Cordial Mogan Playa - Témoinages

Home > Cordial Mogan Playa - Témoinages
image

Critiques á l´Hotel Cordial Mogán Playa

Moyens
4.8
“TROISIEME SEJOUR AU CORDIAL MOGAN PLAYA”
5.0
11-01-2012
Michel D, DILBEEK
Il s'agit de notre troisième séjour à l'hôtel Cordial Mogan Playa et nous sommes toujours aussi satisfaits des services, de la gentillesse du personnel et de la qualité des repas. Nous y avons passé un super réveillon de la Saint Sylvestre avec une très bonne ambiance. Nous y retrouvons chaque année les mêmes membres de personnel, ainsi que des clients fidèles, ce qui est toujours un bon signe dans un hôtel. La direction est omniprésente à tous les niveaux et dans tous les endroits (bars, restaurants, piscines). Les chambres offrent tout le confort attendu dans un 4 étoiles plus et sont équipées de frigo, flat tv avec lecteur de cd et dvd, coffre-fort, terrasse meublée et salle de bain complète avec produits de toilette et wc séparé. La literie est très confortable et permet même un choix d'oreillers et de couette si désiré. Les buffets, tant au petit déjeuners, qu'au diner sont très variés et offrent un choix presque illimité. Le soir choix de viandes, volailles, rotis et poissons, le tout en show cooking, ainsi que des plats préparés internationaux (espagnols, italiens, asiatiques etc..). Nous ne sommes pas des grands fans de buffets, mais ceux du Cordial Mogan Playa sont aptes à satisfaire les plus difficiles. Au niveau des bars, nous nous demandons quels alcools ne sont pas proposés ! L'animation est cool et soft, sympathique et pas envahissante. Participe qui veut. En réponse à "jacouillenivelles", nous signalons que nous avons rencontré quelques membres du personnel et de la direction parlant un français très correct, et qu'en tant que francophones nous avons pu néanmoins nous faire des amis parmi les clients (entre autres un couple d'écossais). La langue ne constitue donc pas, à notre sens, une barrière pour les contacts. Nous espérons y retourner une quatrième fois.
“Excellent Hotel-Offers everything you could need”
5.0
06-01-2012
seyon1980, Olten, Suiza
My husband and I stayed in the hotel in December 2011 for 1 week. From the first moment was special. We´ve got a welcome drink, great hospitality, they carried our bags to the room. The room was beautiful, confortable, big, quite. Food was excellent at breakfast and dinner, a lot to choose from. During our stay we´ve got everything we desired. They change my hairdryer immediately after I reported that was not working properly. All the workers were friendly and helpful. The free parking and internet were very welcome. The last day they let us stay until our flight departure in the evening. Every detail was great. I am going definitely to be back in this hotel as often as I can. I highly recommend to everyone.
“Great Hotel”
5.0
02-01-2012
seankeating, lancashire
my wife & myself stayed at the mogan playa for 10 nights july 2011, the hotel was fantastic, the staff very pleasant & helpfull, food was very good, no problems with sun beds even though the hotel was really busy, champagne on arrival is a very nice touch. would recommend this hotel to everybody
“Super Personal, sehr hübsches Hotel”
5.0
01-01-2012
Guybrush0,
Die Gartenanlage des Hotels ist überwältigend schön. Allgemein hat man in diesem Hotel immer sehr viel zu entdecken. Die zimmer sind immer sauber und ordentlich. Das Buffet hat immer einige spezielle Highlights geboten und war mehr als zufrieden stellend. Das Personal war sehr angenehm, freundlich, fleißig und nicht aufdringlich. die riesige Überraschung war für mich aber das Animationsteam. Dieses war extrem freundlich und hat nicht mit der Motivation der Gäste übertrieben. Die Aktionen waren dabei immer passend und trafen den Geschmack der Gäste. Persönlich möchte ich hier der schwedischen Amateurin Elin und dem Kölner Jens für die tolle Zeit danken. Ihr habt meinen Urlaub noch versüßt :)
“3 visits and counting”
5.0
01-01-2012
agf1, Kent
Just returned from a week over Christmas for the 3rd year running! Ticks all the boxes for us, great food, quiet resort, wonderful hotel & staff. Evening entertainment is typical but not our style so we tend to avoid. A few more families seem to be attending since we first went so can get a bit noisy if you are a couple wanting r & r. Will be back though, feeling very relaxed, shame we came back to dull rainy UK!
“Super Hotel”
5.0
29-12-2011
VickyMB, London
My husband, teenage son and I stayed for a week just before Christmas and it was quite quiet, though more people were arriving all the time to stay for the Christmas period. The reception staff are excellent; very friendly and efficient and can speak several languages. The complex is large but well designed with lots of lovely tropical plants, cacti and trees all around the site. We were given intercommunicating rooms even though we had just booked two rooms, hoping they would be near each other so we were impressed. The rooms were very comfortable and clean, with wine and fresh fruit to greet us.If you find the beds a bit firm, you can ask for mattress toppers. Our rooms were on the second floor, which is not quite so good if you want the sun on your balcony, as at this level the tropical vegetation blocked it out, so maybe ask for a room at a higher level. Altogether though we couldn't fault this hotel. The food is varied and excellent (yes, self-discipline was a problem!) and all the staff are polite and friendly, though as anywhere, some better than others. There were plenty of loungers available around the heated pools, despite some people insisting on 'reserving' them with towels even though the hotel ask you not to do this. The hotel is built down in the cove, towards the back of the resort, with the cliffs/rocks immediately behind some of the room blocks (2 & 3) so the sun in winter doesn't appear over the cliffs until about 11 am. Therefore, the loungers on the west side of the pools go first. However, you get more of the later sun around the other side. The hotel gardens run down from the hotel entrance towards the town and there are two gates where residents can let themselves in and out with their room key/card rather than using the front entrance of the hotel. There is a shopping centre directly outside the hotel which is a bit incongruous, but it has a useful supermarket and it's probably the quietest shopping centre I've ever seen! There is a market every Friday in the town when busloads of tourists descend, but it wasn't a problem(and you have the advantage of being able to escape back into the peaceful oasis of the hotel gardens) plus it was fun bartering! There are various activities organised during the day by the entertainment team, mostly for children, but also exercise classes in and out of the pool which were a lot better than others I have been to on previous holidays. There are various bars/restaurants on the complex and you can take breakfast at the pool Bar instead of in the main restaurant if you wish, which is a bit quieter. The evening entertainment ranged from gentle piano/saxophone or guitar in the reception bar area to quizzes and 50s/60s/70s nights downstairs in the 'club'. The entertainment wasn't bad; I think the 70s 'Allstars' group were probably the best, but that's just personal preference! We also enjoyed the Friday evening Manager's Cocktail Party! The resort is lovely for strolling around. The harbour area is very pretty and there are lots of restaurants if you want a rest from the hotel's food. Because the resort is the furthest from the airport, the transfer is the longest which lots of drop offs, so paying more for a taxi was worth it for us. If you go on excursions towards Playa del Ingles or Las Palmas the same can apply, so be prepared to be on the coach for a while! I would say this hotel suits mainly older people and couples, but there were quite a lot of families with children staying for the school holidays. We would definitely return to this hotel. We had a lovely holiday with a week of sunshine. Again, Gran Canaria didn't let us down!
“Brilliant Christmas”
5.0
29-12-2011
Fromourpointofview , Kent
We've just returned home after two weeks at the Cordial Mogan Playa, our first trip to the Canary Islands. The hotel is superb - we have no complaints at all (well, maybe we could have done without "Elvis" as one of the entertainment acts............!). The food was excellent at every meal time, and although the hotel was extremely busy over Christmas week-end, we didn't find any queues of more than 4 people at the various food bars. Add to that the fact that the wine of your choice was free with the evening meal on Christmas Day, and that there was a lovely champagne reception in the lobby bar with a trio of lady gospel singers entertaining us with carols, we thought the hotel made a lovely Christmas for everyone. Everyone comments on the grounds, and we aren't going to be the exception - it truly is like staying in a botanical garden. We also visited the archaeological site in the grounds, which is interesting and well-labelled. We had a car for 7 days, and that made life interesting - we looked at a couple of the nearby towns - Maspolamas (for the sand dunes) and Arguineguine, but felt that Puerto Mogan won hands down. Driving inland to small villages was hair-raising in the extreme - we've driven to ski resorts in Europe, and these were the worst hairpin bends we've encountered, not to mention the sheer roadside drops! But most people seemed to be driving sensibly and carefully, so no problems actually occurred - just a bit of nervous anticipation! We haven't been away for Christmas for about 20 years, and this experience has made us very tempted to repeat the trip next year, and to include New Year too!
“Not the place to visit if you're calorie challenged...”
5.0
18-12-2011
wefstag , UK
Stayed second week of December and found most of comments on Tripadvisor spot on. It's more of a village than a hotel all within lovely tropical gardens with some clever water features. I'm not normally bothered by my weight, but towards the end of the week I had to consciously hold back a bit as the food is just so good ! The balcony view from the first room was a bit lacking, but this was changed w/o a problem - the reception were most helpful as indeed was everyone there. They really do seem to put their guests wishes first and everyone seems to have a natural friendly and positive attitude. I noticed that the General Manager gives his personal email and mobile numbers on the paperwork in your room, which says a lot. Not that we needed it. Mogan Playa itself is one of the prettiest locations on the Canaries with eye catching bougainvillea covering the low rise buildings, fronting onto a harbour and marina with lots of restaurants and touristy shops etc and alongside is a good sandy beach. We went there with First Choice who were generally helpful and efficient, but had a disappointing array of excursions. One was "a coach tour to visit a local bakery" but having arrived at such a lovely hotel, who on earth would want to do so ?! Another was a "night out with cabaret etc" but on the far side of the island - not really very savvy. But not an issue as there are excursions from the port and the hotel is effectively self sufficient with good evening entertainment in the hotel and nearby restaurants. So our stay which was extremely enjoyable - just have to ponder a diet for Xmas.
“SUPERT HOTELL”
5.0
11-12-2011
E364, Valldal, Noruega
det beste hotellet vi noen gang har bodd på. Det blir så klart vårt valg neste gang vi reiser til Gran Canari
“Great place and holiday time”
5.0
09-12-2011
jw23_PL, La Haya, Países Bajos
Definitely worth to see and spend some time there. We were there in September 2011 for a week and it was great time.
“Utmerket”
5.0
04-12-2011
Vemund G,
Var her i 14dager i november 2011. Hadde store forventninger. De ble innfridd og vel så det. Internettet fungerte utmerket også på rommene. Frokosten var fenomenal. God service. Vennlighet i alle ledd. Rent,pent og ryddig. Ved neste besøk på Canari er det bare ett hotell for oss:Cordial Mogan Playa.
“lovely hotel”
5.0
01-12-2011
paulamorganpm, broadband
This is a beautiful hotel in a lovely resort, on arrival at the hotel we were very impressed with the reception area it really does have the WOW factor, we were greeted with a glass of champagne very much appreciated after the journey from the airport, the staff are very helpful nothing was too much trouble, we asked for a quiet room overlooking the gardens it was gorgeous ,there were a few little problems with the room which were immediately rectified, the dining room was a little overwhelming on the first evening but once we found our bearings it was quite easy, freshly cooked meat and fish every evening fantastic choices of dessert , breakfast was excellent with omlettes made to order everything you could want ,the gardens are outstanding as is the whole of the hotel, entertainment every evening,Puerto mogan itself is a very pretty resort,would definitely go back to this hotel highly recommend it
“Find it hard to fault this hotel.”
5.0
23-11-2011
mpar44, Glasgow scotland
We arrived at the hotel at 8:30pm after an easy 45 min drive from the airport in our hired car. During check-in the receptionist saw that we were half board and made arrangements for us to have dinner before we were shown to our room. I cant fault the food quality or variety on offer in the restaurant, 3 varieties of meat and fish cooked fresh in front of you which changes every night along with the vast choice of other food on offer. We had booked a suite which was at the far end of the hotel gardens. The suite was well serviced twice a day with clean towels and in the evening our beds sheets were turned down and chocolate left at the bedside.There was a seperate restaurant for breakfast and lunch only and another pool at our end of the hotel grounds. A quiet hotel experience, very relaxing with no noisy teenagers, beautiful gardens and very friendly staff. I am finding it difficult to find any negatives but maybe tea/coffee making facilities in the room would be good and possibly a pool waiter would benefit both the hotels income and the relaxed people lazing by the pool.
“Recommended”
5.0
23-11-2011
Lars B, Oslo, Noruega
We stayed at this hotel for the third time in November 2011. The hotel and the place - Puerto de Mogan - are - literally spoken - recommended at the warmest.
“Amazing”
5.0
21-11-2011
shelley l , Londres, Reino Unido
Me and my boy-friend stayed at this hotel in August 2011 for a week. Our first impressions were 'WOW'. The hotel is very grand, we got greeted with champagne/ juice even at half 2 in the morning! The hotel grounds were AMAZING and we would go back in an instant We were even called in our room by the hotelk manager just to make sure that we were enjoying our stay. And everyone in the hotel were invited to a champagne reception by the pool in the evening, where we were introduced to the hotel manager and staff. Anyone that has said that this hotel is rubbish must be insane. It is by far the best hotel that we have ever stayed in.
“Lived up to expectations”
5.0
20-11-2011
LoobyLou050 , Glasgow, Reino Unido
Visited this hotel in April as a 50th birthday treat so we were looking for something special. We were not disappointed. The hotel is very well run and beautifully laid out and the staff are efficient, pleasant and friendly. We were half board and had booked a junior suite which has the advantage of an exclusive restaurant for breakfast, a turn down service at night and use of bathrobes during your stay. The suite was well appointed in a tranquil area in beautiful gardens at the rear of the hotel. The food was excellent in the buffet restaurant and gourmet standard in the a la carte Los Guyares restaurant (on the half board option you are allocated 15 Euros per person towards the bill once per week of your stay) we had a wonderful meal there on the terrace overlooking the waterfall and the gardens. The entertainment in the hotel is a bit hit or miss in the evenings, we preferred to walk into Puerto Mogan after dinner for a drink or relax on the balcony of the suite. The facilities in the hotel are excellent it is spotlessly clean throughout and the pool area is beautiful with the comfiest loungers we have ever encountered. Some other nice touches are the managers cocktail party, the fruit platter and the champagne glasses and wine glasses provided in the suite. Overall a relaxing holiday which lived up to the description in the brochure
“FANTASTICO”
5.0
19-11-2011
pacobaena , Madrid, España
Acabamos de pasar una semana en este hotel, en pleno mes de noviembre el hotel estaba lleno, y no es de estrañar. Las instalaciones son fantásticas para un hotel de 4 estrellas. El personal es muy agradable y atento en todo momento. Las habitaciones son amplias aunque hay algunas que tienen mejores vistas que otras (hay que pedir habitaciones con vistas a la piscina, los módulos B y C son los mejores y después de hacer la reserva se puede llamar al hotel para que te alojen en uno de estos dos módulos). El bufet del desayuno y de la cena es fantástico. El hotel es enorme, muy amplio, a pesar de estar lleno no tienes sensación de agobio ni siquiera en el restaurante. Es uno de los mejores hoteles en los que he estado en Canarias. Muy recomendable.
“Pagas cuatro estrellas por un hotel de cinco estrellas.”
5.0
18-11-2011
canario054 , Gran Canaria
A pesar de estar lleno este hotel es todo amabilidad, desde recepcion, bazar, camareros, jardineros, todo el personal, la comida excelente, la unica pega que le encuentro es que la persona que esta en la puerta no se ofrece a sacar ni meter las maletas en el coche. Las instalaciones magnificas, bien cuidado, sin problemas de hamacas, sombrillas, etc, Es obligatorio no perderse la zona de arqueologia que esta dentro del hotel. La Playa a diez minutos.
“Brilliant week”
5.0
18-11-2011
jaylyn93, Bristol, Reino Unido
We stayed in September 2011 and loved it. As many of the reports say, dont go there if you want lively. But you can get a bus/taxi into Los Christianos for a day (we did that to swim in the sea) if you need to. But we really loved the Apart/hotel and would definitely go back. Met some lovely people there, within 15 minutes of relaxing on our sunbeds, fellow guests and the lovely entertainment guy had persuaded us (not pushed!) into playing a game. Plenty of sunbeds and lovely pool. Such a comfortable place - wish we had stayed longer. Only ate in the restaurant for breakfast the day we were leaving - ok - but we do like eating out in different restaurants and found the wonderful Rendevous Restaurant just down the road. We enjoy walking and the coastal path was delightful and relaxing. The apartment itself was lovely, we overlooked the road, but it was very cool, as opposed to the guests overlooking the pool - it was extremely hot while we were there. Walked to Los Abrigos, so pretty, but it was too hot to eat lunchtime, although we had a few beers there before the walk back. But everyone recommended the amazing fish restaurants there. All staff at hotel from reception to cleaners very happy and helpful. Bed changed frequently and soo comfortable.
“9 herlige dager i Mogan”
5.0
17-11-2011
Un viajero de Hoteles.com ,
En fantastisk service, lekkert anlegg, hyggelig betjening, nydelig mat, virkelig balsam for sjelen. Kan absolutt anbefales!
“A great stay!”
5.0
16-11-2011
Hazel W, Reading, Reino Unido
We stayed at the hotel from 5 - 12 November. It had been highly recommended by a friend and we were not disappointed. The hotel is beautifully laid out and the grounds are lovely. All the staff were incredibly helpful and friendly. The hotel was not full when we were there and we had no problems with queues anywhere or finding a tranquil spot to relax. We stayed on a half board basis in a junior suite (chosen largely so that we would have peace and quiet!). The suite was lovely and very peaceful. The junior suite also entitled us to have breakfast until 11 in the quiet pool-side restaurant and to a free meal in the lovely a la carte restaurant in the hotel. (We also had a free half bottle of white wine and half bottle of red wine with the meal which was an unexpected added bonus. NB We booked our meal on Tuesday for Thursday evening and had no problem. I overheard someone trying to book a table on Thursday evening for that evening or the following night and was told that the restaurant was fully booked for both nights so it is probably a good idea to book up early if you want to eat there.) We didn't particularly want to stay half board but were given no choice by our travel company. We would have preferred to stay on a B & B basis and ended up swapping dinner for lunch on three nights and eating out near the harbour which was lovely. The hotel was expensive for drinks and I would advise either stocking up at the local supermarket and storing the drinks in the fridge in the room and/or having a pre-dinner drink by the harbour which is gorgeous. The hotel buffet was excellent but the second sitting was at 8.30 which is a little later than we'd prefer and the first sitting was rather too early. We were surprised that the hotel was unable to operate on a walk in basis, especially when it is not full. The hotel is situated about 15 minutes' walk from the lovely harbour (or about 5 minutes' walk from our suite using the back gate). The resort is lovely and i would think is probably the prettiest and least spoilt of the resorts on the island. We took a boat trip to Puerto Rico on one day. The boat ride was nice but Puerto Rico is tacky and has little to recommend it. My husband took a ride on the submarine from Puerto de Mogan harbour which he thought was quite interesting and we hired a car and driver for the day on one day and went on a tour of the island which was worth doing. (Teror is lovely.) All in all, if you want a relaxing week in lovely surroundings I would highly recommend the hotel.
“Mid Term break October 2011”
5.0
14-11-2011
Breda L , Limerick, Irlanda
Just back from an absolutely fantastic holiday at this hotel. The experience was second to none, the service was first class and the staff were excellent. Our rooms were 2207, 2208 and would highly receommend them. We travelled with teenage children who had lots to keep them entertained on our break, it was ideal for them. We have stayed in many hotels over the last number of years and have never made any recommendations on trip advisor. So signs are on that we really did love this holiday.
“Ett hotellkomplex mycket utöver det vanliga för den som önskar något speciellt.”
5.0
14-11-2011
Per E, Bollnäs, Suecia
Ett fantastiskt fint hotell med hög standard, rent och snyggt. Maten som serverades såväl vid frukost som middagspensionen var av hög kvalitet och med ett rikligt utbud av rätter. Rätterna var snyggt upplagda så att det var en fröjd för ögat.Servicen på resturangerna var synnerligen god. Mångfalden av de exotiska växterna inom hotellet var välskötta och frächa.Stora rena badpoler med kostnadsfria stolar och handdukar.
“Late summer sun in ideal relaxation”
5.0
13-11-2011
jandntrips, St Albans, Herts
We arrived on the 3rd October 2011 for 1 week. The staff were excellent and the rooms were kept very clean. One of the largest hotels we have stayed in but due to it's lovely layout it is not imposing. Plenty of walkways lined with vegetation. Would we go back - absolutely. The only bit we struggled with was the buffet style evening meals - food and the options were brilliant but the queuing with other guests on occassion was a little irritating (only when fellow European's have no manners and not the hotels fault!).
“Super holiday - friendly staff”
5.0
13-11-2011
Pagter ,
Even though in the more expensive end, it was perhaps the best vacation ever! Actually the kids now want to go there instead of skiing.... (4 and 7 years). Much older kids might find it a bit borring, but we are going again!
“Et glimrende hotel med god plass. Nydelig beplantning.Fantastisk frokostbuffet med kaviar og champagne.”
5.0
11-11-2011
Leif-Erik N, Asker, Noruega
Et glimrende hotel som så absolutt stod til beskrivelsen. Nydelig resepsjonsområde. Fantastisk frokostbuffet med kaviar og champagne. Ikke vant til det daglig. Nydelig beplantning og generelt god plass. Kan så absolutt anbefales. Ta juniorsuite, det lønner seg.
“High standards maintained”
5.0
08-11-2011
jthain58 , lancashire
We stayed here in October 2010 and left a full review of our stay which can be found way down the list. Having returned in October 2011, I am happy to report that the high standards have been maintained and I am a heartbeat away from booking for October 2012 as well. I contacted the hotel prior to departure to request the same room that we had in 2010, which they kindly arranged for me. We had a couple of minor issues with the room but these were sorted quickly and with no fuss. Having stayed there previously, we were more street wise which enhanced the pleasure of our time there. The nightly entertainment was of a good quality and we were pleased to find the ten pin bowling alley which we somehow missed in 2010. There's a small fridge in the rooms which used to be a minibar, but this is now an on request service so there's now plenty of room for your own cold drinks. 5 litre bottles of water for 1 Euro from the shop in reception represents good value. Overall, if you are looking for a place to chill out and have some late year sun, we are more than happy to recommend this hotel.
“Top Class”
5.0
07-11-2011
Magyar4171, Inverkip
Just returned from our second visit to this fabulous hotel. Quick check in with a welcome glass of sparking wine from friendly staff who recognised us from our previous stay . A e mail request for a particular room was fully met. The room with a great view of the pool was imaculate with comfy beds and fluffy towels. Free pool towels are available so lose that extra weight in your lugage. We booked full board plus which gives you House Wine, beer and water with lunch and dinner. The hotel has fabulous gardens to wander through and if inclined a botanical tour of the complex is available. The food in the buffet restaraunt is tasty, plentiful with a great choice including show cooking. Veggie meals are available and the breakfasts cater for every taste including sparkling wine! The A La Carte restaurant Los del Guayres is fantastic and if you are on half or full board an allowance of 15 euros per person is deducted from the bill (if you are on full board plus the house wine etc is still included). During our visit the pool bar was closed at night leaving the lobby bar, the lounge bar and the entertainment bar, which are all inside, open. It would have been a pleasure, coming from Scotland, to sit outside at night in the balmy air to have a small libation! A couple of considerations for the Management are although not a 5 star hote,l it would be nice to have tea and coffee making facilities available in your room and please give us any British TV Channel which is not BBC world News. All in all this hotel provides a Top Class holiday at a reasonable cost, the staff from reception, gardeners, waiters and maids are great and are always willing to assist you with any questions. Will be back next year. PS Many thanks for the lovely Birthday cake and champagne provided by the hotel on my wife's Birthday John & Moyra Morrison
“Lovely relaxing holiday”
5.0
07-11-2011
loisbryanandharry, Sheringham, Reino Unido
The hotel is set in amongst the most lovely surrounding garden areas giving a feeling of privacy and tranquility. There are two swimming pools - one best for families, where the animation team hold aqua classes, water polo etc., the other pool has a more peaceful air about it. We used both. My son had a great time on the 3-day dive course which we booked through the hotel's dive centre. He tried the free 'taster' session held in the 'family' pool (available several afternoons a week) and went on to do the course (theory and practical) with Max and had a further dive with Manu on our last day. This wonderful experience will stay with him. The Taylor family.
“Great place, great holiday”
5.0
07-11-2011
lolaEdinburgh, Edinburgh
Stayed here in October with husband, son, wife and two children aged 3 and 1. Had a great time, apartments really clean and big, lots of room for children to play. Also handy for pool. We were half board and food was excellent, lots of choice. Lovely area and easy to walk to beach along promenade.
“Nice spot for the family”
5.0
04-11-2011
kevinmoran1000,
We picked this place from previous reviews on trip advisor we chose the 2 bedroom option which I have to say was the correct choice although you have to get used to the lifts 4 in all to get to our room but it sounds worse than it is . The 2 bedroom are huge apartments with two large bathrooms and a balcony which is the biggest we have ever had complete with outdoor shower . For the.kids there is the animation team which has daily activities and a special mention to Karolina who looked after our daughter well with games and arts and crafts certainly took a little pressure off mum and dad .... All in all a good place to stay would consider it again
“Fantastic”
5.0
03-11-2011
KnittingLisa, Norfolk
What a wonderful hotel. Staff were brilliant and made our holiday. Food superb, rooms lovely and clean. Pool area great. Spa lovely and relaxing
“Fantastic service and the perfect little family resort”
5.0
01-11-2011
loopsngeo, Essex
Can only echo the glowing reviews below - we stayed here over half term and had a great family holiday with everything we needed on hand. The room had a travel cot ready for us without us even requesting one and they had taken note of all our requests re the room and being near other members of our party. I would recommend our apartment - K230 as it was just above the swimming pool and very close to the restaurant, soft play, laundry, everything! So we didn't even have to use the dreaded lifts!! The pools are not the biggest but this does mean they are not as cold as you sometimes get so you could actually enjoy swimming in them. Our kids really enjoyed the kids club and Karolina does a wonderful job actually doing some arts and crafts with them and not just colouring in. The downside was having to find room in the suitcase for their creations! Food - we were on full board plus which was a good deal despite some meals being better than others. I have had better hotel food but I think what you get is pretty good value for money. There are lots of lovely restaurants in Puerto Mogan though and with teh Hiperdino opposite it is really well set up for a self catering holiday and I would consider this next time. I am sure we will go back!
“Another satisfied customer”
5.0
30-10-2011
Headaway , Milton Keynes
I've just returned from the Cordial Mogan Playa, and was very pleased with the overall holiday experience. The grounds are fantastic; it's as though the hotel has been built inside a sub-tropical Kew Gardens! The pools are probably the cleanest I have come across, and generallty the level of service and facilities is very high. Inevitably, there are a few minor moans: MarieStretford's recent review was absolutely right about the evening buffet. After a couple of 'bun fights' we took the option of having the lunchtime buffet (smaller, but far calmer), and then going out for the evening. We had one dinner at the a-la-carte restaurant on site, but this wasn't exceptional (although the atmosphere was lovely). Also, be aware that the Friday hotel tour drags on for over two hours - but you can't escape the latter part because you've gone underground into the bowels of the hotel. Aside from these gripes, I thoroughly recommend the hotel for anyone wanting a package hotel with significantly more up-market feel than the average
“its a gem”
5.0
26-10-2011
backpackerCanada , canada
this place is like heaven i enjoyed every bit of it though i found it expensive but just loved it greats ervice great room i dont have any complains
“Excellant holiday”
5.0
24-10-2011
travman_8, Essex
Hotel Cordial Mogan Playa A most unusual layout for a hotel, not boring and repetitive blocks, but imaginative and tropical. Water and streams are used to effect and really enhance the the atmosphere. Reception was polite and efficient, we were shown to our room by a friendly porter who pointed out the salient points of the hotel as we went. The room passed all tests for cleanliness, we could not detect anything wrong at all, it also stayed that way as room service was first class. The air conditioning worked well and was not noisy or intrusive. The grounds are very well kept with interesting trees and shrubs in abundance. Both pool areas are clean and well maintained, the use of salt instead of chlorine is a huge plus as you don't leave the pool smelling of bleach. There are ample sun beds, the most comfortable I've ever met, with parasols available. Food was first class at all times with a wide selection, well cooked and replaced frequently. One complaint is that water is not supplied free at dinner and costs E2.1 for a small bottle. The management tried hard to make everyone's stay a success and were often seen “walking the patch” a questionnaire we completed outlined that the morning coffee was not hot enough, this was soon rectified. Evening entertainment was generally good, the Choice Show Band were very professional and put on an excellent show. Other tribute bands were also worth a visit. Tea and coffee facilities in rooms were not available anywhere despite some brochures saying they were. Bar drinks are a bit pricey but can be bought outside at a reasonable price, no one seemed to worry if you brought in a carry bag full of drink. There is a fridge in the room, handy for keeping beer and water cool. The harbour area is pleasant to walk around at night with many bars and restaurants available. The beach is safe and sandy (sahara sand) and only a short walk from the hotel.
“First rate holiday”
5.0
23-10-2011
rbgill1, Hull
Just arrived home having had two fantastic weeks at this hotel. This is the first time on a holiday where I can honestly say ALL the staff are very proffessional and friendly unlike most of the staff we came into contact with at Doncaster airport!. The staff take pride in their jobs and it makes the holiday more enjoyable. Our only gripe was the lack of staff at the bars but it didn't spoil our enjoyment. The hotel and gardens are very clean and the food was fantasic with lots of choice even for vegetarians. Being able to swap an evening meal for lunch came in handy and it was nice to eat lunch in another buiding for a change. The rooms are spacious and there are plently of sunbeds!! The beauty of this destination is not only the hotel but the picturesque harbour which is bar far the nicest along the coast. Will be returing in the New Year.
