful food and his daughter will serve you- not a big place but well worth lots of visits.. you can brows around any shop here and no one will hastle you -they are very polite... we went to the zoo bar (opposit antonios) and were over charged by quite alot-make sure to check change befor leaving. the beach is small and safe never over crowded.. I think the rep is only there for you if you are buying one of the trips from her. everything about the cordial--and mogan-- is superb-first class and will definitely go back again. we hired a car for one week and saw lots of different places and lovely people- thank you to my brother for all the driving he did even if he did go on the wrong side of the road and give us all a fright (for 5 seconds) we had such a good holiday not even the extra charge for excess baggage weight on our way home could make me moan...
“Wonderful Hotel, Fanstatic Location”
5.0
16-10-2008
GillianSK, West Sussex
Read many (if not all) of the Trip Advisor reviews before chosing this hotel and they were 99% accurate. A beautiful hotel with the most exquisite gardens and florabunda. The harbour, which is just a 10 minute walk from the hotel entrance (or 5 minutes if you walk through the gardens to the back door) is beautiful. Especially at this time of year, no crowds, except on a Friday when the market comes to town and so do tourist from all over the Island! It's massive and full of traders who have lots of "copy" products and if you like to barter, then you could get a bargain, but be very, very careful - remember you only get what you pay for! The staff at the hotel were wonderful. We had booked a Junior Suite which was located next to the Chapel (no bells thankfully!) and we were greeted by not one, but two glasses of champagne which got the holiday off to a good start. The breakfast in the morning was extremely good, except we thought the cereal variety very poor, cornflakes, plain rice crispies or coco-pops - OK for kids. No Muslei or oat-based healthy cereal. The only grumble we had and so did MANY of the other guests was the two sittings for dinner in the evening the hotel operate! We, like many, booked half-board (wont do that again) and you either had to be at the first sitting by1830 and have to be out (or they ask you to go!) at 2000hrs. The next sitting is at 2030hrs to 2200 hrs. In each case it's a RUSH for the food, which is getting cold as it had been laid out at least 30 minutes before the opening time. The food and the two settings let the hotel down. Why they don't keep the restaurant open from 1830 to 2200 hrs is a mystery?! You are constantly looking at your watch, shoving your food down so you can eat within the time frame. You are also having to rush to get their on time to get a decent table. We will definitely be returning to the Cordial Mogan Playa, but not half board as there are some fantastic restaurants at the Harbour and lots of choice. Also cheaper than eating at the hotel. One little gem we and couple of others from hour hotel stumbled across was the Taverna Verdi which is 5 minutes walk from the hotel. As you walk down to the Harbour on the pedestrian walkway, about 300 yards on the right is a walk way and if you walk along you will see written on the wall of a small building the name of the tavern. From the minute we sat down we got the warmest of welcomes, and we experienced a true Spanish family atmosphere where the proprietor, friend and son play Flaminco guitars and harp. They sing for nigh on 3 hours with only a short break in between and they have the most hilarious parrot hid in the bushes! We went there two evenings in a row and when we left on our last night we felt part of the family. We have travelled to the Caribbean and Far East and have to say this was one of the best short break holidays we have experienced.
“Superb Hotel, Highly Recommended”
5.0
16-10-2008
EmmaLincolnshire, Lincolnshire
we chose this hotel on a late booking, based on recommendations from this site. We were not disappointed at all and enjoyed a relaxing week of hot weather in beautiful surroundings. This hotel has a wow factor which hits you when entering the foyer. It is very clean, the decor is of a very high standard and the staff are multilingual and very helpful. Little touches like champagne on arrival, made us feel very welcome. we had an elderly relative with us who had her own room next door, both our rooms opened into a private lobby area with an outer door into the corridor, so we could lock that and safely leave our doors open if we wanted access to both rooms. The pools were well laid out with private areas for sunbathing, each pool has spa's and a bar area. Beach towels are provided each day ( by a really happy guy ) the rooms are spotless and very spacious. We stayed half board, the food was good and varied, although like other comments the time allocation system can be restricting and make you feel like your part of a process. Evening entertainment was a little uninspiring, but sitting in the huge sofa's in reception listening to the pianist or sax player was really pleasant . The childrens entertainers did a great job early evening with the youngsters and spoke in all languages. Mogan is a quiet area with good restaurants and bars. they are not " tacky " like some places in Puerto Rico. The beach is a 10 minute walk from the hotel, it is sandy and safe for children. Their are some good quality shops and the usual souvenir outlets and a huge market appears on Fridays which is well worth a visit. we usually stay in Marriott Hotels when taking short breaks as the quality is very high, this hotel is better and we would definitely return again.
“The Best in Gran Canaria”
5.0
13-10-2008
Holls30, Davies on holliday
Dave & Jean Keith & Christine Just retuned from 1 Week in the Cordial Mogan Playa Gran Canaria 4*plus. It was one of the best hollidays/Hotel for a long time,Very clean .Food Exellent and plentifull Staff Very sociable and polite. Rooms were very nice cleaned everyday.Fresh towels everyday. Entertainment could be improved but generaly ok. Only fault (my grumble) checking in was a bit slow . We arrived in the early hours about 5am.only 2 checking in staff 1 bellboy could not face welcome Champagne at that time of day. Nice bottle of red wine and bowl of fruit in room. Extra Charges 1 Euro for Fridge per day if you don,t have minibar. 2.50 per day for safe. As said BRILLIANT HOLLIDAY WAS HAD BY ALL. WILL DEFINATLY GO BACK
“maravilloso hotel”
5.0
07-10-2008
gutierrez, Valencia
Estupendo hotel, con un gran jardin subtropical, con una ubicacion estupenda en el puerto de Mogan, comida, excelente, espectaculos de la noche buenos, personal agradable, una pega, al estar rodeado de plantas y arbolado, te puedes encontar algun insecto, en las habitaciones de planta baja,
"Vacaciones Relajantes"
5.0
05-10-2008
NERON64, ESPAÑOL
Hemos disfrutado una semana desde el 27/08 al 03/09 en el Hotel Corcial Mogan Playa, nuestra experiencia ha sido estupenda, buscabamos relax, tranquilidad, sin mucho jaleo pero con distracción. Del hotel podemos decir todo ha sido estupendo, el personal muy agradable, mucha limpieza, la comida muy bien. La única queja que tengo de este hotel fue a la llegada, si llegas después de las 21,30 h. no se sirven cena, cuando tu ya lo tienes pagado, culpable? no lo se, el hotel dice que la agencia no nos ha informado correctamente y la agencia dice que son ellos. Por lo demás, como he comentado fabuloso.
“Great Hotel! Highly Recommend!”
5.0
29-09-2008
Jonisio, Aberdeen
My girlfriend and I stayed at this hotel in the early part of September. We were really impressed with every aspect of the hotel, especially the champagne on arrival! The staff were very friendly and welcoming and also had a fine grasp of most languages. The room was very clean and big enough for two people. It was cleaned daily. The pool area was very laid-back, had very little noise, which was great for a relaxing time by the pool. It was also really easy to grab a lounger. Another impressive aspect were the grounds which were very green and picturesque. One of our favourite features of the hotel was the spa. It was pleasant and very quiet, we often found ourselves to be the only ones there! The food was of a high quality, with a large variety of foods. Mogan itself is a really quiet town, ideal for couples wanting a relaxing break, maybe not for a wild holiday. The only downside was the nightly entertainment in the hotel which often consisted of cheesy acts. Overall our stay was excellent and we'd like to thank all the staff for making our time there very enjoyable, especially the guy who works at the small shop. Legend.
“Truly a good stay !”
5.0
21-09-2008
TravelExcellence, Stockholm
We stayed here in early July, no crowds and very peaceful stay. Amazing Junior Suite, large second floor terrace surrounded by palm trees. Great landscaping and pool areas. We only had breakfast at the hotel and it was very good. Puerto Mogan is very nice and peaceful. We had dinner in the harbor area every day, even found a good chinese restaurant. Great with boats to Puerto Rico if you want to take a short trip on the ocean. We're trying the sister complex, apartments Cordial Mogan Valle this winter, but plan to go back to Mogan Playa next summer again. Truly a good stay !
“Eine schöne Anlage.”
5.0
18-09-2008
Un viajero de Expedia,
Diese Anlage ist sehr schön und sauber. Das Personal ist freundlich und hilfsbereit. Die Umgebung lässt keine Wünsche offen. Eine Empfelung: Der Palamitos Park mit hunderte verschiedenen Vögeln in mitten der Berge von Gran Canaria.
“A beautiful place”
5.0
14-09-2008
GreboGuru, Hants, UK
One week trip, just outside of school holidays and a welcome relief from the dismal British weather. The Hotel is fabulous, very smart, clean and well organised. We upgraded to a Junior Suite, that was more like a small apartment. The layout is very good with plenty of room at both of the pool sides for those sun worshipers. The food is plentiful and varied though being a buffet style the later evening meals can sometimes be a feeding frenzy but the staff quickly replenish the dishes as required. Puerto Mogan and the Cordial Playa are NOT locations if you are looking for a clubbing/nightlife scene. It is somewhere to relax in very pleasant surroundings. There are any number of excellent bars just a few minutes walk away in the port area. We highly rate the restaurant Orillas Del Mar. The evening entertainment in the hotel (cabaret style stuff) wasn't really to our tastes but seemed popular amongst many others. The hotel really pulls out all the stops to help in any way and we found all the staff to be very pleasant, attentive and polite. Ready to visit again next year now!
“Best hotel ever.”
5.0
08-09-2008
FrequentTraveller023, USA
Most of the reviewers have given this hotel resort a very high rating. My wife and I join in and say that this is an excellent hotel with the latest and greatest of amenities. The staff was very friendly and helpful. We have traveled quite a bit and stayed at our share of Ritz Cartons type hotels and this was a match. The drive over is a challenge if you are bothered by height. The road winds along a cliff hundreds of feet up. After a few rides we were used to it. The food was good but not five star. Given that it was a large buffet for hundreds of people it was well done. The hotel is proximate to the town just a few hundred yards away and the town is beautiful with many open air sidewalk cafes and restaurants to pick from. One reviewer gave this place a bad review but in reading the review you get the impression he was reviewing another hotel by mistake. For example he mentions that the hotel is still under construction. It was finished 4 years ago We highly recommend this hotel to anyone, family, children, couples, young or old. The hotel is stunning to look at built right under some imposing cliffs. This is where you want to be.
“A sub-tropical pearl”
5.0
02-09-2008
Tropictraveller_8, Norway
My wife and I visited Hotel Cordial Mogan Playa for 2 weeks in July-August 2008. We have been several times to Grand Canaria, and this is the best stay ever. The hotel is just fantastic. Luxury colonial style, large heated pools and a beautiful sub-tropical garden with flowers from all over the world, made a perfect holiday. We will strongly recommend the restaurants at Codial Mogan Playa who offered excellent canarian and international cuisines. The hotel is situated a few minutes walk to the beaches of Puerto de Mogan, with activities for active tourism. We will soon be back.
“Well,what can i say? Best holiday EVERRR!”
5.0
31-08-2008
stevodonx, bedfordshire
Well,what can i say? Best holiday EVERRRR! The hotel was just fab-definitely worth the four star plus title. The food was delicious-caviar and champagne for breakfast.anyone?! Dinner was even better-pasta,salad,soup,meat,fish:anything you could wish for! The hotel entertainment was a bit of a let-down to tell you the truth but the little kids seemed to enjoy it! The animation team were fab though-energetic,outgoing,enthusiastic and just made you smile really! My family and I took a bus down to Maspalomas where my mum rode a camel-definitely worth the experience! We also took a boat trip to Arguinigin-boat was fun but the town wasn't anything special-made us realise how lovely Mogan is. HiperDino (the supermarket) is wicked-only 30 seconds from the hotel and super cheap! I highly recommend taking a stroll down to the harbour in Mogan to "Cafe Mogan" a chic and sophisticated restaraunt. Have an AfterEight milkshake-they are divine! Hotel library was great,pool fantastic (empty until 11am), weather and town lovely-ooo what a fab holiday I had! Just to finish off... Friday market in Mogan is fantastic for all you fake designer lovers! So,yeah Cordial Mogan Playa is the best hotel on the island suitable for all!
perfect
5.0
14-08-2008
puntolady, Surrey
This was my first time away with my boyfriend and what a great hotel to come to. Playa de Mogan is an untouch placed which is so nice to see. The staff at the hotel are so friendly and went the extra mile for us. It was the perfect place for my boyfriend to purpose to me which i said YES to!! I will never forget this holiday and the cordial was just amazing, great food (we both nearly put on a stone in 2 weeks), friendly staff, great pool and so near to the beach and shops.
“Splendid.”
5.0
13-08-2008
Layts36, Watford
Being 16 years old, and quite shy with new people, I thoroughly enjoyed my time at Cordial Mogan Playa. I'm not into going out every night...and this holiday was just right. It was so relaxing. The hotels surroundings are very quiet and wasn't right near the port...so wasn't too many people around outside. There were 2 swimming pools, one nearest reception which was the one we went in...it was the louder pool. But not too crowded. The other pool seemed deserted alot of the time. The reception was decorated really nicely with cosy looking chairs and tables and a huge coloured glass ceiling. There were nice waterfalls as you entered and the reception staff greeted you very friendly with a glass of orange juice or champagne. The most impressive thing I found myself about this hotel, was the 'animation team' who carried out activites throughout the day and was involved in evening entertainment. They were so happy and enthusiastic every minute of speaking to them. Very friendly and me and my 13 year old brother got to know them quite well! The breakfast selection was huge. Including different breads, danish pastries, bready cakes, full english, fruits, yoghurts, ham, cheese, pancakes and omlettes made freshly by the chef. As we were on half board, we went to the Dino supermarket across the road (virtually 30 seconds to walk there) and they had freshly cooked baguettes...so we bought ham and cheese and had them in the baguettes for not a bad price. The dinner was quite a different selection...although everyone who could be picky with food would be more than satisfied with the selection...you could have soups, salads, grilled chicken pork or beef, pizza, chips, breads, and also a wide range of proper meals...from lasagne to snails. There was also quite a lot of vegetarian things to eat. The rooms were very nice...probably the nicest I've stayed in. The beds were very comfortable and the bathrooms were spacious and clean. The downfalls of the rooms were that the maid did come quite late in the afternoon sometimes and could have come a bit earlier. And also, the TV only had 3 english speaking channels out of 30?...Which were Eurosport, BBC world news, and the American news channel. I often got woken up early in the morning and in the evenings sometimes from furniture being moved/scraped across the floor above us. That got very noisy and irritating. The hotel grounds were very impressive with a huge surface area...the hotel grounds are so big that we did get lost first night and it took us a few days to know where everything was. There was a lot to do...with pool tables, free table tennis, air hockey, a gym, water polo, tennis court, a spa, a huge chess board, 3 internet computers (10 mins for 1 euro)...and a small library with books and magazines. There is even a bowling alley open in the evenings. The evening entertainment was sometimes quite funny because it was so bad. We found the 'Hippies party' quite funny to watch. And the juggling night wasn't too good. The bingo night was good fun for everyone. And the night with the continental dancers with big costumes was actually quite impressive. Finally, I can say that I did enjoy this RELAXING holiday. It mainly had Germans staying, with a few English and a few Spanish. Its best feature was the hotel grounds and the animation staff (entertainment). I recommend it to literally everyone. Apart from young adults who are looking to come in at 5 in the morning completely smashed out of their faces from being at a club all night. Would go back definately.
“Loved the Cordial Morgan Player”
5.0
12-08-2008
supersandgate, supersandgate
I went to this hotel with my wife and two daughters (13&16) and we all loved it, I am surprised to read previous criticism. The reception area is huge and very impressive and we were greeted with champagne and orange juice. The reception was polite and helpful. The rooms were spacious with air conditioning, though this was rather noisy. The bathroom was large with a power shower over bath; both were kept very clean by the maids. The windows had a blackout curtain which was useful if like my children you like a lie-in. There was a good size balcony. The hotel has huge plants and water features all over it, you have to see it to really appreciate it. Some of the palm trees are full size, and there were bananas and limes growing in some parts. The grounds are very extensive and the lower exit is almost in Puerto Mogan.The beach is only a short walk away though not quite as near as the travel broacher implied. There are two heated pools plus kids’ pool; these were heated and very warm. We were each given a towel for use by the pool which you could change as often as you liked. We never had any problem getting a sun bed even when we had been out and came back in the afternoon. There were thick blue cushions to go on the sun beds and the pool attendant would get them for you, or you could get them yourself. We found the pool area was kept very clean and tidy All the staff were very polite, friendly and very helpful, we could not fault them. We were on half board and the food was fantastic, massive choice and as much as you liked, even my children whose favourite food is Subway or McDonalds found something they liked. The restaurant is buffet style which suited us. Mogan is a small, very pretty harbour but do not expect much night life,it is a resort for a quiet relaxing holiday. The beach is sandy and safe for bathing with plenty of sun beds which you pay for. We never went to the beach because we prefer a warm pool, the sea is the Atlantic. We thought Mogan was the best resort along this coast, but that depends on what you want from a resort. The evening entertainment was a bit naff, and I could not really recommend it, but as we never went there for the night life it did not bother us. My girls spent a lot of time in the computer room on the internet at 1 Euro for 10min, and they made several friends so they were ok. Overall we all thought this hotel was superb and hard to fault, we all said we would go back. The gardens and layout are magnificent, the staff great. WE LOVED THIS PLACE
“Cannot be faulted”
5.0
11-08-2008
funkmaster93, southwest,england
Have just returned from our second visit to this excellent hotel, the first in July 2006, and would recommend it to anyone who wants a relaxing holiday in beautiful surroundings(grounds are stunning) and excellent food both in quality and selection. All the staff were very friendly and helpful and everything around the hotel was kept clean and tidy. Although other reviewers have said this hotel may not be suitable for teenage children because it could be too quiet I have to say that the activities organised by the fantastic animation team certainly kept my active teenage son fully involved all day( table tennis,football, water polo, darts, bowling.....!) The rooms are a good size, and all have a balcony or patio with furniture. No problem with not enough sunbeds round the pools - lots of them and easy to find one even when the hotel is busy. There is entertainment every night and it is great to sit after dinner with a drink and watch, although a walk into the village is a nice alternative. A nice touch is the 'library' of books upstairs from reception which has grown over the 2 years and now has a great selection to choose and borrow from. Overall we have come back refreshed and wishing we could have stayed longer!
“Fantastic hotel, excellent stay.”
5.0
08-08-2008
jstryhn, Denmark
We have just returned from a 14 nights stay at The Cordial Mogan Playa. I can tell you one thing: This is a fantastic hotel, set in a perfect location. We have been to Gran Canary before, but NOTHING beats The Cordial and the beautiful surroundings. We just loved the hotel and its friendly staff - allways with a smile and ready to help I just can't tell anything bad about this hotel. We had booked a junior-suite and just loved it. The suite was cleaned every day to perfection. It was spotlessly clean and we could walk barefooted around without getting dirt under our feets. That's cleaning when it's best. The beds were very comfy and we were very pleased with the living room with a sofa, two armchairs, tv, telephone and a writing desk. The aircon was perfect and not noisy as we've noticed at many other hotels. The food was amazing too. Even we are fussy eaters there were plenty to choose from. The whole staff in the restaurant did their absolutely best to serve us - no complains at all. Allways with a smile and a hola. We choosed the first sitting at 18.30 and there were plenty of free tables and no lines getting the food. Our breakfast was served in the blue building - a perfect place. You can choose sitting inside or outside. We arrived at 8 and we were the first at this time. The pool area was spotlessly clean too. We only noticed friendly poolmen. We went to the pool every day between 9 - 9.30 and there were allways plenty of free sunchairs. When we left at about 12.30 there were still free sunchairs. The hotelground is amazing too - with lots of tropical plants - almost like walking in a tropical forest (we have tried this on Hawaii). The reception area is a fantastic place - just look at the pictures I've added. The check-in was very fast, professionel and with a smile. Our lugage was brought to our room. Mogan is a very beautiful little village, well kept and clean with a little beach and a habour. We loved walking around there almost every day, looking at the flowers, the houses and the shops. At NO time the shopowners tried to "force" us to buy or yelled at us as they do in Puerto Rico and Playa Del Ingles. I coluld keep on writing good things about this amazing hotel, but I can advise you: If you are going to Gran Canary for a relaxing, quite vacation then go Mogan and stay at The Cordial - you won't be dissapointed!! We have allready booked for Christmas and New Year - and believe me - we wouldn't have done this if we thought we could have found a better place.
“Great Hotel, Fantastic grounds”
5.0
08-08-2008
skynyrd72, Watford, United Kingdom
I would definitely go back to the Cordial Mogan ,Hotel grounds were beautiful (and huge) , the staff polite and mostly helpful , the rooms were good and we found the whole place clean and tidy. There were always sunbeds available near the pool ,there was no need for early morning reserving of beds although it still happened a bit. The hotel was quite popular with Germans. The buffet for breakfast and dinner was fine, we always found something we wanted to eat .The food is definitely "continental" - lots of cold meat and cheese (and the odd weird dish, like snails one evening) but theres a lot of other things to choose from . We went with 2 teenagers so we were glad there was an internet room with 3 computers (1 euro for 10 mins access) , also 3 pool tables (one near the swimming pool and 2 near the gym). The gym is hidden away at the bottom of the blue building near swimming pool #2, where theres also a table tennis table. The activities were well run -they have a good enthusiastic young team and our 2 enjoyed joining in (which they dont always do) .Didnt think the evening entertainment was as bad as the other reviews here , but then our expectations were pretty low to start with. Mogan itself is nice and quiet - down at the harbour there are bars restaurants and a few shops . I thought it made a nice change to be able to walk around without getting hassled by every cafe we walked past (unlike in Puerto Rico ) and there are no annoying reps selling time share here. We liked playing mini golf last year and there are loads in Puerto Rico but unfortunately none in Mogan. We only ate out once at "Zoo" (for the main course) but wasnt impressed. Had desert at the big Irish bar by the harbour- great array of cheesecakes etc!
“Im-prezionante!!!!!!!!”
5.0
05-08-2008
Trutxo, Bilbao
Acabamos de pasar 10 días en una Junior Suite y os puedo asegurar que han sido unos días inolvidables. El hotel perfecto, decoración, entorno,trato, un bufet de calidad, instalaciones,etc,etc, todo perfecto. El pueblo tranquilo y muy bonito, una playa pequeña pero nada saturada y un puerto perfecto para tranquilos paseos. De verdad que recomiendo pasar unos dias en este hotel, puede ser màs caro que otros de la zona pero si podeis merece la pena, os aseguro que nosotros no será la ultima vez que lo visitemos. Mi mail por si alguien tiene dudas. [---] mencionar asunto Mogán en el corrreo.
“Fantastic hotel”
5.0
05-08-2008
ASTI8, London
Have just returned from a stay at the Cordial Mogan Playa with my 2 children. What can I say this Hotel is phenomenal, I have stayed in a lot of top class hotels and this is without doubt the best I have ever stayed in. As previous travellers have written the Reception area is magnificent, simply stunning, and the welcome on arrival was very warm and friendly. Please do not be put of by previous reviews, there will always be people that complain . The food is simply outstanding with tastes to suit everyone, even the fussiest of eaters. Always fresh dishes cooked whilst you wait. A wide variety. Champagne caviar and salmon for breakfast. The hotel provides beach towels, which can be changed as often as you like. There is a kids club free of charge every day for 2 hour periods. The staff are positively charming, nothing is too much trouble. The beach is a 5 minute walk, with a picturesque harbour. Drinks are a bit pricey, but again this is an upmarket hotel, where you would expect this. The hotel has no problem with you stocking the fridge in your room with your own drinks. Believe me you will not be disappointed, there is a large clientele of Germans & Spanish, which in my opinion proves this is a 1st class hotel. Will return again next year absolutely fantastic!!
“lo mejor del mundo”
5.0
28-07-2008
vasileovidiu, canarias
Estamos alojados en el hotel cordial mogan playa desde el dia 21.07.08 hasta el 28.07.08,un sitio que es el como el paraiso,un muy buen servicio y atencion al cliente personalizada,buen ambiente y con alta calidad.Le recomiendo al todo el mundo con toda mi sinceridad este establecimiento por los fantasticos y maravillosos momentos que nos llevamos de aqui.
“quality hotel all round”
5.0
20-07-2008
linfield2004, belfast
This hotel surpassed our expectations, we surmised from the vast majority of reviews posted that we had chosen a good hotel but the reviews dont do justice to the hotel experience. From fornt of house to the animation crew they were polite, efficient & courtious at all times, the hotel reception will blow your mind - simply stunning, the hotel grounds are the most fantastic arrangement of palms & tropical botanicals ive ever seen its oppulent. The rooms are a good size for 2 adults with luxury bathrooms & terrace or small garden - yes "garden". The facilities were fantastic, we made use of the tenis court, squash court, & 4 lane full size ten pin bowling alley, my wife & daughter indulged in the beauty spa treatments & rated the experience as good as any spa they tried in Florida at half the cost. The food was exceptional, anyone no matter how fussy an eater was catered for, from smoked salmon with champagne for breakfast to steak & fish cooked to order by the chefs at the grill in front of you, superb food. The hotel has an a la carte restaurant "guayres" which we booked on our last night, I strongly reccomend a visit, we enjoyed a fantastic meal here with superb service. The resort is very small but expanding, it is also very beautiful & only a 5 minute walk away, but such was the pampering & amenities afforded by the hotel we chose to enjoy the hotels amenities more often than not. This was a great family holiday, we will definately be back & thoroughjly reccomend this hotel to anyone visiting Puerto Mogan. Robert M Belfast
“Great hotel”
5.0
15-07-2008
SHEGEO, Northumberland
Fantastic hotel excellent food lovely rooms and superb gardens.Evening entertainment not bad but could be better some nights.Staff very helpful even though .at check in could have done with getting more info on hotel.I discovered they have a library while waiting for the bus to take me to the airport!!!!swimmimg pools very good and also cater for small children.Do not need to take pool towels,soap or shower gel as all provided,Dont know if we were lucky or not but we did not have to pay for the fridge key.Could have stayed in the hotel for the whole two weeks and not gone out it was that good.Some of the retaurants in Puerto Mogan were closed from end of June to end of August as it is their quiet period so travellers need to be aware that the winter is the busy time.The problem with the nearby apartments appears to have been resolved so although busy in the hotel we never has problems getting sunbeds at any time of the day.All nationalities staying here including a lot of locals who appear to come in for long weekends.Yes I had a great time and am definitely considering booking again for next year,it was the most relaxing holiday I have ever had and one of the best hotels I have ever stayed in.
“Would stay here again”
5.0
15-07-2008
Hertfordshire40, Hertfordshire
Hotel was lovely, not too full at this time of year. Local area did not have a lot to do but we were after a relaxing holiday and this is what we got, market in the harbour on a Friday is worth a visit. Plenty of room around the pools, hotel provided free beach towels. Excellent choice of food at meal times. Would stay here again
“It's fab if you want quiet and relaxing!”
5.0
14-07-2008
pandi100, Midlands, UK
This really is a lovely hotel. Visually it is stunning but also very clean. At various times I saw people polishing the pillars and even using back-to-black on the railings - way above the usual cleaning standards. It is laid out more like a complex than a standard "block" hotel so I found it took me about 24hrs to get my bearings but they give you a little map to help and a porter takes your luggage on arrival so you can follow him. We spotted a few people who tried to do it themselves to avoid giving him a tip and we saw them wandering about later when we were already in the bar!!! The food is very good. Yes, it is a bit of a scramble at peak times but most issues were caused by pig ignorant guests rather than the hotel itself! The fresh griddles where they do the omlettes in the morning and the fresh meat and fish at night do get a bit of a queue. The sheer selection of food is impressive though and I think even the fussiest eater would find something to enjoy! The bar does seem a bit pricey at 6 euro for a spirit but you have to take into account the measures! They are done by eye and I reckon are at least 4 times bigger than the UK. So in that respect, they don't work out too badly. As others have said, the Dino supermarket is just opposite and forget any ideas of a run-down, manky Med supermarket - this place thinks it's Tesco! The resort itself is beautiful but is very quiet. If you want live music and clubs, then forget what the hotel is like as you won't like the resort. What you'll find is an abundance of little bars and restaurants, some overlooking the sea or harbour, serving fab, fresh food! Check out Zoo Bar where they have a huge python! Girls, there is also a fabulous shoe shop in Mogan!! So, all in all, if you want a laid back, quiet holiday in beautiful surroundings then both the hotel and the resort are for you!
Gorgeous
5.0
08-07-2008
truthlikeme, UK
All I can say is I have been on many holidays to hotels 4*/5* and this place was expectional!! The pool(S) were massive, the hotel very clean , bright and airy, rooms large and air con worked a treat!! Its only a short stroll to the beach, shops and restaurants! This is the best hotel in mogan so book it up, everybody says that inc locals, reps, etc! Also amazing big bird cage with delightful canaries are on the complex! Sweet little things!! Cannot fault it! We got a fab deal and loved every minute of it!
Amazing
5.0
30-06-2008
Just_me76, London
Absolutely amazing... The hotel is amazing, as someone said, the reception hall is breath taking... The food is great and can satisfy even the most fussier eater, plenty for everybody... and the waiters nice and friendly... The room was spotless, cleaned daily, nice balcony, the only problem will be if you want to watch the tv... except Euronews, CNN and a couple of other news channels, there's no channel in english. The gardens are amazing... take a couple of hours to wander around them, it's well worthed. If you want a quiet and cool place for a lovely coffee, then just cross the road from the recetion to the Shopping Centre, go towards the supermarket Dine and just before it are some stairs going down, there is the EL ENCUENTRO Bar... Manolo and his family will more then welcome you... every evening from 9pm is karaoke night, and if you want to have a good laugh, ask Manolo to do the monkey song :o) You can also have a lovely Pepito and the spirits are not served by measure, but by eye and usual are pretty generous quantities. If you want to go for a nice meal, we recommend the restaurant "COFRADIA PESCADORES"... it's in the harbor on the way to the light house... you can't miss it, during the day is packed with locals and quiet in the evening... top quality food and without any exagaration, we had the best fish dish in ages... Next year we will return...
“A Great Hotel”
5.0
28-06-2008
grander, Daventry, United Kingdom
My Wife & I* stayed at the Cordial Mofan Playa for two weeks from 26th May - 9th June.2008 We had a really great holiday and were extremely impressed by the hotel and its facilities, the gardens were truly amazing, the staff were professional, smart, helpful and so friendly, always with a smile, the food was very good I could not believe the reception area it was incredible almost like a large arboretum, fantastic. The Junior Suite (1926) was really nice, good sitting room with sofa bed, two armchairs, TV with DVD, fully furnished balcony with two sun beds, table & two chairs, large bedroom with twin beds, dressing table & mirror, large bathroom with bath, walk in shower toilet & sink plus a large sliding wardrobe in the hall between living room & bedroom. My wife was very pleased and impressed with the really lovely flowers that the hotel arranged at my request to be in our room upon arrival and we appreciated the complimentary bowl of fruit, two bottles of water and the great bottle of wine, waiting for us when we arrived. The swimming pools were very good as were the really comfortable and relaxing sun beds, there were plenty of them with sun shades and even when the hotel was full over the Gran Caneria Holiday Weekend it was still easy to get a sun bed there was plenty of room in the super clean pool and the Jacuzzi was brilliant. We both enjoyed a massage and had a great day out on a coach tour into the mountains organised for us by the hotel shop manager who was exceptionally helpful. I cannot praise the Cordial Hotel Group enough it is the best hotel I have ever stayed at in any of the Canary Islands, including many five star hotels and I was surprised that it is was only rated as a 4 star hotel. In my opinion its standard is as good as many five star hotels and should at least be quoted by travel agents as a four star +. Hotel Tips & Facts; Suitable for Couples, Families, with young children and the more mature. Main Hotel is in four three storey blocks set around the swimming pool with mountain views, all rooms have balconies. There are fifty Junior Suites and five senior suites all located behind the second pool, the Junior Suites are two storey, eight rooms in a block set around an open inner courtyard, very quiet & private with furnished balcony or terrace. (These all use the separate restaurant for breakfast each day from 0800 - 1030, using the main restaurant at night, two sittings 1830-2000 & 2000 to 2130. There is also a really nice Ala Carte Restaurant where should you wish to eat an allowance is made from any half/full board stay. You can also swop dinner for lunch and change your sitting for dinner. Just let reception know. Through the rear gate behind the junior suites, turn right, 100yds and you will find an excellent Spar shop for all your needs, there is also a larger Supermarket 100 yds away from the main reception area Puerto Mogan is an unspoilt pretty village mainly of two storey apartments (some for rental) set around a really nice harbour and marina with lots of small bars and restaurants to suit most tastes, but if you want nightlife, disco's and rowdy bars this is not for you. There is also a nice beach area which fronts more shops and restaurants complete with sun beds for hire. There are boat trips from the harbour with ferries’ to the other small tourist areas of Puerto Rico, with some boats for Dolphin watching and even a Yellow Submarine for those that want to look under the ocean. For the real fisherman there are plenty of Sport Fishing Boats available for charter. Do take a trip by coach up into the mountains, the scenery is spectacular, see the manager of the hotel shop, he is very helpful and will organise everything for you.. My wife and take with us the memory of a great stay, lovely gardens, friendly people and a spotlessly clean hotel, our chambermaids worked very hard and our room and towels were always clean and fresh, all round we had a great holiday stay at the Cordial Mogan Playa, and we will go back again.
“¡Sorprendente!”
5.0
28-06-2008
B19RRO, Swansea, Wales
Un hotel precioso. Lo recomiendo sin duda alguna a las parejas que quieran un poco de R&R.
“peaceful and quiet”
5.0
26-06-2008
MalcolmandJudith, North Lancs
This was our second visit to this Hotel, we were made most welcome by all the Staff, we were taken to our room and it was lovely. We had read on the Trip Advisor reports about the people who had booked the Self Catering apartments next door and the complex was not completed therefore these people were put in the Cordial Mogan Playa. This was very evident these people were going to dinner in T shirts and shorts and the Restaurant Manager did not stop this, we found this to be unacceptable, we had booked a four star plus hotel and did not expect these people to be sharing a quality hotel with us dressed in shorts for dinner. The Hotel is excellent and is surrounded by beautiful gardens, the food is good but on a few occasions the food could have been hotter. Chamber Maids seemed not to have a routine, and your room could be cleaned anytime up to 4.30pm. The resort of Puerto Mogan is still very quaint and was very quiet until a Friday when it was Market day there are a lot of stalls all around the port and it adds to the atmosphere, the rest of the time it was very quiet. Hotel entertainment was nothing to write home about; it was not as good as when we previously went. The service in the bar was very slow they seemed to be short of staff. We had to laugh and be ashamed to be British one man a BRIT would walk around the pool area where everyone was sun bathing looking in the dustbins for the English newspapers to read was too mean to buy his own, then we would see him at breakfast with a large bag taking fruit and rolls, we assume for his lunch, this sort of behaviour should be stopped by management. Would we go back to this Hotel? Yes we would it is a very relaxing place, and very clean, the pool was so warm it was like bath water. It is a classy hotel and we can recommend it. Peaceful and quiet especially now that the Apartments next door are open, hopefully the Hotel will only have their own guests in the future
“Excellent hotel and resort”
5.0
25-06-2008
kaytay, Blackpool
We have just returned from the Cordial Mogan Playa. I think most people have already covered how impressive this hotel is, so here is some additional useful info: 1. There is no need to take beach towels as the hotel provide one per person which can be changed as often as you wish. 2. If you get the option of having a taxi transfer this would be well worth it - it took us around 2 hours to get there by coach after many drop offs in Puerto Rico. 3. As another reviewer has said, wait until you have been to your room before paying for the fridge - ours was already unlocked and the hotel don't appear to be bothered by you buying food/drinks from the supermarket opposite to put in the fridge. 4. The hotel got busier throughout the week that we were there and on the last day we struggled to get a lounger by either of the pools at 11. It is mainly down to the usual problem of people putting towels on loungers early in the morning and not using them until later in the day! 5. People sitting at tables in the bar areas seem to take priority over people stood at the bar when it comes to being served (frustrating when all you are waiting to do is pay for an ice-cream you have helped yourself to from the freezer). 6. On arrival we were given the option of which dinner sitting we wanted (6.30 to 7.30 or 8.30 to 9.30) however, we were told that if we wanted to change this one evening we could do as long as we let reception know. And finally I can confirm that the Mogan Valle apartments are now open. Overall this is an excellent hotel with just a few minor points that i believe are letting it down from becoming 5 star.