“Another excellent visit”
5.0
23-10-2011
heather38Cheshireuk, Cheshire uk
This is our 3rd visit to this hotel and we always find it is exactly what it says on the tin! We have been at various times of year but this is the first time in the winter months (first week in October) despite having a ground floor room (which is one of my pet hates!!) everything was great, food does become a little samey and alcohol prices seem to have increased dramatically at dinner and in the bar but okay. I do wish the hotel would start it's own transfer service though as being on the usual package holiday bus for a long time does always taint the start and end of the break!!! We did try the spa this time and found the treatments to be great and okay prices in comparison, I did feel that you should not have to pay to use the sauna and steam room etc as an extra!!
“Would defiantly recommend!”
5.0
23-10-2011
hansford9, Bournemouth, UK
These bungalows are fantastic six of us statyed at green golf and we where giving two bungalows right next to each other. both bungalows were in a great and clean condition. The grounds of the complex are also in great condition and everyday we saw upkeep of the grounds. After reading other reviews i was worried about the "rude / unhelpful staff" but every member of staff i met was smiling and very helpful! The complex also offers free buses down to the dunes of maspalomas and playa del ingles, But taxis our very cheap as well. Green Golf is a fantastic complex and we will be returning!
“Have booked to return for 5th time - says it all!”
5.0
22-10-2011
MillsyHinton , Northants, England
We stayed here for the 4th time in January 2011 - my husband & two children aged 4 & 2. The whole place is spotlessly clean, well maintained and the rooms clean & comfortable. The food is good and I always know that there is something that the children will eat. It would probably get a bit samey if you stopped for two weeks but thr fish & meat grills means that you get a good variety. The hotel is in a great position and most days we would walk into the town. The pools are very clean and there are plenty of sunbeds. The only thing I would like is more english guests. My little girl loves meeting & playing with other children but over 90% of the guests are germans so the language proves a huge barrier! The kiddie club is great too. I really can't fault this hotel. They cater very well for families and that's why we keep returning. Can't wait for January 2012!
“Brilliant hotel with excellent service, food and entertainment”
5.0
22-10-2011
Wendy B , Reading, Reino Unido
We have recently returned from the most calm, relaxing and enjoyable holiday we have had in a number of years. Cordial Mogan Playa is set in the charming, picturesque Puerto de Mogan with its lovely beach, shops and harbour. It is a beautiful area to stroll around and soak up the local atmosphere. The Hotel rewarded us with excellent service from its friendly, attentive staff, delicious food and exceptional entertainment. This Hotel is so confident of its standards it encourages its visitors to go on 'The Hotel Tour', which takes a couple of hours to look around the hotel's nooks and crannies, which sounds boring but was the most fascinating insight to what makes a hotel tick and the high standards that Cordial Mogan Playa uphold. We cannot fault the care and attention we received on our holiday and are looking forward to returning again soon
“October sunshine and a brilliant hotel”
5.0
21-10-2011
DavidandSue37 , Derby, United Kingdom
Puerto Mogan is a great choice for the visitor who doesn't want thumpety - thump nightlife - it is small but based around a genuine old fishing port rather than being a purpose built resort. So it has charm and also a good choice of restaurants, but no water parks, crazy golf or time share salesmen. The hotel is outstanding. It is scrupulously clean and the staff seem to share a genuine commitment to customer service. Food is buffet based with almost too much choice. There are two swimming pools - one with 'animation' and the other a bit quieter - set in grounds that could qualify as a botanical garden. And there are a lot of grounds; you could spend hours wandering around. It is also what we in the UK would call DDA compliant with specific rooms for people with disability. Rooms are a good size with a decent balcony and air-con. There was free entertainment of a reasonable standard every night of our stay; a Bee Gees tribute - not usually what we would watch - was actually quite outstanding . An unusual highlight was a (daytime) tour of the hotel (taking a staggering 2 hours) that included visiting all the backroom parts - including laundry and kitchens - that hotel guests usually never see. It says a lot about their confidence that they are prepared to show these areas, and it reinforced the impression of a high quality operation staffed by people who care about giving guests a good time. So no negatives really - you'll pay 4 star prices in the bars, but there are nearby supermarkets where you can get perfectly drinkable wine from two or three euros (no really, it was perfectly drinkable!) And it was very hot in October - in the 30's - but a dry heat so when we go again we'll probably leave it to the new year.
“An Idyllic Experience”
5.0
18-10-2011
greebo54,
We have just returned from two sunny weeks at Cordial Hotel Mogan Playa and found this exceptional hotel to be even better than we remembered.We first stayed there in February this year and for the first time in over 20 years of European travel returned to a hotel in the same calendar year.There are nine accommodation blocks ,with a total of 480 rooms and suites,spread over a huge area of trees and bushes and 2 massive pools .The architecture of the buildings is mind boggling with trees and waterfalls galore.Helpful staff and omnipresent management never revealed a sullen frown and always greeted you with "ola".The food was excellent .Mogan,a small village when we first saw it in 1998,has not suffered from its major development ,and its flower strewn area known as Little Venice is still the same as it was 13 years ago.It would be unfair to single out any particular member of staff as "the star"but that title could be shared between the air conditioning (an unfailing relief to return to after a day of temperatures in the mid 30s)and the coach driver who returned us to the airport after nonchalantly manoeuvring his large vehicle through ten point turns in the pick-up hotels'narrow driveways.
“Excellent hotel and worth every award and praise!”
5.0
17-10-2011
Harleyclarkey, Dublín, Irlanda
We were a little apprehensive as we were "stuck" here for 10 days! But we needn't have worried. The hotel fully deserves the 4 star rating ...and maybe even more. it is clear there are friendly and professional managers here. I have always said...happy managers = happy staff= happy (repeat) customers. Reception was effortless, friendly and smiling. And Wow! The hotel itself is just a wonderful collection of well designed and thought out buildings. The reception area just beggars a stroll around. Our room was fine with all you will need for a sun holiday. We experienced some noise, like furniture moving, but a polite word to our neighbours fixed the problem. Our "double" bed..why 2 singles?? And the mattress? Mmmm...hard and not nice. TIP...ask for a softer over mattress. I only realised this the day we left!! The pools are the centre pieces and deservedly so. Plenty of sun beds and great bar service. Each lounger has a wireless pager for service! The pools themselves are spotless as are the surrounds. I prefer the pool nearest the reception. Less pesky, noisy kids. The gardens and their maintenance are a credit to the gardeners and my compliments to them as an ex landscape designer. The hotel caters for 1,000 guests with about 260 staff. However you don't ever feel there are 1,000 guests! The restaurant is wonderful. We luckily had an outside table and were able to enjoy the gardens and the water features which were right beside us. Fabulous! There was never a sense of rush or panic as is often the case with buffets. But then we always wait awhile. If I have a gripe it is with the food. The breakfast is deffo one of the best we have had in any hotel, including many a 5 star. Lots of fresh fruit, great pastry and bread selection, meats, cheeses, juices, shakes, smoothies, cereals, hot buffet, cava (!) etc, etc. I had only one gripe here. I like bacon as do most people in the morning. The bacon offered was uncooked, white and should not have left the kitchen as it did...it should have been crispy. Also, the sausages were not good. The dinner for us became monotonous. I would suggest less salads and more live cooking stations such as a paella station and a pasta/pizza station in addition to the meat/carvery station. There is a pizza station but well hidden away! The hot buffet selection just did not do it for us. It was bland and uninspiring. The desserts were good and varied. We ate out twice, once in the village and once in the restaurant upstairs. Worth a visit, if a bit pricey. A special mention to the wonderful and ebullient Carmello, the maître d'. And to our professional and attentive waiter, Alfonso. Both true professionals who helped make our stay a very enjoyable one. The cleanliness throughout the hotel was exemplary. My other half has hawk eyes for the smallest speck of dust and this hotel passed with flying colours!! All in all this gets 5 from us as there are far too many good and great points that far outweigh any small gripes.
“Fabulous Hotel - Excellent food, service and location”
5.0
16-10-2011
Martin L , Bicester, Reino Unido
We stayed at the Cordial Mogan Playa last week and thoroughly enjoyed the experience. The Hotel is an amazing structure centred around an enormous circular building - The reception staff were extremely polite and we received a glass of bubbly on arrival. The room was very comfortable and included a large bathroom with bath and shower plus a separate WC. The cleaniness was superb, air conditioning which worked really well, towels changed most days, a fridge in the room for your own refreshments etc. The restaurant, although large, provided any food you could imagine.Eggs at breakfast and other items prepared in front of you by the chefs. For dinner we had a reserved table of our choice and many foods were on offer including amazing fish (a choice of at least 3 each evening), huge variation of salad items and various selections of hot meats and vegetables. The attention to hygiene was first class and the restaurant staff were so helpful and polite. The wine on offer was reasonably priced (about the same as UK). The outside pool areas are exceptional with loads of beds available and not many people leaving towels to reserve beds etc. Within the grounds there are many well tended garden areas with a huge range of tropical plants and cactus. The evening entertainment was good with tribute bands, acrobats and a modern string trio playing modern music - interesting! We would thoroughly recommend this Hotel and will return asap Finally, there appears to be no sea view rooms, as some of the guests were expecting, but the hotel balconies are sensitively set out as a rule. In saying this some rooms face the cliffs at the rear, but most clients were happy with their accomodation. A truly wonderful experience. M and J Bicester
“Excellent food, service and standards. We'll be back!!!”
5.0
12-10-2011
ukwilkis , North Wales
Stayed at this hotel 1st to 8th October. Having read all the great reviews, we were not disappointed. From the minute we arrived to the minute we left the staff went out of their way to make this one of our best holidays ever. They take customer service as a priority here and the food is of a very high standard too, Rooms too are well furnished and the hotel is worthy of a 5 star rating in my opinion. We went on a guided tour of the hotel on the friday of our holiday along with approx 20 other guests.. We went into the underground tunnel and were shown the kitchens, underneath the swimming pool, the laundry room and the carpenters workshop. We even went into the hotel MD's office and he shook each of our hands in turn and thanked us for staying at the hotel. This was a nice touch indeed and he invited us all to a cocktail party that same evening. We have always stayed in the Riu chain of hotels previously and have always been impressed by them and I didn't think that we would find another hotel that could possibly surpass their brand. I can honestly say that The Cordial Mogan Playa is better in every respect. We will be back, the sooner the better!!
“A wonderful time again”
5.0
10-10-2011
Randjyorks, Sheffield, Reino Unido
we previously stayed here 3 years ago and wondered if we could be a little disappointed 2nd time around, could it possible be as good as we remembered. We shouldn't have worried, once again it was a marvellous stay in a first class hotel. From the moment we arrived to the time we left it was so relaxing and the staff were excellent. The sun loungers have to be the most comfortable ever, I could have slept on one through the night, the beds were quite hard, only a slight criticism. Food was again very good with so much choice and the price of drinks was reasonable compared to other hotels we have stayed in. The cocktails were absolutely yummy, if you like mint try the Grasshopper. The pool was spotless and just the right temperature, it was so peaceful at the pool nearest to reception, absolute bliss. Can't wait to go back again!
“Fantastic!”
5.0
10-10-2011
DeeBedfordshire, Bedfordshire
This is our 3rd year at this hotel and we were again not disappointed. It is a 4 star hotel but probably could be a 5 star. The moment you get there, the Reception staff are great, there is a glass of bubbly for each guest and a porter takes your cases to your room. From then on, its first class all the way. There are plenty of sun loungers and umbrellas so no one has to fight to get them, or get up at the crack of dawn. The restaurant serves fabulous meals, the weather is heaven - what more can I say? Also, if you get chance to go to their exclusive Las Guevayes restaurant, you get a discount of 15 euros as part payment against your half board. I cannot recommend this hotel highly enough.
“Holiday 17th to 14th September Fantastic”
5.0
07-10-2011
FaithBirmingham , Birmingham, Reino Unido
We were looking for a holiday to rest a recouoperate and we certainly found this at the Cordial Mogan Playa. I had researched this hotel in depth and the surrounding area and was not disappointed when we arrived. The hotel is certaily worthy of a 5* accomodation, the staff were very accomodating and friendly. The harbour area is quiet but thats what we were looking for on this holiday. We sat most evenings sipping Sangia people watching overlooking the sea whilst the sun set, we then wondered back to the hotel in time for drinks at the cocktail bar in the hotel. We will be returning as soon as we can. I would recommend a private taxi from the airport, we booked this in the UK at £80 return and was much better than sitting on a coach fo a couple of hours.
“Really lovely hotel”
5.0
07-10-2011
AndyFran , Sheffield, Reino Unido
We stayed in the hotel (there are apartments nearby) and were really very impressed. Puerto Mogan resort is very pretty and there are lots of little restaurants and bars and a pretty marina. It isn't typical of the resorts on this island at all - thankfully!! On our journey from the airport we were terrified that we would end up in a resort like the ones we were passing through en route (from memory I think these were Playa d'Ingles and Puerto Rico). We were so pleased to finally arrive at this hotel!! It is a fairly long journey from the airport and the last stop the coach makes. We were the last two people on the coach. But it is really really worth it and we have both said that we will definitely return again. The weather was fantastic (we stayed end of Aug-Sept). The hotel itself is really beautiful and spotlessly clean. Food in the restaurants was to a really good standard with lots of variety and choice and they are flexible changing from evening meal to lunch if you are on half board. We changed to lunch a few times and again, the standard and variety was really good. My only complaint food wise would be regarding the main hotel poolbar - don't try it. It was awful and not typical of this hotel or the rest of our experience here at all. The only other problems with this holiday/resort are easily solved I think - firstly, I agree with other reviews that the resort really isn't big enough to hold your interest over a week and especially over two weeks. But it is quiet and pretty and that's far more important to us than a full on entertainment resort. There is a good beach - it is quite small but it is very clean and lovely. There are a number of little shops and boutiques and it is very charming. The restaurants we tried in the harbour served gorgeous food - especially fresh fish. Because the resort was small, we hired a car and toured the island and I would really recommend this to anyone - stay away though from the horrid resorts and go inland - it is a very pretty island. The roads through the mountains are a bit insanely terrifying at times but thankfully the boyfriend did the driving and the photos we took are fab. The only other problem is the coach journey transfer from Las Palmas airport - when we go again we will definitely book a taxi or pick a hire car up at the airport. We both said that spending well over an hour twisting up and down the roads of Puerto Rico in a coach at 2am is something we don't want to repeat. If you do take the coach - don't be dismayed as you make your way through all of the horrid resorts en route. The hotel at the end of your journey is fab - we are hotel snobs and loved it!!
“Edens lustgård”
5.0
07-10-2011
Dan J , Nyland
Vi hade höga förväntningar på hotellet utifrån vad vi läst på det här forumet men allt stämde till 100%. Trädgården var helt underbar med alla sina växter från hela världen; gröna frodiga i välskötta rabatter som bl a gav skön skugga vid poolområdena. Dessa var väldigt fina och välordnade med sköna solsängar och dessutom bubbelpooler till allas glädje. Vi bodde i en junior suite vilken höll hög standard med bra fasthet i sängarna, ej för hårda som vissa tycker. Oberoende vilken personalkategori du hade kontakt med så bemöttes man på ett mycket bra sätt, inget var omöjligt. Trevligt med flera olika resuranger, med mycket bra mat, för intag av fruskost, lunch och/eller middag. Sammantaget, inklusive närheten till Mogans charmiga och pittoreska centrum, gör att vi gärna återvänder till Cordial Mogan Playa.
“My holiday 24th Sept 2011 to 2nd October 2011”
5.0
05-10-2011
rolandsreview , paphos
I have stayed in many hotels around the world, and the Mogan Playa stands out as one of the very best. The environment within the hotel, and it's grounds, is faultless with a huge variety of plants and water features. The staff are friendly and attentive, and the restaurants are of a very good standard with a wide variety of well cooked and presented food. My only negative comment applies to the nearby village. The harbour and the small beach are attractive, although there is not enough variety to maintain ones interest over a weeks holiday.
“Even better than expected!!”
5.0
04-10-2011
Julia H , Haddington, Reino Unido
Just back from a weeks' stay here and from the moment we arrived we knoew we were going to enjoy ourselves.. The Receptionist (Anamaria) organised room service for us as we arrived later than we intended and missed dinner - however we "exchanged" this for lunch on our last day. The rooms are spacious and very comfortable with aircon. Minor quibble - why only one English language TV channel - BBC news. Gardens and pools are wonderful and the atrium area around reception is just stunning. I liked the little short cut through the gardens to the main area of Puerto Mogan. Having chosen the 2nd dinner sitting we felt we didn't need to rush to get ready which suited us fine as we had a lovely wee garden to sit in with a drink. Puerto Mogan has changed since our last visit 12 years ago but still retains its charm. We hope to return to this terrific hotel in March, this time bringing my mother who will shortly celebrate her 80th birthday - we can't wait to show her how good it is!!
“Excellent, totally worth a stay!”
5.0
01-10-2011
MMacDublin, Dublin
I wasnt convinced with all the "excellent" reviews on trip advisor being disappointed in the pasr but we decided to give it a try for a family break with our toddler daughters. It has been everything we expected and a hell of alot more. The booking advisors with Cordial have been excellent, we got interconnecting rooms with an adjoining hall creating tremendous space but also extra security. Food is 5 star, childrens club and animation team superb and staff wonderful, polite and intuitive.We have visited similar five star family hotels in the canaries and it is a surprise the Mogan Playa has not been awarded its fifth star yet. We cant wait to come back in 2012.
“muy buen hotel , una estancia fantastica”
5.0
28-09-2011
CesiB , Provincia de Ourense, España
Recomendable para todo el mundo , sobretodo si bucas un hotel tranquilo con buen servicio y alejado de aglomeraciones y ruidos .
holidays
5.0
25-09-2011
John C , Manchester, Reino Unido
My couple and me spent a week at Cordial Mogan Playa with our eight years old child and I must say that this is maybe one of the best hotels I've ever been. Leisure facilities always enjoyable, specially the gorgeous garden area. I would like to highlight the kindness and professionalism of the enterteinment staff, they made us feel at home among them. Of course I would recomend this hotel to other British couples with little children.
“A Brilliant Holiday”
5.0
24-09-2011
BY291B , Manchester
The many positive reviews on this site are not wrong - we found this to be an excellent hotel, we had a great time and are already planning to return. There's not a lot I can add to the many detailed reviews already here. Personally I feel that the most impressive thing about the hotel is the fact that although it's a huge complex with a large number of guests, the sprawling layout of the grounds means that it never really feels busy or crowded. It's obvious that they take a great deal of pride in the appearance of the hotel and gardens and the whole place looks very well taken care of. Food was excellent, I am a bit of a fussy eater and my partner is vegetarian, and we both found plenty we could eat every night. Breakfast was a particular highlight. This is the first hotel I've been to in the Canaries where you could still ge a sun lounger beyond 10AM - there are two large pool areas and we always saw sun loungers available at both of the pools throughout the day. The pools are huge and a nice temperature, and outdoor jacuzzis are also available which was a nice touch! We spent a little extra money on a Junior Suite - we were in two minds before we booked but if you can I would definitely recommend it. We had a separate living area, bedroom and a private garden with our own loungers. The layout of the suites is fantastic - they are set back a little from the main hotel towards the resort, you almost feel like you have your own private villa in the sun. Well worth every penny. There is free, reliable, fast wifi Internet in the lobby too - fantastic. If I had any criticism, I would say that drinks are a little expensive - however the bar service was always excellent, and they use premium brand name spirits in all the drinks so the cocktails are very nice. In the main restaurant the drinks service was occasionally a little slow, but I think the staff are just getting used to a new computerised ordering system. Entertainment was of the variable quality you normally find, but there's a magic show which was well worth seeing, very entertaining! The resort was nice, it's split into two halves, a beach and a Marina, with a channel separating them. There are some nice cafes and restaurants in both halves, the beach half had some nice ice cream places too. There's a shortcut out of the back of the hotel to get to the resort (accessible with room key card) which was a nice touch as it saved a bit of walking. For a relaxing holiday this would be hard to beat. I think you'd have to go looking for problems not to like this hotel. I wouldn't hesitate to recommend it.
“Best Ever Holiday”
5.0
24-09-2011
Marion018 , Wiltshire
Wow! What an amazing hotel. Having read the reviews we were expecting something good but never imagined that it would be this good.Our most relaxing holiday ever. We hardly left the hotel which is unusual for us on holiday. All staff were really helpful and friendly and any requests were dealt with immediately. Food good with a great choice. The hotel and gardens were beautiful and always spotless. The reception area was stunning. We were really pleased that we had booked a Junior Suite with a separate lounge area - we even had our own garden surrounded by a hedge and trees. The entertainment was mostly good and enjoyable. Jens and the animation team were brilliant- great fun and always very professional-the best we have encountered. Thank you all! Management were always around the hotel and happy to talk to us. We cannot speak highly enough of this hotel. We will be back!
“Fantastic Hotel”
5.0
20-09-2011
Sunnybunny84 , Elgin, Reino Unido
Im just back from Gran Canaria having stayed at the Cordial Mogan Playa Hotel as a lone traveller. The hotel and its staff are out of this world, the setting and service couldnt have been better. I was last off the transfer bus and by then was a bit worried as to what I was going to, (having seen some really nice hotels on the way)..................I shouldnt have wasted a moment worrying. The general appearance of the hotel was of a really high standard and the reception staff couldnt have been more helpful. The food was brilliant with ample choice for even the fussiest of eaters. The wine and soft drinks were I thought a bit on the expensive side, Id advise to upgrade to include drinks in your tariff. The restaurant staff were quietly efficient and very thoughtful in giving me a table to the edge of the dining room where I felt comfortable as I was eating on my own. I used the spa and wellness centre and the gym, both were great and no problem with getting on the equipment at the gym even although its fairly small. The evening entertainment was really worth seeing and of a standard that I would happily have paid to go and see in a club back home. Playa de Mogan is a beautiful little fishing village but not much to do if your looking for night life or to entertain teenage kids. However if your looking for a total chill out, relaxing holiday in beautiful surroundings then it certainly hits the mark. Would definately rate this as one of the best hotels Ive stayed in and will definately go back.
“Holiday of a lifetime”
5.0
20-09-2011
Farrah F , Dublín, Irlanda
We had the most wonderful holiday in The Cordial Hotel Mogan it was our second visit in a year it is the most amazing hotel we are ruined for life simply fabulous. It just has it all great facilities, food superb, staff so friendly and great value for money. I have raved about this hotel to all my friends and family since my return and 4 couples have been since and loved it. Go on the Half Board the food is so good each day with their quirky dance fresh fish cooked in front of you every night and the most amazing salads. The pools are so tranquil and relaxing and the entertainment team always give you a laugh with their catchy dance and tune. You must visit Los Guayres the fine dining restaurant for 1 night it is gorgeous and such good value. There is nothing I can complain about for this hotel except why could my holiday not have been longer!!!!!!!!!!!!
“Third visit and still fantastic”
5.0
20-09-2011
Jeannette25 , Dublin, Ireland
Just been back to the hotel for the third time and it didn't disappoint. It is really a fantastic hotel. The staff are so attentive from the time of checking in to checking out. Nothing is a problem. Check-in is quick and efficient and greeted with glass of bubbly or orange juice. The hotel is spotlessly clean and is constantly being cleaned by staff. The pool areas are lovely and towels are provided which is a bonus as you don't have to bring any with you and use up valuable travel allowance. This visit we had a meal in Los Guayres restaurant in the hotel and the food was wonderful. There was a good choice of dishes on the menu but doesn't really cater for vegetarians. One of our party celebrated his birthday while at the hotel and the General Manager sent up a note with a slice of birthday cake to our room. A really nice touch. The staff are really friendly and so attentive to children. This is a great hotel for families but equally a great hotel for couples or solo travellers. It absolutely caters for everyone. We had a problem on the first night with our air con and the next morning reported it before we went to breakfast. By the time we came back to our room the problem was rectified. The hotel also provides free of charge toppers for the bed if guests find the beds too hard. We asked for these and they were provided straight away. The hotel is in a great location. Near to the port with the various little bars and restaurants. There is a market on Friday morning and is just a 2 minute walk from the hotel. Can't wait to go back again.
“Excellent Canaries”
5.0
20-09-2011
mikegouldin , Manchester, Reino Unido
My first experience of the Canaries - just waiting to re-book soon. Amazing location, amazing public spaces amazing a la carte dining experience (twice) If you are looking for a hotel that offers something different in the way of decor and service that is on a low level non high rise canary experience book this hotel. Quiet pool areas , amazing jaccuzzi spa, excellent Half board food, Good rooms and friendly staff a perfect piece of paradise.
“Top of the class”
5.0
18-09-2011
moorsiders , Yorkshire
A very well deserved 4+ rated hotel the first impressions you get on entering the reception and lobby area are amazing and you will not be disappointed the further you enter the hotel and grounds. The rooms and grounds are kept to a very high standard and we were very impressed by the friendly and helpful staff. good selection and quality of food. The hotel is sited about 10 minutes walk from the picturesque harbour of puerto mogan with plenty of shops restaurants and bars. the resort is quite laid back and peaceful. We would certainly recommend this hotel and will certainly return in the near future. one of the best hotels we have stayed at for some years. 10 out of 10 to all at the hotel for making our stay most enjoyable.
“Excellent Hotel”
5.0
17-09-2011
TazyQ , Kildare
This hotel is amazing! When you first enter the lobby its decor is totally different from the usual boring hotel receptions. There are indoor waterfalls, a massive clock tower that is over a wooden bridge which is illuminated at night. On arrival you are offered juice, water or champagne, a nice touch after a long flight! The rest of the hotel is very impressive as well. The whole hotel is spotless and i have never seen so many staff constantly making sure the place is immaculate. The rooms are spacious and have AC. The bathrooms are also large and a selection of toiletries are provided (hair/body shampoo, soaps, combs, makeup remover pads etc) We had two cots in our room and both very comfortable with toddler size pillows! Also for the kids on channel 23 they have their own cartoon about 'Carlos Caterpillar' who comes from Mogan. Our lot loved this so much we ended up getting the 3 DVDs and are being watched over and over at home! Beach towels are provided you just need to bring your room card down the first day and then every day after that you can go back and change towels. The pools in the hotel are fabulous, nicely warm and start off very shallow that you walk into like walking into the sea great for when our toddler wanted to play at the edge with his boats. There are jacuzzis situated beside the pools. There is water aerobics if u want to be energetic! The hotel has an outdoor tennis court, bowling lanes and a human size chess board. There is a spa and prices seem reasonable however with 3 small children i didnt get the chance to go there so dont know how good treatments are! There are plants, trees and flowers everywhere and everything is labelled so if you have an interest in plants u will really like this place. We chose to go half board so breakfast and dinner were included and if you want to sample one of the restaurants in Mogan you can swap your dinner for lunch. My only real gripe with the Cordial is the amount of vegetarian food and labelling of food. It would be great if they would state what was suitable for vegetarians. Drinks are very reasonable 2.50 for large water is very good compared to some places we have stayed. The chocolate fountain for dessert was a hit with both kids and adults. There are 2 sittings for dinner and you are asked your preference when u arrive. Then at your dinner you will always have the same table. There are two places to eat during the day one serves sandwiches, cakes and drinks the other has a large menu and is very reasonably prices. I would recommend the Chapata which was like a bruschetta and is €1.50! a margarita pizza is 5.50 and is quite large. You def dont have to blow the budget to eat well here. There is a restaurant for night time if you fancy a break from the buffet and the food is really good. If you are half board they will deduct 15 euro per person. the starters range from 7 to 25 and main courses are around the 20 mark. We ate here one and the service and food (apart from my main, a vegetarian dish of just vegetables) was very good. The chocolate cake was just mouthwatering. In the evening there is a kids disco and entertainment afterwards. There is also a toddlers and kids club during the day. There is a small shop in the hotel and they sell english/spanish and german newspapers and magazines, toiletries and gift items. Water is very cheap there at 1 euro for a 5 litre bottle. The town is just a few minutes walk away and you can walk through the hotel garden and exit out a back door you just need to swipe your room key. The staff at the Cordial are all very pleasant and friendly and I cant recommend this hotel highly enough. I cant wait to go back again next year!
“great hotel”
5.0
16-09-2011
jean c , kirkcaldy
wonderful hotel and town . only downside getting ripped of in a restaurant called "the zoo" had a sign outside saying beer 1 euro , went in had lunch and 3 beers got bill 3.80 euro a beer when asked about price on billboard outside was told it said mini at the top . on very close inspection it was there but it was so small as you would have to stop and look from 6 inches to see it other people also queried the price so it was not only me
“Excellent Resort & Friendly Staff”
5.0
15-09-2011
Mike B , Lichfield, Reino Unido
Wonderful holiday, excellent location, food excellent, third time of booking!!!
“can't wait to return”
5.0
13-09-2011
kathleen c , nelson england
we have just returned from the cordial mogan playa it is a fantastic hotel .we went there for the first time in march this year and couldn't wait to return we were not dissapointed ! sometimes when you return you wish you hadn't but his was not the case.every thing about the hotel is perfect and as we are getting slightly older late 50s we now know what we want and are not affraid to make a complaint if something isn't right . as soon as you enter the hotel you are in another world it is so peaceful even though it is a large hotel there is very little noise except in the main dining area but it is still not a problem . the food especially for us at breakfast is fantastic so much choice .the reason we thought breakfast was better was simply that we do enjoy waiter service in the evening so we always ate in los guayes restaurant the food is superb in there as is the service we even let the chef choose our menu and we were not dissapointed we always find it hard to choose what to eat so we leave it to the experts the chefs! as has been written before the staff in the hotel are brilliant nothing is too much trouble and they always have a smile .the cleanliness of the hotel is unbeliveable .as some one said in another review the only thing wrong was that the beds are rather hard but they are huge and if extra pillows are needed they are there before you know it we love this hotel and we can't wait to return to see all the friendly faces again .