“Fantastic!”
5.0
25-06-2008
1onlyme, Ilkeston
Stayed here May Bank Holiday week 2008. Absolutely fantastic hotel, room, facilities, staff, food and resort. If we had to pick something that was wrong it would only be that the chicken and tuna were not cooked when we had it. Other than that it was FAB!
“Fantastic Holiday”
5.0
12-06-2008
pussycat71, St Helens
Recently returned from our holiday and stayed at this fantastic hotel. Were supposed to be paying in the Cordial Apartments but weren't ready. Boy were we glad we got transferred to the Hotel. On arrival met with either glass of champers or orange. The reception foyer takes your breath away. Then arrived at our room which was spotlessly clean and well presented. Meals in the restaurant were good, both morning and evening. The A la Carte restaurant was a tadge disappointing. Service was that laid back it took a while for food to come. Then the waiters cocked up our order and had to recook it. Apart from that though the food was fantastic. Didn't really go out sightseeing that much as our holiday was a 'relax by the pool' affair. Went to Puerto Rico on our last day (glad we didn't stay there). Mogan is really pretty and would love to go back some time in the future to have a sightseeing holiday though. Would definitely recommend the hotel to family and friends. Great Holiday.
“"Simply the Best - Better than all the Rest!!"”
5.0
09-06-2008
trip2travel, somerset
Just returned yesterday from a week staying at this hotel - WOW! Everything was excellent and most has been said before me. We didn't venture too far from the hotel just a boat trip into Puerto Rico and the Friday Market in the town the rest of the time just spent relaxing around the pool. We saw three evening shows the Black Brothers, a dance troup - can't remember the name and the Soul Sisters (hence the title of this review) and as hotel entertainment goes they were pretty good. Hope to visit again some time in the future.
“Fabuleux !”
5.0
02-06-2008
mahcea, France, Haute-Savoie
Séjour d'une semaine en demi-pension dans cet établissement splendide et calme. L'acceuil est très cordial !! Le cadre est somptueux , à côté du port de pêche et de la plage , dans une vallée, toutes les boutiques nécessairesde 5 à 10 minutes de l'hôtel, à pied, petite bourgade charmante pas trop envahie par les constructions style riviera, nous avons beaucoup apprécié, ce côté calme.(Si vous souhaiter un séjour pour faire la fiesta version espagnole choissisez des établissements de puerto rico à playa del Ingles, vous serez pas déçu ) Un vaste jardin arboré et fleuri parsème l'hotel, l'achitecture est très étonnante et belle, patio intérieur, dome de verre ... on se croirait dans un film d'animation ! Le personnel est acceuillant , souriant , disponible et renseigne bien si on a besoin de conseils pour visiter ou autre. La propreté, autant au niveau des chambres que des espaces communs, est impeccable. Les chambres sont spacieuses et bénéficie toutes d'un balcon ou d'une terrasse très agréable, notamment le soir. L'hôtel dispose aussi d'un bowling , d'une salle de sqash , d'un spa avec service de massage (prix en sus, 10 euros 2 heures acces au spa ) terrain de tennis ,salle de musculation ( restreinte), ping-pong, billards, aire de jeux pour enfants ,salle de jeux vidéos et salle wii-fi ces services sont agréables est très dispo car peu de clients en profite nous avons bien profiter de celles-ci pour notre part. Deux grandes piscines , une grande pateaugeoire et trois jacuzzi sont disponibles. Restaurant "Tamarona" (demi-pension) superbe au niveau du cadre sur la terasse ombragée , salle intérieure un peu bruyante quand à elle , buffet du petit déjeuner plus que copieux et diner très varié présenté aussi sous forme de buffets , cuisson à la plancha des viandes et poisssons , produits frais très appréciables , variétés des plats proposés très diverses, parfait. Mogan est un bon point de départ , si vous souhaitez passer des vacances sportives , point de départ ou à proximité , de nombreux sentiers de randonnées , pratiquants la course de montagne , c'était un régal . Pour le cyclotourisme , île magnifique avec un revêtement très bon mais attention terrain très accidenté et dénivelé important mais itinéraire sauvage et merveilleux ! En résumé séjour excellent , beau et chaud avec des vents alizées rafraichissants, l'établissement est magnifique, très bien conçu et décoré, la situation géographique charmante bref nous vous recommandons cet hôtel et cette localité pour un séjour calme loin de la riviera. Si vous souhaiter vous déplacer ( vous auriez tort dans vous en priver c'est si beau!!) , je vous conseille de louer une voiture , c'est l'option que l'on avait adoptée et que l'on a appréciée. A savoir Puerto de Mogan est bien desservi par les bus locaux , régulièrement pour les plages voisines mais moins couramment vers l'intérieur des terres. Si votre départ est tardif, n'hésiter pas à demander une chambre de coutoisie très agréable pour la dernière sieste de bébé ou la dernière douche.
“Amazing!!!”
5.0
01-06-2008
JennieHedger, Essex
This was by far the nicest hotel we have stayed in. Where do i start?! The entrance foyer as you go into the hotel was breath taking. A big stone fountain, high stained glass ceiling, loads of greenery, and that's not even mentioning the really friendly greeting we got. Even though we didn't arrive until 2am we were greeted by very efficient and smiley staff with champagne or orange juice. We found the rooms of the hotel to be spotless, nicely decorated and with very well thought out instructions for everything you could possibly need! The food in the hotel was incredible! So so so many things to choose from it was impossibe to try everything even though we were there for 2 weeks! Champagne, caviar and smoked salmon for breakfast!!! Maybe we're just commoners not used to being spoilt like this, but we found it very impressive! Dinner was just as amazing, offering options from the more unusual, to fish fingers and chips fot the less adventurous! The helpfulness and friendliness of every member of staff we came across was the thing that impressed us most about this hotel. Alwasys on the go and willing to please whilst still being approachable and making sure that all our questions were answered. Can't carry on as it would be ridiculous to write any more! All i can say is definately go there!!!
“Couldn't ask for better!!”
5.0
01-06-2008
Rachielou11, Dorset
I have been reading up on this hotel through this website for about 5 months before going to make myself believe this would be the perfect place to go!! This was my boyfriend and I's first holiday together as a couple and we couldn't have asked for any better. The food was amazing and seeing as I am a VERY fussy eater, I never went hungry. The staff were more than helpful and made us feel very welcome, especially Dante the barman. The room was perfect, though double beds there are 2 singles where we managed to lose our passports and flight tickets home on our first day!! That was a bad moment but we had been travelling a long time and just crashed out and our passports and tickets fell in between both beds. Nightmare, but worked out fine! We managed to use the spa too. I highly recommend the spa to anyone wnating a little quiet time and relaxation. My boyfriend and I also managed to book ourselves in for a fab massage too. The pools were beautiful and were never overly busy and we always managed to find ourselves a sunlounger. On most days we sat around the pool with a cocktail from the bar, but if you do venture out to the marina (which you must because it's gorgeous) make sure you go to the market on the Friday and be sure to barter. My one piece of advice is that if you were interested in Island hopping, make sure you book this through your rep. We went on this holiday to celebrate by boyfriend's birthday and also the fact that we have just bought our own 1st home together. My travel agents said that they don't do little trips like this, so I booked a day trip to Tenerife to see Mount Teide from an online site for my boyfriend's birthday as a surprise. This site let us down on many occasions and we were also the only Engish couple on the tour. I then found out from our rep that she could have done the same trip cheaper and with only English people and English tour guide. But this is nothing the hotel could have prevented! All in all, this holiday was the best we could imagine and we are booking the return visit for two weeks instead of one for next summer. I highly recommend this hotel.
Hervorragendes Hotel
5.0
26-05-2008
Suedlaender, Bayern
Beim Hotel Cordial Morgan Playa handelt es sich um eine große Anlage, die in einem ausgedehnten Park gelegen ist. Zum Strand sind es wenige hundert Meter. Im Gegensatz zu vielen Hotelanlagen auf Gran Canaria fällt die Größe (das Hotel verfügt über ca. 400 Zimmer und mehr als 50 Suiten) kaum auf, da die einzelnen Bauteile sich in dem weitläufigen botanischen Garten angenehm verteilen. Wir bewohnten eine Suite, die in kleinen separaten Wohneinheiten "im Grünen" untergebracht ist. Das Personal ist sichtbar daran interessiert, die sehr gute Qualität der modernen Anlage zu erhalten - Fegen und Putzen im Interesse der Sauberkeit gehören hier zum Pflichtprogramm! Das Essen ist nicht nur von ausgezeichneter Qualität, sondern zudem sehr abwechslungsreich. Besonders hervorzuheben ist die Serviceorientierung der Mitarbeiter: Ein Anruf (oder eine persönliche Ansprache) genügt, und die Bitte wird umgehend erfüllt. Fazit: Eine äußerst positive Erfahrung, für die ich gern eine Empfehlung ausspreche! Este miembro de TripAdvisor: Me gustó — Service insbesamt, Sauberkeit, Qualität des Essens, Qualität der Anlage
Wonderfully relaxing holiday!
5.0
25-05-2008
MADDY1977, RAYLEIGH, ESSEX
My fiance and I have just returned from a week at Cordial Mogan. We are both in our mid 30's and were looking for a week away in the sun to relax. We couldnt have picked a better place! The hotel and grounds are beautiful we were impressed from the second we arrived. The rooms were lovely, spacious and cleaned everyday. The food was brilliant, Im confident even the fussiest of eaters would find something they liked. We never had any problems with service, most of the staff were cheery and very helpful (of course that will always depend on how you treat them!) We went down to the pool most days after 10am and always found loungers in good spots. There are 2 jacuzzis which were great for even more relaxation! The pool bar drinks and snacks are quite expensive but there are 2 supermarkets just a couple of minutes walk away. There is a small beach just before you get to the marina (10 mins walk) we only spent one day there but never seamed to get crowded. The marina itself is very pretty and nice to walk around if youve had enough sunbathing. There is also a market on Fridays which is well worth a visit (its HUGE!) In summary this place is perfect for a quiet relaxing week in the sun. We had a great time and wouldnt hesitate in recommending it to anyone!
“A relaxing week in the sun”
5.0
12-05-2008
GusandJen, Guildford
My wife and I as with another reviewer were booked into the appartments but as they were unfinished we agreed to go half board in the hotel itself. Either a lot of people were on trips during the day or the hotel was far from full. There were no problems getting a sunbed during the day whatsoever. People were turning up around lunchtime and still finding plenty to choose from. Being in a valley the sun doesn't really hit the pool areas until 10am - so we took the opportunity after breakfast to go to the Dino's supermarket (turn right out of reception 3 minute walk) and stock up on cold beer, wine & water which we then kept in a cool bag (either bring your own or buy one at the supermarket) and it lasted us most of the day by the pool - Most drinks at the pool bar were expensive, although at 5 euros each the cocktails were pretty good and the measurers very generous. The fridge in our room didn't have an ice compartment, nor did the lock work. Before paying for the fridge up front check first as it may already be open. The food in the hotel was excellent, so much so that we didn't eat out once. Breakfast was 7.30 - 10.30am. We went to the gym first (no treadmill and limited weights) and got there about 9.00am most mornings - the selection was huge fruit,yoghurts, fry up, omlettes & crepes cooked to order, cold meats etc. etc. No doubt it is frowned upon but many people including ourselves made up rolls & took fruit for lunch and no one said anything. Dinner is in two sittings 6.30pm or 8.30pm - the later slot appeared to have considerably less younger children at it and were mostly couples / groups of adults. Again the selection was huge and no limit to how many times you could go back for 2nds / 3rds!! After dinner we tended to go back to our room and only went to the bar on our last night as we were flying out late at night and had checked out - the entertainment was dire (a poor man's Butlins) and again, the drinks pricey. The hotel itself was superb, very clean with lots of interesting unusual features. We have teenage kids and had they come with us they may have found it a little quiet. Would recommend pool 2 - the one furthest from reception if you want peace and quiet - it was mostly couples / groups of adults. Pool one seemed to have more families around it. Morgan itself was very small & quiet. we only vetured into the port (no more than a 10minute walk - if that using the back gate) on a couple of occasions. The beach attracted mostly locals at the weekend - it is also very small and not very good for swimming. In conclusion a great holiday & a great hotel. Warning we paid around £250 per head (for the appartments) where as most around us had paid £500 - £600 per head per week. More if they were in a suite. If the hotel was full and all the appartments were up and running & all using the same facilities it might have been a different story.
If You Can Get A Good Price Fantastic Week In The Sun!!”
5.0
11-05-2008
JIB&CO, Portsmouth
Very short and sweet review for you I'm sure you don't need a life story here! Great hotel, fantasitc setting in resort of Puerto Mogan (known locally as Little Venice as it is all set on canals in and around the port). There are loads of cobbled streets and dozens of restaurants to wander round in the evening. If you're looking for nightclubs and all night bar action, you are looking at the wrong resort big time! There is evening entertainment on stage at the hotel every night from 10pm. However, it is laughably bad, I mean really really bad! Fun for a while tho... Food is a buffet for breakfast and dinner. If you're staying half board, you have two sitting times 6:30 or 8:30. You are allocated a sitting for your first night depending on what is busy that night. However, you can change your sitting time if you wish (contrary to what other reviewers have said on here). I would recommend going for the later sitting as if you go for the earlier sitting, you have to be out of the restaurant by 8pm. The later sitting has no other diners afterwards so you can take as long as you like. The quality of food is great at breakfast and average at dinner. You will be able to find something for everyone. We hired bikes from the hire shop down the road from the hotel as it is cheaper than the hotel. What wasn't made clear is that any road out of the resort is on a very steep incline. It is very difficult and dangerous to cycle as the road is a thin, windy road up a mountain. It is fun but really hard work, you have been warned especially as none of the locals seem bothered about driving sensibly. We booked the self catering apartments but unfortunately, they were not ready. Howver, we were upgraded to the hotel. The apartments are nearly finished but I would recommend double checking where you will be staying if you have booked the apartments. . Swimming pools and jacuzzis are great. Shooting, tennis lessons etc are on offer. Great staff, great rooms. Be aware that a double room will be 2 single beds puxhed together. Maid service is excellent, daily towel change, rooms serviced every morning without fail. Sun loungers can be a bit of a battle in the mornings. YOu can go out at 8 AM only to find that there are loads of towels down reserving loungers already!! I would really recommend this resort. Shop around on price, we found places quote very different pices for this resort. If you are after nightclubs and bars this is not the resort for you. However, if you want a pretty resort, plenty of restaurants, friendly locals and a great hotel, then this is the one for you.
Very relaxing stay
5.0
22-04-2008
sez40, london
WOW! We were due to stay in the apartments but were transferred to this wonderful hotel on half board,(what a result.) From the moment we walked into the reception area to the moment we checked out we felt like royalty,we were totally spoilt. We had two rooms for our family of four which did'nt have very good views, but had connecting gardens which was great. The maid came every day,the rooms were very clean with mini fridge but no tea or coffee making facilities. The most beautiful thing about this hotel is the fantastic gardens and two large pools. The food was good ,plenty to choose from including sparkling wine for breakfast. when we stayed we had no problem finding sun beds by pool,mainly couples and family's with younger children staying so nice and quiet. It's a short walk to the beach and harbour with plenty of places to eat and drink. We really fell on our feet being transfered which may reflect in this great review,had we paid the hotel price we maybe would'nt have been quite as delighted.
“Great relaxing hotel”
5.0
21-04-2008
Titaniumgrey, Preston
My family and I have just returned from a one week half-board stay at the Cordial Mogan Playa booked through First Choice. Despite night flights and arriving at the hotel at 3:00 the welcome was friendly and efficient. The reception area is very impressive with a high stained glass central dome with bridges, waterfalls, streams and fountains, clock and bell tower all inside the building. After a simple check-in we were taken to our two adjacent rooms which we had requested but were not guaranteed by First Choice. This was nice to know that we would all be close. The rooms are very well appointed. They each had two single beds which were put together to look like a double. They were simple to pull apart slightly so that our teenage boy and girl didn't feel like they were sharing a bed. Each room had a TV with a mixture of channels (typically English channels are generally news or Eurosport though). A small balcony with chairs and table and drying rack overlooked the gardens and pool area. Each room also had a fridge (you have to pay at reception for a key to use this though) and a safe (also local charge made). The rooms have aircon; a couple of arm chairs; table; fruit, wine and water on arrival; modern bathroom with overbath shower and a vanity door to the toilet. The hallway to the bedroom has a separate door to isolate the bathroom and cupboards. The rooms are decorated to a high standard and are very clean. The hotel grounds are beautiful with plants, shrubs and trees labelled like a garden centre. There are two large pools, each very similar with a bridge across them and served by bar/restaurants at each. We never had a problem finding four sunbeds together and these always had a parasol nearby. The sunbeds have really thick and comfortable cushions too. You also get a clean poolside towel every day per person so you don't need to take your own beach towel. The artificial sand around selected areas of the pool was more like decorative pea gravel so a little hard on the feet, but it looked good. There are plenty of paved areas though too. There is also a spa on site but we didn't use it because the weather was good and the pools themselves are so nice. We were half-board and breakfast and dinner were taken in the main restaurant. These are both buffet style, but the choice is vast and the chefs cook breakfast items and meat and fish in front of you to order. We were very happy with the food. If a dish was starting to look empty it was quickly taken away and a full replacement quickly put out. The breakfast pancakes were our children's favourites and I particularly liked the fish. The evening meals were in two sittings, but there was never a feeling of being rushed. You can even have Cava at breakfast - limitless bottles out to serve yourself. The animation team were around but never intrusive. In fact my son who hates kids clubs loved the activities on offer. We did several tennis sessions, football, target shooting, table tennis and loved it. When we were there only about four or five guests took part in the activities so it was very friendly and fun. There is also a "night club" with evening entertainment. To be honest this was the only negative thing about the hotel. When we were there the entertainers were pretty dodgy and they should look at getting more variety. The trio were hopeless, but it kept us amused laughing at how bad they were, but some people seemed to like them - each to their own! Mogan itself is quiet - not much night life in April, but OK to wander down to the marina in the evening. Not like the other in-your-face resorts on Gran Canaria. However, after a day by the pool and eating later in the evening we were so chilled out we didn't want to party all night. There is a small shopping development opposite the hotel (only a few units open) with a decent underground supermarket - ideal for stocking up your in-room fridge. All in all, if you want a high quality relaxing holiday, then the Cordial would be an ideal choice.
“Great for a Babymoon!”
5.0
13-04-2008
denlog, Scotland
My hubby and I booked this hotel (first time in Gran Canaria) for a week without knowing anything about it. Travelling with my parents (who are in their 60's) and being 6 months pregnant I started to worry on the transfer to the hotel that it was going to be a nightmare - but wow what a lovely hotel - and not a hill to walk up to get there! On arrival we were greeted with sparkling wine and a warm welcome - it was speedy and the reception area was lovely. We really couldn't fault our rooms - clean, modern and we had a view of the pool. (There was wine and fruit on arrival too which was a nice touch) Food - a good range, we didn't have a bad meal - buffet style means you make your own mistakes! We did dine out one evening in the harbour area which was delightful too. Service at the hotel bar was a little slow but we were on holiday - what was the rush! Entertainment - there was something on every night - pretty much what you expect in a 'resort' so no complaints there either. Location was superb - in easy walk of the harbour and there is lots available to do and see in Puerto de Mogan. Would highly reccommend this hotel to anyone planning a rest ( you don't need to go outside it!) - we will defo go back again and would have no doubts about bringing a young family there either.
“Cordial Mogan Playa was superb.”
5.0
13-04-2008
LoveLane, Bridgnorth Shropshire
My wife and I stayed at the Cordial Mogan Playa for two weeks in March 2008. Our transfer from the airport was interminable - I was so gald we had arranged a car for the second week with an airport drop off. On arrival the hotel look super and we were dealt with at check-in promptly and politely. The reception/main buildiing was very imposing. Rooms are in 7 main buildings plus some smaller ones for suites and are comfortable, large, clean and well equipped. Breakfast and dinner are in the main restuarant - which also has a large conservatory area overlooking a large pond and waterfall. You can opt for lunch instead on a day-by-day basis and that is served in a separate restaurant by one fo the swimming pools. Food was of a very good standard (buffet style) with lots of choice and constantly re-stocked buffet tables. There was also an option for the A La Carte restaurant at a very reasonable supplement. There are two swimming pools, both with bar/snackbar and - thank goodness - ample sunbeds. Service throughout our stay was excellent and I would not hesitate to recommend this hotel to anyone. Puerto Mogan is probably the only unspoilt resort on the island. Let us hope they manage to keep it that way - all the others have become like a version of Blackpool-in-the-sun. There is a lovely little port, good restaurants, some shopping and a large outdoor market each Friday (get there early before all the tour buses arrive!!
fabulous whats everyone moaning about??”
5.0
08-04-2008
annabo, annabo71@aol.com
OK felt I had to write a real review for this hotel. Before I booked this i looked at the reviews on here and was a bit concerned really, but again I like to make my own opinion and there were a lot of good reviews as well as some bad ones. I think it is a case of you get what you pay for. We were fortunate to have a junior suite and I actually took the time to ring the hotel direct and request a suite on the ground floor in a quiet area non smoking ( i had just been diagnosed with lung disease so couldnt manage too many stairs etc) the receptionist also said she would get me a nice sunny terrace/garden. When we arrived we had the most amazing room with a beautiful garden area which had the sun all day, it was quiet and perfect, we couldnt have wished for better if we had tried. The hotel is lovely but a little busy due to late opening of the apartments I agree that the pool was busy etc, we did go to the beach a few days and that was fairly quiet really. We exchanged the voucher for lunch instead of dinner and were spoilt for choice for eating out in the evening some of the best meals we have had on holiday. This was a perfect place to just chill and relax and I would not hesitate at all in recommending it to you, but it is worth paying a bit more if you can for a suite. You get to eat in the quieter restaurant too.
“Perfect Place!”
5.0
29-03-2008
Trins, Denmark
Clean all over, nice and extremelyt serviceminded staff that come running everytime you need them, BEAUTIFUL garden with all sorts of flowers and plants with small cute name tags, big nice and beautiful pool areas, excellent breakfast, beautiful buildings with nice, good taste interior in good condition. The only thing that I didn't like was the stupid rough sand (small stones almost) that they had put some places around the pool and on the childrens playground. It was really not nice and very annoying to walk on bare foot. It hurt. Stupid idea and I hope that they will replace it with some normal sand soon. We stayed in a junior suite, because we were travelling with our 3-year-old daughter and she went to bed earlier than us. It was nice that she could go to bed and we could still stay up. The suites were placed in the far end of the hotel garden (which is HUGE) and as far away from the reception as you could go, but fortunately really close to the beach, because there was a door directly to the street in that end. That also meant that we stayed 3 minutes away from the super market and the shops and the first restaurants. Right outside our door was a fish pond with plenty of gold fish, a fountain and a little bridge. My daughter loved to stay there and watch the fish. The place/city/puerto is perfect. We took a boat trip to Puerto Rico one day, but we hurried back again P. Rico had no personality at ALL! Puerto de Mogan has all the things that we were looking for. Most of all, local spanish people. Just the fact that we still saw the locals on the streets and on the plazas, says everything. This is a cosy place where real (not only tourists) people live and enjoy life. We love the fact that we could feel where we were and it wasn't not just ordinary touristic athmosphere. In touristic places like Puerto Rico, you wouldn't know if you are on the Canaries, Majorca, Turkey or... It is obvious that new places are being built in this bay, and I don't like to think about how the place will look in 5 years from now. I hope it keeps it charm and authentic style. Try it now!
“LOVELY HOTEL”
5.0
20-03-2008
CAMPBELL25, PERTH
Decided to book this hotel after reading reviews on Trip Advisor. We were not disappointed this is a 1st class hotel. We were a party of six, husband, myself, son and family (two girls aged three and one) they were well catered for with very helpfull staff. Would recommend this hotel and resort they are both worth a visit.
“Just what we hoped for”
5.0
18-03-2008
Keith023, Essex
We had read all the reviews on Trip Advisor and decided that Puerto de Mogan was the place for us to get some peace and quiet. It was our first trip to the Gran Canary's and I have to say the transfer from the airport made us think we may have chosen the wrong place, but once we arrived at the hotel and had a chance to wander around we were thankful that our fears were groundless. Whilst registering at reception we soon realised that if the service shown there was to continue we had found somewhere a bit special, all the hotel staff continued to show a caring and wish to please attitude, the hotel was sparkingly clean and the grounds were a joy to walk round. We soon learned that it is better to exchange the evening meal for a lunchtime voucher to eat in the blue house, then eat if we wished to in the harbour area at night. Puerto de Mogan harbour area was very pretty and very little hassling to buy (apart from the market traders), the cafe's all appeared to offer something so every taste should be catered for, we were never disappointed with the meals we had. Down sides I guess was the regimented lines of sun soakers and a bit of a scramble during the meals we attended in the evening, but as you can see we worked a way around that and enjoyed every minute.
“Great place”
5.0
17-03-2008
jad12, North Warwickshire
We returned from Puerto Mogan three weeks ago and stayed at the Cordial Mogan. Its a lovely hotel, food good and the facilities are very good. It's spotlessly clean and the staff are very friendly. I recommend the hotel and the resort is just lovely. The harbour area has a lot of charm and is certainly the little Venice as described. Great holiday
“Lovely Hotel”
5.0
14-03-2008
Breeze87, Croydon
Me and my boyfriend came here for our first holiday away. we booked this hotel due to fact of its good rating and good reviews on this website. We had an excellent time here, the hotel and it's grounds were immaculate, pool was very clean, staff were at the reception 24/7 and helped you with everything! They also speak very good english. The food was lovely. Fresh food everyday and more than enough choice! Fresh fish, steak, chicken, fruit and veg were available everyday. The room was great although the aircon wasn't brilliant. Maid service everyday. Although I would recommend a walk round the harbour and going to the market on friday! Be prepared to barter... they are! I wouldnt recommend visting puerto rico! Very commercial and people always trying to drag you in everywhere. You cannot relax!! I would defineatly good again. The best hotel I have been too!
Casi el Paraiso
5.0
03-03-2008
Nixifx, Copehagen, Denmark
Este lugar es lo más parecido al paraíso que encontrarás en vida. El nivel de servicio, alojamiento, jardín, zona de piscinas (había 2), bares, y sin olvidar los mostradores del desayuno. Necesitarás más de una semana para probar todo. Recomiendo mucho este hotel. Además, el hotel abrió en diciembre del 2004.
Fue genial
5.0
19-02-2008
snaefell_7, Glasgow
Me habían recomendado este hotel y no nos defraudó. El hotel es encantador y los jardines son asombrosos. Sólo una pequeña queja con respecto a la animación ya que permitían bailar en la pista de baile a demasiados niños después de las 9.00. Tenían su mini disco, ¿cómo es que no dejaban que bailasen sólo los adultos o por qué no permitían utilizar el piano bar de arriba para los mayores? A pesar de todo, bien merece una visita.
Felices recuerdos
5.0
18-02-2008
robinnorthlondon, north london
Hace una semana que hemos vuelto al Reino Unido después de hospedarnos en este hotel y todavía estamos hablando de lo maravilloso que es y de lo bien que nos lo pasamos ahí - de hecho queremos volver a tiempo y pasar de nuevo dos semanas enteras de vacaciones.
Vacaciones geniales
5.0
18-02-2008
Sam Suffolk, Suffolk
Pasamos dos semanas en el Cordial Mogan y nos lo pasamos de maravilla. El hotel era increíble y las habitaciones encantadoras. La comida era buena pero los fines de semana se llenaban mucho. El hotel estaba todo muy limpio y el personal era bastante atento. Recomendaría este hotel a cualquiera que quiera pasar unas vacaciones relajantes y tranquilas.
¡Sorprendente!
5.0
18-02-2008
B19RR0, Swansea, Wales
Un hotel precioso. Lo recomiendo sin duda alguna a las parejas que quieran un poco de R&R.
“Stunning Hotel.”
5.0
13-01-2008
LaylaLay, Londres, Reino Unido
We stayed in the Cordial Mogan Playa over a year ago now but i still feel the need to write a review. We are a family of 4 with 2 teenage daughters who were 11 and 13 at the time of holiday. We arrived at the hotel at around 2am in the morning which was tiring but the hotel staff tried to work quickly to get us to our rooms, we recieved a voucher for the meal we had missed that evening so we could have gone down in the night at any time to get some food! I must say that the hotel reception/foyer was beautiful and very well designed. A very good first impression for any guest. There was a porter to take us to ours rooms and carry our suitcases for us. Rooms: The rooms were nice but not amazing. They were a 4 star standard but not brilliantly special, the maids were there every day and always replacing towels (tip: dont take too many towels, there is plenty in the hotel! saves space in the suitcase!) Luckily our rooms were next to each other so no hassle of being away from the girls. The beds were reasonably comfy and we always got a good nights sleep. Pools: The pools were brilliant, the first morning we were there my girls couldnt wait to jump in and were moaning the whole time we went for a walk. There were 2 main ones at each end of the complex, we tended to stay at one for the fortnight. They were exactly the same but 1 seems to have more families with younger children and the other (the one we were around) had older couples. The children said they could be a bit cold sometimes but that was fine as it was around 35˚ each day. The only problem with the pools is that around them, there was tiles which were ok but could get extremely hot, my daughter ended up buring her foot one time but when there wasnt tiles there was tiny tiny stones which were painful when trying to walk to the pool but could eaily be solved with wearing flip flops and leaving them on the edge. It said somewhere that inflatables werent allowed in the pool but plenty of children were using them and my girls and friend bought an inflatable crocodile which amused them for hours (tip: if with children BUY AN INFLATABLE, they will love it) Food: We were on a half-board basis which suited us fine. The breakfast was very nice but was the same everyday. You might struggle if you have fussy children like mine, one of my daughters only ate these doughnut things called 'fritters' which were very nice but didnt fill her up but she didnt like anything else'. The dinner was always at a 5* standard and was never cold. They seemed to change it every 3 - 5 days, there was so much variety my girls always found something to eat. On the last day our dinner wasnt included so we had to go into the town to find something, there was plenty of resturants and many english ones too. All of a good standard. Entertainment: The entertainment was extremely good (according to the children), there was both adult and children activites in the day. The kids club states that its only for 4-12 but my 13 year-old went in every day and had fun with the little-ones. They both made endless amount of friends who they saw every day in the pool. In the brochure it said 'teen activity programme' when we asked at reception about this, they said there was no such thing. This was a bit of a let down but the kids club made up for it, the staff in there were very good and always kept the kids occupied. They had the mini-disco which was always great fun with my children and their friends going every night. In the kids club they sometimes had mini competitions of bowling etc and at the mini disco they wouldnt always present the winners with special certificates. The other evening entertainment was always brilliant and was different everynight. They included all languages and said hello to every country which made my children scream when they said 'Hello England!' they ended up making a flag to hold up!! They had alot of variety for the shows including, parrot show, magic show (including huge snakes!!), dancing, quiz nights, bingo, animation team putting on special shows e.g. Grease. Everyone always commented on how good the shows were and that they wished they could do it again. There were also tennis courts and a giant chess board but we never got round to using them. There was also a bowling alley which we did use but only once as you had to pay a small charge and we thought you dont go on holiday to play bowling every day. Service: The animation team were always excellent with both adults and children. The only let down were the staff at the main desk, they could sometimes be a little rude and favoured the Spainish which was extremely annoying. There would be a small queue and they would know you were english and then look straight through you and talk to the person behind you because they were spanish, we came across this a few times and thought about making a complaint but seeing as we were english they probably wouldnt have listened. Other than that everyone else was brilliant especially the chef at dinner, he would always have a chat when 'choosing your meat' and let you choose whichever egg or slice of bacon you wanted. Location: We thought that the hotel was perfectly located with a small supermarket just next to the hotel which we used everyday. This was very handy and seeing as it was right next door you didnt need to get changed, my daughters sometimes just went in a bikini 1. because of the heat and 2. because they didnt see the need to get changed just for 10 minutes. The hotel was around a 10 minute walk to the harbour but well worth it, you didnt need to go there often though, we never went to the beach as the sea was too cold and the pools were perfectly fine anyway. I MUST reccoment you go to the market on the friday. It was brilliant, tourists from all over the country came to it, it could get busy but it was worth it, plenty of stalls all over puerto mogan and the perfect place for buying special gifts or souveniers. Other: We reccomend you hire a car as there is plenty to see and visit, Palmitos Park was a good visit and having the picture with 7 parrots was a highlight. We also tried to go on a camel ride in Maspalomas but we couldnt find the camels! We drove around for about 15 minutes but still couldnt find them anywhere, we followed all the signs but still wasnt anywhere to be seen so we reccomend you ask before hand where to go. Also the sunbeds were very comfortable with the blue cushions and never a sore back from those plastic white ones. You didnt need to rush in the morning although we put our towels on the sunbeds we wanted on the way down to breakfast (so around 8.30-9.00) and we were fine. The hotel is also perfectly safe and no-one could take your key as you are allowed to take them out the hotel with you. Its also a swipe card which you slot in the door as so for extra security. There is also a door at the far end of the complex which can only be entered with this card. All in all a brilliant holiday which made my children devastated to go home and one ended up crying when we got back! We will be returning one year soon!
Un gran hotel
5.0
09-12-2007
salamancaSalamanca, Salamanca
hotel con una arquitectura preciosa, spa con piscina exterior muy agradable, piscina exterior inmensa y con playa de arena en un extremo.Hapitación buena pero sin alardes. Para nosotros ha sido el mejor restaurante de todos los que hemos estado ( un buffet insuperable).
“Fantastic Hotel”
5.0
20-11-2007
yorkieguy, South Yorkshire, England
My wife and I have just returned from a week staying at the Cordial Mogan Playa,and we were both well impressed with this Hotel. From the minite we got there to when we left we found the whole experiance both relaxing and very enjoyable. The staff were all friendly and went out of their way to make our stay as pleasant as possible. It was my wifes birthday while we were there and we got to our room to find a box containing gataux and fresh fruit along with a letter wishing my wife Happy Birthday which we both thought was impressive. The food in the buffet restaurant was fantastic with a wide range to choose from everyday. The overall look of the hotel was so impressive and clean that I find it hard to put into words how good it was, we would both highly recomend this hotel and we will definatly be returning again.
“Amazing hotel”
5.0
18-11-2007
Laura18Leeds, Leeds
My boyfriend and I got back from a week at the Cordial Mogan Playa yesterday. The hotel more than lives up to its reputation. We went away looking for sun and relaxation and got just that. The hotel is probably more suited to older couples and families, we found we that we were in a small minority of people in their twenties but it was fine for us as we weren't looking for a lively holiday. The buffet offers a great selection of food and the queues aren't too bad if you get to breakfast early. If you are on half board, I would recommend switching your evening meal to a lunch time meal when you get to the hotel as the atmosphere in the Puerto de Mogan restaurants is a lot more authentic canarian than the hotel restaurant and the lunch restaurant at the hotel has a lovely terrace with beautiful views. The fresh fish in the village is amazing, El Capuchino restaurant was a favourite of ours! We didn't really get involved with the hotel entertainment apart from waterpolo, the evening shows weren't our scene but there is plenty for people to do if they want a livelier holiday. The spa was also very good, had two fantastic massages. Overall the hotel is very clean, has beautiful grounds and friendly, efficient staff. We would definitely return.
“Perfect place for R & R!!”
5.0
11-11-2007
krmcambridgeshire, Cambridgeshire
Wow, what a place! We have just returned from a week at the Cordial Mogan Playa, absolutely fantastic. We wanted complete rest and relaxation and we got exactly that. The hotel is spotlessly clean, staff are polite friendly and very efficient, the food is great (anyone who could not find something they liked is fussy!!). Yes, there were queues at the buffet dinner, but hey, sit back and enjoy your wine for a few minutes longer and wait for the queue to subside. The swimming pools were clean and well-maintained as were the beautiful gardens and the complex as a whole. We were in a junior suite, absolutely superb, well furnished, comfortable bed. €1 per day for the fridge and €2,50 per day for the safe - pretty normal charges for this type of hotel. Can't wait to go back there again!