“Very impressed - the best 4 star hotel I have ever stayed in.”
5.0
11-09-2011
Adam_Fairclough , Cheshire, UK.
Have just got back from a 7 night stay at this splendid hotel. It was our first ever visit to Gran Canaria and we'll definitely be returning. So many of our friends + family had recommended Puerto de Mogan it made sense to check it out. The resort is very quiet which for us is perfect. Although we are only in our early 20's the last thing we want is a tacky noisy holiday! The fact that Mogan has a gorgeous harbour and easy congenial vibe only adds to the experience. We arrived at the hotel late last Saturday night, although we had missed the 2nd sitting for Dinner the staff were more than happy to provide us with some food which was presented in a neat little hamper. As we were quite tired we opted to take the food straight to our room, a personable bellboy (with assisted us with our luggage. If this guy hadn't been on duty I'd of bought him a drink at the hotel bar, great personality and a credit to the hotel. Whilst I'm on the topic of the staff my girlfriend and I found them all very friendly and more than happy to help. Our 'standard' room was spacious with the balcony overlooking one of the pools. The bathroom was also of a generous size with good amenities (eg. stylish extending shaving mirror). The beds were very comfy infact it felt like a chore getting up for breakfast! We chose half-board rather than all inclusive as it's our preference to sample local cuisine at a variety of restaurants rather than remain within the same complex. Breakfast & Dinner was very well organised and had good choice. A range of fresh fish every day (personally cooked in front of you!) which to me was just heaven. The fish chef was charming and his signature sauce was fantastic. They also alternated between pork, beef, chicken & duck (I also recommend checking out the hotel's pepper steaksauce) I could go on but I'll wrap this up shortly. In a nutshell: the hotel far exceeded my expectations and so did the resort. If you're not familiar with southern Gran Canaria and like me want total relaxation complete with a picturesque town and a great hotel then you'd be wise to book yourself in at the Cordial.
“fantastic hotel - great staff and food”
5.0
11-09-2011
Kevin W , Londres, Reino Unido
We travelled to Peurto de Mogan with Thomas Cook on 27th August 2011 for one weeks holiday - we had read the reviews on TripAdvisor and the reviews were found to be spot-on - the hotel and the grounds were stunning; the staff couldn't do enough to help you and looked really good in their local costumes! The food especially at breakfast was amazing and we were lucky enough to sit out on the sun terrace near the waterfalls. There was loads of choice for everyone - we particularly loved the show-cooking and Cava for breakfast - 5-star rating for a fab holiday. The marina area at Peurto de Mogan was lovely - very friendly local shop owners - and much quieter than nearby Peurto Rico which in comparison was very busy and brash - couldn't wait to get back to our lovely hotel. All-in-all a fabulous holiday at an amazing hotel - we certainly will be going back!! Thankyou Hotel Cordial Mogan Playa and TripAdvisor. J & K, Devon
“Very Nice Hotel in a Very Nice Location”
5.0
08-09-2011
tommag , Fife
My wife and I stayed in this hotel for one week in June as part of a package holiday booked with Thomas Cook. The Mogan Playa is an excellent hotel in every respect. We were given a vey warm welcome by an English speqaking receptionist. When checked-in, we were offered a glass of fizzy wine while we waited for our bags to be taken to the room. The hotel is quite well spread out and not all of the rooms are attached to the main reception building. I beleive this adds to the charm of the hotel as it has the most beautiful gardens. The rooms are exactly as described on the hotel website and fully meet the standards of a four star + hotel. There are two resaurants on site however we stuck to the main restaurant which is buffet style. There was a very good choice and every night fresh fish was available as well a roast of some description. The hotel facilities are good with two large swimming pools and a small spa on offer. Each evening entertainment was provided in the large bar located near the main dining room. The village of Mogan is very pleasant, not busy but adequately served by well stocked bars and restaurants all offering deals for a lunch time snack. The Mogan harbour is where the local ferries arrive and there is a good choice of water sports as well as glass bottom boats and a submarine all offering trips the young and old. Overall I would highly recommend the Cordial Mogan Playa as well as the village of Mogan. Try it I don't think you will be disappointed.
“Wow Factor!!”
5.0
07-09-2011
tigerfan100 , manchester
I recently stayed at the Mogan Playa and what an experience it was. The buildings are well constructed and the communal areas are of an interesting design. The rooms were finished to a high standard, a couple of niggles the beds were a little on the hard side and the air conditioning is pre set with no adjustment to the temperature but once an engineer serviced it, it was fine. The facilities are good, the a la carte restaurant is well worth a visit (The warm chocolate cake was excellent!!). Meal times in the buffet restaurant can be a bit hectic but the quality & variety made up for this. The animation team were enthusiastic and evening entertainment was provided by outside acts some were better than others!. The resort itself was a little quiet but came to life on Friday for the weekly market. The marina and beachfront have a number of restaurants so you can always eat out if you wish. We also made use of the spa treatments which were very relaxing The staff were very helpful and staff were on reception 24 hours a day for any minor queries. Overall the hotel was excellent.
“Capaz de sobrellevar un lleno absoluto”
5.0
05-09-2011
Un viajero de Hoteles.com ,
Hotel lleno en pleno mes de agosto. Sin embargo, el personal y el sistema de trabajo son capaces de atendernos a todos sin colas ni sensación de agobio. Las habitaciones son amplias y cómodas y todo está en muy buen estado de mantenimiento. Creo que es mejorable la variedad y calidad de la comida en el bar de la piscina y las zonas de 'arena' de ambas piscinas son más incómodas que otra cosa.
“Helt perfekt, vi kommer tilbake.”
5.0
04-09-2011
Michael C , Bærum
Stille, rolig, romslig, luftig, frodig, ikke barnebråk, fredlig, ferie!
“EXCELENTE HOTEL LASTIMA NO DISPONER DE MAS TIEMPO”
5.0
01-09-2011
Carlos G , Las Palmas, España
Mi pareja y yo hemos pasado 3 días inolvidables en este hotel, disfrutamos y gozamos muchisimo, nos hemos encontrado totalmente arropados, agasajados, con un trato formidable por el personal de todos lo departamentos en los cuales hemos estados, empezando por recepción a nuestra llegada con un refrigerio de bienvenida y celeridad en el ceck in, llegamos a la habitación con una buena ubicacion y en perfecto estado, con un buen equipamiento. Nos encantó la cantidad de jardines y variedad que hay sobre todo el orden y la variedad de plantas que hay además curiosamente identificadas, en los buffets y bares también hemos recibido un trato muy bueno. La comida es de muy buena calidad y mucha variedad. Las piscinas están perfectas en limpieza, trasparencia de agua, hamacas, control y orden. El wellnes también hemos recibido un trato muy profesional recibiendo consejos de utilización por parte del personal, y es muy acogedor. No puedo describir nada negativo por que no lo he encontrado. La lástima ha sido de no disponer de más tiempo para poder seguir disfrutando y gozando de este hotel. Lo recomiendo a culquier persona que quiera descansar, disfrutar y evadirse del mundo por unos días. Muchas gracias a todo el personal que compone la estructura de este hotel por hacer posible estos momentos de felicidad. Atte. Carlos González
“Great hotel, easily recommend it and go back”
5.0
30-08-2011
Ocka , Dorridge, Reino Unido
I can be a bit fussy about hotels and am easily put off by negative reviews you often find even for generally good hotels. When looking at the reviews for Cordial Mogan Playa there were no negative reviews (on the first couple of pages) and I'm very glad I chose it, thanks for all other travellers reviews! It's a modern hotel, I was surprised how large the complex was, lots of small blocks not one monstrous eye sore. It's laid out like a small village with a couple of big pools and lots of greenery. One thing about the area though is because of the cliffs either side, you get no early or late evening sunshine (it was 10am before the sun hit the main pool nearest reception, even on the beach there was no sun after 8pm). You still get a fair amount of towels on the beds without people on them though to be honest the worst culprits doing this I found actually ended up being English. Generally I found tourists were mainly German, lots of Spanish and then English. The one not as good aspect I found was the food. Breakfast was great, I didn't do lunch as I was on half board, dinner was a bit the same (and I was only there for a week) and while the grills obviously had the fresh food, the help yourself vegetables and other buffet tended to be a bit overdone and not so hot. It wasn't terrible and understandable for the amount of people that had to be fed, but it was a weaker point. Dinner wasn't well explained to me when I checked in, there are 2 sittings in the main restaurant and you need to book for either (just the once and then you're there for the rest of your stay). There is another restaurant that you don't need to book at, but this is more of an overflow, less well used with less selection. I didn't venture in Puerto Mogan except for a stroll to beach most evenings. It's a small town with a beach front and marina. If you were going to eat out (you can swap dinner for lunch if you're only half board) the marina looked a nicer location to eat than the beach front. All in all, very clean and modern, I had a lovely relaxing time and would easily recommend it and go back and stay again.
“A five out of five experience from start to finish”
5.0
29-08-2011
Morris49 ,
Just back from 1 weeks stay in this fantastic hotel. We were looking for a relaxing holiday & this certainly fit the bill. The cleanliness of the room was great. The staff were friendly & very accommodating. The food was to a great standard & there was more than enough choice to keep us satisfied for the week. The landscaped gardens & the attention paid to them was incredible. Mogan the resort was beautiful & felt a touch of class compared to its neighbour Peurto Rico. A thoroughly relaxing holiday!
“Nice Place!”
5.0
24-08-2011
Dont-B-A-Ding-Bat , Wokingham, Reino Unido
My family and I always check Tripadvisor before booking holidays.., so without fail, it was consulted again for our first visit to Gran Canaria. May I say.., thankyou to all your ratings/comments..., again! A very nice place, and worthy of a top spot position. My wife and I (+ two kids: 18m & 4yr old), stayed here for 2 weeks. Weather was great + hotel superb. Arrived late (delayed easyjet flight).., but reception greeted us with a smile + glass of bubbly (awesome!). The reception area itself is impressive, which gives you an initial 'feel good' factor. Shown to room on 4th floor (c-block), which overlooks one of the pools. Rooms were very spacious and well equiped (air-con, extra-bed, fridge, safe, etc..) for a 2-week stay. Hotel has two main pool areas at each end of the complex. Being we were in the height of the season, it was busy..., but not busy enough that we found sourcing a location to 'bath in the sun' too much of an issue. Pool-attendants/Life-guards are on hand to assist if necessary. Facilities are up to scratch (pool, spa, tennis, gym, scuba etc.).., and with two kids there is access to a kids club. An 'Animation Team' are on hand to inform you of the daily entertainment available to guests day & night, and a couple of them (one girl in particular) deliver a rather addictive kids disco at 8.20pm every evening (something which our 4yr old loved, and still regurgitates!). Evening entertainment is 'fine'.., but for me.., the cheesy tribute acts I can quite happily leave. Staff are very friendly, and all speak good English. Food is great. We went half-board and found choice enough not to get board over our stay. There is a selection of restuarants a short walk towards into Mogan town (on the sea-front) + 2 x mini-markets where you can get your refreshments etc.. All in all.., a great place that I would fully recommend to all. Thankyou Mogan Playa for a great holiday.
“As fabulous in July as October”
5.0
22-08-2011
cathos62 , Leicester
We first stayed at Mogan Playa in October and it was so lovely we thought we'd go again in July. We had a suite which consisted of a lounge area, bedroom and bathroom. Our son slept in the lounge on a sofa bed which was made up twice a day and the room was also cleaned twice a day - standards were very high. The suites are situated further away from the main hotel and set in beautiful tropical gardens. Staying in the suites also means taking breakfast in the restaurant next to the pool which has a beautiful outlook. As people have said before the breakfasts are a highlight and sitting overlooking the gardens drinking a glass of bucks fizz is not to be missed! The staff are lovely - in particular the Dutch receptionist (Flora or Fleur?) was incredibly helpfull and friendly. We wondered if the hotel and resort would be busier in July but it was just right - the pools weren't particularly busy and there were plenty of sunbeds. The temperature was hot but no more than anywhere else on the med. Bus services are good - we went to Maspalomas one day by bus and took the boat on another to Arugineguin (not that much there) and Puerto Rico. Strolling around Puerto Mogan itself - through the Marina and to the lighthouse to have a coffee or drink is very relaxing and the staff in the restaurants we went to (many Italian) were very friendly.
“Nos gustó mucho. Es una pena que nos pille tan lejos.”
5.0
22-08-2011
lealp22 , Madrid, España
De verdad que es una pena que no lo tengamos más cerca de casa porque sin duda repetiríamos. A diferencia de otros hoteles de canarias aquí se han adaptado tanto para los turistas extranjeros como para los españoles, de hecho, me llamó la atención (en comparación con otros hoteles de canarias) ver tanto españoles, incluso los mismos canarios, en este hotel. Imagino que se agradece poder cenar en el turno de las 21:00 y que no te echen de la piscina a las seis de la tarde. Tal como decían en otras críticas, aunque el hotel es bastante grande no se siente masificado y es que en nuestro caso no podíamos evitar la comparación con el hotel del año pasado en Tenerife Sur y es que todo lo que no nos gustaba, en este sitio lo han tenido en cuenta y lo han gestionado bien. Daba gusto bajar a la piscina y encontrar tumbona libres. Nuestro pequeñajo estaba encantado con la playa que han hecho en la piscina (aunque a los adultos nos resulte las piedritas un tanto incomodas) y el agua templada. Daba gusto ver lo bien que se lo pasaba. Primera vez que íbamos a un hotel en régimen de Pensión Completa y de verdad que en temas de comida no hemos tenido queja.... salvo que engordamos por todo lo que comíamos. El personal super amables y atentos, en especial las chicas del mediodía. En la cena al ser más gente se notaba que estaban más saturados. En fin, que nos gustó el hotel, que nos gustó Puerto Mogán y las historias de la oruga y que nos la hemos pasado muy bien. Vacaciones así dan gusto!
“Wonderful Staff”
5.0
21-08-2011
Westleigh , doncaster england
My husband and I have just returned from a weeks holiday at this excellent hotel. to cellebrate our wedding anniversry.When we arrived a wonderful receptionist ( Monica) greeted us. She even rang the room to see if we were happy. The room was clean with a lovely view of the pool. The only little niggle is the bed was rather hard. The air conditioning worked well and we were very happy with our room. The food was very good and varied. We picked the first sitting and had the same table all week which we liked as it took away any worry about finding a table.The resturant is self service , but the drinks waiters were very heplful
“lived up to all the positive earlier reviews and surpassed them!”
5.0
21-08-2011
Sunchaser56 , Hampshire
We loved this hotel from the minute we arrived for a winter sun break in March. Reception staff were excellent, the room comfortable and the grounds just beautiful. /we had breakfast in the hotel which was very good but apart from lunch around the pool we didn't sample their restaurant food...there was too much on offer at the port! We found several excellent restaurants which were reasonable (uk prices?) as well as a very good and cheap Italian. Sunbeds were always available and the pool was the perfect temperature. I will certainly return to this lovely hotel. We hired a car from the airport which we didn't use much at all....next time Ill take a taxi.
“Great Hotel, a little quiet”
5.0
20-08-2011
Max19602010 , London
This is a great hotel, modern, but distinctive with great food and facilities. This is our third visit and each has been good. The hotel is immaculately clean and the staff friendly. We spent most of our days swimming in one of the two large pools or lounging around. The little port of Mogan is only a few hundred yards away through a secure gate. The onlyreservations we had was that it was a little quite. There is evening hotel entertainment in the hotel and some nice resturants in Mogan, bit for more life its a 20 minute drive to Purto Rico
“Amazing hotel and outstanding food”
5.0
19-08-2011
familyclub , scotland
Have just returned from the most amazing family holiday at the Cordial Morgan Playa.We have stayed in many 4 and 5 star properties all over Europe,Usa and the Caribbean and would rate the cordial amongst the very best. Check in was very smooth and you are given a nice chilled glass of champagne,we were allocated in block C on the 4th floor over looking the pool in my opinion I would prefer block A,B or C. Rooms were very spacious and we also had an additional bed in the room for our 4 year old excellent air con,ample wardrobe space,full length mirror and dressing table. Also for a 10 euro deposit you can hire as many dvds from the hotel shop great for little ones. Pool areas were all lovely and spotless and my favourite thing was not having to get up early for sunbeds the hotel runs a very strict policy on reserving beds which I think is great if you put towels down on a bed but do not return after 60 mins then towels are removed!! The best thing about this hotel is the food we stayed at the hotel when it was full to capacity and the restaurant is run to the highest standard.You are allocated your own table at the start of your holiday which I think is great so you know where you are going as a family of 5 this was excellent for us. Quality and standards of food are excellent from breakfast to evening meal. Great selection of high quality meats inc fillet steak,large selection of fish and everything else that you can think of! We were never bored eating in the restaurant and always felt that there were variation each day. Now on to the entertainment there is a childrens club that operates during the day and all entertainers are fluent in english,german and spanish to cater for all the kids.They have a childrens disco every night then provide a professional act after that.Drink is reasonably priced in the hotel bars and they offer waiter service which is very efficient.The spa was just lovely the manager of the spa is excellent we had the most amazing time and also booked 2 full body massages.I would say if you are looking for a luxury hotel with great food in a beautiful resort this is definately the hotel for you.We are actually planning our next visit this year!
“Second time and still as good”
5.0
17-08-2011
FAMILY0811, Durham, Reino Unido
We have just come back from our second holiday at this hotel. The grounds are beautiful, and as everything is spread out it makes a lovely place to stroll through in the evening to the harbour. With two pools there is plenty of space for everyone, although people do still reserve beds with towels even when asked not to by the hotel. The staff are always friendly and helpful and do everything they can to please. Special occasions are really made special here! Cleanliness is everything you could wish for, both in your room or in the public areas of the hotel or pool areas. Rooms are in differents 'blocks' - some are near the reception and top pool, whilst others are lower down in the quieter tropical garden area. I recommend you request the mattress toppers which are available as the beds can sometimes be bit hard. There is a great range of food in the buffet both at breakfast and in the evening, and the quality is very acceptable. Breakfast is excellent - a huge choice including Cava and freshly prepared smoothies to drink. At dinner, the gazpacho is so refreshing! We never use the minidisco or evening entertainment as we prefer to sit in La Fula bar and listen to the piano music with a cool drink whilst playing cards. Overall a great hotel deserving great praise and we will be back.
“Jätte fint för Barnfamiljen”
5.0
15-08-2011
qkatty , Helsingborg, Suecia
Can really recommend this hotel. It has 2 great pool areas, one which felt more for the quiet ones and the hotel one where all the families were. There is also a shallow kids pool, but we did not use this all week as the other pool get gradually deeper, our kids stayed in the shallow end (almost like being at the beach but with out the waves) our children are 2 and 5 and they loved it. Sunbeds get taken fast, it says no reserve but it seemed that everyone did it and by 9 all the sunbeds were taken. We went down to the pool before breakfast (around 8.30) and put our towels down, otherwise there was no chance of getting a good bed. The food is not amazing, but good enough. However we only ate lunch at the hotel (by the restaurant next to the "adult" pool) I think it was called Fula. And in the evenings we went into Puerto de Mogan, make sure you enter the harbour and don't get stuck by the beach restaurants, Can recommend Zoo Bar. Hope you enjoy the hotel as much as we did. We didn't really leave the hotel, went to the beach one day but the water was a bit dirty and beach really busy, plus to rent 2 beds and an umbrella was 9 euro. We also went to Aqualand in Maspalomas one day, to get there we rented a car from the hotel.
“Je confirme les avis précédents: excellent hôtel !”
5.0
11-08-2011
PMcManus6828 , Verviers, Bélgica
Je me suis essentiellement basé sur les nombreux avis positifs émis au sujet du Cordial Mogàn Playa pour y réserver notre séjour (du 20 au 30 juillet 2011) et y ai effectivement trouvé ce qui était attendu. Voici donc mon opinion (au risque de répéter ce qui a déjà été dit) : Globalement, l'hôtel est superbe: le hall de la réception donne d'emblée une idée du décor fait d'arbres, de plantes, de cascades... ; les jardins sont splendides (innombrables variétés d'arbres, de cactus, de plantes et fleurs odorantes...) et très bien entretenus (tous les jours dès 06h00, les jardiniers taillent, coupent les fleurs fanées, de sorte que tout reste propre en permanence) Les chambres sont telles que décrites : très propres, assez spacieuses, belle sdb, coffre-fort payant (20 € pour 10j, ce n'est pas la mort...) et literie effectivement un peu dure (mais bon, ça ne nous a pas empêché de bien dormir) La clim' fonctionne parfaitement (système de coupure automatique lorsqu'on ouvre la porte-fenêtre de la terrasse, pas de panique) L'hôtel se compose de "deux parties" : une près de la réception (manifestement un peu plus calme ; c'est là que nous étions) et une plus vers la plage (plus d'animation : musique, enfants, activités telles water-polo, aquagym...) Vous pouvez évidemment vous rendre où vous voulez pour nager ou bronzer. L'hôtel dispose également de "chambres de courtoisie" dont vous pourrez disposer gratuitement le jour de votre départ (ce qui nous a effectivement permis de profiter pleinement de notre dernière journée puis de prendre une douche et de nous changer avant de nous rendre à l'aéroport le soir) Il y a des transats en suffisance (avec parasols, matelas épais + serviettes) et vous pouvez arriver à n'importe quelle heure, il y a de la place. Pas besoin de se lever aux aurores et de "faire la guerre" pour une bonne place au bord de la piscine. Petit mot pour ceux qui aiment les chats : ils sont "super-sympas" et toujours en demande d'une caresse (ou d'une petite sieste avec vous sur le transat !) Sinon, ils passent leur chemin et vont piquer un roupillon dans les rocailles (leur vie à l'air très dure... :-) ) Le resto : petit-déj (de 07h30 à 10h30 – placement libre) avec tout ce que vous pouvez imaginer, y compris le "champagne" (cava) tous les jours et deux services possibles le soir (19h00 et 20h30) avec table "attribuée" le 1er soir et qui reste la même durant tout le séjour (donc pas besoin de se presser, elle est libre et vous attend) Nous avons opté pour le service de 20h30, ce qui permet de profiter au maximum de votre après-midi et de se préparer tranquillement (apéro sur votre terrasse !) Il faut vraiment être difficile pour dire que "la nourriture n'est pas terrible" : sur 40 à 50 plats proposés, il y en aura forcément toujours quelques-uns qui vous plairont et, en ce qui nous concerne, on a été confrontés à l'embarras du choix (j'ai tout de même pris 1 kg en 10j... :( ) Ce n'est évidemment pas là que l'on dégustera une "vraie" paella mais, si l'envie est là, elle est très correcte. Les vins à la carte sont de bonne qualité (j'ai "fait" tous les rosés ; dans le doute, optez pour les valeurs sûres telles que le Riojà) mais à des prix un peu excessifs par rapport au prix de vente en grande surface (ex. 3.64 € --> 18 € ; 4.75 € --> 23.50 €... bref, l'hôtel fait x5 sur le prix de la bouteille) Mais bon... Vous en achetez une à "l'Hyper Dino" en face (50 mètres), vous la buvez tranquillement à l'apéro sur votre terrasse et vous en reprenez une au resto, ce qui ramène le prix à une dizaine d'€ la bouteille :-) ! Pour vous restaurer à midi (si encore faim après le petit-déj), la plage et le port sont tout proches (à conseiller effectivement "Tapas Tapas" pour ses... tapas, "Clipper" pour les pizzas, la "Cicola" pour la meilleure sangria...) et si vous n'avez pas envie de sortir, le "snack" de la piscine propose de tout à des prix très corrects et identiques à ceux de la ville. Les spectacles proposés le soir sont globalement de (très) bonne qualité et le prix des consommations défient toute concurrence (5.50 € le Jack Daniel's - astuce : demander directement un double et on vous remplit votre verre à ras bord, vous en avez - normalement - pour la soirée !) Excursion à faire : le tour guidé de l'île (en car) Un peu "au pas de charge" mais vous voyez "tout" : cratères des volcans, "grand canyon", jardin botanique... Excursion décevante : tour en mer pour voir des dauphins... qu'on n'a jamais vus (faisaient la sieste, peut-être) On n'est pas "remboursés" mais on peut refaire le périple (2h30 avec des voyageurs qui commencent à être malades... pfffff) gratuitement un autre jour. On a laissé tomber. Si vous ne voulez vraiment pas sortir de l'hôtel (ce qui est dommage), il y a un "site archéologique"... à l'intérieur du complexe ! Un cimetière qui vaut la peine d'être vu (1/4h) Sports: le terrain de tennis est bien (10 € / heure - libre quasi en permanence - jouer avant 10h ou après 18h, sinon ça équivaut à l'Open d'Australie vu la chaleur) Le bowling est à 8 € (bof... mais va-t-on aux Canaries pour jouer au bowling ? Mon fils, oui...) Voilà, je crois avoir "fait le tour". Un très très bon et bel hôtel, certes où on parle peu le français (et alors ?) avec un personnel sympathique et serviable et une bonne cuisine. Si vous hésitez encore ou avez des questions, j'y répondrai avec le plus grand plaisir. Bien à tous
“Todo fenomenal”
5.0
10-08-2011
Bevatay , Asturias
Hotel bonito, silencioso, con amplias habitaciones, un desayuno buffet espectacular, personal muy amable, limpio... ¿qué más se puede pedir? Nos alojamos allí una semana en la que nos dedicamos a bucear, tomar el sol, visitar pueblecitos de la isla y comer pescado y papas. Para recordar y para repetir cuando se pueda.
“Una semana fantástica de relax”
5.0
07-08-2011
Sharix24 , Salamanca, España
El hotel es maravilloso (tal y como ya nos habíamos informado en comentarios de anteriores visitantes). La habitación estupenda: muy espaciosa y siempre limpia, sin ruidos. El hotel en general super acogedor: jardines magníficos, las piscinas y jacuzzi estupendas (estuvimos hospedados la última semana de julio y no se encuentran saturadas) y no olvidar las tumbonas....perfectas...y la comida igual de bien...ni una queja. En resumen, es más que recomendable, nos encantó. Ya estoy deseando volver de nuevo.
“Very relaxing family getaway”
5.0
07-08-2011
tangek , Londres, Reino Unido
We booked a junior suite for 4 nights as a family with 2 parents and a 3 year old child. The rate included half board, which was breakfast and dinner (which could also be substituted for lunch). The hotel is located in Mogan on the west side of the island, in a canyon of stone. Getting to the hotel from the airport is a bit of a chore. Unless you are on a tour which includes transfers, the primary options are bus or taxi. Given our small child and our luggage quantity, we opted for the taxi, which cost about 70 Euros and took about 50 minutes. The bus would have been significantly cheaper but much longer. Our room (#9023) consisted of a bedroom with two twin beds (put together to make a large bed, but with separate sheets), a large bathroom with separate shower and bath tub, a large closet, and a living room with a desk, TV, and pull out sofa for our child. We also had a large porch with lounge chairs and a grassy back yard, with a view of the canyon. Everything was quite clean and in good condition. There is more than enough space to feel quite comfortable in the room. The closet has a safe, although you have to pay extra at the front desk to use it (approx 10 Euros for 4 nights). The room has an empty refrigerator for our use. There is a mini bar service which can be ordered (minimum 6 items), or you can stock up at the grocery store just outside the hotel gate. We were also told that pool towels were ‘included in our rate’ and we found 3 awaiting us in the bathroom, along with 2 robes. (Presumably this means that others might have to pay a fee?) There were toiletries in the bathroom, and the tub/shower both had a shampoo/bath gel dispenser in the wall, as opposed to small disposable bottles, a more environmentally friendly approach. The room had 2 thermostats, so the temperature in the living room could be controlled separately from the bedroom. The hotel complex is quite large. The landscaping is amazing, with many interesting and unusual trees and flowers, and even a large cactus garden. We saw bananas, coconuts, oranges, lemons, and a multitude of different types of flowers. There are two nearly identical swimming pools serving each side of the hotel complex. Both have a child-friendly gradual entrance and then a deeper end on the opposite side of side of the overpass bridge. Children are provided with inflatable beach balls upon check in, which can be used in the pool. We saw lifeguards on duty during the day. The staff also organized some brief events during the day – water aerobics, water polo, etc. The pool nearest the lobby had poolside service for food and drinks. The other pool seemed not to encourage eating/drinking, but rather there is a bar/restaurant next to the pool where guests went for their needs. There is also a large spa, which we did not try, and a gym. We found the hotel to be very family-friendly, and in fact, nearly all guests appeared to be part of a family. A children’s activity center is open for a few hours of arts and crafts each day. There is a small play area, but as it’s next to the pool, it didn’t seem to get much use. The center also has a bowling alley, pool and ping pong tables, and a nature center where signs explain the local terrain. The staff is very friendly and multi-lingual, with Spanish, English, German, and Italian being most common. Everyone was very accommodating to our son’s needs. Breakfast is served buffet-style in 2 restaurants at each end of the campus. We found the quality to be very good, with many staples and some rotation. Staples included multiple kinds of cereal and yogurt, pancakes, eggs (scrambled or fried), cheeses, pastries and bread, bacon, and many kinds of fruit juice. Coffee is delicious, and there is also an espresso/latte/cappuccino maker. Rotational items included waffles, churros, and various kinds of fruit. Breakfast had a relaxed atmosphere, with self-seating and many open tables. For guests with full or half board, dinner is served in the main restaurant below the lobby. There are 2 seatings (6pm and 8:30pm), and you are assigned the same table for the duration of your stay. We found the quality of food at dinner to be better than expected. The variety is also quite good, with freshly grilled meats and fish (our favorite) while you wait, a carvery, salads, breads, appetizers, pasta, cheeses and fruit, and an ample dessert bar. On the down side, there is quite a rush when the doors open, and some food can disappear quite quickly. While most of it was re-stocked by the staff, some items disappeared permanently. All drinks cost extra, from water to sodas to alcohol. However, the pricing was reasonable so this wasn’t a huge concern. Apple juice was approx 2.60 Euros, beer started at 2.50 Euros, and wine in the +/- 20 Euro range for a bottle. The hotel has a more upscale restaurant, which you can reserve and get a 15 Euro credit per adult, in lieu of the buffet for an evening. We did not try, as our 3 year old was better off with the buffet. The hotel is very close to a small shopping center and grocery, so supplies can be bought if you need or forget anything. Wireless internet is available only in certain areas of the complex (it did not reach our room, although we could use it in the lobby area). There seemed to be many off campus activities, including dolphin sighting and horseback riding (for a fee), as well as hiking on the cliffs, although we did not try as we were there primarily for the swimming. We walked down to the beach one morning, an easy stroll of a few blocks from the closest point on the hotel complex. The beach is relatively clean and had many families, both locals and visitors. There is a roped-off area for swimming, separate from the boats. Paddle boats with small slides were available to rent, and also for rent were beach chairs and umbrellas. The water was quite cool in temperature. We saw many small fish swimming in the water, which entertained our son. He could stand for the first 10 feet or so, and then the bottom dropped rapidly down in depth. The hotel was very gracious about letting us stay past checkout and swim on the last day. We did have to vacate our room at noon, but we could keep our towels and use a special shower room later in the day. The front desk stored our luggage. We enjoyed our stay and would recommend this hotel for people looking for a quiet(er) family vacation. Cordial Mogan Playa is definitely a four star plus hotel – not quite 5 star, but very, very good.
“Top hotel in rustige omgeving”
5.0
05-08-2011
WvanBergen ,
Cordial Mogan Playa is een fantastisch hotel in een prachtige omgeving. Niet zozeer te danken aan de omgeving van het eiland zelf maar aan het hotel. Het hele resort is namelijk een kleine oase in een verder 'kaal' landschap. Wat niet wil zeggen dat het hotel niet mooi gelegen is. Het ligt tussen twee bergen (nou ja bergjes) waardoor de illusie in een oase te zijn beland nog versterkt wordt. Het resort staat vol met palmen, planten en bloemen waar duidelijk veel zorg aan besteed wordt. Er zijn twee flinke zwembaden. Niet heel groot maar voldoende om alle gasten een verkoelende duik te geven zonder dat het zwembad overbevolkt raakt. Langs het zwembad veel schaduwrijke plekken door de vele gigantische planten en palmbomen. Maar genoeg plekken met zon voor de zonaanbidders. Bedden met comfortabele kussens en parasols. Er zijn strandjes gemaakt van fijne kiezelstenen. Beter dan zand maar niet echt comfortabel. Benadrukt wel weer het karakter van het hele resort. Eten is één woord fantastisch. Halfpension zeker aan te bevelen. De keuken blinkt echt uit. Verwacht geen superdeluxe diners met veel opsmuk. Wel fantastische gerechten met heel veel afwisseling. De grill is heerlijk (als je van vlees houdt). Vele salades, verse vis en leuke kleine gerechtjes. Absoluut voor ieder wat wils. Volpension raad ik niet aan: 's middags hadden we nog weinig trek en het ontbijt is uitgebreid. Een klein broodje volstaat. Er is een prima supermarkt om de hoek (Superdino). Verkoopt heerlijke verse spullen. We kochten daar ook ons frisdrank voor bij het zwembad. Kamer heeft een redelijk ruime koelkast die niet is gevuld door de minibar (tenzij je daar specifiek om vraagt). Koop dus een paar flessen water en blikjes en je bent voorzien. De prijzen in het hotel zijn overigens schappelijk. €2,10 voor een fles water of frisdrank, €2,50 voor een flesje bier en €3,50 voor een grote tapbier (0,4l) bij het zwembad (goed koud!). Ontbijt dus prima: verse omelets, champagne en kaviaar (geen idee of het echte kaviaar is, ben zelf geen liefhebber), verse jus en veel brood, beleg en yoghurt. Personeel is zeer vriendelijk, met name de receptie. Doen echt hun best voor je. We kregen op de eerste dag een picknick pakket mee naar de kamer omdat we laat arriveerden en dus het diner misten. Zo hadden we toch nog iets te eten zonder direct roomservice moesten bestellen. Daarnaast mochten we op een dag naar keuze lunchen omdat we het diner gemist hadden. Hotel is daar zeer flexibel in. Ook als je een keer in het dorp wil eten kan je je diner omwisselen voor een lunch voucher als je daar bij de receptie om vraagt. Animatie is aanwezig maar niet zeer hinderlijk. Elke dag (behalve maandag) worden wat activiteiten georganiseerd. Niets hoogstaand maar kinderen vermaken zich wel. Kamer zijn van alle gemalen voorzien, redelijk luxe en vrij ruim (we konden zelf voor een relatief klein bedrag een junior suite boeken). Bedden zijn ok. Beetje hard voor sommigen misschien. Er is een gratis zachte topping aan te vragen bij de receptie. Bij het zwembad en de receptie is gratis wifi. Geen moeilijke codes, gewoon wifi aanzetten en je bent op internet met een redelijk snelle verbinding. Dit verslag tik ik vanuit een ligbedje aan het zwembad. Dorpje is aardig. Niet meer dan dat. Door het prima eten in het hotel niet overwogen om buiten de deur te gaan eten. Dorpje heeft een haventje, wat terrasjes met de gebruikelijk verveelde obers. Opvallend vonden wij dat veel winkels en restaurantjes gesloten waren. Mogelijk ten gevolge van de economische crisis. Het was immers hoogseizoen. Een tophotel voor de Canarische eilanden en een echte aanrader.
“Very relaxing”
5.0
05-08-2011
Grahaml21 , Horsham, Reino Unido
We wanted somewhere to chill out for a couple of weeks and this fitted the bill, something of an oasis in Puerto de Mogan. Very spacious, modern and comfortable hotel with good facilities (although no room service). A lot of effort has gone into planting the open areas with cacti, palms, flowers, etc. to great effect. Good location, 5 minute stroll to the town and marina and beach, which has a wide choice of restaurants and shops. Best restaurant by far was Clipper, fantastic place. Rooms were of a reasonable size and comfortable. A couple of times our rooms hadn't been serviced by early afternoon and had to chase this up but this was a minor issue. Excellent choice of meals in the main restaurant for breakfast and dinner to suit all tastes. Service was friendly and efficient. We went half-board which was perfect for us as we could swap between lunch and dinner depending on whether we ate at the nearby marina or the hotel. When you first eat there, it seems you get allocated the same table for the rest of your stay although we did keep changing. We preferred eating outside and if this is your preference then you'd best state this at the beginning. Evening entertainment was generally good and varied. At busy times you would want to get in there about 9:30 for a good seat. Good spa area which provided a nice place to cool down for a few hours and get a massage. Two pools...we preferred the one nearer reception as it was quieter (the other one has occasional activities). Both provide food and drinks. Waving like a madman at a waiter to attract poolside service is no longer necessary as they've just installed a silent alert system...press a button on your menu and they hone in on you. Staff at the dive centre were friendly and helpful. The dive sites were not the best I've been to but were okay. If we returned to Puerto de Mogan, would definitely stay here again
“Superb haven in gorgeous location”
5.0
05-08-2011
SunTanLad , Scotland
Stayed at the Cordial Mogan Playa in June/July 2011. First impressions excellent - glass of cava on arrival, superb staff and gorgeous entrance area. Complex is vast and low rise, with plenty of lifts to make getting about easy. Two huge pool areas with no difficulty getting sun loungers at any time of the day which was heaven ! The area with the pool bar is particularly nice. There is a small gym which we used most days (free) and a wellness centre which we didn't try. Upstairs from the reception is a lovely wee area to access internet and there is a book exchange. The rooms were fairly standard, but spotless and had good air conditioning. The room safe was also free to use which was a nice bonus. Staff throughout the hotel were excellent without exception. The food was outstanding - superb range of dishes to choose from. First class. Entertainment was reasonable but we spent most of the time by the pool bar enjoying the evening sunshine. Mogan itself is very nice but not too touristy (except on Market Day) and there is not much to do in Mogan itself, however we hardly had to leave the hotel at all. HyperDino across the road and down the stairs was great for the basics, sun cream, water etc. Avoid the shops in the shopping centre - very overpriced. Also Spar 5 minutes walk away. If you can afford it, book a taxi from the airport as coach takes 2.5 hours which is not great, but well worth it when you get there ! All in all a superb holiday in a superb location. I hope to be back.
“Lovely hotel - perfect holiday”
5.0
05-08-2011
susiesplashes , Isla de Skye, Reino Unido
We had read the reviews on tripadvisor before booking and were amazed to find that the hotel was better than we expected and we had read quite a few glowing reviews! From check-in to check out the staff were friendly and professional. The cava at check-in the care and courtesy taking you to your rooms set the mood for a lovely relaxing break. Our room viewed over the cactus gardens and the spa and was peaceful, clean and well appointed with good air conditioning and maid service. The pools were very well maintained and provided your own choice of sunbed spot despite being busy it was enjoyable for couple and families alike. The food was of very good quality and although an ambiance is difficult to create for mass evening dining, the food was really lovely - super fresh fish and local produce and a range to suit all tastes. We particularly appreciated the chance to swap our dinner for buffet lunch allowing us the chance to enjoy the restaurants in the harbour area. Lunch in the blue house was relaxed on the terrace and a nice break from the pool. The evening entertainment was mainly tribute bands. All did a good job, but perhaps a little more variety would be nice to see. The magician was comical as you couldn't see him.... no lights! This is the only area we could make any kind of suggestion for improvement! The spa was also a very welcome treat. Inexpensive to spend a couple of hours relaxing in total peace enjoying the pool, jacuzzi, sauna and steam room. The staff were very helpful and pleasant too. I have a bit of a stress neck/back thing and the 2 massages were very therapeutic and relaxing. The harbour and little town are pleasant, but if you are looking for amazing beaches for snorkeling and swimming - you have chosen the wrong island. We did use the hotel scuba facility and this was professional and worthwhile, with some interesting diving available for those who are fully licensed. I can't fail to comment on the wonderful gardens. They created an oasis in the rather rocky and arid landscape. It was a very relaxing spot which we wouldn't hesitate to recommend for couples and families. Thank you to the hotel and staff for a memorable holiday. This hotel will be tough to beat!
“Excellent hotel”
5.0
04-08-2011
usf0ur , Liverpool, Reino Unido
From the minute we walked in to this hotel we were made to feel welcome and offered a glass of champagne. It really does have the "wow" factor as soon as you enter. We had a top floor room block 3 overlooking one of the large pools. Although this is a large hotel and was almost full being July it never felt over crowded and there was always plenty of sunbeds. Good choice of food both at breakfast and evening dinner. Genereal managers cocktail party and restaurant managers farewell handshake and chat on our last night also made it feel personal to us. Although we went as two couples I would have no problem in recommending this hotel for families. Only five minute walk to lovely beach when you go through gate at back of hotel. Evening entertainment was fine and the "Beatles" look alike group where excellent. The children also enjoyed their own dance slot with the animation team. Mogan has a lovely harbour and beach. It was festival time when we were there so wonderful firework display at midnight on the sea front. This hotel was recommended to us and we recommend it to others.
“Fantastic hotel”
5.0
02-08-2011
mattygdrum , Sittingbourne, Reino Unido
Have just stayed at the Mogan Playa and am delighted with what we experienced. This hotel is palatial and is enormous! The rooms are spacious and comfortable (beds a little hard, however) and are cleaned spotlessly every day. The grounds of the hotel are fabulous with what seems miles of footpaths meandering around tropical plants, rock pools and ornate court yards. The staff are pleasant and extremely attentive and will go out of their way to assist. The food is wonderful and you can pick where you want to sit for the evening meal. If you can choose the outside veranda as it's buy a mini lake and waterfall; extremely picturesque. My only criticism is that hotel lacks 'atmosphere'. The bars and 'disco-bar' were pretty much empty and the entertainment was so-so. I could never understand why disco-bar, which is the main entertainment venue is downstairs and indoors. It's dark and the air-con means you are missing out on the gorgeous evening weather. This hotel needs to re-think their entertainment and do some stuff outside in the warm. All in all a very nice hotel.
“Great relaxing week in the sun”
5.0
29-07-2011
TannadiceTerrors , Edinburgh, Scotland
Stayed at end of June for a week in Cordial Mogan Playa on half board. Spacious, clean room well serviced with 1st class air conditioning which is very important in Gran Canaria. Huge, exotic grounds which are well maintained and a joy to walk round. It was our first time in Gran Canaria and picking Puerto Mogan meant we had the best of the island on our doorstep. Extremely cute village and marina just a few minutes walk from hotel. Lots of choice there for drinks and food if you want a change from the hotel. We were on half board and thought the breakfasts were particularly good. The coffee is lovely and excellent range of hot and cold food, beautiful mini pastries and fresh fruit. On our last night we went to the a la carte Restaurant (Los Guayres) and it was superb. Excellent service and wonderful food. It was the perfect way to finish off our relaxing week. My husband used the spa a couple of times for massages as he has a bad back and he was impressed with the expertise of the staff. Definitely was the ideal relaxing, chillout holiday thanks to such a well run establishment and helpful, friendly staff. Absolutely deserves a repeat visit.
“Tropical oasis, song birds, water falls, totally relaxing even with a 7 month old baby!”
5.0
27-07-2011
gb306, Huntingdon, Reino Unido
We chose this hotel based on the travel republic review and trip advisor comments, we are so glad we had the confidence to take our baby girl, 7 months at the time on holiday. The hotel was simply amazing. Never been one for large hotels however the management team maintained the service. The hotel sits well in the 4+ category and will continue to receive excellent praise aslong as it stays in this category. The position of the hotel is good, in a quaint fishing village away from the undisirable that flock to the spainish island year on year and take up residence in the livelier resorts, We would recommend this resort for young families and mature couples. We where concerned about travelling with our daughter and what baby goods we could buy in resort. The hotel faces a quiet collection of shops and there is a hyper Dino supermarket, as well. To assist all those planners who want to have a relaxing home with there young babies, I took pictures of baby products for sale in the hyper dino. I will post these soon. I am meticulous when it comes to planning such a trip and can reassure all young parents that there are plenty of products there. There was also a spar in Puerto mogan and a chemist which both stocked baby products. The resort had a few bars and a few restaurants a large harbour, a horrible majority tat market decended on Mogan every friday turning a quiet resort in to something else. There is a submarine if you fancy a trip to davey Jones locker, boat trips to see dolphins that don't necessarily want to see you, expensive trip to see nothing in some quite choppy water, a free trip back if you don't see them....urgh no thanks. I digress.... Hotel breakfast was amazing everything you could think of plus a beautiful setting especially in the conserventory besides yet another waterfall, not forgetting the sparkling wine... Lunch we only had one day and was adequate. Dinner again lots of variety even for a vegetarian like myself. For fish lovers every day there was 4-6 different types of fish to chose from, freshly cooked in front of you. Hotel entertainment has previoulsy been slated however we found the ents team to be doing a good job. Hotel staff v.friend and accommodating, easy to get around with a push chair, we requested a ground floor room with afternoon sun and got it. I requested chocolates and flowers as my wife and I where celebrating our 2nd wedding anniversary. The hotel was more than willing to assist me. Pools were great and graded like the sea, so you can gently walk in. Spa facilitates were very good as well as the treatments on offer. Two of the nicest things was the constant sound of running water from the waterfalls and the song birds gracing us with there tunes each day. Our only gripe would be the cost of the cocktails and drinks of an evening. If memory serves me correctly £6-8 for a poorly constructed cocktail is not good. £4.5 for a large beer... I"m sure I could go on with this review so all in all a great holiday, probably one of the most relaxing, would we go back, definitely, would we recommend family and friends...we already have!
“We really enjoyed this hotel & would definitely recommend it.”
5.0
25-07-2011
DublinTherese, Dublin
We stayed here for 10 days this month. The staff are very friendly & helpful. We had a few very minor problems, e.g. faulty phone & balcony lock not closing, but these were dealt with immediately when we reported them. The food was excellent & there was a great variety to choose from. The hotel is surrounded by beautiful tropical gardens, but they use an environmentally friendly method of keeping pests at bay. I didn't see any insects there. There are 2 lovely big swimming pools, each with it's own Jacuzzis. I loved this as I cannot swim, but made great use of the Jacuzzis. The main reception is lovely & very unusual. Plenty of lovely places for photos. There was entertainment in the hotel 6 nights a week, but overall Mogan is a fairly quiet place. I had a back massage in the Spa, & found it very good.
“Absolutely fantastic”
5.0
25-07-2011
Shelagh_S, Edimburgo, Reino Unido
We had a very relaxing and enjoyable holiday at the Mogan Playa. The staff were brilliant, everyone, management, waiters, cleaners and gardeners always had a cheery "Hola, Buenas Dias" when they saw you, and nothing was too much effort to help make the holiday a go well. This made the atmosphere more welcoming than I have experienced at any other hotel abroad. Manager held a Cocktail party to meet and greet and the managers of different areas of the hotel stayed to chat, giving plenty of opportunity to give feedback to them. There was a real wiilingness on their part to get it right. Location of Puerto Mogan is very quiet but that is why we chose it. The hotel is superb, The gardens are a delight and walking round the hotel gounds reveals something new to see evey time. No corner is neglected. The garden team deserve a big congratulations. the hotel itself is also ecxellently maintained and interesting. The design is wonderful. I don't know if it is the way the buildings are set out or the planting of the gardens but pool noise does not travel and there is a relaxing air of peace and quiet throughout. Reception staff were very helpful right from the word go with a glass of bubbly as we checked in and a picnic as we were late arrivals. They also were very helpful when one of our booked tours let us down. They organised for them to come back for us! The evening entertainment won't be to everyones taste but the acts were very professional. Bar staff work really hard when shows are on to get drinks out and still a joke and a smile. The Spa staff too are welcoming and cheery, explaining how to get the best from the Spa. I can't fault this hotel and thinking of our holiday there gives me a warm glow and a smile even now in the rain in Scotland!! We will be back
Eine Oase auf einer kargen Insel
5.0
24-07-2011
focusBerlin, Berlin
Wir verbrachten zu zweit sechs Tage in dieser äusserst geschmackvoll gestalteten Anlage. Wir waren rundum zufrieden. Schon der Empfang im Hotel war sehr professionell und freundlich, das Zimmer geräumig und sehr stilvoll eingerichtet. Wir hatten Halbpension gebucht und uns für Abendessen entschieden. Es gab ein abwechslungsreiches Büffet mit lokalen Gerichten sowie internationaler Küche, alles sehr appetitlich und lecker. Abends wurde im Hotel ein wechselndes Programm geboten, man konnte aber auch problemlos zu Fuß in wenigen Minuten die Bars und Restaurant in Mogan erreichen. Der Strand von Mogan ist eher unattraktiv, so dass wir ausschließlich den Poolbereich unseres Hotels genutzt haben. Wir haben uns in dem herrlichen, sehr gepflegten tropischen Garten sehr wohl gefühlt und den echten Strand keine Minute vermisst. Das Hotel besteht aus mehrere Gebäudekomplexen mit normalen Zimmern und darüber hinaus existiert ein Bereich mit einzelnen Bungalows.
“Superb Resort Hotel - the Very Best!”
5.0
22-07-2011
SarniaCherie, Guernsey, Channel Islands
We went to Cordial having never been in the Canaries before, for my brother's wedding. He and his wife married in the onsite chapel - a beautiful and charming location. The facilities and rooms etc in this hotel are second to none. The two pools are fabulous and were not overcrowded in June. This hotel hits all the marks for customer service, friendliness, efficiency and excellent facilities. Good maintenance and thoughtful design make this a place we will return to again and again. The little port is just a few minutes walk away (beware the heat!) and features a small beach, a fishing port and a marina. The houses around the marina have been crafted into a real 'Little Venice' with attractive flower displays and quaint Canarian designed homes. A real gem!
“Amazing honeymoon”
5.0
20-07-2011
silversurfer112, Birmingham, Reino Unido
Had a fantantic honeymoon staying here. The staff were very friendly (especially Monica - thank you!) and arranged some nice surprises for my wife, in addition to upgrading our room. Found the hotel impressive and it was a very relaxing holiday spent mainly by the pool, on the beach and wondering around the beautiful village of puerto mogan.
“Mucho relax”
5.0
19-07-2011
parcanarias, canarias
Es un hotel encantador, sus jardines son muy bonitos y está muy bien cuidados, el personal muy amable. Todo en si me gustó mucho, la comida fantástica. Me parece que está en un enclave privilegiado, se puede ir paseando desde el hotel, hasta la playa de Mogan, una pequeña playa muy tranquila y acogedora, por la noche es un paseito muy romántico. Es la segunda vez que me alojo en este hotel y volveré a repetir, sin duda!!
“great facilities and value for money”
5.0
19-07-2011
janetl_11, Belfast, Reino Unido
My husband and I just spent at week at this hotel. We went on a full board basis and were delighted to learn on arrival that this included house wine beer and soft drinks with meals. Breakfast lunch and dinner are buffetts but there is great selection and the food is excellent. There is an a la carte restaurant option and a credit is given if you choose to eat there. When we return we will choose half board so we can try some of the many restaurants in Puerto Mogan which is a short walk away and great for people watching. Beds in our room were quite hard but the hotel supplied comforters which helped, rooms have DVD players so bring a few with you. Fantastic staff very helpful.
“WON'T GO ANYWHERE ELSE”
5.0
19-07-2011
rolokildare, Kildare Town, Irlanda
For those who just want to relax in beautiful surroundings, this is the hotel to choose. From arrival the staff couldn't be more attentive or helpful. Rooms more than adequate Food is excellent and varied. If there is one slight flaw it is the dinnner timings 6.00-7.30 and 8.30-10.00, so for those who would like to eat from 7-8 its not an option, but this is minor. There is no hoarding of sunbeds, and plenty of room for clients at both excellent pools. This review is short because its only to recommend this hotel for anyone who wants a relaxing holiday in a very good hotel.
“Relax.........”
5.0
18-07-2011
Sunnyshades, Yorkshire
We stayed here at the begining of July intending to soak up the sun and just relax and found we couldn't have picked a better place. We arrived late at night to be greeted with a lovley cool drink and sandwich box. Our room was lovely and clean, the only problem was the very hard beds which have been mentioned before. We asked for a mattress topper on our first day so that was soon resolved. The staff were all lovely and always saying 'hola' to everyone. The food was fab, don't see how anyone could fault it. For our firtst night we were given a table in the dining room for us to use all week, the only problem was iot was in a very busy spot so we asked to change it which was done with a smile and no problem. Cocktails were good and entertainment was sometimes good, sometimes funny without hthat always been the intention! Had a few meals in Puerto Mogan which were good, its a very short walk into town, didn't try the hotel a la carte as the meals in the dining room were so good. Pools were lovely and clean, always got sun loungers, we sat by the quiet pool in the day and then in late afternoon would go and swim in the main pool as it is heated, lovely. All in all the hotel was one of the best we've stayed in and can recommend it without a qualm!
“We love it and this was our third visit.”
5.0
17-07-2011
josephine42, Torquay, Reino Unido
Our experience in this hotel is that it is idyllic for us.The gardens are spectacular and it is tranquil and calming, perfect for couples.The rooms and grounds are spotless. All the staff are friendly and very helpful. We arrived in the middle of the night and were greeted with drinks and a porter to take our bags to our room. The dining room is well organised with a huge choice of food to suit every taste and every nationality. The quality of the food is excellent. The resort is quite small and very attractive with plenty of shops, restaurants, cafes, a beach and a marina. There are boat trips to neighbouring resorts, and buses connecting you to the rest of the island. This holiday is most definitely a five star experience.. .
“Estupendo”
5.0
13-07-2011
Toponcho, santander
Nos hemos quedado del 4 al 11 de julio de 2011. Y hemos estado genial. Ibamos con un niño de 3 años y medio y se lo pasó en grande. Es un hotel muy limpio y con una plantilla muy servicial y amable. Te saludan en todo momento y son encantadores. Tratan de solucionar cualquier problema o duda que puedas tener. Nosotros llegamos a la 1 de la mañana y nos tenían preparado un picnic que estaba muy bien ya que habíamos perdido la cena. El último día, como nos ibámos a las 2 de la tarde, nos dieron una invitación para comer por el mediodía ya que habíamos perdido la cena del primer día. Es decir, que tienen unos detalles estupendos. Por otra parte pudimos dejar la habitación a las 2 del mediodía por lo que pudimos disfrutar de la piscina por la mañana sin ningún problema. Una cosa que nos sorprendió y que nos gustó mucho fue que en la televisión durante todo el día ponen unos dibujos de la oruga Carlos, que vive en Mogán. Están muy bien hechos y siempre vienen con moraleja final. A nuestro niño le encantaban. Así que por las noches, a las 8 de la tarde, acudía feliz a la disco para peques donde bailaban e interpretaban canciones EN todos los idiomas y ademas... ¡ VENÍA LA ORUGA CARLOS A VERLOS Y A HACERSE FOTOS CON ELLOS! Una cosa que nos encantó es que nunca parecía que estaba a tope aun a pesar de que nos dijeron que estaba al 80%. En la piscina, las hamacas tienen una colchoneta muy mullidita por lo que estás muy a gusto. Además si quieres otra sombrilla puedes preguntar al socorrista que te la trae de inmediato. En fin, un hotel tranquilo, muy bonito, con todo tipo de facilidades. Repetiríamos sin dudarlo.
“Fantastic hotel, can't wait to return!”
5.0
07-07-2011
sarahcj86, Nannerch, Reino Unido
This was our second visit to Cordial Mogan Playa and we celebrated our 1st wedding anniversary and my husband's birthday on our weeks stay mid June. We cannot fault the hotel at all, we had an amazing time, the hotel was very clean and our room was clean and very spacious. There was lots of food choices and we enjoyed every meal here. We only went to the main pool, which is beautiful and decorated very nicely, the pool restaurant also does fantastic food. I just want to mention that the hotel realised it was my husband's birthday and surprised us on our last day by bringing up a birthday cake to our room to enjoy which was very kind and tasted delicious! We were also greeted with a bottle of champagne at our evening mea and our table was beatutifully laid out which really made our last day very special and the waiters and waitresses were very helpful and polite during our entire stay. As stated above we can't fault this hotel at all and had a great time, we will definately be returning here!! They really do go that extra mile to make your stay perfect. Also, thank you Cordial Mogan Playa for such a lovely surprise for my husband's birthday, it really was the perfect end to a fantastic holiday!
“Absolutely Fantastic”
5.0
05-07-2011
AnnieMay42, Northampton, Reino Unido
Just returned from a 1 week trip to this hotel and I cannot praise it enough! The hotel, restaurants, rooms and pool areas are spotlessly clean, the staff are extremely welcoming and polite. We arrived in the early hours of the morning and were given a food box as we had missed dinner. This contained fruit juice, sandwiches, croissants, pastries and fresh fruit which was very much appreciated. We were booked in as half board but you can swap dinner with lunch if you want to. The buffet restaurants offer a good selection of food, the only thing I would have liked was free water at dinner. The alcoholic drinks are extremely generous. We didnt get to use the spa on site but heard it was good value for money. we ate at the a la carte restuarant, Los Guayres, where the food was fabulous (even better, I got proposed to!). If your flight home is late, there are courtesy rooms free of charge with beds, showers and towels. The only thing we wished we had done differently was to book 2 weeks instead of 1.
“You will be delighted you booked this hotel”
5.0
04-07-2011
SandraB015, Glasgow, Reino Unido
My husband and I stayed at the Cordial Mogan Playa for 14 nights mid June 2011. We had visited Gran Canaria around 10 years ago and vowed never to return (Peurto Rico) however we did remember the ferry trip we took to Mogan at that time and decided to give it another go. We were not disappointed! The hotel is beautiful, the grounds stunning and the staff just so helpfull. Peurto Mogan itself is just beautiful - not cheap by any means but nowhere in Spain is cheap now! We visited the capital Las Palmas - well worth a visit - a lovely city - and that is cheap compared to Mogan. We took the local bus (number 1) to Cura and then got the 91 to Las Palmas. Great place to visit. Another gem is the less touristy spot Aguineguin. Get the ferry from the port in Mogan - only drawback is the last ferry back to Mogan from Arguineguin is around 3.40 p.m. - we could have spent much longer there. Fascinating place and typical old Spain, lovely restaurant and great local fish! Back to the hotel. If you do not like buffet do not go to a buffet style hotel, simple! The food, we thought, was good - loads of variety and fresh. I would agree with one of the reviews re: try and get a table in the conservatory, that is really nice. We stayed in room 7318 had a lovely terrace with 2 x sunbeds, table and chairs however, we spent most of the day at the pool which is so clean and refreshing. Sunbeds galore there and so comfortable. Try the winetasting event - that was good! I do not think you will be disappointed with the Cordial Mogan Playa - reception area is stunning, the grounds not to be missed, the port is just so lovely. If you are looking for nightlife you will be disappointed. Mogan is quiet - that is why we liked it - compared to Peurto Rico? Night and day!!! We visited Anfi (the 'timeshare' resort). Beautiful location and accommodation but we could not wait to get back to Cordial Mogan Playa. Will we go back to Cordial Mogan Playa? Yes we will - it has really changed our view on Gran Canaria.