“highly recommended hotel”
5.0
08-11-2007
ivagroves, maldon essex
we have stayed in this hotel for half term holiday this oct with our 4 year old daughter. I have picked this hotel on recommendation of other travel advisor users and do not regret it. The place is absolutely fab !! Spotlessly clean, large rooms, very spacious bathroom and staff just very very helpfull. We had on our arrival a fruit bowl in the room, really tasty plums, oranges and pears. Swimming pool is very safe for kids, shallow entrance, i really was not worried about safety at all. Little playground near the pool, all very clean. The hotel's tropical gardens is something to die for. The hotel offers kids club, bowling, kids disco, there is a gym. We booked half board meals and swop dinners for lunches. Dinner time can be a bit strestful in the dinning hall, lots of people, can be hectic. lunches you get in different building, much more relaxing, nice music at the background and only a few people ( its between 1-4pm). Choice of meal is huge but little tasteless. Fish dishes are gorgeous, you get caviar for breakfast and prawns - yummy. i would definitely go there again, it's a paradise for small kids, they love it and no night life!!! NO DISCO NO NOICE!!! Hurrayy.
“Garden Of Eden”
5.0
03-11-2007
jab73, derbyshire
Our party of 5 stayed for 1 week at the end of october 07. The hotel is a haven of peace and tranquility and in my opinion is of 5 star standard. The rooms are very smart with lovely bathrooms, Both pools are beautiful, the reception areas are spectacular! the hotel gardens are imaculate with cacti, palms and bananas growing amidst lush greenery a genuine contrast to the surroundings of gran canaria. The spa is very enticing and tennis, squash, bowling and a kids club are all on offer. The down side is although the breakfast is 1st class the evening buffet on h/board was hectic, lots of choice but the food standard i would class as good not excellent also the queing got annoying after a time, dont expect a quite and relaxed dinner! evening entertainment was very average too and i wish the hotel would stop the sunbed brigade at 7:00am! But enough of the negatives, all in all the hotel is excellent in many many ways, in a lovely setting and mogan is very pleasant better than the large resorts along the coast, we have come back home wishing our stay was for far longer and with the view we recieved good value for money, we shall return!
“A pure Gem”
5.0
22-10-2007
KildareSparks, Kildare
This is a top class hotel for anyone that wants a clean classy 4 star hotel. This hotel is the best hotel I have ever stayed in. The range of facilities are brilliant. This is a very well kept hotel. I know it sounds Like I work for the hotel well I don't. Look I never write reviews but this hotel deserves praise. Families and couples will love it. Book it now.Peurto Mogan looks like the Best little town/port in the canaries.
“Absolutely Brilliant Holiday”
5.0
21-10-2007
Webbalino, Manchester
We came back from a week at the Cordial Mogan Playa this week and had a fantastic time. The hotel is beautiful, the gardens are very pretty and give the place a lovely tropical feel on an island that can sometimes seem a little bare. Contrary to other reviews, we found the staff helpful and friendly, and although sometimes the staff in the restaurant were a little overworked, this did not impact at all on the overall quality of the service we received. It is true that the evening entertainment is poor, however we just spent the evenings on our balcony with some beers from the fridge in our room. The pool was beautiful, clean and big enough for both kids and adults to enjoy themselves. We also had lots of fun taking advantage of the many activities on offer -tennis (8 euro a go if you have your own raquets - book at reception not at the sports centre as it says in the info book in your room), bowling (8 euro for one game for 2 people), massage (28 euro for 30 mins - very worthwhile!) and so on. The spa area was great, and a nice get away from the children if you wish. Mogan itself is very pretty, busy during the day - especially friday on market day - much quieter in the night time, but plenty of restaurants if you fancy a change from the buffet, which does get a little repetitive after a while. Overall, the room, facilities, staff and general experience was great - the only small niggle were with the quality of some of the buffet food, but saying that i would highly recommend the omelletes in the morning!
“exceeded all the great reviews”
5.0
09-10-2007
OzzyMidWales, Mid Wales
Just came back last two weeks in September. The hotel exceeded our expectations, even though most of the reviews here are excellent. Decor, rooms and especially the food was way above average. Yes the entertainment was not good, resident trio awful and DJ with depression but we didn't go for hotel entertainment. Grounds and gardens nothing short of spectacular, staff brilliant. Mogan very quiet in nights after 11 pm, but still very relaxing. Beach and harbour everything its cracked uo to be. Just go and enjoy!!
“Extremely relaxing!”
5.0
28-09-2007
DBI07, Pembrokeshire, Wales
We were so looking forward to this hol from 8 to 15 Sept and we weren't disappointed. We arrived in the small hours and were overwhelmed by the courtesy of the staff and the grandeur of the entrance hall. The walk to our room beyond the pool was stunning. Rooms exceptionally clean, food faultless and we recommend walking through the tropical gardens to leave the hotel grounds on your way to the town of Peurto Mogan rather than by the main entrance. The town is stunning with plenty of cafes, bars and restaurants - very romantic in the evenings and not terribly busy. Evening entertainment in the hotel wasn't very good and as a result the lounge area was always quiet so it was nice to go to the town most nights. We did the island tour which we recommend. Be aware if you're afraid of heights and sheer drops though, as you do climb to the highest point of the island! The same goes for the journey too and from Peurto Mogan on the south coast - but the views are worth it! We're a couple in our 30's and this hol suited us brilliantly. Don't miss out on this hotel and the friendly staff, which made it even more enjoyable!
“Gorgeous hotel”
5.0
24-09-2007
MaterialGirl_7, Limerick
I can't fault this hotel ; the rooms are beautiful, huge dining area with great selection of food, magnificent foyer, great selection of books in the library, comfortable sun loungers, huge pool, the town of Puerto Mogan is small and quaint with a nice beach. Pool area could get crowded in the Summer months but other than that I cant fault it. Self catering apartments have also been built as part of the hotel this Summer.
“A Little Bit of Paradise”
5.0
20-09-2007
yammysid, Southampton, Reino Unido
Stayed at the Cordial Mogan Playa from 3 - 17 September, and just cannot fault it. The grounds and plants are absolutely breathtaking; the pools are incredible and water samples are always being checked; the food was absolutely great - even king prawns, mussels and steak!! We have never had such hot water for bathing and showering - it was constant. We really cannot fault this Hotel at all. We loved the Harbour - plenty of bars and restaurants if you require them, and NO nightclubs thank goodness. We went on the Yellow Submarine just for the experience of saying we had been, but it was very good. The glass bottom ferry to Puero Rica was a brilliant trip. We did a Grand Island Tour up to Las Palmas and then down through the middle of the island and it was well worth while - much greener (where it hadn't been burnt in the forest fires) and lovely scenery. We did Sioux City - quite a good show, glad we went, but don't expect too much from the food. Also went to Maspolomas for the market and a camel ride and thoroughly enjoyed that too.
“Superb hotel!”
5.0
11-09-2007
Holidayseeker83, Stoke-on-Trent
Just got back from a two week stay at the Cordial Playa hotel in Puerto Mogan. Loved the hotel - couldn't fault anything apart from the evening entertainment! The room, gardens, pool, spa... it was truly amazing! I'm a fussy eater and ate better there than at any other hotel I've ever been to before; there was plenty of choice and I didn't find the food repetitive at all. Had a really relaxing stay and would definitey come back again, but perhaps in a couple of years time when all the building work has been completed in the area. Indeed, I'm looking forward to seeing what the shopping centre across from the hotel will be like when it's finished! Would definitely recommend this hotel to anyone who is looking for a nice, relaxing break in a peaceful environment with no night life.
“Gr8 place to recharge your batteries !”
5.0
08-09-2007
MaverickEire, Eire
Just returned 2day from our 7 day holiday in Puerto Mogan. Overall we were very happy with this hotel due to the very accurate info. given on this gr8 web site. Even with this very enjoyable stay as expected their were some drawbacks but they are small compared to the up's of this hotel. The positives are very comfortable rooms, spa & wellness club, choice of pools, new pool towels provided everyday, fairly good food in general but not brillant as per below, lovely harbour & beach like a "little Venice"in Italy, gr8 weather, no hassle from shop/bar vendors like in the nearby puerto rico !!!, upmarket package with very laid back atmosphere. The only 2 real negatives I found was with the restaurtant area. The menu is good but is more geared to a European or German taste at times and get's very repetative but you can use the other more upmarket restaurtant inhouse and get 15 euro per head off your bill ! but only for an English lady checking out informing me and this web site b4 hand we would never have known it.The hotel don't inform anyone about this arrangement ??? Also I seen reviews of people getting charged twice for their drink bills when been forced to sign the bill and room number when paying for their drinks by cash !!! I paid cash up to wedneday evening with no problems when a young male waiter kept insisting that I still had to sign the bill and room number when paying cash ???. (chanting control, control to me ...) I just charged all drinks then to my room from then on. Also this waiter the following night cleared up our table after the main course including our drinks when we were getting our dessert. I followed him and got replacements. This happened to an English couple too the night b4 ? eager waiters i guess ! On the whole this is a lovely hotel and the other waiters are very friendly and helpful, as they say there is always one ! Puerto Mogan has no nightlife so be warned !!! and the bar in the hotel is the same but this was a given b4 we ordered and didnt bother us cause we went there to relax. So if this is your type of holiday I would in general recommend this fine hotel to my friends. Hope this helps tried to be straight up about it. Enjoy if you book...
“Fantastic hotel!”
5.0
07-09-2007
united24, united kingdom
The hotel warrants five star status it was absolutely brilliant the cleanliness and friendliness of the staff were excellent they deserve more money than they get, the rooms were very well cleaned the pool was always clean and the food in the restaurant was superb so much variety and choice that you had trouble choosing what you wanted on a daily basis, the facilities throughout made our holiday what it was i would just like to thank all of the staff for their hospitality. If i had a negative for this hotel it would be that there was not enough staff to run the animation team and the entertainment at night was not very good it only lasted for one hour and closed at 11pm which was disappointing.
simply the best
5.0
04-09-2007
rainbowSurrey_uk, surrey,uk
Just returned from a 2wk stay. family & oap. Ab. Fab. Cant fault anything at all. Stayed in a junior suite booked through Eclipse Direct. Hotel should be a 5 star not 4. Best hotel ever stayed in. Pools gorgeous, clean and warm! Food excellant with show cooking every night. Breakfast taken in blue room for suite guests. Rooms spotless, turn down service at night with sofa bed being put up in evening and taken back down in morning. Towels provided even for pool area. Towels in room changed twice daily!! All staff friendly. 5-10 min walk to beach/harbour with gd selection of restaurants (although most serving very similar menu). Recomend glass bottom boat trip from harbour to Arquinegiun on a tue(market day)- dont tell the men !!! Wouldnt reccomend stop at puerto rico unless you want to join the bucket and spade brigade! - not snobby but you do get spoilt at the Cordial !!! Great for kids, animation team and mini disco every nt. Entertainment for adults doesnt start til 10pm, kids tended to flag a bit by then!! Would def. return, tommorow infact !! Enjoy
“fanatastic”
5.0
19-08-2007
canariescampers, angus
arrived 21st july for two weeks with our 2 children and could not have asked for a better holiday.The hotel is gorgeous, relaxing pools, plenty sunbeds and towels provided.Food at both breakfast and dinner were amazing ,staff so friendly.Rooms were beautiful,we had two ajoining rooms, so much space and kept immaculate.the whole atmosphere was very relaxed and friendly.Good fun getting dressed up for dinner,my husband wore long trousers and cropped 3/4 were allowed .It was beautiful walking round the gardens and they are so well maintained .You can order pizzas or chips from the pool bars and eat them at you sunloungers.Across from the hotel is a small quiet shopping centre with lovely gift shops and a cigarette,perfume shop and a supermarket ,below ground level here there is a lovely cafe bar with such a fanatastic family who are so cheery .The father called Minola had us laughing all the time and his sons Nauzet and oliver are really friendly. their food is really good from burgers to pizzas breakfasts and baguettes they have karaoke some nights andspeak really good english. The beach is a 5min stroll and the marina was great with cafe bars ,irish pubs and gift shops and you pass the Spar on the way back to the hotel . just wish we were still there in the sunshine
“a true 4* hotel”
5.0
14-08-2007
christiandoor, uk
We have stayed in many '4' star hotels which turn out to be disappointing in some way or other. The Cordial however deserves every one of its stars. The rooms are exceptionally well maintained, the bathrooms are beautiful, the main building must be seen to be believed and the gardens are a botanists delight! There are two large pools both with 'sandy (course gravel) beaches' which are graded from 0 to 1.7M(ish) and there is a very well appointed spa with its own sun terrace. The staff truly were attentive and very friendly and there was no sign of favouritism between races. There is a down side however which relates to the catering. The show cooking arrangements are located in amongst the rest of the buffet facilities which means that queues form quickly and it can be a hassle with people darting in and out of the queue to get the various components of their meal. The menu is also quite repetitive and it must be said that the food quality is not the best in our experience. That said I did manage to gain half a stone in 7 days so something must be right. On one occasion we arranged to swap our evening meal with a lunchtime alternative (same menu but without any queues) and went down to the marina in the evening for a snack. 7 Euros will buy you a large freshly made pizza. During our stay there were many Spanish families, some German a lot of Irish and many British people. The hotel attracts families with young children and couples. Puerto de Mogan is a resort of two halves; the established marina, with Bougainvillea strewn, 2 storey buildings and many eateries and the up and coming area which is still under development. The hotel is in the latter which means that you will be aware of the numerous building projects at varying stages of construction and the sometimes intrusive noise from rock breakers (none of which were mentioned by First Choice!) The hotels gardens however more than make up for this. Don't go to PdM if you are a night animal there are no discos or loud bars and you will be hard pressed to see anyone around in the resort after 11:00 PM - bliss! As stated at the outset, we have stayed in many 4+ star establishments including Riu, Princess, Occidental and Sofitel etc. The Cordial Mogan Playa came out tops in every regard (save the catering) beaten only by the Hillside in Fethiye. The latter however costs about 3 times that of the CMP. We seldom revisit hotels but we do plan to return to the Cordial Mogan Playa.
“Das Cordial Mogan Playa ist hervorragend”
5.0
23-07-2007
andy1eishockey, Mannheim
Vom 20.05. - 03.06.07 war das Cordial Mogan Playa unser Aufenthaltsort. Und es war von der ersten Sekunde, dem Betreten der Empfangshalle abends um 21 Uhr Ortszeit, bis zur Abreise einfach hervorragend. Der freundliche Empfang, die überwältigende Empfangshalle, die Zimmer, der Service; ja das war Urlaubsfreude pur so wie wir uns das vorstellen. Der Kritik eines Vorgängers über den Service im Restaurant muß ich widersprechen. Auch wir haben die Getränke über "das Zimmer" abrechnen lassen. Das Personal war trotzdem immer sehr zuvorkommend und freundlich. Auch die gesamte Hotelanlage entsprach dem, was man sich unter einem 4,5 Sterne Hotel vorstellen darf. Es war wirklich Erholung von der ersten Minute an. Oft ist es ja so, dass man sich an einem fremden Ort erst ein paar Tage "eingwöhnen" muß. Aber hier nicht. Deshalb werden wir dort garantiert wieder Urlaub machen.
Great Holiday”
5.0
04-07-2007
palmpalace, Torquay, Reino Unido
Got back on Monday from a fantastic holiday at Cordial Mogan Playa Hotel. Went for a week with my son (aged 22). It was a very relaxing holiday. We booked through First Choice and our rep, Odette, although fairly new to the area, was very helpful and Friendly. The transfer took nearly two hours! we had nine drop offs but it was worth it and as it was early evening we got to see quite a bit of the Island, went through Playa De Ingles and Puerto Rico. The road is right on the cliff edge, but the driver was a local so we felt safe! We did consider getting a taxi for the return transfer but its costs around 70 Euros so thought better of it! The Hotel has only been open for about two years and felt very new. All the public areas are kept spotlessly clean and we found the reception staff particularly friendly. The hotel is ideal for families and couples, my son really enjoyed it but it is not the place for groups of young lads or girls, there is no night life to speak of, great for us oldies though!! The rooms are spacious and again Clean. We had a pool view. The A/c is efficient and quiet! TV in room but not a great deal of english channels but you dont go all that way to watch tv do you? We got a safe, 17 Euros for the week and we got a mini bar which is actually the fridge, 1 Euro per day, we then bought lots of bottled water from the small supermarket opposite the hotel. The food was good, Fresh fish and meat cooked in front of you, and salads etc, all regularly replenished. We had the late sitting which suited us fine. Drinks can be paid for in cash or put on your room bill. At breakfast you can have a glass on wine free! You can swap dinner for a lunch if you organise it with reception beforehand. I didnt read anything before hand about men having to wear long trousers for dinner but everyone did so it must be somewhere, I must have missed it. Luckily, my son did take some jeans so he was ok. There were plently of sun beds and chairs to sit on. We were told that the hotel does get busier at weekends as the Spanish like to go there for the weekend and indeed on the friday there did seem to be a large influx which made the dining room busier obviously, so we did have to queue a little. We used the spa every day for free, lovely warm water with lots of different water jets and steam room and Sauna. The entertainment was ok, it was varied. We did get to quite like the trio that were on three times while we were there, two women singing and a man on a keyboard. We did a boat trip to see the dolphins, we got the water taxi to Puerto Rico, 10 Euros each return, good trip, lots shops in Puerto Rico. Market is good on a Friday in Mogan, chance to barter or some stalls do have fixed prices if you prefer. We had perfect weather, it was sunny every day and around 27 deg.
“Definitely recommend”
5.0
27-06-2007
TOPGUN71, NORTHERN IRELAND
We have just returned after an extremely relaxing and quiet week in Puerto Mogan. Bringing our 2 month old baby was an adventure for us, but any fears we had quickly disappeared when we saw the great lengths staff went to to help us. Often we had cleaning service twice a day and towels were supplied so no need to bring your own at all! Food was out of this world, and the restaurant is so big you could easily miss a large area where food is served so I would suggest taking first night to walk around it slowly. There is something for everyone. We upgraded to a junior suite directly with the hotel and it was definitely worth the 18 euros each pppn. Our room ( 9112) was south facing and we able to lie on the sun loungers in the afternoon in the sun on the balcony and no one knew we were there! Bliss! Our only disappointment was concerning the room safe. When we arrived it was open ( as you would assume!) and there was no mention in their information brochure or at reception to hire it. We tried to close it and reported it faulty to reception. Unfortunately for us the inexperienced staff member arranged for an engineer to call-who after 2 days chasing him didnt call. Our 4th day to reception, we were advised by a more experienced staff member that you have to rent it! If only we had been told this at the first day as we had to carry all our passports etc with us which is always a concern. Mind you the place was so quiet at night-we were the only people walking to the harbour at 21.30! Most restuarants had closed and it was almost eerie but after speaking to a waiter he assured us that holiday time is june to august. Would definitely recommend this hotel to others if you want a quiet time, great food and handy location for walking to the harbour area to people watch ( if there are any.......probably more boats!) Oh, and dont pack many shoes as there is a fab shoe shop in the village or if you fancy 2 bus stops head to centro commercial atlantico where all the spanish do their shopping-a great supermarket and shops if you get a cloudy day!