“Perfect chill out holiday”
5.0
01-07-2011
barbylou, Derby
This was our third holiday in Puerto Mogan; and our second stay at the Cordial Mogan Playa. (Our first holiday was to the Cordial Mogan Valle, their apartments next door.) Each one has been idyllic. The resort itself is quiet and picture postcard pretty, and only a five minute walk from the hotel; but we've spent the main part of almost every day relaxing around the gorgeous pools and enjoying the beautiful, immaculately kept gardens. This really is a wonderful place for chilling out. Each year we've travelled with our teenage son and have had interconnecting rooms. I think they're available at the end of each floor and the layout has allowed us to be together but with our own space too. The rooms are all immaculately clean, though I must say that last year I found our beds rather hard, and any problems are quickly sorted out by the courteous and friendly staff. Each room has its own small fridge which is brilliant as there's an excellent little supermarket opposite the hotel for extra supplies. Overall the food in the restaurant is of a good quality, usually with plenty of choice for all tastes. Lots of show cooking both at breakfast and dinner ensures that the food is lovely and fresh, so my only real complaint about the meals would be the two-sittings arrangement; as the first sitting is rather early for us (6-7.30) and the second is rather late (8.30-9.30); and the lack of outdoor eating space. There is though a lovely conservatory part of the restaurant, so try and get allocated a table in there if you can. Without doubt the best things about the Cordial Mogan Playa are the pool, the gardens and the amazing, romantic, a la carte restaurant. We ate there for the first time last year. The food is typical Canarian, so we weren't too sure what we thought when we looked at the menu, but the service, food and surroundings were amazing and we had a wonderful time. Things that we think could be improved? Not a lot really. The animation team last year were really, really poor. It's a quiet, mainly adult hotel I know; but I've seen more enthusiasm and animation in a retirement home than there was at the hotel last year. The year before, the animation team led by Bass and Sinny was brilliant. Unobtrusive, but lots of fun when you chose to join in. We've never bothered much with the evening entertainment as it's not really our sort of thing and it's in the main indoor bar area so you miss out on the amazing sunsets. So, if you're thinking of going to this lovely hotel, do. It's beautifully clean, amazingly pretty, peaceful, has lovely food, courteous staff, and you probably won't ever want to leave.
“Lovely hotel and maybe a 2nd visit”
5.0
22-06-2011
linl52, Plymouth, Reino Unido
We stayed here for a week and the hotel and gardens are lovely. Tired a little of the buffet type meals and although the beach is lovey it is small and was packed at the weekend with local people. All in all it was a lovely week, weather was perfect and it was very relaxing. Rooms can be noisy if cleaning staff start early and drag the furniture around. The only really bad thing about the holiday were the flights out and back, after a 4.30am start we reached the hotel at 2pm!!!! The flight back was horrendous, late leaving, full of very unhappy children. Also no one talks about the hairy journey by coach from the airport to the hotel!!!!!
“Fantastic Hotel - Wonderful Holiday”
5.0
21-06-2011
JP1Surrey, Surrey
My wife and I have just returned from a fortnight staying at the Cordial Mogan Playa Hotel, Gran Canaria. I can only echo the excellent comments made by others. From the outset, the Management and staff make you feel so welcome. In particular, I have to praise Christian, the Customer Relations Manager, who went out of his way to ensure we had such a fantastic time at this hotel. He clearly takes a very great interest in how customers are treated and is a great credit to the Hotel. You gain the impression that all members of staff are one big happy family working efficiently to keep the hotel in a class of its own. The Reception area and areas around it have the most impressive plants and waterfalls. The cleanliness of the rooms and all areas of the hotel is exceptional. We took an organised tour of the hotel (2.5 hours) where you are shown the entire working areas, including kitchens. Indeed, such a tour only goes to prove just how fastidious they are about hygiene and cleanliness - a tour I suspect not many hotels would welcome. The food variety and quality was so very good. Difficult not to put weight on - even when visiting the gym on site. The gardens, as so many people have said, have to be seen to be believed. They are superb. Free Wifi in the Reception area. The evening shows were also good with a number of tribute acts. We had such a very enjoyable and relaxing time at this wonderful hotel we certainly hope to return.
“Da tornare 1000 volte!!!!!!!!!”
5.0
21-06-2011
Piccolo6, Milán, Italia
Hotel fantastico, molto simile al paradiso in terra, ottima attenzione al cliente , posizione molto vicina alla spiagia di Mogan (molto bella ed indicata ai bimbi piccoli). Le camere sono molto comfortevole e bastante spaziose. Ristorante Ottimo, c'è di tutto per carnivori, pescivori e vegetariani (Attenzione!!!! c'è un cameriere arabo per niente cordial che vi puo rovinare la cena portandovi da bere a fine pasto, parla troppo con i clienti e ci prova spesso con le ragazze, basta tenerlo alla larga). La qualità del cibo e buonissima. Pulizia delle camere molto buona e molto veloce . La piscina ha l'acqua riscaldata ed e molto pulita, fate qualche giro a playa Amadores o Puerto Rico e non ve ne pentirete.
“Tirando de tópico: Hotel para repetir”
5.0
20-06-2011
Dody86, Oviedo
En el momento de reservar mis vacaciones y mirar hoteles en Gran Canaria, dudábamos entre Baobab, Villa del Conde y este, el cordial Mogán Playa. Finalmente nos decantamos por este y nos quedamos con la duda de si habríamos acertado. La duda nos duró 30 segundos. Nada más entrar en su increible recepción nos dimos cuenta de que estábamos en un gran hotel, y en efecto así fue, el resto de sus instalaciones no desmerecen para nada a la recepción. En el momento de realizar el chek-in, muy amablemente nos ofrecieron zumo o agua fresquita y nos comentaron si podían hacer algo por nosotros, lo que necesitasemos. Después, el servicio de botones nos hizo de guía, explicándonos dónde se encontraban los comedores, piscinas, cual era nuestro edificio, los horarios etc. Esto suena un poco fuerte, pero es cierto, el primer día necesitas un guía para no perderte por sus instalaciones, si bien es cierto que en poco tiempo ya te orientas perfectamente. Una vez llegamos a la habitación, descubrimos que son habitaciones amplias y espaciosas, con dos armarios suficientemente grandes como para meter 3 o 4 personas dentro. Todo correcto y como esperábamos. El baño también es amplio con el retrete separado del resto. La limpieza es de primera. Siguiendo con las instalaciones, comentar que las pisicinas son una maravilla, la temperatura es muy agradable durante todo el día y están muy limpias. Algo que merece la pena ver es el efecto arena tan logrado que consiguen...En las piscinas dispones además de 3 jacuzzis, dos en la piscina de la parte baja del hotel y uno en la piscina que se encuentra más cerca de la entrada. Las tumbonas son las tipicas de plástico de cualquier hotel, la diferencia es que además, aquí disponen de unas colchonetas muy cómodas en las que por experiencia lo digo, te puedes quedar dormido perfectamente. En cuanto a la localización en la piscina para tomar el sol agusto, no creo que haya ningún problema, en seguida verás que hay múltiples zonas, unas con hierba artificial, otra con una especia de arena, otras sobre baldosa, entre árboles, escondidas, a pie de piscina...vamos que cada uno puede encontrar su sitio ideal. Durante nuestra estancia, no había problema de espacio y podías relajadamente bajar a la piscina a la hora que quisieses que aún tenías varios sitios dónde escoger, todo hay que decirlo, desconozco la ocupación que tenía el hotel en ese momento, quizás a un 80%¿?. No hace falta que lleves toalla, el hotel tiene de servicio de toallas diario, son amplias y suaves (no puedo decir lo mismo de las toallas de los baños, tenían un tacto áspero para mi gusto). Tema comidas, pues que decir, la verdad es que era como comer en casa, hay variedad de platos suficientes, tienes una zona de ensaladas (con infinidad de aliños posibles), una zona de quesos y frutos secos, dos show cooking (uno de carne y otro de pescado, y en cada uno siempre 2 o 3 variedades), pizzas casi todos los días (comer y cenar), hay algún día de comida italiana, otro de comida mexicana, también ponen shusi...todo muy rico y variado, no es como esos hoteles dónde vas y parece que todo sabe igual. Para mi la comida un 10. De especial disfrute por nuestra parte fue el desayuno, esto no os lo voy a destripar comprobarlo vosotros mismos...delicioso!! :oP. Quizás en la única comida que tenían menos variedad era durante el almuerzo, lógico por otra parte ya que éramos pocos con la pensión completa, aún así la calidad seguía siendo buena. Para todos aquellos que tengáis pensión completa plus, (incluyen bebidas) no os cortéis, nosotros al principio pedíamos solo dos aguas pero luego descubrimos que no había límite (o al menos nunca se negaron a sevirnos) y empezamos a disfrutar de la cerveza, zumos y vino de la casa. Para que os hechéis unas cuentas y ver si os compensa, dos aguas y dos zumos salen por 9,40 €. El tema de la animación, no opino, no participe en nada, lo que si puedo decir es que para nada molestan, simplemente algo de música por la mañana en la piscina mientras que se hacían actividades de acuagym y nada más. Por lo que es interesante este hotel, es por el tema del Buceo. En sus instalaciones disponen del personal y el equipo para inciarse en este mundo, desconozco precios. El SPA, es pequeñito, pero dispone de todo lo que necesitas para relajarte, por 10 euros tienes 2 horas para disfrutar, de sauna finlandesa y de vapor, jacuzzy, ducha de contraste, ducha fría, hielo, bebida, espacio para tomar el sol, piscina con circuito.Por otro lado, tienes la carta de los tratamientos de belleza y masajes, el precio similar al que puedas encontrar en cualquier otro centro de estas características, mi novia se hizo un masaje relajante de cuerpo entero por 65€. Del servicio diría que es lo mejor del hotel, son todos muy alegres y cordiales, siempre te reciben con una sonrisa y dispuestos a ayudarte en todo lo que necesites. En nuestro caso, conocimos a varias personas del hotel con las que tuvimos un trato más cercano y solo puedo decir maravillas, tanto de nuestro camarero en las cenas cuyo nombre no me acuerdo, empezaba por Re, como de Vladimir que nos aconsejó muy bien de que zonas visitar en la isla. Si tenéis dudas preguntar y os atenderán muy amablemente... (se me olvidó decir que te asignan una mesa para tu estancia, que obviamente se puede cambiar si no estás agusto). Un detalle que define como es el servicio: nos regalaron una botella de champán para la cena y una pastelito a media tarde acompañada de una carta personalizada el día que mi novia cumplió años...nos quedamos perplejos con el detalle que tuvieron! Los jardines, merece la pena darse un paseo por el resto de las instalaciones del hotel y descubriréis rincones nuevos cada día, la vegetación es exhuberante y muy colorida y tienen plantas realmente curiosas. Ya no sé que más contar.... :oP....que reservéis en él y seguro no os va a dejar indiferentes. Ah!! si!!! al lado del hotel (a 50 metros) tenéis un super (cadena DINO¿?) muy barato, para comprar, agua o lo que necesitéis. El aparcamiento es gratuito en garaje privado del hotel, para entrar en el garaje primero debéis hacer el check-in (se entra con la tarjeta de la habitación). Lugares para visitar: Paseo de noche y de día por Puerto de Mogán. Visita al Roque Nublo y al Roque Bentayga. Recomiendo que se visiten uno al atardecer y otro a media tarde, la luz en ambos momentos es espectacular. Al primero de ellos se tarda en subir caminando desde el lugar donde se deja el coche unos 30-35 minutos y al segundo unos 20-25 minutos (en este segundo aunque la carretera este cortada, se puede subir andando sin problemas. En el momento de nuestra visita el centro de interpretación estaba en obras). Si queréis hacer una parada después de visitar alguno de esos roques, os recomiendo dirigiros a Tejada, daros un paseo por sus callejas (es pequeñito y tranquilo) y tomaros un café griego en el Let Me Take You! Son una pareja de chicos que os atenderán con mucha alegría y que si os apetece os darán una charla agradable. [--] No podéis perderos las dunas de Maspalomas, es un sitio precioso. Buscar el hotel Riu y entrar a las Dunas atravesando su hotel, os encontraréis con el mirador (está abierto al público), después podréis llegar hasta la playa atravesándo las dunas (30 minutos) y daros un buen paseo por la orilla. Será una experiencia inolvidable, es un sitio realmente precioso. y depués de este rollazo acabo como empecé, hablando de los 3 hoteles, si queréis una zona tranquila, un hotel familiar o para disfrutar en pareja, El Cordial es vuestro hotel, sin embargo si buscáis una zona con más marcha decantaros por el BAOBAB o el Villa del Conde (Costa Meloneras). Y para completar si buscáis locales de ambiente (Maspalomas). Aprovechando la visita, nos colamos en ambos hoteles y dimos un paseo por sus instalaciones, y la verdad que el Baobab para mi gusto es mejor hotel (5*). Espero que este batiburrillo de ideas os sirva para aclarar si realmente un hotel 4 estrellas plus puede realmente estar entre los mejores hoteles de la isla, la respuesta es clara, SI.
“Absolument merveilleux et nous y retournerons!”
5.0
19-06-2011
Galigali, Lausanne,suisse.
Nous rentrons du Cordial Mogan (9 a 16 juin 2011) est ne pouvons que recommander cet hôtel pour les voyageurs amoureux de diversités botanique et d'originalité.L'hôtel a été construit en 2007 de façon magnifiquement intégré dans la roche à divers endroits, ce qui fait son charme.On se croirait dans un petit village aux ruelles et bâtiments colorés.Très facile pour les personnes en chaises roulantes.Deux piscines chauffées, avec ou sans reconstitution de plage de sable à certains endroits.Un bassin rond pour les petits enfants.Aucun problème pour trouver un transat avec matelas des linges et un parasol fournis dans les prestations,c'est un plus fort agréable!Le personnel est très sympa et souriant,(en tout cas en cette saison,l'occupation étant à 70%)nous y avons même parlé français avec certains, (demandez Marco à la reception) sinon communiquez en Espagnol,Anglais,Allemand.La mer est à quelques minutes à pieds,vous vous y rendez par une jolie promenade sur la jetée bordée de restaurants et petits bazars souvenirs (joliment tous pareils).La plage est propre,libre,location payante de parasols et transats. vous pouvez louer des jet-skis (50Euros/30 min par pers) et d'autres activités mais la plupart peuvent se faire aussi depuis l'hôtel.En suivant le bord de mer,vous arriverez au port de pêche et restaurants de poissons frais,et en passant par le chantier naval vous arrivez au submarine advendure, sympa pour voir l'épave d'un bateau sous l'eau mais le fond marin n'a rien de sensationnel!Allez manger des tapas au restaurant Tapas Tapas près du pont vers la place de jeux sur la jetée, c'est tout bon rapport qualité/prix,sauf parfois les odeurs de canal à marée basse!A l'hôtel nous avons été très content des repas proposés en demi-pension,sauf les pâtisseries qui sont pas géniales mais chacun ses goûts!Jus de fruits frais super et machine à cafés gratuit!Une semaine c'est top pour faire le tour de tout le buffet et snacks des piscines.Les animations du soir ne sont pas top pour une clientèle trop jeune.Nous prenions le repas du soir au service de 20h30 et souvent les petits spectacles étaient terminés à notre sortie de table.Pas de disco digne de ce nom!Hormis ça notre séjour a été magnifique, reposant et ensoleillé!
“Hotel Cordial ideal für Paare oder Familien”
5.0
18-06-2011
Un viajero de Hoteles.com ,
Ein sehr schönes Hotel. Perfekt für Paare oder Familien, weil direkte Umgebung ruhig ist. Für Partysuchende, nicht ideal, weil man ca. 1 Stunde mit dem Bus bis zum Partyareal (Playa del ingles) fahren muss. Morgenbuffet ist der hammer, kann es mit einem 5-sterne Hotel aufnehmen. Zimmer sind eher gros, sehr ordentlich und schön ausgestattet. Pool sehr sauber und gross.
“Excellent hotel covering most bases in Gran Canaria”
5.0
14-06-2011
Celtica, Newport, Reino Unido
Very well run hotel with magnificent gardens and pool areas. Hard to fault with good food nice rooms and suites spotlessly clean. Staff are attentive and professional without being pretentious. Hotel would be fine for couples families of all ages. My 3 year old was well looked after. It's a relaxing hotel more than full on, but there is evening entertainment, a young child's disco and several bars and restaurants. The area is flat right into Morgan and hotel and area fine for wheelchair access etc. In fact puts uk to shame!. Morgan remains a small pretty town catering for couples and young families rather than groups. I would say great for a week, but would need to start looking at trips for a fortnight. A very high standard safe bet hotel all round. June was quiet and warm (very pleasant rather than silly)as the summer can be very hot. Full board does not include drinks at meal times-this is full board plus and not easily obtainable outside hotel web page. Suites are quieter in gardens and have two rooms and a bathroom and balcony and/or garden area. Hotel happy to put extra single bed in room which was great for our three year old. Cleaning staff are immense in rooms and grounds and a real credit. food id good quality with enough choice. Suites have morning/lunch meals in a smaller garden restaurant which is nice. The staff are also excellent here. The gardens are an experience in themselves and add to the general feel of the hotel. This is a great hotel to go to for a safe bet, to relax as a couple of any age, with a young family happy to play in the pool with a little extra and people looking for easy flat access to most areas. It is a huge hotel complex but feels roomy because of the many bars pools and restaurants. More a good cruise ship on land!-used Canarytransferservice for the airport transfer. Reliable safe and good with kids. Any questions feel free to contact........
“Great Hotel”
5.0
13-06-2011
IIM612, Zagreb, Croatia
Great hotel, good breakfast, great location. Free internet in the lobby and free parking.
“Beautful hotel and gardens”
5.0
12-06-2011
mrsredfrog, Irvine, Reino Unido
In a complete departure from our usual type of holiday, and with a longing to feel the sun on our faces, we booked this hotel (mainly due to previous revues) at only three days notice, This part of Gran Canaria is very stark and quarry-like, but the hotel is like an oasis of style and calm and greenery. From the glass of Cava on arrival to the absolutely immaculate gardens and bedrooms it was just perfect for a week away. The actual small town of Puerto de Mogan is also lovely - plenty of restaurants all built around a pretty harbour where you can while away the time and on reflection, we should maybe just have booked B&B rather than half board as its an easy walk down to the town and we could have tried a different meal every night. In the hotel, dinner was a buffet and it would maybe have been more relaxing to be served but thats just personal preference. If you're thinking of booking, read Trip Advisors reviews and the ones on the hotel's own website - they're pretty accurate. Hints and tips - avoid the Friday market (everyone says you should go, but although its huge, its full of tat). Do a complete circumnavigation of the dining room the first time you go to breakfast and also dinner BEFORE you start loading your plate (if you don't you'll inevitably miss out on something you wish you'd seen earlier ). Lunch on the terrace at the pool nearest to reception is good (very calm and civilised). Take time to stroll along all the paths wiithin the gardens and peep in to the courtyards - the variety of plants ans the colours of the flowers means there's a photo opportunity around every corner. And lastly, don't get a surprise when the light on your balcony goes out at 11pm - the hotel is very energy conscious!
“Tropisk atmosfär!”
5.0
09-06-2011
michen ,
Vi besökte denna fantastiska stad under december månad för att slippa julgröten etc. Hotellet var en botanisk upplevelse och en omfattades av en arkitektur som doftar lyx! Poolområdet ser lyxigt ut men all växtlighet skymmer solen under vissa delar av dygnet. Frukostbuffen var grym! Toppad med Cava för den som känner för det på morgonen. Rummen var stora och utrustade med bl.a dvd. Mycket trivsamma med spansk touch! Städningen var helt ok. Service. Nja, tyvärr stora brister i det engelska språket hos personalen ledde till många missförstånd, tråkigt! Läget. Vad säger man? Puerto de Mogan är som stad en pärla! En 10 min. promenad till hamnen och ett besök på valfri taverna måste upplevas! Fantastiskt!!! Hotellet rekommenderas till par (25-70 år) samt barnfamiljer.
“definatly will return!!”
5.0
06-06-2011
beytonian, bury st edmunds
Hi just got back from this lovely hotel!! I was reccommended this hotel by a friend so was a little optomistic!!! The first couple of days were a worry as the hotel was full due to a Canarian weekend so all the spanish were there! It was off putting as the breakfast and dinners were so crowded and it felt like a cattle market! Still by the Monday it was quieter and what a difference!!! A much more relaxed atmosphere! The food was good with plenty of selection and I loved the breakfasts especially the ommelates and the champagne every morning!! The pool was very clean and you could change your beach towel everyday which was a bonus! There was plenty of sunbeds and umbrellas! We ate a couple of nights al-a-carte and would reccomend having a meal in the restaurant in the hotel! On our last day we checked out at 12.00 and then had the use of the courtesey room fully equipped with showers toilet and changing facilities which were of no extra charge so nice as usually you are charged extra by other holiday companies!! All in all a fab stay in a very well run and clean establishment!! We will be returning!!!
“A lovely resort and a fatastic stay”
5.0
03-06-2011
rahgoddess, Manchester, Reino Unido
I visited here with my husband for a much needed week away in the sun in April 2011. We really enjoyed our stay at the hotel and found Puerto Mogan itself to be charming :) From the friendly staff at check-in to the beautiful surroundings we felt safe in our choice, the atrium is beautiful and really sets the tone for the rest of the resort. We were welcomed, after being the last drop-off (it is about 40 minutes from the airport), with a nice glass of cold cava, which certainly felt like a good start to our holiday. The room was in the hotel side, it was a first floor room with a balcony, so we had a small garden area too. The room was clean, comfortable and spacious. The bathroom was modern with a separate toilet - very convenient. It was cleaned everyday but you could control when by using the door card (not exactly do not disturb but come back later or when you leave you can say the room is ready to be cleaned), I thought this was a nice touch. The cleaning staff always said hello when we passed them and looked genuinely happy to be working there. There was a complimentary bottle of water and wine plus a basket of fruit on arrival which was a super touch. My only niggle with the room was the people in there before us must have had food in there as we saw a few ants. There were small and only on a few occasions but it knocked a bit of the sparkle off, we didn't complain as it was a small issue to us and we liked our room so didn't want to change it. I'm sure if we had the hotel would've sorted it out. We were on half board which worried me at first as I wasn't sure we would want to eat at the hotel every night. I shouldn't of worried though as the hotel is very accommodating, allowing you to swap (we did three times) to the lunch time buffet instead of dinner. We enjoyed all mealtimes as no matter where you ate there was a wide selection, catering for many nationalities and tastes. The food was fresh, often cooked in front of you, and there was a large variety. I defy you to go hungry here! We enjoyed it anyhow :) The only thing not included is of course drinks, you do pay restaurant prices for wine by the bottle etc but they often have two of three on specials and we really enjoyed them. A nice tip though, if you like a drink before dinner is to buy a bottle or two at the supermarket over the road to enjoy on your balcony, we did a couple of times (there are wine glasses in your room), a bottle of Friexnet cost approximately 7 euros (and if you like lager - especially Spanish - that was even cheaper :D). However drinks served at the resort are value for money - the spirits and mixers especially so, however you many need two glasses so you can make several drinks from one serving! Beware of the cocktails, very very alcoholic and strong, slightly too strong for me. Entertainment is provided with nightly shows, we only really saw one or two as we tended to have a wander or enjoy a drink on our balcony instead. It is fairly typical holiday camp style entertainment and gets repeated so you may want to check what it is before staying in the resort. Saying that the resort is extremely family friendly with two sittings for dinner and children being allowed in the bars etc. There's also activities during the day, a kids club and lots of pool activities (play equipment etc). The resort also has tennis courts, a spa and two big pools. The pools were well looked after and the plant life and gardens well maintained. It felt a very safe place, both inside the gated resort and in Puerto Mogan itself. It was a five minute walk into the small town and marina area. The beach is small but clean and the bay and marina are extremely picturesque. We ate a few times near the marina but our favourite restaurant was a place called Zoo (it's by the car park just as you cross the small bridge towards the marina). The food and the food and the cocktails were fab and the waitress was super! You must try it, try the zoo burger - delish! Our Thomson rep was very friendly, funny and gave great advice without being pushy. We booked a couple of excursions with them, one a helicopter ride (quite expensive but fun) and the other a VIP tour of the island - which was interesting but did get a bit samey. Both were good experiences as we got to see another side to Gran Canaria. We also caught the glass bottomed ferry into Puerto Rico against the advice of one of the Information reps. She was right, it is a bit of a dump. Not really for us, too many sports bars and lots of people. But we did find a nice place for lunch, across from the beach - where we had tapas that was yummy for a reasonable price, washed down by a large cold beer. Restaurante Caballito de Mar - try it especially if you like seafood. We also visited Playa del Ingles by local bus, not expensive and very easy, it is also built up but a good start for a walk to the sand dunes at Maspalomas. We will return to Puerto Mogan in the future as it is a super resort, we particularly liked our stay at the Cordial Mogan too, highly recommend it!
“An excellent hotel can be recomended.”
5.0
31-05-2011
siggen07, Tønsberg, Noruega
A very nice hotel with excellent service and good food in a good setting near the town of Mogan. We have had a 2-weeks stay 3 years in a row with sun all day. The last 2 years with our friends.
“Outstanding hotel, fabulous food and excellent customer service”
5.0
30-05-2011
Mumof1Essex, Essex
I cannot praise this hotel enough. Not only is it an exceptional 4* hotel but the service from all staff is above & beyond what they need to do. The cleaning lady noticed I had rolled a blanket under my pillow to make it higher, so she brought me another pillow (without having to be asked). The waiter in the restaurant learnt our son's name and made sure he spoke to him every evening, when we waited a short while for a beer round the pool they brought an extra one to apologise for the wait, a maintenance guy sent to fix our safe was there before we had got back from reception! These things are just a small list of how they made us feel valued. The buffet is the best we have ever had. All food is freshly cooked and replaced so regularly there's never an empty tray, and quantity - well its hard not to put on weight! The large swimming pools really ARE heated - which really makes a change and was great for our 4 year old, it has a large shallow end ideal for the little ones. On arrival we received a glass of bubbly, our son an inflatable ball which is again such a nice touch. The area itself is very quiet, but lovely for evening walks to the harbour & many restaurants. We will definitely be returning.
“Amazing 4star hotel - deserving of 5stars! You won't want to leave......”
5.0
30-05-2011
LynseyHamilton, Thetford, Reino Unido
Chose this hotel after reading all the past reviews and photos and our expectations were more than exceeded. By chance we were sat next to another couple on the plane that were also staying in this hotel and right from our arrival at 2am, we all got the most welcoming reception with complimentary champagne and also a box of goodies (sandwiches, pastries and fruit) as we had missed dinner, the assumption that we would be hungry after the night flight and transfer was spot on. We were then shown to our room and helped with our luggage. The rooms are as per the brochures only much bigger than I had expected with a well equipped bathroom, massive wardrobe and built in safe. Breakfast is a fantastic choice, full english with fried eggs and omelettes cooked fresh in front of you, continental meats and cheeses, fantastic pastries, fruit, yoghurts, cereals etc even smoked salmon and champagne if you wanted! Half Board was definately worth opting for in our opinion, a vast selection of dishes with fresh meat and fish cooked in front of you then straight to your plate, variying from day to day so you won't get bored of the same thing. Also if you order a bottle of wine and only drink part they will quite happily put it aside and chilled for you until the next night. Swapped dinner for lunch a couple of times, variety again was good with plenty salads, pizzas, paella, pastas perfect for a lunchtime appetite. Used the spa facilities 3 times and whilst aesthetically in places it needs a little tlc, it was great. The perfect mini spa and only 10euros for a 2hour session. Also great selection of treatments at reasonable prices, not too disimilar to what you'd expect in the UK. Had a back and legs massage, which was really relaxing, only wish I had more time and money to take advantage of some of the other treatments like body scrubs, wraps, indian head massage and reflexology. As for the onsite bars, out favourite was the La Fula bar by the quieter pool (near reception), great customer service from barman Edison and fantastic cocktails! This bar also served food during the day and would deliver your order direct to your sunlounger if you wanted. The evening bar with entertainment downstairs again had great table service and even though the entertainment wasn't amazing or to everyone's taste it was a well balanced variety throughout the week. I really could gush and gush about this hotel, with it's great service where nothing is too much for the guests, the gorgeous botanical gardens everything is surrounded by and the situation less than 10mins walk from the beach, marina or bus stop if you want to venture to other parts of the island. But full justice is only done by experiencing it first hand. We will definately be going back here, it's the kind of place I've always wanted to find where I know I can go to for a guarenteed relaxing holiday.
“Absolut empfehlenswert - Wir kommen wieder!”
5.0
27-05-2011
niceholidays_10, Demmin
Eine ausgezeichnet geführte Anlage mit allem was das Herz begehrt, Entspannung, Sport, Unterhaltung und sehr gutes, vielfältiges Essen - außergewöhnlicher Service in allen Bereichen von authentisch freundlichem, sprachlich sehr gut geschultem Personal. Bereits beim Check-In mit Erfrischungsgetränken in der weitläufigen, geschmackvoll eingerichteten Lobby fühlten wir uns wohl. Ab diesem Moment brauchen wir uns um wirklich nichts mehr kümmern, die Koffer wurden uns abgenommen, im komfortabel eingerichteten Zimmer mit wunderschönem Poolblick erwartete uns ein Obst- und Getränkewillkommensgruß. Die absolut gepflegten weitläufigen Poolanlagen, die prachtvollen Gärten, der entspannende SPA Bereich und das umfangreich ausgestattete Fitnesscenter gefielen uns sehr gut. Gaumenfreuden in allen Restaurants, sehr aufmerksamer Bar- und Restaurantservice. Eigentlich wollten wir das Restaurant gar nicht verlassen. In der Nähe gibt es viele Einkaufsmöglichkeiten, einen malerischen Hafen mit Bars und Restaurant und einen Strand. Wer ausschwärmen möchte, obwohl es auch ein professionelles Showprogramm im Hotel gibt, hat verschiedene Möglichkeiten im nahegelegenen Puerto Rico. Die Berglandschaft ist auch sehenswert. Wir waren nur drei Tage dort, weil wir eine Rundreise über die ganze Insel unternommen haben. Aber wir kommen bald wieder - an keinem anderen Ort auf Gran Canaria haben wir uns so wohl und ausgezeichnet versorgt gefühlt!
“relajarse!”
5.0
27-05-2011
ambergavel, clevedon,somerset
Una 2 semana preciosa estancia durante el fin de marzo. Lo recomendaría encarecidamente y me alojaría de nuevo. Pregunta por un cubre para la cama, ya que son bastante duras!
“primera clase de hotel genial”
5.0
25-05-2011
3232DAJ, Belfast, Reino Unido
Nos alojamos en el hotel en 2011 mayo. mi esposa y yo hicimos el check out este hotel antes que la reservamos. la críticas que leímos eran excelentes, así que nuestras expectativas eran muy altas. después nos habíamos alojado por la semana nos dimos cuenta que este hotel debería ser un 5 estrellas nos lo pasamos de maravilla y estoy deseando volver bien hecho!
“muy bien”
5.0
25-05-2011
Un viajero de Expedia ,
sehr gut! wir sind zum zweiten mal da gewesen, weil es uns im fubruar so zugesagt hat. das hotel bietet sehr guten comfort und eine sehr angenehme Atmosphäre. ein wohl-fühl-ort für solche, die nicht aktivitäts-besessen sind.
“Un hotel excelente, el personal, las comidas, jardín genial, que debería ser por lo menos 5 estrellas”
5.0
24-05-2011
mickandkath56, Dumfries, Reino Unido
El hotel es excelente mucho mejor de lo que esperaba. Todo el personal del hotel es muy amable y nada era demasiado para ellos. Los jardines son increíbles, como estar en un jardín botánico, y estaba impecable, así como lo era cada zona del hotel. Las comidas eran de un estándar alto, y muy muy variada y de nuevo los camareros muy amable (ved incluso champán para el desayuno). Tanto las áreas de piscina preciosa y bien cómodas hamacas con toallas gratis. Encontrar una tumbona, hasta la tarde, no fue un problema, ya que había muchas. Hotel situado a una corta distancia pie en el puerto. Muy adecuado para cualquiera con una silla de ruedas. Las habitaciones eran muy buenas y las limpiaban cada día y tenía gratis con aire acondicionado y un montón de extras en el baño. En definitiva, volveremos.
“A 5 star hotel pretending to be a 4 star plus.”
5.0
24-05-2011
PaulGEngland, England
This hotel is first class with quiet relaxing surroundings. The gardens are exceptional with over four hundred plants/trees and shrub verieties most of them labled. We stayed for seven nights in mid May when the hotel was not full although it did get busier just before we left (this did not detract from the enjoyment of the hotel or its surroundings as they were well able to cope with the additional numbers). Plenty of sun beds around two good quality pools. One or two small negative points to bear in mind which we seem to experience in Spanish hotels. These are the extra costs involved for example 18 euros ( £17.00) for a room safe for a seven night stay. The table water at dinner we thought was expensive, we paid 2.10 euros (nearly £2.00) for a half litre of bottled water, we had two bottles a night so approx £4.00 for two people per night. I worked this out at 21 times more expensive the buying 5 litres of the same brand in the supermarket across the road. Please note that the cost of drinking water in a large number of holiday destinations is, as you can tell from the above, one of my pet hates. Drinking water is an essential part of survival in a hot climate which everyone seems to take advantage of from airports to hotels. Puerto de Mogan is a quite tourist type village with some of the original housies on the hill above. The shops are of good quality and do not have many of the usual tourist tat shops that dominate other resorts (a real plus as far as we are concerned). A good mix of English, German, Italian and Spanish holiday makers gives it a real international feel.
“The best hotel we have stayed in!”
5.0
22-05-2011
MrsThors, Highlands
We had a wonderful holiday here at the Cordial Mogan Playa. The staff were lovely and very helpful. The surroundings are out of this world! amazing gardens, fountains and waterways. We wanted a week of total relaxation, and that's what we got! The spa was wonderful, we made use of the facilities twice during our stay. Both times we had an hour of reflexology followed by a few hours in the spa pool, steam room, sauna, etc. and relaxing on the spa sun beds. The food was good too, we were half board and didn't feel the need to eat elsewhere, this time. Will certainly go back to this hotel, but next time may explore the island a bit more. Hoping to go back in January next year.
“ospitalità rara”
5.0
18-05-2011
ema073, Monza, Italia
ho viaggiato da sola con 2 bimbi di 3 e 5 anni.sono riuscita a rilassarmi grazie all ottima qualità dei servizi offerti e della struttura tutta'comoda'.temevo gli albergoni tipici di canarie enormi dove ci si mette 3 giorni per orientarsi.devo invece dire che la scelta è stata ottima anche perchè la struttura ricorda un villaggio molto curato,4 stelle plus tutte meritate,tutto comodo.i bimbi andavano perfino da soli in camera e si muovevano con facilità.avevo una junior suite dotata di giardinetto privato,bella veranda attrezzata,bagno con vasca e doccia,tv con lettore dvd,ben pulita 2 volte al giorno.le j.suite sono ubicate tra la spiaggia, a 200mt,e la piscina,riscaldata e ottimale anche per i bimbi.c sono 2 vasche idromassaggio e sabbia a granellini che non appiccica,molto positivo, parzialmente intorno alla piuscinanessuna corsa per il posto.tanta tranquillità ed educazione.la hall èstrepitosa.la sera la musica del pianoforte fa da piacevole sottofondo.il ristorante per la cena èampiola prima sera si sceglie un tavolo e quello resta.ottimo cibo e servizio.se cè un minimo problema corrono.se si avanza il vino ti forniscono di tappo e la bottiglia si può portare in camera.il frigobar è vuoto e lo si riempie a piacimentola sera gli spettacoli sono di gruppi professionisti.molta musica dal vivo.il miniclub funziona bene,dalle 9 alle 13 e dalle 14 alle 16.i miei bimbi ci andavano volentieri e facevano lavoretti.cè anche una sala boowling bellissima anche per piccoli ospiti.l unico neo è il pranzo..solo perchè cè ripetitività di cibo.la colazione è di gran qualità..cè anche lo champagne!in boutique cè una signora italiana,donata,gentile e disponibile per ottimi consigli. l'accoglienzaè molto piacevole,palloncino ai bimbi e fresco prosecco per adulti.l entrata spa solo10 eu per 2 ore.molto curata per max 6 ospiti. il clima è ideale.17 gradi la sera intorno ai 26 digiorno.si sta benissimo.io ho preso un taxi tramite l hotel a 65 eu a tratta.ottime auto,cordialissimi.ci impiega 40 minuti.lo consiglio.sono molto esigente e l hotel per la prima volta è stato per me al di sopra delle aspettative
“Flott hotel for de som ønsker å slappe av.”
5.0
17-05-2011
Un viajero de Hoteles.com ,
Flott hotell med knall bra frokost bufe. Rommene er fine og rene. Bassenget er flott og deilig å bade i, til og med en liten sandstrand.
“Il Borgo dei Poeti a Manerba del Garda - Da ripetere!”
5.0
15-05-2011
Arnauoscar, besozzo
Posto meraviglioso curato nei minimi dettagli. Pulizia da 10! Personale disponibilissimo, gentile e professionale. Ristorante incantevole. I miei figli vogliono tornare e lo faremo! Camere molto ben arredate e grandi. L'unico piccolo dettaglio sarebbe la mancanza d'una vasca dove poter fare il bagno ai bambini piccoli. per il resto tutto perfetto!
“Fantastic hotel, highly recommended!”
5.0
12-05-2011
calvin162, Belfast, Northern Ireland
From arrival I knew that this was a hotel of very high standards - we were welcomed with a refreshing drink and given clear explanations as to location of rooms, meals etc. The whole complex is spotless, rooms are spacious and the staff couldn't do enough to help make your stay worthwhile. One tip I would have is to ask for a table away from the centre of the dining room, we asked for a table near the window. This is a hotel which is popular with families and we found at dinner that a lot of small children were allowed to roam unattended. This should be addressed by the management as it is a health and safety issue for staff and guests alike - parents should be genly encouraged not to let small children wander about when hot food is being carried by guests and staff. Having said that, the food is excellent! The bar staff were friendly, attentive and very professional. The managers deserve a special mention, they were excellent, always available, friendly and approachable. All the staff seemed to be very happy working in the hotel which says a lot. Overall, I was very impressed. The resort is beautiful - go to the lighthouse for the best views in town! We thought that the market (on Friday) was a bit disappointing. Highly recommended, and if the staff are reading this, well-deserved praise! I hope to be back nexy year.
“Agradable y cómoda estancia”
5.0
11-05-2011
Un viajero de Hoteles.com ,
Tanto a mi pareja como a mí nos encantó el hotel, aunque nuestra estancia fuera sólo de fin de semana. Todo el personal hace honor al nombre de este hotel, ya que nos trataron con una cordialidad y amabilidad inmejorables. La recepción, los jardines, la habitación, las piscinas, la animación y la comida fueron excelentes.
“Hotell med perfekte fasiliteter for småbarnsfamilier”
5.0
10-05-2011
Hiba79, Oslo, Noruega
Vi hadde et 14 dagers opphold på Cordial Mogan Playa hotell med to små barn (9 mnd og 2 1/2 år). Flotte oppvarmede store bassenger, litt kalde barnebassenger på morgningen, men de varmet seg opp i løpet av dagen. Fine muligheter for å ligge i skygge og fine alternativer for solstolplassering (fliser, sand, kunstgress, noe tilbaketrukket eller mitt i folkemengden). Gode muligheter for avslapning mitt på dagen i cafe/barområde og super bra utvalg på hotellfrokosten. Fint barne-aktivitetsrom med veldig søt betjening. Litt synd at grensen for å være alene er 4 år, men forståelig. Vi kunne allikevel bruke det så lenge det var en forelder tilstede. Gode madrasser på reisesengene til barna. Dersom du har spesielle ønsker eller behov ang. balkong eller rom kan det være lurt å ringe direkte til hotellet og få dette bekreftet. Et deilig opphold på et nydelig hotell med mye småbarnsfamilier og pensjonister :)
“Superb hotel”
5.0
08-05-2011
MIPELL, Montreal, Canadá
The hotel was spothless, the grounds are superb, the breakfeast fantastic (and included in the rate). The personal very friendly (speaks generally, spanish, german and english, no french). Two large pools, but that can be quite busy during the day. Didn't go for diner, was to formal for us. The beach is at around 10 minutes walk. Go to the port, it is very nice and full of restaurants for the evening, very charming village. Would go back without hesitation.
“Tolle Anlage, toller Ort”
5.0
03-05-2011
Un viajero de Expedia ,
Ein top Urlaub und das Hotel ist genial.
“Beyond our expectations!”
5.0
02-05-2011
jamaxy, London
We visited the Cordial Mogan Hotel in the Easter Holidays with our young children. This hotel really did exceed our expectations. From day one we were able to totally relax. The rooms were a very good size and immaculately clean. Good sized beds and very comfortable. Our rooms looked out onto the the most wonderful cactus gardens. We used the pool near the tennis courts which seemed more suited to families with young children. It was a salt water pool and a really good size with a very large shallow area. We booked bed and breakfast only but next time we would definitely book half board purely for lunch. We ate lunch at the poolside restaurant most days. The food was very good [especially if you like to eat healthily] with a large selection of salads and choice of fresh fish, chicken or meat option cooked in front of you by the chef. I would definitely recommend to either hire a car or get a private transfer from the airport as we booked a package which included a large coach transfer which took around 1 hour 40 mins to get from airport to hotel after dropping other passengers off at a number of hotels before us. If you have a private transfer or hire a car it takes around 40 minutes. The local port area is very picturesque with a large choice of restaurants. We found a couple of fantastic places, an Italian restaurant in the square called Clipper which sold authentic italian food which was quite outstanding, one on the front of the harbour which sold the most amazing fresh fish platter which had eight diferent types of fish and shellfish for two for 30 euros. The hotel was at full capacity when we stayed there but it really did not feel crowded at all! The staff were very friendly, helpful and professional. I will definitely be returning to this hotel with my family in the future!
“Brilliant!”
5.0
02-05-2011
trueblade, Sheffield
We spent a week at the Mogan Playa in early April and were very impressed. All the hotel staff were friendly and helpful, the hotel buildings, pools and gardens are very well kept and clean. Rooms are spacious and clean, our only gripe would be the lack of sun on the balcony - but we just spent longer by the pool... Excellent location only a few minutes walk through the gardens to the harbour, restaurants and shops. We were half-board and enjoyed all meals - amazing choice for both breakfast and evening meal. We would definitely stay here again.
“Class act.”
5.0
28-04-2011
JN5, St Ives
After all the positive reviews on this hotel, We could not wait to arrive. Well we were not disappointed. The Cordial Playa is a class act from start to finish. The hotel grounds are truly stunning, the staff impeccable in their service from the cleaners through to the hotel management. Nothing was too much trouble for them and our every need was catered for. I got the impression that the staff enjoyed working at the hotel and that says much for the management culture. The clientele is mixed with Germans predominating. The hotel tried hard to stop them reserving the sunbeds! No easy task. The restaurant staff were superb and mostly the food was excellent, breakfasts in particular were first class and if you have a mind to it you could feast out on champagne and smoked salmon at 9 in the morning. The hotel is not a cheap option but you get what you pay for. It is brilliantly located in a very pretty resort and I would not hesitate to recommend it to all discerning holiday makers.My family and I will most certainly return. If you are reading this and are hesitating in making a booking then stop being silly and press the button, you will not be disappointed, I promise.
“Fantastiskt”
5.0
28-04-2011
utvilad, Västra Götaland
Underbart hotell med en fantastisk miljö. Fint anlagd växtlighet med palmer, fruktträd, kryddväxter och kaktussar. Lugnt på området, speciellt nattetid. Fina pool områden, gott om solbäddar med god standard. Restaurangen/baren vid poolen serverade goda luncher med snabb service. Frukostbuffén var enorm, det fanns allt man kunde önska sig + lite till, t.o.m. "spansk champagne". Alla carté restaurangen hade en begränsad meny, väldigt bra service, men maten levde inte upp till priset, dock helt ok .Personalen på hotellet var mycket hjälpsamma och trevliga, jobbade snabbt och effektivt. Vi åker gärna tillbaka!
“Najlepsze miejsce na Gran Canarii - wspanialy obiekt i mila obsluga”
5.0
27-04-2011
AgaWawa, Warszawa
Miejscowość jak w bajce - mówią na to mała Wenecja. Sympatyczny port, bardo zadbany i cichutki. Hotel Cordial wkomponowany jest w atmosfere tego miejsca - nie jest to wielki moloch, ale wakacyjna, luksusowa, cicha wioska. Dodatkowym atatuem hotelu jest jego obsluga - profesjonalna, miła i szybka. Nic dziwnego - szefem hotelu jest nasz rodak :-) Super! Polecam!
“A very well managed hotel”
5.0
27-04-2011
AREPSOM, Londres, Reino Unido
This is the first time I have ever written a review of a hotel however this one deserves its No 1 position in Trip Advisor. Our stay was without any complaint. The hotel proudly shows its guests around the facilities and has nothing to hide but much to be proud of. This speaks volumes.
“Fantastic hotel - one of the best ever!”
5.0
25-04-2011
Elena139, Londres, Reino Unido
The hotel was fantastic, lovely heated pools, jacuzzis, food and entertainment. four lane bowling alley and squash court were free to use - brilliant way to keep out of the sun for a while. The staff couldn't have been friendlier - they made our holiday. Brilliant hotel, Will definately be back!
“Such A Relaxing & Wonderful Hotel”
5.0
25-04-2011
The_Riddells, Scunthorpe, Reino Unido
Upon arrival at 10pm We were given a Glass of Cava and Where given directions where we could get some food whilst we were checked into our Suite, in the Main Dining Hall (Excellent Service & Friendly Staff throughout) food was good quality and plenty of choice this was "After Main Service Had Finished but where were accommodated never the less". Once finished eating we headed to the Suite (porter service was also excellent) we crashed to be honest and didn’t really pay much attention to anything. On waking up the Next morning the Wow factor really hit, the Suite was Outstanding and much better than I expected and My Expectations are "Very High". The large living area equally large Bedroom and Gorgeous Balcony with 2 Loungers and Table and Chairs blew us away. The maid service i have to say is the very best i have ever seen and i have stayed in hundreds if not thousands of places. Their attention to Detail was out of this world down to the little Chocolate on the pillow every day of our stay and fresh Fruit and a Bottle of Wine "When Needed”, extra pillows upon noticing my wife folding hers just reiterated how much attention was made to our needs and a fold away bed for our 5yr old son, this was especially appreciated by my wife who tried to find out who our Maid was as she wanted to thank her personally so let us say it here “Thank You Very Much”. The hotels grounds were also immaculate and the plants and trees where beautiful, the pool was kept in tip top condition and very nice. The Kids Club was fabulous and my Son Jacob loved it to bits and thinks the world of Nicki the young lady who was working there, she was very friendly and understanding and had the Patients of a Saint as Jacob is very demanding but we left with a fantastic Photo of them both and some wonderful memories as Nicki also did the Evening Kids Disco which was Equally Excellent, Thank You Nicki you are an Asset to the Hotel. Overall Our Stay Was Wonderful and would Highly Recommend this Hotel to Anyone.
“En dröm!”
5.0
25-04-2011
sacw, sweden
Ett vackert hotell i en underbar Tropisk trädgård med fantastiska poolområden-dock ej att rekommendera för barn. Otroligt god och stor frukost buffet. Spa att besöka för behandlin el bara sitta i enorm jacuzzi. Trevlig, bilfri promenad till hamnen somär fylld med restauanger,
“Mejor, imposible!!!”
5.0
24-04-2011
Tebraes, Pontevedra
Nos alojamos esta Semana Santa y recién llegados de las vacaciones puedo decir, casi con toda seguridad, que reservar en este hotel fue la mejor decisión que pudimos haber tomado. Llegamos el domingo, muy tarde (sobre las 00,00), cansados de un vuelo bastante estresante y nos dimos cuenta de haber llegado al paraíso. Nos reciben amablemente, realizando el check-in lo más rápido posible. Debido a la hora que llegamos, les solicitamos previamente si era posible una cena fría. Nos la tenían adecuadamente preparada y nos la entregaron en el momento (un pequeño picnic, pero suficiente). Aparcamos el coche en el garaje y alli,uno de los empleados, Octavio, muy amable, nos acompaño desde el mismo, portando nuestras maletas y guiándonos hasta el cuarto. Por el camino nos informó un poquito de todo, incluso de zonas a visitar, lo que es de agradecer, dada la hora que era. La recepción es espectacular, no hay palabras para describirla. La habitación era perfecta. Dos camas unidas, balcón con vistas a la piscina y un baño aceptable. El buffet tanto del desayuno como el de la cena con bastante variedad y lo que es más importante, de buena calidad. Los jardines son espectaculares y están perfectamente cuidados. Las piscinas tienen el agua climatizada (era muy agradable estar dentro de ellas), amplias y limpias. Había bastantes tumbonas y sombrillas. El personal es intachable, del primero al último, te hacen sentir como en casa. Atentos, amables, educados, serviciales, en fin, un diez para ellos. La limpieza en las zonas comunes era perfecta y en los dormitorios aceptable. Y seguiría así hasta el infinito, porque lo cierto es que nos hemos enamorado de este hotel, hasta el punto de planear nuestras próximas vacaciones aquí de nuevo. Se lo recomiendo a todo aquel que necesite descansar, porque aúna sol, calorcito, relax y buena comida, que más se puede pedir?
“Fantástico hotel y personal superamable”
5.0
22-04-2011
calamarOviedo, Oviedo
Hemos estado 4 días con nuestro hijo de 4 años y desde el momento de la llegada han sido superamables, tanto en recepción como en el comedor como cualquier empleado con el que te encontraras o al que necesitaras. Tienen un buffet tremendamente variado y de gran calidad, con dos turnos para cenar, el primero de horario más noreuropeo y el segundo (hasta las 22h) más adaptado a los españoles, por lo que no se producen aglomeraciones; además reponen constantemente lo que se acaba y tienen dos zonas de plancha en las que preparan al momento carnes, pescados, etc. Lo cierto es que la gente de la isla es muy amable en general, tanto en Las Palmas como en Puerto Mogán, donde hay muchísimo extranjero pero es un turismo tranquilo y educado. La verdad es que ha sido una estancia fantástica y muy recomendable. Si te quieres mover algo por la isla recomiendo alquilar coche y ¡ojo! pq muchas compañias no permiten devolver el coche en Puerto Mogán, aunque en este hotel tienen una compañia que sí aunque desconozco los precios.
“lives up to expectations”
5.0
18-04-2011
CaroleMidllesbrough, Midllesbrough
This hotel lives up to all the positive reviews posted previously! We have just spent a very relaxing week here in lovely surroundings. The only thing I would change would be to have bed and breakfast as we thoroughly enjoyed eating by the harbour most evenings. However we were able to change our half board meal plan for lunch buffet instead of dinner. This is the only place in gran Canaria I would stay.
“Relax, unwind and think of nothing!”
5.0
17-04-2011
GJT, Manningtree, Reino Unido
This hotel is really beautifully designed, spacious and yet has character. The rooms are spotless and large but go for one on the third floor (top floor), as the floors are marble and you are often awoken by the sound of cleaners moving the beds in the room above! The food is varied and deliciousand you can eat as much as you are able!! The pools are salt water and clean. The staff couldn't be more helpful and seem genuinely sincere in their desire to make your stay perfect. We stayed for 5 nights and the weather was perfect for an early sun short break. The town is quiet so don't go if you want night life! Evening entertainment in the hotel was ok - we gave it a miss after 15 minutes each night! There is a small shopping centre oppposite for water etc and plenty of restaurants in town if you want a change. We had half board but you can swap lunch for evening meal when you wish.
“An experience not to be missed!”
5.0
17-04-2011
TriciaBBedford, Bedford
We have just returned from a two week stay at the Cordial Mogan Playa. As it has been 20 years since we last visited the Canary Islands there was some trepidation as to what to expect. The hotel certainly lived up to all of our expectations. The hotel is very impressive with areas where you can find some peace and quiet or be right in the thick of things. With two large pool areas and extensive gardens as well as four choices of restaurant, tennis courts, gym and several bar areas it would be difficult not to be satisfied. The rooms are large and comfortable although we did ask to be moved as the room we were allocated, although overlooking the cactus garden and in a beautiful spot, got no sunshine on the balcony to speak of at any point during the day. The reception staff were most helpful and arranged this for us. The a la carte restaurant, La Guayres, has to be one of the best places to eat on the island, with both service, staff and quality of food excellent and probably rates in my top ten of all time best restaurants. Likewise, the manager, therapists and treatments in the spa Inagua,were of top quality and certainly equivalent, if not better, than spas I have visited in the U.K. Puerto de Mogan remains the prettiest area of Gran Canaria and has retained many of its original qualities - unlike Puerto Rico! We will definitely visit this hotel again in the future, with the weather and what is on offer it amounts to a pretty impressive destination for an out of season break.
“Lives up to its excellent reputation”
5.0
15-04-2011
Rosettagrey, Worthing
Well this hotel certainly matched our expectations. Nestled in the lovely picturesque village of Puerto Mogan we couldn't have been happier. Not having stayed Half Board before I wasn't sure what to expect. The food was amazing, in fact so much choice it was quite bewildering at first. The staff were faultless, so courteous and polite. The hotel was peaceful and so quiet at night despite the amount of people staying there. The only thing we would have changed would be the dinner time sittings there being one early and the second sitting later. We would have preferred there to be just one long sitting when we could go down to dinner at our leisure. The room itself was roomy, the bathroom so spacious, just remember to take a travel kettle with you for an early morning cuppa. We loved the fact that you could walk to the marina within ten minutes and took a couple of boat trips. Just make sure when you return (from Anfi) that you stand at the point where the boat picks you up as we went round the corner and as the boat came in we went back to the stop but because we weren't actually standing there initially (and we certainly weren't late) the guy at the stop waved the boat away so it didn't even dock to pick us up so we had to get the bus home which was fine (apart from the hairpin bends). We went to other parts of the island which we found to be very commercialised but if you want a tranquil holiday in a picturesque spot and staying at a wonderful hotel don't hesitate to come here. We will definitely return one day.
“Hard to fault”
5.0
14-04-2011
SenorCharlie, Javea, España
This really is a very nice hotel. The staff are friendly & welcoming (glass of cava on arrival), the pool areas are superb and the gardens are a tropical paradise. The meals are buffet style with a very wide range of choices for breakfast and dinner. Cava at breakfast, again help yourself to as much as you want, is a very nice touch. In the evening they have pancakes for dessert with a bottle of brandy next to them!! Chefs will cook meats and fish for you on request. During the day there are more than enough loungers around the pool but, as usual and in spite of notices to the contrary, people were reserving them on the way to breakfast. Funny lot! The rooms are very spacious (we had 3507, very good) and the bathrooms are more than adequate with lots of goodies. The beds are very firm but a request for something softer immediately produced excellent, softer mattress toppers. Try to get a high floor room. The evening entertainment leaves something to be desired but after a couple of glasses of wine it improved. The Ghanain acrobats were very, very good indeed, even without the glasses of wine. A short walk takes you to the really attractive Puerto De Mogan, a really charming harbour with lots of shops and restaurants and a huge Friday market. We will definitely go back.
“Traumhaft schön”
5.0
11-04-2011
zadis_11, Tübingen
Der Empfang war super freundlich, das Personal allgemein, insgesamt sehr empfehlenswert, schöne Zimmer, sehr gepflegte Anlage mit herrlicher Bepflanzung, sehr sauber, atraktives Restaurant mit guter Küche, wenige Meter zum kleinen Strand. Für eine Woche genau richtig für Entspannung und Erholung. Für Paare genau das richtige. Immer wieder gerne ....
“Ein traumhaftes Hotel!”
5.0
08-04-2011
Un viajero de Expedia ,
Rundum ein wunderschöner kurzfristiger Erholungsurlaub. Und, nachdem wir uns einige Hotels auf der Insel angeschaut haben, mit die schönste Hotelanlage auf Gran Canaria.
“wonderful holiday”
5.0
07-04-2011
Gen22, Liversedge,W.Yorks
Just got back from this lovely hotel and we had a very enjoyable holiday that was just super. The few negative comments that have been put forward really are nitpicking. We think the hotel has got everything just right, and you never can please all the people all the time, but they do a very good job to please and you only have to ask!! A nitpick of mine I would have liked some special offers in the spa( which was pricey) so that I could have indulged:)
“brilliant holiday at cordial mogan”
5.0
06-04-2011
car0led, northern ireland
have just returned from 1 week stay for our 25th wedding anniversary and cannot praise this hotel enough staff were brilliant and friendly the room was lovely and the gardens are by far the best that we saw we would go back in a heart beat though are now trying to get rid of the pounds that we put on from the buffets for breakfasts and evening meals. As it was out of season we had no problem getting loungers around the pool .Peurto mogan is a small seaside town lovely in the evening but if your looking for lots of nightlife it wouldnt be the place to go but if your looking for relaxation and recharging of your batteries its a top place
“Ausflüge und Erholung in erstklassigem Hotel”
5.0
06-04-2011
Un viajero de Expedia ,
schöner Kurzurlaub, um dem Winter zu entfliehen, tolles Ambiente im Hotel und gutes Essen Mietwagen dazubuchen, sonst sieht man nichts von der Insel; Hotel verfügt aber auch über Reisebüro u. Mietwagenvermittlung im Hotel
“60th Birthday Surprise.”
5.0
01-04-2011
Andy1006579, Henfield, Reino Unido
Our check in was quick and ended with a glass of cava. The room was probably the best in the hotel, near the reception and overlooking the pool on the 4th floor. I had been intouch with the hotel prior via email to arrange flowers and chocolates in the room on arrival. The flowers were truly wonderful. On the big day we spent the morning in the Spa for 2 hours and then my wife had a treatment. On returning to the room we received a congratulatory letter from the Manager and a piece of Birthday Cake. We finished the evening with a meal in "Los Guayres", the A La Carte restaurant in the hotel. Here again we were given a complimentary bottle of Cava to start with and had a wonderful meal to follow. A day to remember. The hotel food was of a good standard especially the breakfast, so we didn't venture out much, though the marina contained many attractive restaurants and bars. Being professional gardeners my wife and I were extremely impressed with the design of the gardens and the landscaping. They were immaculate. I can confidently say that this 7 day stay at the Cordial Mogan Playa hotel was the best holiday we have ever had. If its to celebrate a special occasion possibly take a Return Taxi Transfer between the Airport and Hotel rather than the coach, as our trip by coach took some 2 hours. The taxi would take about 30-40 minutes at most.
“hotel and garden of paradise”
5.0
31-03-2011
aassor, Limerick, Irlanda
heard of the hotel from family member who stayed previously. It surpassed our expectations. Staff were most pleasant and helpfull. The food for half board was well above average ans varied each day. the night entertainment left a lot to be desired. the gardens are magnificent and very well kept. We will return.