“Highly Recommended”
5.0
22-06-2007
Kazpaws, Mullingar, Irlanda
Cannot recommend this hotel highly enough. If you want to relax this is the place to go. Staff friendly and helpful, rooms clean and very comfortable. Food absolutely fantastic and very fresh and great variety too much for me to even list here, put it this way you will not be able to try everything there is so much to choose from. The pool area is very relaxing. We always sat around the pool the furthest away from the main reception area. Not so cramped up with beds. The animation team great, not overly pushy but just friendly and we are here if you want attitude. I have no negatives to state about this hotel, it is absolutely beautiful, gorgeous gardens and very clean. Water fountains inside and outside the hotel together with waterfuls inside and outside made it also a very refreshing relaxing place to unwind and relax in. Depending on what you are looking for there is no night life, which is what we wanted, just nice walks down to the harbour at night, to go for a drink or chat or perhaps coffee out in the morning, if you can drag yourself away from the hotel that is!! No crowds, in fact hardly anyone around.. great!! The Spanish seem to have weekend bookings so at the weekends it gets a little more "noisy" with lots of chatter but nothing to complain about. We found everyone from whatever country that was staying there very respectful and mannerly and very friendly and also respectful of each persons privacy or wanting quiet-time. One very small negative... the floors of course are tiled everywhere so in the evenings or perhaps early morning you might hear people walking around up above you or maybe the furniture being moved when cleaning later in a morning but otherwise the place is silent at night.. and the hotel has such a high standard no noise or bad behaviour is tolerated. Definitely go the market on Friday in Peurto Mogan.. very hot and crowded but a nice morning out, it finishes at 1pm. The transfer to the hotel fine.. DONT look out of the window if scared of heights on the last 20 min stretch to the hotel..its very windy and its a very long way down..!! It is a very well organised hotel everything for your comfort and a relaxing happy stay. My parents have been 3 times, this was our first time and we would definitely go again to relax.. A very easy comfortable, clean and pleasant place to stay. We are in our late 30's early 40's and found this a great place to get away from the office etc., Most definitely recommended and hope you enjoy your stay as much as we did. Este miembro de TripAdvisor
“Nearly perfect”
5.0
17-06-2007
KevinCork, Cork
Just back from the Hotel Cordial Mogan Playa. We were there on a half board basis. This hotel is most certainly 4 Star, the rooms are very comfortable, the sevice is excellent and the staff are motivated to ensure that our holiday was most pleasurable and stress free. Food was varied and of a good standard. Entertainment at night can be varied, the resident band were not the best but at least they tried, some of the other visiting acts can be very good. One fault with the hotel is that there was very little entertainment for the 8yrs old and upwards to teens.
“Highly recommend it!”
5.0
15-06-2007
averon5, Oldham, Manchester, UK.
Just returned from a 7 night stay at the Cordial Mogan Playa and are already in the process of booking again for later in the year! Having travelled extensively all over the world from Mauritius to Dubai and most of Europe this is one of the hotels we will return to again! Whole heartedly agree with everything written in previous posts.... Great friendly but professional service, lovely rooms, yummy food, fabulous gardens, pools and communal spaces, wonderful animation team, so clean and a treat all round! This was our first time away with our 14 month old son and the staff couldn't have been more helpful and genuinely loved kids. Just a couple of tips for parents with babies... Local shops do not stock any English milks... We did find an appropriate one but recommend you take your own... Do stock jars, nappies etc so you won't struggle there! Puerto De Mogan is smashing for kids... A little play ground (Hotel also has a small one too) and lovely for walks out. We hired a car too for the airport transfer and while there which was great... Everywhere is within easy reach and Meloneras (about 15 mins max) was great for upmarket designer shops!!! A word of warning re car hire... Check the car over before leaving...Ours had a flat tyre and then the next one had a bit of a dodgy petrol guage which meant we had to find a petrol station at short notice.... Apart from that driving from the airport to the resort was a breeze and cheaper than transfers! In short, if you want a beautiful hotel in a stunningly pretty laid back low key resort, book the Morgan Playa... Sure you won't be disappointed!
“Amazing hotel, the best ive stayed in”
5.0
09-06-2007
katty127, Wells, Reino Unido
I work for First Choice and Booked this hotel due to a recomendation from a customer, a group of six of us went there, from my little sister who is 14 to my grandparents in the 70's. we all really loved it, great grounds, food is brilliant, staff very helpful, resort very small but can see whys its nicknamed little venice. great market on a friday, well worth going to, don't buy any pressies till you've been as reduced prices. flight went well but transfer is a bit bum clenching looking over the cliffs. regular boats to nearby puerto rica, not a brilliant resort but good day out. Overall extremly impressed!! Would recommend to my customers any day
“Lovely Resort”
5.0
29-05-2007
STRADBROKE, LONDON
Just come back from a lovely break in the Gran Canaria with my husband and 3yr old. Here is my report Hotel The hotel itself is beautful and the lobby is very impressive. It has a seperate dining breakfast area for those in the suits, which is lovely and not crowed at all. The pools are great and i was very happy with the kids pool area.. where we stayed most of our stay. The kids mini club is FAB. My child loved it and they did loads of activites with them, treasure trials, swimming games, painting, colouring, making hats etc.. the girls in charge are so patient and kkind to the children. And so very safe as they ask for contact details if they need to reach you for whatever reason. The spa is heaven.. with jets, sauna, steam room and offering lots of lovely treatments. I had a hot stone massage which was 60euros.. well spent. The food was ok.. i would suggest eating out a few times. Drinks are very expensive and they don't offer anything complimentary even though half board hotel. The staff are gracious and helpful. Room Our room was a junior suite, which had a living area, patio/garden, wadrobes in lobby area, large bedroom and bathroom with seperate shower cubicle and bath. I was impressed with my complimentary toiltery bag with exfoilator etc. There is shower gel in bath/shower, soap, shampoo/conditioner, nail file, shower caps, cotton buds, cotton wipes, comb, brush and i think a few more things. De Mogan The beach is a 5min walk from the resort.. it has lovely golden sand and the water is clear and clean. There are lots of resturants to chose from to eat. Eating around the harbour/marina is a must as so picturese. Overall i was impressed with the facilites of the hotel. The staff were helpful. The hotel is VERY clean. Pools are kept clean. Food ok. I would throughly recommend a stay here for abit of luxury
“Loved the food and service”
5.0
11-05-2007
MariettaCorkIreland, Cork Ireland
The staff are so professional. The quality of the food and the waiting service was better than any of the five star hotels we have previously visited. The choice and range of food was incredible. The chefs on duty cooking the meat and fish were very amenable and I am a very fussy eater.The welcome we received on arrival was lovely. The whole complex is beautifully laid out and very clean and well maintained. We really enjoyed the music in the evening. Our room was very spacious, but I would have like the facility to make a cup of tea or coffee in the room. I highly recommend a visit to this hotel. Jenny Collins, Cork, Ireland
Reserva una suite senior si quieres un auténtico lujo
5.0
26-04-2007
JimLeeds1, Leeds
Me alojé aquí en junio del 2006. Subimos la categoría de la habitación a una suite senior de dos pisos con su propio jardín. Este lugar es fantástico y es genial para un descanso relajante y si quieres que te mimen. Vale la pena coger el taxi para hacer los traslados. Yo iba a tener que ponerle una venda en los ojos a mi mujer y madre para el viaje de vuelta. El viaje en autobús da miedo.
“peace and quiet”
5.0
18-04-2007
Dare2dreamtipperary, tipperary
the hotel is beautiful ,a sight for sore eyes after a long journey at 6 in the morning . the architecture is spectacular and gives 1 the sense of the exotic but with modern surroundings, the service was second to none , very friendly and welcoming staff who were a good crack and very down to earth, but professional all the time. the rooms are very comfortable and decorated to the highest standard. clean and orderly with open light wells and lots of space . ponds of koi and tropical plantlife ,it was 1 of the most relaxing and enjoyable holidays we have been on so far. great for families too. plenty of entertainment for the kids.. we like a quiet holiday and this hotel has provided holidaymakers with all needs .you would not think that there was anyone there at times . games were played and children were entertained from morning to night without any fuss for other guests .thinking of going back this year. would recommend it for anyone . Mogan itself is beautiful and picturesque and very lively at night. no night clubs but great restaurants and very comfortable bars . couple of great Italian restaurants in the plaza check them out .
“Excellent”
5.0
03-04-2007
RFJC, Dublin Ireland
Stayed here March 07 for one week with my wife and child. The setting is magnificent - sheer cliffs surrounding the grounds; 6 acres of tropical gardens; stunning design. Would recommend you upgrade to a junior suite. It's well worth it. Staff are very courteous and professional. Puerto de Mogan itself is very small and quaint and so attracts an older crowd. Scores of small restaurants around a small marina. It's a great place to chill out totally but not for wild nightlife. I couldn't recommend the hotel highly enough and is one of the very few places i'll definitely return to. Can't even think of a minor irritation let alone a single complaint.
“Best holiday ever”
5.0
30-03-2007
CornwallGail, Cornwall England
This hotel was fantastic! Everything was geared to the residents' enjoyment of their stay there. The staff could not do enough for you; the food was wonderful; the gardens were magnificent; the resort was charming and really pleasant to be in and the hotel had everything you would need for a perfect holiday. We shall definitely return. My husband who is normally very reticent in giving his opinion says it was the best holiday he had ever had! Esta crítica es la opinión subjetiva de un miembro
“Vicino al paradiso”
5.0
25-03-2007
Nixifx, Copenhagen, Denmark
Questo posto è quanto più vicino si possa arrivare al paradiso da vivi. Ottimi il livello del servizio, gli alloggi, il giardino, le due piscine, i bar e la colazione. Ci vorrà più di una settimana per provare tutto. Albergo altamente raccomandato. L'albergo ha aperto a dicembre 2004.
“Tropical Paradise”
5.0
19-03-2007
RSMike, Cork,Ireland
One of the true measure's of a good hotel is how you are treated when you have a complaint. I stayed with my wife at the Mogan Playa March 10-17, and on the second day we complained that our suite was in shade all day, and we would have preferred a suite whose veranda or balcony, got sun at some time during the day. The staff could not have been more helpful and offered us a choice of alternative suites with sunny aspects, after we moved we were very happy. The suites in this hotel are top class as are all the other amenities, set in beautiful enclosed tropical gardens, a short walk to Mogan beach and port with great restaurants and bars. Tip: If you prefer a suite with a sunny aspect (or not), request one at booking or check in time, There are a small number of suites that are north facing and do not get any sun.
“The best you can find in Gran Canaria!”
5.0
10-03-2007
H68, Sweden
The hotel was absolutly Great! The breakfast was absolutly the best I have had in any hotel ever! I think you really should stay in a junior suite if you are there, then you get your own little garden, a big bedroom,a livingroom and a big bathroom. We traveled with our 1 and 3 year old children and It was a great hotel to stay in with children. The pool was amazing and really great. The hotelstaff was verry pleasant and nice to the children. The Porto Mogan is a nice area with nice resturants in the harbor and by the small nice beach. This part of Gran Canaria is so much nicer and genuin than San augustin and Playa del ingles!! If you like dramatic views you should rent a car and drive to the west coast of Gran Canaria.
“Brilliant hotel, loved it”
5.0
06-03-2007
JonBrighton, Brighton, UK
Just returned from a lovely stay at this hotel, stayed for 10 nights with young family (ages 4 & 1) in a junior suite, had a beautiful 2 rooms with a lovely private garden (room 9024) the garden didn't get the sun much which actually meant in was cool (good for the young kids). With rear access (behind the chapel) to the beach it was only a 5 minute walk if that. Never had a problem getting a sun lounge around the pool despite some silly German's reserving, plenty of space. Very helpful staff did all they could to help our stay run a smoothly as possible. This is somewhere I’d definitely return to.
“Cordial - is indeed cordial ! - Go for it !”
5.0
18-02-2007
HARPSUK, v
Just got back from Cordial Mogan Playa Hotel. I have no hesitation in recommending this lovely hotel. Playa de Mogan is a beautiful little town with a great Marina, lovely cafes/restaurants - much nicer than Puerto Rico which frankly is a dump ! The hotel itself is about 5 mins walk into the main area where there are cafes/restaurants and the beach. Great for children The rooms are lovely - ours even had a garden with a tree in it but on the first floor ! - how's that for a balcony !! Two great pools, jacuzzis, pool for toddlers. Food excellent with loads of choice Good things for kids - children's disco every night at 8.00 pm Kid's club with entertainers Bus Terminus is 2 mins away - buses excellent reliable/clean/cheap/regular going to all areas including Las Palmas - approx 1 hour Why aren't I living there ?? Hotel is 5 mins from Marina where you can get boat trips to other local areas Previous comments on this site refer to building work in the area and it is true there is some work going on but it is very low key and in my view had no effect on our holiday whatsoever so don't let that put you off. You may pay a little more for this hotel compared to others but in my view it is worth it Enjoy !
“Wonderful hotel”
5.0
25-01-2007
curlytom, Scotland
We have just returned from a week in this beautiful hotel. We normally prefer the freedom of self-catering in an apartment or villa and I was a bit dubious about staying in a hotel for a week. However, in this case I feel we made the right decision. The hotel is set in wonderful spacious gardens, with the bedrooms in separate buildings from the main reception and restaurant building. The breakfast and dinner buffets offered a great variety of dishes and every day was quite different. At breakfast you can order fried eggs or omelettes which are cooked while you wait. This means you can have as many eggs as you want and they are also freshly cooked. As has been mentioned before, there really is sparkling wine at breakfast, to which you help yourself ! You can even open the bottles yourself. At dinner time, there were usually at least 3 types of fish which were cooked to order as you waited at the fish counter eg salmon, tuna, sea bass. There was also a choice of meat to be cooked at the meat counter eg steaks or pork. In addition to these, there were countless other dishes which you serve yourself so you can eat as little or as much as you want. The weather was lovely while we were there and the pool was pleasant to swim in. We did not experience any of the hotel entertainment so I cannot comment on that. Most of the clientele appeared to be German or Dutch and there were few British people. The age range seemed to be split between more mature people, mostly couples, and families with very young children. There were a lot of small children and a handful of school age children. We found the staff all extremely helpful and friendly and would ceertainly come back.
“Beautiful hotel but beware local building works”
5.0
06-12-2006
bobkent, Bexleyheath
We travelled to this hotel independently after reading reviews and never having visited the island and booked direct with the hotel, stayed 7 nights but only paid for 6 by becoming Club Cordial members which you can do on-line at no cost. Total hotel cost for 2 approx £810 half board. Flights with BA for £96 each and car hire through holiday autos for £93 for new Renault Clio with A/C. If travelling independently do get directions to the hotel, I presumed it would be easy to find but believe me it isn't in the dark unless you know precisely where to turn once at the resort! Reception was great, immediately greeted with a glass of Cava and taken with our luggage to our room. We stayed in room 7307 which really surprised us as it was much larger than we expected much more akin to american hotel size rooms. It had a large screened off outside area with loungers and we had a marvellous view looking down over a spectacular cactus garden inland to the mountains. A fresh fruit bowl, bottle of water and bottle of red wine awaited us in the room. The hotel is really spectacular, very different and beautifully laid out with magnificent plants and trees and large freeform swimming pools with jacuzzis (although they were unheated and rather cool which was a dissapointment). Access to the spa is free (no under 18's though), you just pay for any treatments and the jacuzzi there is heated. We found the restaurant to be excellent with no problems getting a table and pleased to see that all internal spaces were non-smoking. Pleasantly surprised to find that you could help yourself to Cava at breakfast which I have never encountered before. Yes all meals are buffet, with the usual downside that not all dishes are as hot as you might like but there is an amazing choice and the quality is very good compared to other hotels I have stayed in. Had no problems getting wine of an evening from the wine waiter who was very efficient. We were at the 2nd sitting of an evening but found that nobody minded if you arrived 10-15 mins early. Puerto de Mogan is very pretty and a great place to spend the evening with countless bars and restaurants and very good value. Do hire a car and see the island, the interior is spectacular, very winding roads but well maintained (not many gas stations though). The North West coast in particular is worth exploring. Do visit the dunes at Maspalomas (be aware the nudist beach is immediately in front of them if that sort of thing bothers you.) If you like nature do visit the jardin botanico canario but beware this is more difficult to find in the day than the hotel was of a night - there was hardly anyone else there when we eventually found it but is well worth visiting - there are cactuses that must be 20 feet tall! Had a light lunch in the restaurant overlooking the gardens - great view and great food. Be aware that there is still lots of development going on on Gran Canaria and that includes Puerto de Mogan - they cut into the rock faces using massive pneumatic drills and they do reverberate. It is shame that even Puerto de Mogan is gradually going to be spoilt by such development. Having said that from our travels around the island it is definitely still one of the best places to stay at the moment.
EXCELLENT
5.0
07-11-2006
lds_26, birmingham
I have recently stayed at this hotel and it was AMAZING! I felt like a princess! Everything about the place was fantastic. Customer service was excellent. The food was devine, plenty to choose from every morning and night. It is a very pretty resort and I like to go to beautiful places. Its more for couples and families, but if you are looking for a quiet place to relax then this is the place to come! I would definatly come back and plan to next year. Thank you for my best holiday I have ever had! x
“Great hotel”
5.0
01-09-2006
Jeanette132, Liverpool
We have just returned from two great weeks at this hotel. I agree with some of the reviews on the site regarding the luke warm food. This is a very easy problem for the hotel to fix and shouldnt really spoil your enjoyment. The hotel is beautiful with lots of water everywhere. Reception is quite impressive, relaxing and unique. The hotel grounds are some of the best I have seen and the whole place is kept very clean and tidy. They even wash the public walkways every day!! The pools are also lovely with plenty of room. The hotel has a policy of no reserving of sunbeds but of course people do still do this. One of my pet hates when going on holiday is playing the little game of getting up early to reserve - it really spoils the holiday. If you do find that you cant get a bed you only need to mention it to the pool supervisor and they will get you more beds/parasols so its not a big issue. Puerto Mogan itself is really pretty - not at all what I expected. Its not over commercialised (yet) but there is a bit of building going on so give it a few more years... It is really peaceful and the harbours are lovely. The beach is also quite good if small. Very clean though. All in all I would definitely recommend the hotel and resort if you want peace and quiet and the chance to relax and unwind. Dont go here if you want late nights, loud music, bars and shops
“Una vacanza incredibile”
5.0
20-07-2006
samSuffolk, suffolk
Abbiamo passato due settimane al Cordial Mogan dove ci siamo divertiti tantissimo. L'albergo è bellissimo e le camere incantevoli; la cucina è buona ma durante il fine settimana può risultare molto affollato. Nel complesso questo è un hotel estremamente pulito e il personale è davvero disponibile. Lo consiglio a chiunque desideri una vacanza calma e rilassante.
Fantastic
5.0
19-07-2006
tonyfordham, Crawley
My girlfriend and I are a bit confused which hotel a few people were visiting. The Hotel Mogan De Playa is fantastic hotel and well worth a visit. We both had a wonderful time and would certainly go back. The first thing to greet you is a very-nice-indeed thank-you-very-much hotel reception. We arrived at 2am but the staff were courteous and helpful; even enquiring whether we'd require dinner! We were whisked through the extensive hotel grounds (might be easy to get lost in on your first few days!) to our room. The room we stayed in was a completely normal room (to the best of our knowledge), and of a very high standard. There was a sizeable cupboard and loads of drawer-space if you dislike living out of a suitcase. The bathroom was large and airy, with a lovely shower and huge mirror for preening in! The living area was similarly large and came complete with a TV with DVD player (a nice touch). We had three minor gripes with the bedroom: 1) The TV had no BBC 1 (despite what it said on the helpful sheet on the dresser saying which channel it was on). This wouldn't be a problem, but it was World Cup time! ;-) 2) The bed was two singles pushed together, and they didn't stay together terribly well. The singles were fairly large, so it wasn't a problem to squeeze up a little, but it was a tiny bit disappointing all the same. 3) The air-con was ocassionally noisy (not very often, it's fair to say). The room came complete with a small, but pleasant balcony, and my girlfriend and I spent most of our evenings relaxing on the balcony with a drink and waiting for the sun to dip behind the valley walls. It's worth noting at this point, that if you've got the balcony door open, the air-con switches itself off. We spent a fairly warm night wondering what was wrong with the air-con and planning to go and have a grumble in the morning, only to find that we hadn't shut the door properly! Meal times take place in a large, and rather warm, dining area. There are spaces outside in an open-air gazebo and if you can bear to shuttle your food back and forth through the only entrance/exit to that area, I'd recommend it. The food itself was varied and of an excellent standard. The freshly cooked meat changed daily, and the fish griddle (it's tucked away towards the back) is well worth checking out. Even my girlfriend, a self-confessed fussy eater, found food to her liking daily. There is a general dress code, with breakfast is a little more informal than dinner, but it's still expected that you dress reasonably well. The staff don't seem too fussed about enforcing the dress code, but we didn't test that theory as it's nice to have dinner/breakfast in something a bit more civilised than a string vest! ;-) So worth noting that a couple of light shirts and some cool trousers are worth packing. One small gripe about the eating arrangements: not being massive alcohol drinkers, my girlfriend and I opted for Pepsi at meal times, and the Pepsi isn't free. There seemed to be free champagne/sparkling wine for those that wanted it, but for a family oriented hotel, it seemed odd that there were no soft-drinks provided at mealtimes. There *is* free juice and tea/coffee at breakfast times though! There's a very pleasant bar on the same level as the eating area, with an entertainment area/stage and some very relaxing lighting. We didn't spend much time in either area, but what time we did spend there was very pleasant. The hotel itself is situated on one side of the valley, just on the edge of the tiny town (not more than a village by British standards) of Mogan. It's a self-contained complex of buildings with the eating area, pool and other activities all behind the security of the hotel walls. When you venture outside, you'll find that your keycard unlocks the back door (if you can find it!) to save you trudging all the way round the building in the days heat. The backdoor is a little tucked away down a winding set of pathways and if you're close to the main reception building as we are, you might take a few false turns before you find the thing, but it's easy enough once you know the way! The town of Mogan is fairly small, but the harbour area is very nice to walk around and hosts a number of very nice little shops stuffed full of locally crafted merchandise. There's a few tacky gift shops too, but the shopping's pleasant and unrushed. There are also a number of bars/eateries around the harbour and along the beach-front and we found all of these (we ate in several) to be of a high standard and acceptably priced. Something to watch out for is the weekly market. It's held every Friday (if I remember correctly!) and it's nothing short of a madhouse! People (locals and tourists alike) come in from all over the island and pack the streets. There are some lovely little stalls and it's definitely worth making the effort to plough through the crowds for. Be warned though; it gets seriously hot. Take a drink and some sun-cream! The beach is lovely (and around 10 minutes walk from the hotel, along with the rest of the town). One note of warning - if you want to use the sunbeds (complete with their umbrellas) on the beach, you'll have to pay. It's 4 Euros 50 per sunbed for the day. It's not unreasonable, but you'll need a little cash on you! All-in-all a fantastic hotel and a lovely quiet town. It seems particularly suited to families and couples alike and is definitely worth a visit.
Brilliant
5.0
08-06-2006
Un miembro de TripAdvisor,
I travelled with my husband, another couple and their 5 year old daughter. We arrived 3 hours late due to a delay and took a taxi from the airport which costed around 70 euros. Finally we got to the hotel at 2 am. It was amazing to see that even at that time of night the staff greeted us warmly and provided us with champagne welcome drinks. No photograph does the hotel justice. The main building of the holiday is fantasic. Tropical gardens, waterfalls, stain glass roof. You have to see it for your self. The rooms were very large. lots of cupboard spaces to make your self feel at home. Large balcony. Our room had aircon and a dvd player. Reception had a range of DVD's. Rooms were very well kept. They supplied us with white towels for baths/showers and soft blue towels for the pool/beach. They also offer a pillow menu to ensure you have the best night sleep possible. You can order 24 hour room service. Food was really good, (my bathroom scales aren't happy) Breakfast - you have a huge choice of cheeses, hams. The chef cooked fresh omlettes and pancakes, Lots of fruit and cereal. They offered english bacon and eggs. sadly no english style sauages. Caviar and champagne also. So much more i could go on and on. Dinner - The biggest problem was there was too much choice each night, but each night was samey. I guess it could get boring after a week, but never the less it didn't stop me munching down 8 courses. It was good and they had some things on the menu you that I wouldn't normally go for, but whats the harm in trying. Lobster, snails, ostrich, 3 different fish each day. They had the good old favourites too, spag bols, steak, chips. Deserts to die for. I think they could improve the choice for children, but they wouldn't go hungery. We ate lunch the hotel pool bar a few times. but found it just as cheap down in the harbour. There were 2 swimming pool areas which are very clean. They have a pebble shore area with chairs. The pool was perfect for childeren as it isn't too deep. They is lots of germanys in the hotel but still plenty of sun lourgers to go around. (No need to throw their towels in the pool.) The spa is for adults only. They offer treatments at extra cost. (massage,etc)The pool is heated with lots of nice bubbly things to relax you. They have a sauna, steam room and ice bucket. It a lovely relaxing area to sunbathe in. The kids club ran lots of activities, (mainly aimed at under 11's) They also have a mini disco. They do adult activities and you aren't made to feel like you have to take part. spainish lessons, darts, tennis and squash.lots more. The evening entertainment was not as good as i had hoped. There is no disco. They have the same duet singing each night. They are spainish so the english songs did sound a bit funny from time to time.(entertainment in its self.) They hotel would also put on a professional show. The tramps were the highlight, an amercian soul group. They had dance shows and quizzes too. The bar is waiter services and the list of drinks is endless. Cocktails were fab. (Try a Grasshopper.) Drinks were cheap-ish and you can charge everything to your room. The habour and beach area was really pretty. Only 5-10 minute walk. It is not sign posted so just follow your nose. Take some bread down to feed the fish. In early evening the colourful fish come out along with the really big ones. The water is very clear. We ate in one of the resturants one night and the food was great, not too pricey. The garlic prawns are very tasty. NOT TO BE MISSED. They isn't any loud horrible disco or people begging you to eat in their resturant. Its a very relaxed place. They is a supermarket just outside the hotel. Over all it is a really nice hotel, great little town and i would seriously think about going back. 10 out 10.
“When can I go back”
5.0
17-05-2006
grannyj, wahington tyne & wear uk
Just returned from this excellent hotel. Lives up to its 4star + rating. 5 minute stroll to the beach but who is in a hurry. Lovely area. Quite and relaxing. Staff friendly, food excellent. Other reveiwers have complained about charges for safe and fridge and yes it is a bit much for a hotel of this standard but its not that expensive. 1Euro per night for the fridge.2.5 Euros per day for the safe
“Excellent Hotel”
5.0
14-04-2006
SAHJ,
We stayed at this hotel on 1st-8th April. First of all the weather was excellent. Secondly the hotel was in a lovely location, very quiet and under-developed. Five minutes walk away were a few shops and quite a few bars/restaurants (found a bar with guinness on tap - great!) The harbour area was pretty. The Hotels interior was stunning as mentioned on other reviews. The gardens were immaculate as were the pool areas and yes the "grey sand" does hurt your feet! The hotel was only 80% full when we were there and there were enough sunbeds to go round. People did reserve beds to get the best spots. There is plently to do with the animation team if you wish for adults and children, although there were few children there when we went and they struggled to fill the kids disco (our 10 year old daughter saying she was too old for that now!!) The evening entertainment was a mixture of the hotel staff (a bit cheesy) and professional shows, one night we saw "The Temptations" which was very good. The food at breakfast was lovely with lots of choice. The evening food we thought was good but not excellent and became "samey" after a week. We must have missed the lobster that someone else had off this reveiw!! They did cook fresh meat and fish in front of you but you did have to queue and wait for this. The only gripe we really had was that you had to wait 10 or 15 minutes in the bar area to order your drinks and then another 10 or 15 to have it served as they seemed to be understaffed in this area. We had a really good holiday here and would definitely go back.
“Large top grade hotel in superb position”
5.0
16-03-2006
MalcolmandJudith, North Lancs
Well received with a glass of sparking wine, bell boy took bags to room, over looking one of the pools and the tennis court it had quality fittings and was immaculate. The food was also of the highest quality, with a large range of dishes, from lobster and caviar to steak and smoked meats. Some times they were a little cold. Drinks were expensive but not unduly so. Entertainment was mixed but watchable. This is an excellent hotel only minuets level walk from Puerto Mogan. If arriving by car the approach road is narrow and on the edge of the cliff.
“A great place to relax”
5.0
13-03-2006
toastedmallow, Belfast, Reino Unido
Just returned from a week in this lovely hotel.The staff, rooms, pools etc are all top class. We had a lovely location looking over one of the pools and had our own lovely terrace & mini-garden complete with hedge.....just the perfect spot for a sundowner! Although I prefer to book B & B to enjoy local restaurants, this was not an option in this hotel, but I have only praise for the splendid buffet that was on offer every evening ( & for breakfast too). The choice was excellent and there was meat/chicken/fish/ ostrich(!) etc. all cooked while you wait on a hot griddle. Mogan itself is a lovely little resort. It has a small beach & a good selection of coffee shops & restaurants and would perfectly suit those seeking a quiet get-away-from-it-all holiday. It certainly wouldn't suit those seeking anything remotely lively. The other Canarian resorts have lots to offer in that department. I hope we will return some day as it was a wonderful winter week, made perfect by the daily 27c temps!
“what a holiday”
5.0
12-03-2006
thedaysEngland, england
We stayed at the hotel as a family of 3 (our daughter was 14 months old, we stayed in a suite which was a perfect size for us only they put us upstairs with a pram! Food was just lovely but did get a bit bored after two weeks. The hotel really caters for children and the kids mini disco is brill our little one was up everynight till late dancing. The staff were freindly and helpful only problems was the language barrier with some but that was our fault as we were in their country. Only thing that we really hated was at the weekends the hotel would be full with spanish folk staying for the weekend, got nothing against them at all but found it really noisy and their kids were rude. The harbour area was beautiful plenty of restaurants we liked the irish bar right on the harbour good food and nice people. When you walk into the hotel for the first time it just takes your breath away how beautiful it is. There was building still going on around the hotel but never bothered us as was never loud or anything. Rooms were clean and quite lush included bottle of wine, fruit, bottle of water, slippers, dressing gown and complimentary toiletry bag. Definately a place we would visit again should be rated as a 5 star.
“Hidden gem in Mogan playa”
5.0
07-03-2006
danextec, uk
This hotel is Fantastic very very good value for money stayed there for four days in March the weather was very good no wind not like orther resorts on the island this hotel could easily get 5 stars only let down are the rooms slightly small for the rest bowling alley ! top class spa no extra charge for use squash courts two big pools many free sun beds as for the staff very good, good enterment by the pool water polo ect, we eat lunch in the hotel very good food headed to the port for evening meal ..... real Gran Canaria no --- heads or louts nice bars good resturants as this is the only hotel it is unspoilled here hopefully hopefully this remains like this.
“Beauty and relaxation”
5.0
05-01-2006
Un miembro de TripAdvisor, Kobenavn
A fantastic hotel, in a beautiful and relaxing environment. Very different from the touristy areas, Maspalomas and the English beach. There are a lot of restaurants in within 5 min walk from the hotel by the harbor, however we decided not to miss out on the hotel dinner...yep, the buffet is that good. We will defenently be back.
“What Wonderful Staff.... !”
5.0
01-11-2005
Un miembro de TripAdvisor, Dublin
I am just back from a week holiday in the Cordial Mogan Playa Hotel in the beautiful resort of Mogan. Having spent a week earlier on in the year in another hotel on this island i was feeling a little dubious about another hotel stay. But this hotel really surprised me- what a difference nice, friendly and helpful staff make to your holiday. They were wonderful and made such a difference to our holiday. We really felt pampered and looked after ... ! We got half board wich i would not normally do but the food was amazing - not what i expected for a buffet set up. Be warned if you are watching your weight ... not a chance with all this wonderful food laid out for you every night. Also if you want you can swap dinner for lunch and hit the marina for a meal out in the evening . The only thing we missed was somewhere to go for a drink in the marina or town. The hotels entertainment was kids oriented or a bit cheesy so we hit the marina looking for somewhere with a bit of life for a drink - but lacking in pubs as such - just restaurants .. ! We had a wonderful stay in this hotel, it was really perfect in every way and every member of staff we encountered was soo friendly and helpful. I even witnessed German holiday makers being extremely rude to a young girl in the restaurnant one evening and she was so professional - she took it in her stride and continued smiling - now thats five star staff !! Beware anyone who is not so good with high and steep roads - the coach journey to the hotel is a bit nerve wrecking to say the least !! But its soo worth it when you get there .. !!
“Highly Recommended!”
4.0
21-02-2010
JandJGalway , Galway
The hotel was lovely, especially lovely as we were the last stop on the bus and we had been past a few horrors on the way! The staff were always friendly and helpful. Meals were nice and there was a lot of variety to choose from.The rooms were nothing special, but were clean and functional. A week was probably long enough, my partner had just had knee surgery so we were starting to run out of options. Mogan is a nice place, with plenty of restaurants and not too busy. Whatever you do though, watch yourself if you go into puerto rico. Lots of timeshare people about! Whereas I didn't particularly like Gran Canaria much itself and we always make a pact to try out new places, the great experience we had staying in mogan playa would sway us to make a return visit. Definitely would recommend this lovely hotel.
“real 4 star quality”
4.0
06-02-2010
Geoff07, Blackpool Lancashire
Hotel stars mean very little in spain, rule of thumb is you get what you pay for. We paid just over £700 each for half board including flights and transfers in January 2010 to stay for 7 nights at the Cordial Mogan Playa in Gran Canaria. It was worth every penny for the quality was truly 4 star throughout.( with the exception of the gym equipment which was bordering on antique.) The location is also good being just a short stroll from the engaging little port of mogan with it,s plentiful bars and restaurants. A professionally run hotel in a very pleasant resort, i would recommend it to anyone except maybe the 18 to 30,s .
“beautiful setting with great service”
4.0
03-02-2010
stenti, uk
Attention to detail- the staff made my birthday celebration special . a small problem was sorted out promptly and with sincere apologies. food was incredibly varied. despite storms staff got into work and cheerfully looked after us. looking forward to the next visit.
“beautiful hotel”
4.0
02-02-2010
SoileFinland , Finland
The hotel was very comfortable and the garden was very beautiful. On our balcony the sun newer shined, so it was a bit chilly especially in the morning. A nice cactus garden underneath. We had only breakfast included and it was excellent. The animatress Katarina was a very joyful person, lots of fun. We don't know anything about the nightlife, because we always retired early to read, not on the balcony though whay we had hoped for.
“Not quite as good as I expected”
4.0
31-01-2010
RickLjungsbro , Ljungsbro
Having read so many glowing reviews of this hotel before going, my expectations for this 4+ star hotel where rather high. The actual experience was rather mixed. The hotel is a botanical dream with hundreds of exotic plants and trees from all over the world. It is like living in the tropical house of Kew Gardens. The Junior Suite that we booked was fine with a large bedroom, Sitting Room, Terrace and even a small lawn surrounded by a hedge to keep you private from other guests. The pool area was well laid out and chairs/ beds where comfortable and the pool attendant was helpful with cushions etc.. The staff where generally friendly and helpful. I did like the way the maid made Swans out of towels and laid them on the bed with a note saying Happy Birthday on the day of my Birthday. I also appreciated the cake and champagne I received on my birthday. Now for the things that where not so good. On entering the room, we found a notice saying that the hotel would not be responsible for and valuables that where not kept in the room safe provided. What the notice did not say was that you had to rent the safe at a cost of €2 per day! Likewise the brochure says that a refrigerator is provided in the Suite. What it does not say is that to get it turned on you have to order a minimum of 6 items from room service – water/beer etc. When you have gone to the expense of paying the extra for a suite, it is rather annoying to be charged extra for things that in other lower standard hotels, I have had for free. For the standard of the hotel, the food was sub standard. The ‘hot ‘ food in the breakfast buffet was lukewarm and the choice was mediocre. It would also have been better to have separate seating areas for families and those ‘older’ guests. 3 Days in advance, my wife booked a table at the a-la-carte restaurant especially asking for a good table as it was for my 65th birthday. We where promised , the best table as it was the first booking. When we arrived at the restaurant, we where placed in the ante room outside the main restaurant. The room had a high ceiling and a bad echo and the other three tables where occupied with families with small children that where running around and some crying. The duck that I ordered was burnt on the outside and frozen in the middle, having clearly come straight out of the freezer. Not the best birthday meal I have had for sure. When I complained, we where offred a free meal in the buffet restaurant the next evening. We went to the second sitting at 8, to avoid the families and found that the food had been lying there since 6 o clock and was dry and tasteless. The toasted sandwich at the pool snack bar was inedible. All in all it was not a gourmet experience in the hotel. The choice and quality of the food in the harbour area of the village was excellent. My advice is avoid eating in the hotel and spoil yourself in the town. The hotel is most probably best for families rather than older couples. The whole theme seems to cater more for them than couples or single people.