“The reviews are right - excellent hotel in excellent location”
5.0
31-03-2011
jules5, Manchester
Firstly, for us, Puerto Mogan was just the sort of resort we were looking for - relaxing, small scale and attractive to walk around (due to the harbour and nicely laid out streets of the port area which has a great selection of restaurants and bars - try Cafe de Mogan (not the cheapest but excellent food). In this respect, and leaving aside its own facilities (which are great), the hotel is in a great area. One of the few downsides until they finish the motorway extension is that the last section of the journey from the airport on cliff hugging roads takes about 20 minutes. Back to the hotel - stunning reception area and beautiful pool areas and gardens. Rooms just the right size and well equipped (others have mentioned the properly cold mini bar fridge in the room great for keeping milk if you have a toddler like we do). They also have lots of power sockets which isn't true of all hotel rooms - great for charging computers, phones, digital cameras etc. Slight pain that there are no kettles/drinks making facilities in the room but kettles are available for a €10 deposit from reception (no actual daily hire cost) and we bought some cheap mugs from the Carrefour at Vecindario (not far from the airport ) when we went to stock up on a rainy day when there wasn’t much else to do. There is a Spar in Puerto Mogan and a Hiper DIno almost next to the hotel both well stocked so no need to go further afield if you don't want to/aren't able to. If you do go to the shopping complex where Carrefour is and want to eat then there is a very good cheapish Spanish restaurant in the food court on the ground floor in the corner - called Maison something I think. Whilst on the subject of Carrefour if, like me, you like to have internet access while away and don't want to have to go and sit in reception to use the free Wifi then buy a prepaid Carrefour data only SIM for your USB dongle - the SIM costs €10 including €5 of credit and the 100MB of 3G speed internet then costs €1 a day after which the speed drops to very slow - I found 100MB fine for browsing but just don't download lots of videos or music! Don’t put too much credit on as there is a minimum charge of €3/month which will use up your credit once you return home although I think the SIM stays active for at least 12 months). What really made the difference to us as the parents of a toddler though on this holiday were two things - the pleasantly warm water in the large swimming pool at the back of the complex (didn't try the other one so can't comment) and the staff in the Mini Club (Gosia and Adriana). Gosia was the person in the Mini Club most days and she really is fantastic with the kids - thinking of things for them to do and being permanently jolly, friendly and full of energy from first thing in the morning to the end of Mini Disco in the evening. Although our daughter pretended to be shy with her every day at first she loved her and Gosia and Adriana are real assets to the hotel when it comes to the kids. All the staff bar one in the whole hotel are friendly and pleasant - smiling and speaking to you and there really aren't many hotels where you can say that. The one exception is the Maitre D' or restaurant manager who I think may have acknowledged us once in our 12 days there and generally seemed to walk around avoiding eye contact although I saw him being friendly with other people so maybe it was just us?! Food wise at the hotel, the choice is great - again fantastic if you have a picky toddler and whilst some of the options weren't to our tastes (and the fish cooked while you waited on the hot plate was invariably bland and not well cooked) there was always something good to choose from including the sushi some nights as others have mentioned. The restaurant did get busy and sometimes you did have to queue for certain things but this is being picky. We were on half board and I can imagine that on full board, assuming lunch was similar to the evening meal, it could get repetitive. We arranged a car from the start to the end of the holiday but unusually for us used it very little (free underground parking at the hotel by the way but the spaces are incredibly small!) because we settled into a morning routine of breakfast followed by half an hour to an hour at mini club with our daughter (they can only be left there on their own from the age of 4) followed by an hour swimming. She then fell asleep as we walked down to the port (walk through the hotel ground and exit through the gate at the back using your room key swipe card - it’s really nice to see the beautifully kept grounds and smell things like the orange blossom as you walk) so we got a peaceful lunch before she woke and had her lunch. Then it was feed the fish on the way back to the beach and some time on the beach before making our way back to the hotel and getting ready for the first sitting of dinner. When we were researching we thought we would find dinner sittings a bind but given our daughter's addiction to mini disco at 7.30pm it worked out well and as first time parents we still sometimes forget that routine to toddlers means a lot! We didn’t see any of the evening entertainment so can’t comment on that. We would definitely go back to the hotel and it deserves its excellent reviews.
“Excellent hotel and resort”
5.0
30-03-2011
StevePaterson, Chesterfield, Reino Unido
My partner and I stayed at this hotel for her 50th birthday and have no regrets in choosing either the hotel or the resort. If you're looking for a quiet (no clubs from what we saw) resort then this is worth a look. The only slight downer was that I found the bed a bit on the firm side but my partner had no problems. The resort - very pretty by day and by night. Lots of places to eat so no worries if you're staying somewhere room-only or B&B. The harbour area is very pleasant and you can spend the day strolling around and enjoying the sun. Market day is Friday and worth a look. The hotel - very friendly staff, good reception service, nice pool area (but I wish the hotel would not allow German travel companies to reserve sunbeds - you would see towels on sunbeds that were left empty all morning). I recommend this hotel and resort to anyone wanting a quiet and relaxing time. Good luck and happy travelling :)
“Very hard to find fault with the whole experience”
5.0
28-03-2011
JemmaSawyer, Bromley, Reino Unido
This hotel is lovely, the gardens are beautiful and a pleasure to walk around. We went with an 8 month old baby and the pool area was perfect for him. The staff were very polite and always willing to help. The room was lovely and we cannot fault the high level of cleanliness of the room and the hotel itself. To be able to wander to the Marina to visit the beach was good as it was so close, especially using the back gate as you can be at the beach in under 5 minutes. The hotel staff were very flexible if we wanted to change our meal time or swap lunch for dinner. The pool area also never felt crowded as there are so many sun loungers and large areas surrounding the pools.
“Superkvalité på buffématen”
5.0
24-03-2011
gladresenar111, Uppsala, Suecia
Allra bäst var frukosten och kvällsbuffén, varierad och ett enormt utbud.
“Fabulous hotel; superb gardens; and in the best resort in Gran Canaria”
5.0
21-03-2011
MX8_Man, Alvanley
This is some hotel, and more! The title of the review says it all in a nutshell. Initial impression as you enter the lobby and huge rotunda/conservatory is "WOW!" REALLY impressive with huge semi tropical plants, orchids, water falls and plenty of places to sit, watch and take it all in. Wherever you went, you were greeted with a smile by all the staff - from receptionists to gardeners. The rooms are spotless and all had balconies - ours got the late afternoon sun which was perfect for a doze after a hard day around the pool. The food was plentiful and of excellent quality - just don't go if you're trying to lose weight!! Interestingly, lunches at the pool "snack" bar were of comparable (high) standard to those you could enjoy in P.Morgan resort restaurants, but interestingly, marginally cheaper too. And P.Morgan itself is a delight - some excellent restaurants; beautifully clean; loads to see and watch, particularly around the marina area with an excellent beach complete with lifeguards. This is one resort I'd willingly go back to and probably will. And most definitely to this hotel!! Highly recommended.
“Best all round Hotel in Gran Canaria”
5.0
20-03-2011
Mikebluecar, Herfordshire , England
Stayed for 7 nights and the hotel lives up to the reviews it has had. The choice of food was second to none, and the quality was high. The first night we thought the beds were hard so asked for a "Topper" which solved the problem completely. The Hotel is more like Kew Gardens than a hotel with full size palm trees in the main reception area and streams running through . The rooms are in blocksagain with gardens & water everywhere , plus the cacti garden etc etc. We spent a couple of hours wondering round exploring the place .... don't leave this till the last day! The resort has loads of charm and is prettier & more laid back than the other resorts we visited ..... Good Harbour with working fishing boats in one section.. we watched them landing Tuna one day. Good beach next to harbour. It is one of the farthest resorts along the South coast from the airport so if on a package, either make sure you are not dropping off everyone else before you or get a taxi. Plenty of good restaurants, but the food at the hotel is so good we didn't bother except for mid-day snacks. We went up into the mountains on the west of the island which is a totally different experience ... narrow gorges, high peaks, small whitewash villages, but it is much cooler ... Take a warm jumper or similar. There's a big market in the town on Fridays Would I go again .... Yes
“Ein tolles Hotel”
5.0
17-03-2011
Un viajero de Expedia ,
Ein sehr schönes Hotel, in dem man wunderbar entspannen kann.
“Fantastic Hotel - loved it , but somethings missing.”
5.0
10-03-2011
Bogey567, Eckington, Reino Unido
It is hard to add anything to all the reviews that have gone before. The location is perfect, the decor and gardens are spotless and well kept. The staff are generally very efficient. I did have the battery fail on my room door lock and reported it at reception, by the time I got back the maintanence man was already changing it, that was excellent service. The food is generally good and it must be hard to cater for all the nationalities that come to the hotel. I did like the respect that has been given to the burial site on the hill, together with the information boards that have been erected to tell you what it is and what has gone before. I have been to other hotels in the Canaries that are 4 star +. Such as the Natura Palace in Lanzarote. There are things missing at the Mogan Playa and I reckon it is to save money. There are no goodies such as shampoo and creams in the bathroom, there are no free fluffy bathrobes. (You can hire them). There was nothing in the mini bar. Okay they are small things, but it is just those little extras that make it 4 star +. But otherwise I have no other complaints and loved it. I thought that the free underground car park was great, because your car was cool when you went to it. Excellent establishment and I would go again and I would reccommend it to anyone.
MERCI
5.0
10-03-2011
6po, lausanne
Merci à vous tous qui avez oeuvrez pour notre tranquillité, notre paix. De votre jardin exotique, d’une qualité exceptionnelle, à la douceur de vivre, tout est fait pour que le client se sente bien. Oublié la vie stressante de tous les jours. Au Cordial Mogan Playa c’est possible ! Nous sommes allés au mois de février, nous allons retourner en septembre ou octobre, c’est devenu pour nous un havre de tranquillité. Un lieu de ressourcement. Quand au personnel toujours un sourire, un mot agréable, de l’attention qui on rendu notre séjour des plus précieux ! Sans oublier le Spa, les massages : Du plus simple au plus complet merci à vous, tout est en harmonie ! Quand à la restauration de la qualité des repas, le choix des menus, et la présentation. Bravo ! Les chambres son grandes agréables, la salle de bain, et wc discrètement séparé par une porte vitrée opaque. Intelligent ! Nous qui avons un peu voyagé nous avons connu le pire comme le meilleur, il est évident que vous faites partie des premiers, avec le Masai Mara Lodge au Kenya et Sacacomie Lodge de St Alexis des Monts au Québec! Vous, amis du Cordial Mogan Playa votre chartre ou si vous préférer votre philosophie est pleinement réussie, face à l’attente de vos clients. On ce réjouis de revenir cet automne.
“Loved the hotel, the resort and the food, will be back.”
5.0
09-03-2011
hideaway_10, Doncaster, Reino Unido
Spent two weeks here in February. The perfect place at that time of year. Weather in 70s. We loved everything about the hotel and the staff couldn't have been more helpful. Every room has a balcony and although ours did not catch the afternoon sun it was still warm enough to sit out and enjoy a light lunch. Also there was a fridge in the room - perfect for those long cold drinks. Quiet resort with plenty of restaurants, though we didn't eat outside the hotel except for the occasional light lunch. Nice to sit in a harbourside bar in the evening and watch the sun go down. So much choice in the hotel restaurant that we could have a different meal each evening without repeating. Definitely an experience to be repeated.
“Fantastic hotel with stunning gardens”
5.0
09-03-2011
canonburyN1, London
This was my first trip to the Cordial Mogán Playa and after seeing a succession of not very nice looking hotels on the transfer from the airport, I was very pleasantly surprised with the hotel when we arrived. We were offered a glass of chilled Cava on arrival at reception and the friendly staff really helped to set the mood for a thoroughly relaxing week. The hotel is quite spread out with many separate blocks of rooms interspersed with stunningly landscaped sub-tropical gardens that give it a very different feel from any other hotel I've stayed at. The advantage of this is that you get the benefits of being in a hotel with the more relaxing environment of a small village apartment. Rooms are well appointed though the beds are a little on the cheap side and the TV only showed static in our room (not there to watch TV though!). As other reviewers have pointed out, you can sometimes hear noise from other rooms so if you're a light sleeper, remember to take ear plugs. The pool areas are well laid out, clean and as with the rest of the gardens, beautifully landscaped. There are plenty of sun loungers though annoyingly, a few people regularly reserved beds which then went unused all day. At the end of each day by the pool, we used the on site spa centre's pool, steam room, hot tub and loungers for a couple of hours to relax and unwind before going back to the room. It was a little bit of an extravagance but well worth it. Food at the hotel is great and there was an huge selection of hot and cold food for breakfast and dinner. A nice touch was the availability of Cava to help yourself to breakfast! We didn't try the on site à la carte restaurant 'Los Guayres' but instead wandered into the lovely marina area of Puerto de Mogán where there are some great restaurants - Café de Mogán definitely recommended! There are a couple of bars on the hotel complex and they were all stocked with a good selection of drinks at reasonable rates for a hotel. During the day by the pool, we refilled some plastic glasses with Cava and soft drinks purchased at the Hiperdino supermarket which is just outside the hotel grounds. There is a small fridge in each room to keep drink chilled in. We also made up rolls with ham and cheese at breakfast to keep in the fridge for a light snack at lunchtime when it's too hot to eat a big meal. The charming, relaxed marina and village of Puerto de Mogán and diverse mix of nationalities at the hotel made for a very pleasant experience and hopefully by next year, there will be a new road from Puerto Rico which will eliminate the hair raising trip to the hotel on the coast road. All in all, we had a really great week and would most definitely come back.
“Believe the hype...”
5.0
08-03-2011
Blt26a, Karlstad, Suecia
Read all the reviews of this hotel well before booking it. Realised that it was good but thought, naturally, it just can't be that good. It was. I would recommend this hotel to anyone in a heartbeat. I have stayed at many 5 star hotels over the years and this 4 star hotel is way up there on the list. Just about the friendliest staff you can find, amazing location, fantastic pool and grounds, so clean and tidy, excellent rooms and good food. Will be returning more than once!
“Lives up to the hype”
5.0
07-03-2011
AndyChem, Manchester UK
Yes it's as good as the other reviews say. Great hotel. I defy you to find even the smallest piece of litter on site - it's that clean and well looked after. Rooms and food and pool were great. Perfect for a half-term break. We'll be back.
“A fabulous hotel in a fabulous location”
5.0
06-03-2011
fleet-resident, london
It's difficult to say anything new that hasn't been said before in these reviews, but it really is a fantastic hotel. We were upgraded from a standard room to a south facing junior suite which meant we had an extra hour of sunshine in the late afternoon when it was very pleasant to sit out. The suite was spotlessly clean and the beds not as hard as we had been led to believe from these reviews. The sun loungers were sooo comfy though. People did put towels on to hold them despite being asked not to but we didn't have a problem finding a lounger despite it being half term (our mistake). We booked via Expedia as we could not get a b&b rate from the hotel itself, only half board so I can't comment on the food, but breakfasts were excellent. Cava every day but I managed to restrict myself to one bucks fizz! For lunch we would sit at the lower pool bar, and have a triple decker toasted sandwich for €6.50. Although you have to pay for a room safe (I think ours came to €10 for 4 days) there is an empty fridge in the room so we stocked up on water and wine from the large supermarket across the way. You can also buy bags of ice for a couple of euros which kept solid in the fridge overnight - a good cold fridge not your usual tepid mini bar. There were plenty of glasses in the room, and these were replaced every day so you didn't have to resort to a tooth mug! Do take a travel kettle though. Lovely restaurants at the marina, some better than others. They closed suprisingly early however, we thought it would be later, Spanish style hours but by 10.30pm most places were closing up. This won't be our last visit.
“Just perfect .... location, location, location”
5.0
01-03-2011
lorraine_hewlett , Alsager, Reino Unido
28 Feb, just returned from my 2nd trip to the Cordial Mogan Playa Hotel and will be definitely visiting again. Why? Location, beautiful hotel and good service from friendly staff. The 1st time I went, I was in one of the standard rooms which is fine but the 2nd time I booked a junior suite and loved being in the middle of the gardens. Hotel was also flexible in terms of swapping your HB eve meal for lunch. Yes, it was nice to be greeted with a glass of bubbly and it does really put you in the mood for a lovely holiday. The only negative is nothing to do with the hotel, but that old chestnut of having to be up early if you want a sunbed in the sun... even though there is a note in the room saying you cannot do this! I was there at half term so it was probably at capacity... Because of this, we did spend more days on the beach, but that is also fantastic with lovely restauants closeby. Also, it's very nice to walk around the harbour with many more nice restaurants. If you want, a relaxed holiday, in a pretty port with a good choice of restaurants where you can watch life go by, you will not be disappointed.
“What a wonderful hotel and place to be, we are returning next year.”
5.0
28-02-2011
lilacdexy153 , Birmingham
this is our 4th year at the cordial mogan and we love it. The rooms are well equiped and comfortable and we have always had rooms with views over the pool. The staff are always on hand and very willing to help with any queries we had. They are friendly and polite. The food is good with plenty of variety at breakfast and dinner and the staff within the restaurant are also very friendly and helpful and quick to please. The hotel grounds and gardens are really good and great for a quiet walk around. The pools are excellent and we spent most of our time around them. They are spacious and easily big enough to swim a reasonable length. The location of the hotel is excellent, it is far enough away from the harbour and beach to be quiet and peaceful yet close enough to walk to. The situation of the hotel is great as it is on a pedestrian area and plenty far enough away from any roads so my 3 year old son can really stretch his legs without any fear of cars. There is a hypermarket close to the hotel so very convenient to pop to and they have a good range of produce available. We really do love this hotel and destination and can not speak highly enough of the great service we receive on arrival and during our stay. We would and do happily recommend this hotel to our friends and family and cannot wait to return there again in May 2011.
“Best resort so far.”
5.0
28-02-2011
Jacquilloyd , Bognor Regis, Reino Unido
Having been to the Canary Islands several times for a bit of winter sun we were not expecting to find a place this good. Both the hotel and resort were delightful. Staff were friendly, helpful and happy. Room was spotlessly clean and well furnished. Restaurants were well organized with an excellent range of food (even sushi!) Bar prices were ok and staff were not pushy. Entertainment was good. Small bowling alley. Tennis courts. Book exchange library. Hotel gardens and pool areas were extremely well kept and very pleasant to use. Free wifi was available in the reception area and worked well. Short walk via the back gate to the lovely harbour with many restaurants and shops. Beach clean. Negatives . . . . . .we can't think of any.
“The perfect hotel and place for one week recreation with the one you love!”
5.0
26-02-2011
gunn_astrid_fjara, Stord, Noruega
Our third stay at this hotel was an adventure - we have found this a favourite place to find new energy inbetween busy jobs! The garden is a dream , nice rooms, good cleaning quality , delicious breakfast buffet and friendly athmosphere overall! Situaded very close to the charming village of Puerto Mogan - makes it a perfect choice for our needs and expectations for a successful holiday! This year we also did some hiking nearby! Great experience! We will be back!
“Wonderful hotel”
5.0
26-02-2011
ginger5London , london
This hotel is fantastic. Interesting architecture, beautiful lush gardens, great facilities, attentive service and a great choice of food make this a wonderful place to stay. The rooms are spacious and well-maintained and laid out like a small village. Everything is immaculate. In its own complex, but very close to the pretty port of Mogan it has great transport links with frequent buses to other parts of the island.The ferry to Peurto Rico from the harbour is worth taking for a different view of the island. On Friday there is a sprawling market that offers a wide choice of clothing, leather goods and jewellery.
“Exellent hotel in the nicest wee resort in Gran Canaria.”
5.0
23-02-2011
scocha, galashiels scotland
Took us 2 days to get to grips with all the facilities and incredible features of this hotel. Definately would have helped if hotel had given us a tour when we arrived. Had a brilliant room with a sunny garden overlooking the pool . Food generally very good ,an incredible selection, but tended to be a bit of a feeding frenzy at evening meals and felt sorry for the staff who were rushed off their feet. Two fantastic sunny swimming pools ,although seemed to be a lot of selfish individuals who put towels on the best loungers then nipped off to the beach. The pool bar was the only place I got ripped off the whole holiday.This is a really good base with the lovely recreated port 5 minutes walk away,from there boats along the coast. The bus station is even closer.There is a shop in the hotel complex which sells cheaper tours than those advertised in the main foyer.We enjoyed our day trip down the middle of the island, the rum factory was very tasty.Hope this is of some help.Enjoy your holiday.
“EXCELLENT HOTEL "WORTH EVERY PENNY"”
5.0
22-02-2011
light095 , Stafford, Reino Unido
Having arived in P, Mogan at around 9pm we were met by a very friendly receptionist who first of all asked if we were ok and if we would like a drink from Cava to Fresh orange. We were taken through the whole of the of booking in sytem and asked if we would liketo book in for dinner. The Porter who was so helpful took our luggage to our room and pointed out several areas of interest on the way to our rooms, this guy was an Ambasador for the hotel in my book. The Room was good and clean with only the beds a little HARD for my liking. The Food was excellent and the head waiter took us to our table and e3xpalined how everything worked and treated us like his guests which is very rare. Every member of this Hotel from Pool guy to Manager treated you as there Guests and it was like they had a equity share in the business and like there ultimate goal was to ensure that your stay was as enjoyable as possible. There were 2 pool areas one seemed more for families and the other not so but always really clean and well kept and Towels provided daily for your use and changed as many times as you liked. The Resort is split into 2 areas the Marina and the Beach area and again all excellent and there is ample eating places that do not cost the earth if you can mamage to eat anything after the vast amounts of different foods available in the hotel One place that is worth a mention in my opinion is Caravaggios which is a little italian restaurant in the harbour just up a side st, as the food is absolute excellent and i have eaten all over the counttry and this is some of the best fish i had. In the whole would i reccomend this hotel to you ***YES*** Have a great time when you get there Mr and Mrs Light
“Estupendo hotel atendido por personas muy amables”
5.0
21-02-2011
enri08 , Madrid, España
Este mes de febrero/2011 pasamos unos días en este hotel, desde que llegas la atención del personal es muy buena, ademas de tener unas instalaciones excelentes,la entrada ya impresiona y continua sorprendiendo sus jardines(una gran variedad de palmeras y plantas tropicales muy bien cuidadas) Las habitaciones estupendas ,limpieza y mobiliario en muy buen estado, la piscina exterior con agua caliente 23º a 26º puedes disfrutarla todo el día, los desayunos y la cena con mucha variedad, el hotel estaba casi lleno pero no da sensación de agobio en sus dependencias , la pena es que lo conocen mas los alemanes y suecos que los españoles, con hoteles como este no trae cuenta desplazarse al Caribe en invierno. Volveremos el año próximo
“An excellent hotel”
5.0
20-02-2011
mimlloyd , Liverpool
I echo all the reviews previous to this. The hotel, grounds and food are excellent. We're normally dubious about staying half board and will usually eat out after a day or two but not here - the food was excellent. The little port is very nice but we were content in buying booze in from a supermarket and relaxing in our room watching a film while having a drink or two after dinner. I have to disagree with a previous comment about the pool towels. Between 9am-12 noon you could exchange pool towels with the pool attendant at the pool nearest reception, but you could exchange your towels all day at the watersports office at the pool nearer the back gate. We would sunbathe all day and then swap our towels for fresh ones at about 4pm and take them back to our rooms fresh for the next morning. Having an empty fridge in the room was great. We filled it with wine, beer and water from the supermarket. If you're half board you can swap your evening dinner for lunch if you want. Free wifi in the reception which is reliable and quite fast. Pity it's not also in the rooms. My only criticism is that the beds in the rooms are SO uncomfortable - very hard and very noisy every time you turn over. The sunbeds with their thick padded cushions are more comfortable! The grounds are lovely - very tropical and although there were plenty of children whilst we were there (half term) they were not 'in your face.' It is not a hotel for the 'rough and ready!'
“Second year at the Mogan Playa”
5.0
20-02-2011
Eastwoodies, Londres, Reino Unido
We have just come back (Feb 19th 2011) from our second hyoliday at the hotel. This has become a favourite and is the best hotel we have been to in Gran Canaria over the years. The grounds are beautiful and although it's a big hotel everything is spread out so that a walk around the gardens is like a stroll in the park. There's even a little chapel among the palms! You can even wander down to the 'back-gate' and out into the area just behind the town. With the two pools we have never had a problem finding a lounger. Towel-placing seems to be accepted even though it's naughty, but if you can't beat 'em...join em! The outside areas alone make this hotel a winner. Superb. We avoid half-terms, and enjoy the ' more mature' feel of the guest range during school term-time, which seems to appeal to the predominent visitor-type of the hotel, although there's loads to do for everyone. Aqua-robics and yoga classes, for example, are good and there is the usual gym, tennis courts etc. and a spa which we haven't tried. The staff are great , always friendly and helpful and do everything they can to please. Cleanliness is everything you could wish for, both in your room or in the public areas of the hotel or pool areas. Always a good sign...the loos are immaculate! One suggestion to make to the hotel would be that they look at softer beds...after a few nights it is a bit....'ouch' when you turn over! Especially after a work-out in the pool or gym. Rooms are in differents 'blocks' some are near the reception and top pool, while others are lower down in the quieter tropical garden area. I guess its a preference, or a matter of where the hopel put you. There is a great range of food in the buffet if a bit predictable, and the quality is very acceptable. Breakfast is excellent - a huge choice including Cava and orange juice to drink. But why, oh why, can't Spanish hotels work out what a decent bit of bacon is? We choose half-board but others we have spoken to prefer to go down to Mogan harbour to eat out, there are dozens of reataurants. Mogan isn't for the disco and booze-up brigade. It's quiet and well-behaved just the way we like it. The evening entertainment is OK, shall we say. The resident entertainment leader, (or whatever you call him) this time was a bit noisy and not too professional and didn't read his audience too well, and insisted in playing loud 'bomp,bomp,bomp' chart music to an audience who would have preferred 60's - 80's music at a level to allow them to chat over a drink before the show. Some of the show acts were very good. After the show while the bars were open, most of us seemed to head for the land of nod! No clubbing till 3AM here! Not that we heard, anyway. Drinks were reasonably priced, not far above a decent British pub these days, and lunches, for those honest enough not to knick rolls and ham from breakfast, reasonable, with a toasted sandwich and salad around the 5 Euro mark. Over all a great hotel deserving great praise and we will be back.
“Schitterend hotel met goede service”
5.0
20-02-2011
NicoMoreau, Lauwe, Belgie
Vakantie doorgebracht in dit hotel van 12/2/2010 tot 19/2/2010. Heel verzorgde kamers. Heel gevarieerd ontbijtbuffet; ook bij avondeten voldoende keuze; klein minpuntje is dat warme gerechten niet altijd even warm waren; prijs van de dranken valt heel goed mee; mooie wijnkaart met goede wijnen; voldoende ligbedden en goed aangelegde zwembaden ook voor mensen met minder mobiliteit; barservice sommige dagen wat minder door onderbezetting (wij aten wel pas in late shift van 20u30); goede avondanimatie; hotel goed gelegen en rustig gelegen dicht bij het centrum van Puerto de Mogan. Schitterende tuinen en heel mooi onderhouden infrastructuur.
Vakantie doorgebracht in dit hotel van 12/2/2010 tot 19/2/2010. Heel verzorgde kamers. Heel gevarieerd ontbijtbuffet; ook bij avondeten voldoende keuze; klein minpuntje is dat warme gerechten niet altijd even warm waren; prijs van de dranken valt heel goe
5.0
20-02-2011
NicoMoreau , Lauwe, Belgie
Vakantie doorgebracht in dit hotel van 12/2/2010 tot 19/2/2010. Heel verzorgde kamers. Heel gevarieerd ontbijtbuffet; ook bij avondeten voldoende keuze; klein minpuntje is dat warme gerechten niet altijd even warm waren; prijs van de dranken valt heel goed mee; mooie wijnkaart met goede wijnen; voldoende ligbedden en goed aangelegde zwembaden ook voor mensen met minder mobiliteit; barservice sommige dagen wat minder door onderbezetting (wij aten wel pas in late shift van 20u30); goede avondanimatie; hotel goed gelegen en rustig gelegen dicht bij het centrum van Puerto de Mogan. Schitterende tuinen en heel mooi onderhouden infrastructuur.
“Excellent - lived up to our expectations and TA reviews”
5.0
20-02-2011
chopsueyvonne , South of England
We loved the privacy of the junior suite with terrace, sunbeds and an enormous garden facing South & West. The hotel was not the usual high rise concrete block but well laid out with different buildings and beautifully kept gardens over a huge area so that it never seemed crowded. All the staff were very friendly & helpful no matter how busy. The a la carte restaurant was excellent (we don't do 'buffet' except at breakfast which was in a separate restaurant for the 'suites', very varied and good quality). Plenty of beach side restaurants within a short walking distance in Puerto Mogan which is still a relatively small village. We preferred this hotel to some of the impersonal 5* hotels we've stayed in & was better value for money. On a cold day (yes it can happen in Feb.) there is no heating in the rooms until 9.00pm which makes showering and changing for dinner very chilly. However when our heating packed in completely we were given 2 oil-filled radiators which were fine!
“Paradise!”
5.0
20-02-2011
sinistra, Trondheim, Norway
This is a wonderful oasis in the middle of a rather dull tourist trail. Puerto de Mogàn is charming compared to places like Puerto Rico and Arguineguín, but nevertheless it is prototypically touristy. Hotel Cordial Mogan Playa made our stay a very pleasant one. Fantastic pool areas, lovely gardens and nice food. Our room was large, clean and had a nice patio with chairs and a table. The beds were a bit hard and rickety, but we slept well and had a fantastic week in this paradise.
“Great Resort”
5.0
20-02-2011
Podge12 , Galway, Irlanda
Stayed in the Cordial playa morgan in sept and can't wait to return,beautiful resort and and marina village with great restaurants.We stayed in a jr suite for one week where you have your own breakfast area which is not as busy as the main area and more relaxed. Great kids club to keep them busy and mini disco. Looking foward to returning in the summer for relaxing break.
“perfect retreat”
5.0
19-02-2011
janemuir51 , Longniddry
We have just returned from a 3 night stay and were delighted with the hotel. All areas, including the extensive gardens are immaculate and, although large, the hotel feels peaceful and relaxing. The staff went well beyond their call of duty to make my birthday (the purpose of our visit) special and generally were extremely courteous and attentive, unlike the guests who, being non-brits, have no respect for queuing!