“bliss”
4.0
20-01-2010
munchyDublin , Dublín, Irlanda
eveything i read on tripadvisor was correct about this hotel, very very nice, we stayed in junior suite, if i where to stay here again id stay in the apartments as the 1 or to little problems i did have centerd around room service and the restaurents, ordered room service both time food was freezing found the brekfast area a nightmare to get tea/coffee which waitress has to bring to you they would skirt around room but you would easy wait 10 min,pool area etc great as was reception etc, i suggest if bookin through the hotel website join their club cordial it will give you 7 nights accomodation for price of 6 it saved us 245 euro, was meant to have fruit bowel and wine in room but it didnt apper easy mistake, shows in hotel def need to improve,enjoyed our stay so much we extended by 2 days but def apartments fo rme next time as i would not do half board in the hotel again,
“4 star hotel with 4++++ service!”
4.0
17-01-2010
ErikFromSweden,
We stayed here for a week in beginning of January and got exactly what we expected! A peaceful resort with great pools, great breakfast buffet, spacious room, beautiful surroundings and really good service. The lunch buffet though left a bit to wish for, it was ok but not worth the money spent. We never had dinner there because it’s only a 5 minute stroll down to the harbour where you’ll find a big variety of restaurants. Go to Puerto de Mogan if you want a relaxing, laid back vacation. The beach is quite small but really nice and only a 3 minute walk from the hotel. If you are looking for nightclubs and party you should go somewhere else. Puerto de Mogan is a beautiful small fishing village with 2 floor houses and small alleys. If you go here, this is definitely the hotel to stay in!
Magic
4.0
06-01-2010
relaxedhere , hereford
We had a wonderful holiday. It was magic. The huge lagoon swimming pools were the best and so warm! It was all so relaxing. Hotel bigger than I expected but all low rise and beautiful gardens. Lobby is amazing. All in all a great holiday. Sandy beach and restaurants all down by the front were great. There was one terrible 'outside' entertainment act at the hotel which we couldn't believe appeared twice in the week - it was so bad it was was funny. Evening mini disco was great for the kids. Food was plentiful but not so great for vegetarians as meat was in the vegetable soup - but that may just be my expectations of the need to cater for vegetarians. Perhaps the hotel could label vegetarian suitable dishes. I also used the spa which I think was good at 10euros for 2 hours. I'd love to go there again!
“Great second visit”
4.0
06-01-2010
EssexJoEssex , Romford, Reino Unido
This was our second trip to this hotel for another stay over New Year. We throughly enjoyed the stay, and would not hesitate to recommend this hotel. However, as I said last time I'm not a fan of the ''wolf it down'' mentality for dinner service, so we swapped for lunch every day, except the first night when we arrived. I don't mind the buffet for lunch, but the food is just ok, so we ate out in the town every night after that - which was also what we did last time. The pool was still great - lots of sunbeds, and pool towels are provided. It's so lovely to have a nice heated pool - although oddly the jacuzzis did seem to be colder than the pool! As all reviews say the grounds are lovely, and we opted for a junior suite this time for the extra space. They are all located in the end nearer to the town, and have a seperate lounge area, so give lots more space than the room that we had last year. The rooms are all clean and well kept, and although we did have a few bugs in the room this is just one of those things as we also had gorgeous weather all week. The breakfast is also served in the buffet restaurant near the rooms/pool rather than the main restaurant, which is nicer. The hotel did some amazing fireworks on New Years Eve. We did see one of the evening ''entertainment'' which consisted of the animation team bashing plastic bottles togther/at each other to beat out a tune. Very odd. The entire 2 mins that we spent in the bar before we left was spent staring at them in amazement. And not in a good way. Did catch a bit of the ''Four Tops'' group on NY Eve though, and they seemed quite good. The kids club was just ok - it just seemed to consist of them doing a big of colouring, although my son did make a fish mobile that he loved. Not really all that impressed with the security at the kids club, as the door is normally open. He only went twice, although he did enjoy the mini disco every night at 7.30 in the main bar. The nearby village of Puerto de Mogan is lovely, and I would heartily recommend the Casito Mediterraneo right at the far end of the harbour. Lovely food, and great staff. Mogan is a world away from the awful Puerto Rico which we drove through on the drop off/pick up route. Although I must say the shops are not great in Mogan - full of tat, and not really reflective of the resort.
“Super Preis Leistungsverhältnis”
4.0
30-12-2009
Un viajero de Expedia ,
für Gran Canaria in diesem Preissegment absolut zufriedenstellend
“Urlaubsbewertung”
4.0
22-12-2009
Un viajero de Expedia ,
toller Urlaub in einer tollen Hotelanlagen mit sehr vielen freundlichen und hilfsbereiten Mitarbeitern - toller Erholungsfaktor und kann jedem empohlen werden, der keine Party und keine belebte Stadt sucht sondern eher einen entspannten und sonnenverwöhnten Urlaub möchte. Hotel kann ohne weiteres jedem Urlauber weiterempfohlen werden! Der Flughafentransfer ist mit Kindern heftig, da die Busfaher sehr ruppig und schnell fahren und alles am schaukeln iss - ACHTUNG bei Kindern BRECHGEFAHR - unser Kind musste Brechen auf der Busfahrt, aber wir sind heil angekommen.
“superbe hotel”
4.0
27-11-2009
zazametabief , metabief
cet hotel merite ses étoiles, sa classe. Nous etions un couple + 1enfant de 3 ans, cet hotel fait petit vilage avec ses allées de plantes et d'arbres magnifiques, 2 belles piscines bien chauffées adaptées pour les enfants et les personnes en fauteuil roulant. Les repas sont tres bon, des terrasses de restaurants sont tres belles. nous avions une suite junior qui etait tres bien, beau rez de jardin,. l'animation pour les enfants etait super mon petit garcon c'est éclaté. Je le recommande le village de puerto est tres joli et authentique, belle plage de sable fin, le moins peu de belles boutiques zaza
“All the facilities in a small resort that still retains some original life.”
4.0
14-11-2009
RonCrawford , Thurso, United Kingdom
We have stayed in hotels and resorts all over the Mediterranean, USA, Egypt and South Africa, and the Cordial Mogán Playa is typical of large sprawling 4 star hotels providing everything in one complex. The advantage it has over the other hotels in this part of Gran Canaria is that it’s built on level ground in Puerto de Mogán instead of halfway up a cliff. This has allowed the complex to incorporate some unusual features like the huge centre-piece rotunda/arboretum, extensive attractive plants & gardens, water courses and satellite bars and restaurants as well as several large pools. From the top of the switchbacks on the neglected and little used road over to Playa de Venegueras or the cliff-top track out to the telecom masts, you can see how extensive this complex really is. There is a wide selection of food on offer in the large restaurant which is good quality rather than exceptional but the quality and choice of the snacks available at the pool-side bars is poor, unimaginative and expensive. Like many other guests we bought food from the local Spar supermarket and ate lunch on the balcony of our room which afforded a superb view north up the Mogán valley to the mountains. Puerto de Mogán is one of the least commercialised resorts on GC and still retains some original charm and features particularly amongst the closely packed buildings and alleyways down at the harbour. However, there is a large underground carpark behind the beach front area which was either out of use or little patronised and although not particularly intrusive, it did detract a bit from the town’s attraction as did several large areas of derelict ground. Another attraction of this location is the choice of excursions possible. If you are able-bodied and it’s not too warm you can trek or cycle over the aforementioned disused road to Venegueras which also allows access to a long circuit hill-track to the north. Alternatively, you can hire a car and take off up the Mogán valley into the mountains. The golf course at Playa de Tauro is ‘nearby’ but expensive and the main coastal road is a bit daunting. All in all I would return to this hotel which provides good service and many excellent features.
“Buen servicio y buenas instalaciones”
4.0
12-11-2009
tripcarlo , Barcelona, España
Estuvimos 5 dias en noviembre con dos niños pequeños. Disfrutamos mucho de las magnificas piscinas y las zonas ajardinadas, y comimos muy bien en el bufet. Los motivos por los que lo elegi no me defraudaron: - se encuentra a 5 minutos de la playa, pero no en la playa, por lo que es bastante tranquilo - su arquitectura de edificios bajos separados por amplias zonas comunes, llenas de frondosa vegetacion y grandes piscinas, hacen que no percibas masificacion - el servicio es impecable y el personal es muy, muy atento - el bufet es muy bueno Algunos detalles que lo hacen agradable si viajas con niños: - la piscina principal es tipo playa artificial, con arena y orilla - tiene club infantil para los más pequeños, ademas de zona de columpios - el personal es muy atento y responde muy bien a cualquier peticion - en las habitaciones, la TV tiene lector de DVD, perfecto para que los niños vean sus dibujos, y si te los dejaste en casa, los puedes alquilar en el quiosco Lo que no me gustó: - La decoración del hall principal es recargada y algo ortera, parece que estas en un parque de atracciones - La cobertura wi-fi es gratuita, pero sólo hay buena señal cerca del hall y del bar de la piscina
“Nice hotel”
4.0
03-11-2009
millie002 , clacton on sea
Great hotel , nice rooms and great staff. Where the hotel lets its self down is in the evening. The food is ok but very salty and there is not a great choice if you don't like fish(i don't).The most annoying thing is how long you have to wait to get a drink in the main entertainment hall . We waited over 30mins just to be served and a further 15 mins just to get a drink. If they only had waiters that served a particular area and additional barman they would sell many more drinks. The evening entertainment is also something to be believed, you will have outside acts coming in that are great but the hotels annimation team are appalling. We had to watch the Grease show twice just to see if the first show was a whind up. All this apart we had a great holiday . One excursion i would recomend is Garbo's , great night out (great food, great singing, great fun)
“Ideal for a short relaxing break”
4.0
01-11-2009
AlisonWales , Wales
I stayed in this hotel for 4 nights on a full board basis in October with my 16 year old daughter. We stayed in a junior suite which was ideal and gave us the option of going to bed and waking up at different times without disturbing each other. We arrived about 6pm and was swiftly checked in with a welcome drink. They could not find a bell-boy though and we had to wait 20 minutes for someone to take us to our room which was a bit tiresome at the end of a long journey. Room was very clean. Hair dryer didn't work but we had a replacement within an hour or so. This one was a bit temperamental but I didn't like to ask for another one! Pool towels were provided and all towels were exchanged in the early evening when they did the turn down service. We opted for late dinner which started at 8.30. There was plenty of choice with buffet style food including freshly cooked meat and fish. There were different themes each evening to provide variety. The drinks service was very slow though and after having finished our meal before we managed to procure a drink on the 1st evening - I focused on attracting our waiters attention first on subsequent evenings so that we had a drink served to us before fetching food. We retired to the entertainment each evening after dinner and this was mostly terrible! The in-house animation shows were so bad they were funny with at least one of the team each evening clearly not knowing the routines. They were also miming songs which they also didn't know the words to and costumes were amateurish. On the 2nd and 4th evening there were external entertainers and these were much better - the acrobat was actually very good. This evening was let down by the singers who again didn't know the words with Dire Straits "Walk of Life" becoming the "Walk of Jive" complete with jive routine! It was vaguely amusing in a John and Edward sort of way! The grounds and pool were lovely and we enjoyed our days just relaxing. Breakfast and lunch were served in a separate building (think this was because we were in a suite) and we had very good service. All the staff were courteous and friendly. We were unable to obtain a late check out but there is a courtesy room for showers etc so this wasn't a problem. The hotel is located about 1/2 mile from the beach and port area and there is a large hole in the ground opposite the hotel which I'm assuming will be another building at some point. There is pretty much nothing between the hotel and the beach / port area but it is well paved and flat. The beach and port area is very nice but largely consists of restaurants so whilst its ok for a wander - it might be a bit limiting if you were staying for a longer holiday. For me, the design of the hotel was its best feature with all the buildings being in a village type style - there is even a little chapel. It had a Portmeirion feel to it - even a giant chess set! In summary, I would recommend this hotel for a short break.
“Perfect for a relaxing holiday”
4.0
25-10-2009
Maureen&Kenny , Scotland
This hotel & resort is beautiful, we booked it 2 days before departure and were not dissapointed, our stay was for 5 nights. Staff are friendly & welcoming. We booked half board (D B&B) but you could exchange your evening meal for lunch, which we found perfect. Restaurants around the harbour area, Little Venice as it is known, are wonderful. Towels for pool use are provided. We were not leaving the hotel until 11pm on day of departure and for 50 euros we could stay in our room until 10pm. All in all we have a lovely holiday, great for relaxing, although it was busy it was not loud and cramped, a slow 10min walk takes you to the harbour area which is stunning.
“Good Hotel and well worth a second visit”
4.0
11-10-2009
Devon15 , Devon, UK
Just back from a week at this resort. Would echo many of the other comment around how clean the whole hotel was kept, the quality of the landscaping, pools etc which were all excellent. Few comments, and these aren't meant to be negative just my own subjective thoughts: Beyond the hotel - We didn't venture far as the plan was to have a relaxing week of doing nothing. The port of mogan is very plesent but not overly lively if that is what you are after. Shame about the shopping complex opposite the hotel as this has potential but has clearly suffered from the economic situation (not even half full), good prices in the supermarket mind you! Food - Generally fine and pretty standard buffet fare for the evening meal. My only issue being in other hotels i've visited they seem to have a little more of everything meaning the pushing and shoving for places in the lines for food does not get quite so annoying. Room - Fine no real issue (although when will the spanish cotton on do decent shower screens that does not mean half the water ends up all over the floor!!) Agree with some other poster that whilst i don't go on holiday to watch TV a little more choice of english channels would have been nice, not even sky news (saved by my ipod with loads of movies loaded up and cables to hook into the TV!) General - As stated lovely hotel, plesent but quiet surroundings and i'd happily go back again some time. One other last tip, i was able to pick up free wifi around the pool and in the main reception/bar areas which was very handy fraustratingly though couldn't get it in the room but there didn't cost so can't complain.
“Excellent hotel and location”
4.0
09-10-2009
HerefordDoctor , Hereford
The hotel reception was very impressive, and the rooms were well finished. The hotel staff were extremely friendly. Breakfast was excellent. There were 2 good pools with plenty of room for sunbeds. I was only a 10 minute walk to the town and seafront, where there was a large choice of cafes and bars. Whilst we were staying, there was a resident jazz band playing every night in the main square. The waeher in April was 23 - 25°C every day. I would certainly go back there again.
“Un lugar ideal para relajarte y disfrutar”
4.0
29-09-2009
fayna80, valencia
fuimos con la intencion de desconectar del trabajo y del extres, y en realidad es un lugar ideal para ello. con sus grandes jardines y la tranquilidad del hotel lo hemos conseguido. en relacion al personal ni una queja son todos un encanto de personas. las comidas son muy variadas. lo recomiendo a todo que quiera olvidarse del mundo.
“great hotel needs better evening entertainment”
4.0
08-09-2009
EnglandBruce , england
Hotel beautiful!!!, food good, evening entertainment poor, the animation team did most of entertainment whilst we were there, not the usual 4 star evening entertaiment we are use to.local bars good in day although very quiet !!! at night (empty) . place very picture pretty thou, if they improved the evening entertainmentthis hotel could be a 5 star hotel.
“very good in every aspect”
4.0
03-09-2009
arq-nl , zuid-holland
We went to the Cordial Mogan Playa after reading reviews on Tripadvisor and others. It turned out to be a great place to stay. We Stayed 1 week. The hotel is not situated near the beach, but the hotel gardens and pools are so beautiful, you won't miss the seaside view. The port of Mogan is easy to reach (10 minute walk) , it 's small, has a few cozy restaurants and bars and shops at the harbour but it never is a crowded place, it has a cute architechture and is probably the nicest village on the island of Gran Canaria. Go here to seek quietness and sun, no disco or nightlife. The hotel offers plenty of variety in food. Both morningbuffet as eveningbuffet are abundant. Quality is mostly very good and allways fresh. Rooms are neat and clean, not spacious but really sufficient, though the floor could have been wiped a bit better. We asked for a room on the topfloor overlooking the pool, which turned out to be a winner. There are also rooms overlooking the village and the promenade to the village, located on the outside of the buildings. I would not recommend this though. Architecture of the several buildings of the compound is very nice. Employees are very helpfull and friendly, most speak english, german. Prices of drinks are moderate. Free parking for our rental car. Free pool towels, Great massage in the wellness area (not free). The hotel offers animation during the day and evening ( but if you dont want to join, that's ok. You are not troubled by it either!) There is a tenniscourt, bowling, 2 large pools with free chairs and sun-umbrella's. On the day of departure you can use a (free of charge) special room-to- share, with 4 showers and even 4 beds if your check-out is later then midday. The hotel offers safedeposit boxes in the room, not free of charge. They are large enough to store a slr camera and all your other valuables. There is a refridgerator in the room ( and a supermarket at a 5 minute walk). Our Room had quiet airconditioning, which switches off automatically when the balcony door opens or you when you leave your room and take your keycard, both to save energy. We liked this feature. The curtains are thick enough to keep the sun outside anyway. Only one time we heard some distant music nextdoor, other than that the room was quiet too. We were very very pleased with everything this hotel had to offer. It's nearly a 5 star value for the 4 star price.
“Great Hotel - Service not up to scratch”
4.0
31-08-2009
Hilary1910, Durham UK
This was our 3rd visit to the hotel and we stayed 21 nights after we got a fantastic deal with Eclipse Holidays Direct (approx cost £1950). The facilities of the hotel cannot be faulted and it's location is great but boy does the evening bar service leave a lot to be desired. And when we were served out of date bottled Bud Weiser on 3 occassions you do begin to wonder how they manage their stock! Can't believe that management have closed the Lobby Bar as it made a welcome change to the disco bar. Unfortunate