“Nearly perfect . . . just a few suggestions”
5.0
18-02-2011
Spllbound, Swansea, Reino Unido
A lovely hotel in a beautiful setting. Outstanding grounds of mature plants and curving paths with a back door to access glorious Mogan with its lovely harbour, flower-filled streets and multitude of restaurants. The staff were unfailingly courteous and friendly. Outstanding breakfasts with unbelievable variety of choice. Evening meals perhaps not quite as good but still above the standard of most of the other hotels we have visited. It was mildly inconvenient to have two sittings - the first was from 6 pm to 7.30 pm and the second from 8.30 pm to 10 pm. This effectively cut out the choice of eating between 7.30 pm and 8.30 pm which I imagine would be a popular choice for many people. We were allocated a table on our first night which was a nice touch, since it meant there was no hunting for a vacant table each time we went to dinner. I have only two negative comments. The first is the price of drinks at the bar. One does not expect cheap prices at a hotel of this calibre, but nearly 7 euros for an espresso coffee with a shot of grappa is surely a bit excessive. My only real gripe is that the reception area contained two large television screens which remained on (with the sound off) for much of the day and were always on in the evenings. Thus the pianist for the early evening 'piano bar' had to play against the background of a football match, the saxophonist on the next evening had to compete with some kind of ball game and the really amazing classical violinist had to perform against the background of athletic events (see photo). The latter performance was during a 'Manager's cocktail party' and thus the television background was particularly inappropriate and invasive. In an hotel of this size it should be relatively easy to provide a dedicated television room which could cater for those who wish to watch and leave others to enjoy early evening music without an annoying sporting backdrop. This was a great pity since the entertainment offered was of a high standard, unlike the later evening entertainment which can only be described as dire. This apart, I would have no hesitation in recommending this hotel for a relaxing holiday.
“Hotel Cordial Mogan Playa”
5.0
16-02-2011
Un viajero de Hoteles.com ,
Hotellet er flott og det var ingenting og klage på. Ble møtt av hyggelig personale i resepsjonen og servert et glass champagne, mens innsjekkingen foregikk. Fikk hjelp med koffertene og ble vist til et koselig dobbeltrom med en liten terrasse + en liten hage med hekk rundt. Dette gjorde at ingen hadde innsyn. Herlig! Stort hotell med både leiligheter og hotellrom. Vi klarte tilogmed å gå oss bort på området første dagen!! Var en fryd bare å gå rundt på hotellområdet, små stier, vakkert, og utrolig mye flotte kaktuser, blomster og palmer. Flott interiør, rene svømmebasseng med nydelig flora, hyggelig personale som alltid var behjelpelig. Vi hadde kun frokost inkludert og den var det ikke noe å klage på, masse å velge mellom og med gratis champagne. Lunsj og middag spiste vi oftest ute i Mogan, da vi hadde min bror og svigerinne på et hotell nede ved havna. Mogan er et utrolig koselig, rolig sted som passer best for voksne personer som vil nyte ferien. Vær obs på at det ikke er kun første strandpromenaden, gå over brua og ned til havna hvor du finner små smug, masse koselige restauranter og en utrolig blomsterprakt. Kjempekoselig!! Dette er absolutt et sted vi gjerne reiser tilbake til. Det samme gjelder hotellet - ingenting å klage på. Alt var bare helt topp, men hadde kun en uke. Neste gang blir det 14 dagers tur!!
“Topp hotell”
5.0
14-02-2011
pererikb, Norway
Hotellet er veldig bra.Rask og hyggelig inn/ut-sjekking.Fine rom.Litt harde senger.Store fine bad.Rengjøring daglig. Frokostbuffet med et utrolig variert utvalg.Mye frisk frukt og grønnsaker.Det samme gjelder middagsbuffeten.Anbefaler absolutt halvpensjon med mulighet for rabatt i hotellets gourmetrestaurant. To store oppvarmede bassenger.Gode solsenger.Begrenset meny i bassengbaren. Underholdning på kvelden med variert kvalitet.Ikke levende dansemusikk hver kveld.DJ musikk var tilpasset noe yngre gjester enn de som var tilstede. Spaavdeling med variert tilbud.
“Belles vacances en famille”
5.0
12-02-2011
Antonio1110,
Bel hotel, bien situe pres de la plage dans un charmant et petit village de pêcheur. Idéal pour famille, piscines agréables avec aussi des parties moins profondes. Nourriture très correcte et animations le soir pour les enfants. Très bon rapport qualit-prix !
“Giardino di pace”
5.0
09-02-2011
laura780652 , Dolo, Italia
Soggiornato due estati con figlia di 6 anni e amici con figli. Struttura molto curata con splendide piante e fiori curatissimi. Due piscine con idromassaggio centrale e altezza variabile. Ristoranti a self-service con varietà e qualità. Mini-club. piccola palestra. Centro benessere/ massaggi a pagamento. Spettacoli serali. Qualche attività di animazione per adulti. Clientela inglese, tedesca e spagnola. La spiaggia è raggiungibile a piedi in circa un quarto d'ora ma non è particolarmente indicata per bimbi piccoli.
“The best winter sun place in the Canaries.”
5.0
08-02-2011
VerleaJim , Welwyn Garden City
My wife and I had seen the review of the Mogan Playa in the Sunday Times. We booked, more or less, purely on this basis. The hotel was beautiful, the gardens are of botanical garden standard, there were far more sunbeds than people staying and the staff were always helpful and courteous.
“First Class Hotel in every way”
5.0
07-02-2011
bruce363021 ,
From the welcome glass of Cava on arrival in reception, to the efficient and courteous check-in, we knew that everything would be fine with the hotel. The room and it's bathroom, were all we could ask for. A welcome bowl of fruit and bottles of water and one of wine in the room, were unexpected but appreciated. The food in the restaurant couldn't be faulted, both from the variety of choice and the quality, it was excellent. You could even have Cava with your breakfast if you wished. If I were to make an obsevation about the restaurant, it would be that the tables were a bit too close together and you found other guests sqeezing past you as you were eating. The gardens of the hotel are worth a special mention as they really are fantastic! The hotel is ideally located in this quiet fishing village which is not at all touristy. The 'German' cafe/bar (next to the Irish Bar) should be avoided. Mein host(ess) was not at all welcoming and practically ignored us. She nearly fell over in surprise however, when I spoke German to her! The Irish Bar next door is very welcoming and you should try their 'Baileys Cheese Cake'. A great resrt and we'll certainly be back!
“Great stay in the best spot of Gran Canaria”
5.0
02-02-2011
Knokke, Brussels
Friendly hotel with holiday atmosphere, even if it is quite large. They went a little overboard with the plants in the garden, but that ads to the general feeling. Personel is very helpful. Very good breakfast. The only drawback are the beds, which are much too hard. Playa de Mogan is without a doubt the best place to stay in Gran Canaria, and within a short walk from this hotel.
remarquable
5.0
01-02-2011
remarquable, st Germain en Laye
Excellent service.Très belle situation , jardins magnifiques , remarquablement entretenus , Restauration soignée, bref , tout pour plaire. Si j'en ai l'occasion , j'y retournerai avec plaisirt.
“Cordial Mogan Playa”
5.0
01-02-2011
Un viajero de Hoteles.com ,
Veldigt fint hotell med supergod frukost. Bassengområderne er veldigt fine og parkern i området er imponerande. Det enda jeg kan klage på er sengerne som i ikke står i samme klass som hotellet.
“cordial Mogan Playa - Puerto Mogan”
5.0
31-01-2011
Un viajero de Hoteles.com ,
Hotellet var veldig bra. Meget god mottagelse, nydelig frokost og flotte omgivelser. .Imponerende hage anlegg med mange forskjellige vekster. Balkongen vendte imidlertid helt feil. Nordvendt uten noe utsikt eller fnugg av solstråle. Kan anbefales.
“Super Hotel, Entspannung pur”
5.0
30-01-2011
Un viajero de Expedia ,
Erholsamer Urlaub in einer TOP Anlage. Absolut weiterempfehlenswert. Der SPA Bereich etwas zu klein, insbesondere die Sauna. Das Reservieren der Pool Liegen ist ein Ärgernis, aber egal wo man hinfährt, das ist wohl überall so.
“Super Urlaub”
5.0
29-01-2011
Un viajero de Expedia ,
Rundherum ein sehr gelungener Urlaub, haben uns super erholt, würden gern wieder dieses Hotel wählen. Der einzige Wermutstropfen ist die relativ lange Anfahrtszeit vom Flughaben. Durch die anderen Reisenden, die natürlich zuerst abgesetzt werden, dauert die Fahrt ca. 1,75 Std. (Mit Taxi nur 45 Min.). Sehr zu empfehlen, schon aus dem Grund, daß kein Angebot für all inclusive, damit auch nicht dies übermäßige schlechte Verhalten am Buffett z.B.
“Outstanding hotel and staff”
5.0
25-01-2011
jhorstead , sheffield
Stayed for a week and most impressed.Staff could not do more to be helpful and always with a smile .Food in the buffet of excellent quality and variety - where else are you offered cava for breakfast !! Will return .
“TOP Hotel”
5.0
21-01-2011
Un viajero de Expedia ,
Super schönes Hotel und ein toller Urlaub. Immer wieder gerne!
“Hotel Cordial Mogan Playa - flott hotell-”
5.0
19-01-2011
Un viajero de Hoteles.com ,
Et flott hotel i fine omgivelser. Meget god service. Flott utendørsanlegg med 2 store varme basseng og mye grønt. Bra restaurant. Gåavstand til idylliske havnen i Puerto Mogan med mange bra restauranter.
“For the first time on a charter trip, the hotel lived up to and exceeded expectations”
5.0
18-01-2011
Marias_family_2011 , Estocolmo, Suecia
Cordial Mogan Playa is an excellent hotel! First impression in the lobby is like one of the luxurous hotels in Dubai. Rooms were nice, clean fesh and cosy with a little extra comfort such as bath robes and bathroom stuff. The surrounding gardens are fantastic, well kept, witha variety of plants (including among others a cactus garden and lots of little notes everywhere of which plant it is). It must be a gardeners dream working there. Pool area is very nice and there are plenty of activities, such as tennis, gym, water gym, water polo, make your own face mask, outdoor chess, pingis, spa and even an archeological site to visit. Hotel area not in the sun until 10 am, which actually was very nice if you want to start the day with physical activities. Not too impressive kids club (more like baby care), but we where not looking for that. All service staff are very friendly, without being pushy (i.e. not looking like they expect a tip for everything). There was a small back door that quickly led us down to the Mogan beach and the village of Mogan. A very nice breakfast included. We tried the dinner buffet also, but I would not consider it worth the money. Better to take a stroll down to the harbour where there a lots of nice restaurants. The only downside is that you could only book 2+1 people in a suite. Would have been easy to fit in an extra bed also in the bedroom to fit a family of 2+2. And that the beds were very hard, but that has always been the case when I have been to Spain, maybe they like it that way.
“Luxury Hotel in world class botanical garden setting”
5.0
16-01-2011
ventcap33 , Nendaz, Suiza
What makes this hotel unique is the amount of effort, thought, and money invested into the gardens separating the various buildings of the hotel, described in their brochure as; "Luxurious botanic garden distributed over a surface of 48,000 square meters with over 200 species of subtropical plants." The plants global originations are carefully labelled and their size and quality are magnificent. I particularly liked the cactus garden. Service is friendly and well managed for a hotel that can accomodate approx 1000 guests. The Los Guyares Restaurant is highly recommended for those, like myself, who prefer a full service restaurant with a larger wine list and a grand cru glas to the self service buffet, which had a very wide choice of fare. The hotel was full during our visit, creating slightly overcrowded conditions around the pools, but no problem for swimming due to the large size of the major pool. Direct access from the hotel to a pedestrian 5 minute walk to the very attractive Puerta Mogan fishing village, and marina, with its 50 boutique restaurants and bars was a major plus. Internet access with wifi was limited to the lobby and surrounding area. The weather at the end of Dec. during our stay was ideal, 20 to 24 0 C during the day, and warm enough to dine outdoors during the evening if one wished, but a little fresh for breakfast outside, although many people chose this option. Many Europeans will now be choosing destinations like Gran Canaria for a winter break, motivated by the volatile climate change weather conditions to the north. We intend taking a much longer break next winter in the Canary Islands in preference to the tropics or the american continent, because of the attractive climate, beauty of the Islands, relatively short flight (4 hours) ,great infrastructure, and the increasing problems elsewhere in the world.
“excelente fue muy agradable nuestra estancia”
5.0
14-01-2011
bilbaoamparo, bilbao
bilbaoamparo bilbao mensajes: 2 3. Re: Hotel Cordial Mogan 04 enero 2011, 15:35 He pasado las navidades en el Cordial Mogán playa, es un hotel precioso en su entorno interior está rodeado de multidud de plantas, palmeras cactus etc. se podría decir que es un jardín botánico, tiene tres piscinas exteriores climatizadas varios restaurantes, un pequeño spa, pero muy completo, es muy tranquilo, para los niños tienen animadoras, que les mantienen entretenidos, el buffet ha estado muy bien, por las noches había animación variada todos los días, no tengo nada de que quejarme la atención ha sido exquisita, quisiera resaltar a Dani, muy atento al llegar Miguel Rodríguez,recepción, en el comedor Reduan, Moises, y las srtas Giselle y Mari Carmen muy contenta volveremos http://www.tripadvisor.es/ShowTopic-g664857-i12295-k4072157-Hotel_Cordial_Mogan-Puerto_de_Mogan_Grand_Canary_Canary_Islands.html
“Excellent Xmas holiday”
5.0
13-01-2011
nixy , norwich
Our first Xmas away and we wanted it to be Special,Enjoyable and Relaxing. As we walked into the amazing Atrium and were handed a Glass of Cava each as we checked in we new we had made the right choice.We were told to relax and when we were ready they would take us and our luggage to our room. As i am prone to bleat on i shall try and summarise everything. The whole hotel is spotlessly clean. The two pool(heated) areas are lovely as are the surrounding gardens.The pool beds are incredibly comfy. The way the hotel has been layed out it feels that you are in a smaller hotel than you actually are. The rooms are of a good size and are well equipped and we had a nice balcony view of the top pool.The beds are comfortable(a little hard some may find) and you can choose a different pillow if required with room service(small charge i think).Rooms have an empty fridge which is handy as there are shops opposite the hotel.The rooms also have a safe but you have to rent this(I wise hotels would just include this in there room rates). The restaurant/buffet room is nicely decorated and tables layed out well. Food was of excellent quality and we found the choice to be mesmerizing.Fresh Fish and Meat was grilled to your liking and was very tasty.I stayed away from the pasta's etc and ate mostly spanish style food which was all good especially the hams and cheeses. Breakfast was equally as good apart from one morning when i moved away from all the fresh fruit ,hams,cheeses,and lovely Breads and attempted to construct a Full English.Frankfuters and streaky bacon just does not do it for me :-) Plates are removed the instant you finish your food which we found to be efficient rather than pushy and at no point did we feel we had out stayed are welcome at our table. Evening hotel entertainment is Hmmm evening entertainment at the hotel.Nufff said on that !!! If you are half board you can swap Dinner for lunch and spend the Evening out in lovely Puerto Mogan which has lots of restaurants and nice bars to sit and watch harbour life. This is a lovely friendly hotel in a great resort. Last mention goes to the staff as they work very hard indeed to make sure you want for nothing on your holiday and every day they give you a friendly smile and a Hola.Thank You.We really appreciated it. Sorry i do go on a bit !!!!
“Great hotel in a great location!”
5.0
11-01-2011
fullylit , n ireland
We picked this hotel based on our travel agent and trip advisor and we're not disappointed. We stayed in a junior suit which is located at the back of the complex. This was good as we could use the back gate to pop into the delightful town of mogan. The room was very clean and modern with a great balcony. Only complaint would be thin walls as we could hear the person in the next room snoring quite loudly. Food has been much debated in the reviews. Personally we really enjoyed it, there was always something lovely hiding in some corner of the restaurant. The fish deserves a special mention as it was outstanding. If it's not to you're liking there must be close to 50 restaurants within 10 minutes walk so food shouldn't be an issue. Pool area was superb, we never had any issues trying to get a sunbed and it was quiet enough to sleep/read all day without being disturbed. On a side note make sure you try the submarine trip off the harbour in mogan, £28 each but it's fantastic and takes you down to a sunken ship! Overall a fantastic holiday which has everything you could want for a week in the sun at a sensible price. We'll be back next year.
“Lovely relaxing family holiday”
5.0
10-01-2011
fiveamigos , Manchester
We had two wonderful weeks at the Cordial Mogan Playa in August 2010. Sorry for delay in writing review. Arrived late and the helpful receptionists took our luggage and took us straight down to the restaurant to eat,and told us to check in after we had eaten. You are allocated a table for evening meal, for the duration of the holiday, we were very happy with our round table in the main part of the restaurant. Fantastic selection of food at both breakfast and evening meal. I had emailed the hotel to request two rooms next to each other on a high floor, with a pool view, and got exactly that. Rooms are very spacious, we had three in one room with no problem at all. We used the fridge in room free of charge, to put drinks in from supermarket. Housekeeping excellent, rooms and all public areas very clean.We ran out of shower gel in the bathroom and when I mentioned it to reception, it was replaced within 15mins. I hadnt even asked them to replace it. Every member of staff we spoke to had a smile, and the hotel had a relaxed atmosphere. The pool area was beautiful and we didnt have to fight for sunbeds after breakfast which was a refreshing change with five of us. The only negative thing I can say about this hotel is that the quality of the evening entertainment is very poor. We saw most of the shows as we liked to sit and have a drink after our meal in that area and although one or two could be rated as good the majority were poor and unprofessional.They did give us a laugh but not sure that was the intention! Mogan is a pretty little place, we enjoyed strolling round in the evenings and had lunch a few times in different restaurants and my daughter and I loved the market days. We thought the beach was a bit small and crowded but that wasnt a problem as the hotels facilities were so good, we were happy to stay there. Overall a quality hotel that we would like to visit again.
“Super Cordiales”
5.0
09-01-2011
JamesinSeville, Sevilla, España
I chose this hotel due to the great rating it has on TripAdvisor but I was surprised by how friendly everybody was at the hotel. From the reception desk people to the waiters in the restaurant to the barman, everybody was pleasant and helpful. The hotel itself is in a small town at the bottom of the Canary islands. The town itself is "quaint" with a beautiful port and a small beach with loads of restaurants. This is the perfect place to go and stay, since the disadvantage of this hotel is that it's far to do sightseeing since it's an hour and a bit from the capital city. The hotel has beautiful gardens, two nice pools, the food is good for a buffet and on New Years Eve they had a fantastic dinner with lobster and filet mignon and a a dance and fireworks. It was great and we were all impressed. The rooms were fine. They were large, there was a table and chairs outside on the balcony, they were clean. The only complaint here was that for older people the bathtub was a bit dangerous and they didn't have rooms that just had a shower, which would have been safer for people with mobility problems. They could also have had more pillows. I would highly recommend this hotel.
“A perfect place to spend X-mas”
5.0
08-01-2011
Pippi2 , Norway
We (Mum 60 y/o and daughter 35 y/o) had the pleasure of spending 4 nights in this lovely resort during X-mas 2010. We wished we could have stayed longer! PROS - Free parking: in a locked garage for our rental car. - Check-in: It is very nice to be greeted with a glass of Cava, orange juice or water. - The property and the facilities: Great pool areas, very comfortable sun beds, and extremely clean everywhere. Very well maintained! - Pool towels: free. - The room: Our room and bathroom were also very clean. There was an empty fridge, which is handy to fill up with water bottles and soft drinks from the store. - Service: Smiling and helpful staff everwhere. - Wi-fi: free and available in the reception area and in areas nearby, sometimes also available on our balcony. - Buffet breakfast: Best ever, lots to choose both hot and cold and freshly prepared and Cava to drink. - Location: Puerto Mogan is a lovely town with cozy restaurants/cafés and nice beach. - Quiet: This is not a party resort, it is very quiet at night and you can easily sleep with your balcony door open. - Managers cocktail party: They offer a free glass of Cava or Sangria. CONS: - The beds are not comfortable (too hard), and the plastic cover protecting the mattress is making annoying noise when you move. After 1 night we removed the cover so we did not wake each other up every time we turned in the bed. - The buffet dinner at night at 40 EUR/pers was not value for money on X-mas eve, especially not compared to the buffet breakfast. - Wi-fi: only available in limited areas. - The lunch offered in the outside restaurant by the pool was tasteless and not value for money. Much better to stroll down to the harbor and have lunch there - TV: the old type, the management should consider upgrading to flat screens. If you would like proper coffee for breakfast, use the coffee machine at the drink station. The coffee offered by the table taste like instant coffee.
“Probablemente el mejor hotel en el que me he alojado”
5.0
08-01-2011
buite , barcelona
Excelente establecimiento hotelero con todos los detalles y un gusto refinado para la decoración. A más de uno le puede resultar extravagante la recepción, pero puede ser por la majestuosidad inesperada si, no has visto las fotos en la página web. Es un Hotel en el que desde que entras te sientes perfectamente atendido. Dispone de todos los servicios propios de un cuatro estrellas superior y algunos de 5 estrellas. El personal es amabilísimo. Los jardines son espectaculares y perfectamente cuidados, por momentos parece que estés en medio de la selva, con cascadas y una vegetación exuberante. Los edificios tienen en su interior patios ajardinados, la mayoría con fuentes. Nosotros estuvimos alojados en una suite y nos hacían la habitación 2 veces al día. El desayuno nos lo servían en un restaurante independiente del de la cena y la comida en ambos casos era variada y exquisita. Ciertamente fue un acierto la elección y merece la pena ir hasta Puerto de Mogán aunque sólo sea por alojarse en este hotel. No le encuentro nada mejorable a este hotel, bueno quizás la piedra triturada que rodea la piscina que, hace incómodo ir descalzo.
“Beautiful hotel, relaxing holiday”
5.0
01-01-2011
oliver1407, kent, england
This was our second trip to Mogan, last Christmas we stayed at the Mogan Valle, and after going in for a drink at the Playa we decided to try this hotel for Christmas this year. The hotel did not disappoint in any way. Due to the problems with the weather in England we did have a substantial delay flying out from Gatwick but that did not in any way upset our holiday. On arrival at the hotel (at 2am) we were booked in quickly and offered either sparkling wine, fresh juice or water which was very welcome. Check in was quick and efficient and our bags taken directly to our room. Our room was well equipped, comfortable and very clean. There was also a bowl of fruit and a bottle of wine and chocolates. Breakfast and evening meals were of a very high standard, there was something for everyone (even the fussy eaters) in fact there was so much selection it was difficulty to decide what to eat, and a glass of sparkling wine with breakfast!! The other thing that was good was that all the meat and fish were kept well away from each other (a good thing if you have a seafood allergy as I do). We chose the later dinner option on the outside terrace. The wine selection was varied and of good quality. We did treat ourselves to a meal in the other restaurant, well worth a visit, the food was of a very high standard. The pool area was always very clean, (thankfully not many people seemed to be smoking) and the swimming pool was never over crowded, there were a few people who were reserving sunbeds to get the best place but there were always sunbeds available. We had a massage on Christmas eve, if you don't like a 'deep' massage ask for a gentle one otherwise it is quite painful. The spa & wellness center was very clean and well equipped. The staff were excellent, we did have a problem with our safe but the problem was rectified within 15 minutes. We also asked if we could have a look at one of the 'suites', no problem, we were given a key to look at the room. Overall we thoroughly enjoyed our stay, the staff were very friendly and efficient, the food was excellent and we came home thoroughly relaxed. I have already asked my husband if I can book for Christmas 2011.
“So pleased to be going back”
5.0
31-12-2010
PennyKent , Kent
Chose to go away for a quick week in the sun. Last visited Puerto Mogan 15 years previously on a day trip and thought we would give it a try as it was such a pretty and peaceful place. Decided to stay at Cordial Mogan Playa Hotel. What a wonderful choice. From the welcome glass of bubbly on arrival and a very easy check in. The food was excellent, how much food can you manage to eat at breakfast? For dinner we chose the second sitting and found this very relaxing and enjoyable, again masses of very good food. Did not try the A La Carte as we could not fault the main restaurant. Our room was excellent, the gardens were a pleasure to behold. The only problem I found was trying to find the back gate out of the hotel through the gardens as this was a more pleasurable walk than walking down the promenade. The staff were also excellent, I could not fault them. Some people say that Puerto Mogan is too quiet and no discos at night. If you want a noisy resort there are plenty of other places on the island. Have booked to go again in March 2011. Whoopee!!
“Stunning hotel.. will be back!”
5.0
14-12-2010
adsuk, Midlands
Went to CMP on Oct 1st 2010 for one week Half board, On arrival, at Midnight, we were greeted by a lovely lady on reception who welcomed us and made us fresh orange juice which was very needed, and explained we were too late for evening meal but would we want a packed lunch, we did, and it was, like the orange, well needed. This hotel is a very high quality hotel and the staff are brilliant. The weather was amazing first week in Oct, very very hot, the pools were very crowded but not really a problem. Puerto De Mogan itself is not very big and is pretty quiet, A few shops and resturants at the sea front. Its ideal for couples & elderly people. Our room had its own sun terrace and seperate balcony, with lovely views of Mogan and the mountain at the sides. I would reccomend and will certainly be returning.
“Relaxing peaceful quality hotel”
5.0
02-12-2010
Roundy, Horsham, Reino Unido
We spent 4 nights here in early November as a brief escape to find the sun. We booked direct with Cordial, and then made our own hire car and Easyjet flight bookings and we were very pleased with our choice. Puerto de Mogan itself was definitely the most attractive resort we visited, having made the most of our hire car to explore the island. The hotel is set a little bit back from the small beach and harbour (5 mins walk from the hotel grounds to the waterfront) and is framed by the mountains behind. We really enjoyed the seafood restaurants by the marina, La Cofradia de Pescadores around the fishing harbour, and also Que Tal between marina and fishing harbour (see our separate review). We took the ferry from the marina to Puerto Rico (These run at least hourly, costing about 8 euros). Nice to be out on a boat with sea breeze, but we weren't impressed by that resort. We also enjoyed some spectacular drives through the mountains and gorges to the north and north east of Mogan. Maspalomas dunes were again worth the visit though we found parking to be a problem and had to walk some distance to them along the seafront to get to the dunes. Camel ride was good fun, but again a walk inland from the dunes to the starting point. As for the hotel, we had not complaints. Pool areas were attractive and room was very comfortable. Only slight niggle was having to pay to use the room safe. Coin operated internet access can be found in the room above reception - very quiet with a library too. The breakfast buffet had an incredibly wide range of choices, though our least favourite counter was the hot food section where the items were always just luke warm, unless you queued for eggs/omelettes. Given the number of food stations, this did tend to make the experience a bit manic - the tables were full and people criss-crossing continuously from one option to another. We didn't try the lunch or dinner service as we preferred to eat out. The rest of the hotel was incredibly quiet, considering we were told it was fully booked. Great if you are after peace and quiet. The bars and entertainment area were dead quiet and thus lacked atmosphere so this is definitely not a hotel for party animals! Overall, we had a really enjoyable and relaxing break in the sun and the weather was gorgeous throughout.
“nice staff”
5.0
30-11-2010
m_julia , Varsovia, Polonia
My husband and I stayed here for 6 nights. The hotel was big and colorful;-) The staff were extremely friendly and helpful. The room was spacious and clean with comfortable bed. Also the bathroom was very clean. I enjoyed playing tennis (just in the evening). My husband enjoyed fresh food in the restaurant with amazing service. The atmosphere was great and people were smiling all the time:-)
“Absolut weiterzuempfehlen, Service perfekt”
5.0
30-11-2010
Un viajero de Expedia ,
Das Rundumsorglospaket- bereits der Einstieg und Empfang mit Champagner und Gepäckservice überzeugte. Auch die Sauberkeit im Hotel und in der gesamten Anlage waren absolut überzeugend. Die Gartenanlage ist eine Augenweide. Poollandschaft sehr angenehm. Kinderanimation mit Miniclub und Minidisco haben unserer 5 jährigen sehr gefallen. Der Spaziergang zum Strand ist angenehm und auch nicht zu weit. Das Essen überzeugt ebenfalls durch Qualität und Verwendung von sehr frischen Speisen, jeden Abend ein anderes Motto. Auch der Service im Restaurant ist sehr zuvor kommend und schnell. Für uns wars absolut perfekt.
“UN DES PLUS BEAUX HOTELS DE GRAN CANARIA”
5.0
30-11-2010
BIGPAPY, liege belgique
nous avons été incroyablement surpris par le luxe de cet hotel qui a tout d'un cinq étoiles excepté la literie ( on avait l'impression de dormir sur un plancher) Clientèle à majorité scandinave à cette époque de l'année ,pas de francophones mais cela ne nous a pas dérangé vu que le personnel de la réception se débrouillait en francais. La restauration était nickel,les vins de qualité et le restaurant de spécialités de 1er ordre.Les spectacles en soirée étaient variés et de bon gout.De plus ,la proximité du petit port de Mogan nous convenait à ravir (on le surnomme"le ptit venise") Aconseiller vivement
“Relaxation, relaxation, relaxation!”
5.0
30-11-2010
Analytica66, Newport, Reino Unido
In many years we have only returned to the same hotel abroad on two occasions - this is one of them, the first visit being January 2009, and I wrote a long favourable review then. Happily we found the hotel, as before, to be excellent in all areas. There was an astounding choice of food in the buffet restaurant, which was of a high quality. The clientele derived mainly from Scandinavia and Germany, and ,expecting high standards, were not disappointed. If you fancy caviar and sparkling white wine for breakfast, you will not be disappointed. I liked pumping delicious honey from a machine onto my cereals, adding some fruit and prunes, then cold milk. Omelettes and fried eggs were freshly cooked while you wait. There were many types of bread, and I preferred slicing my own wholemeal loaf, but there were many types of rolls. If the coffee supplied to the table is not to your liking, there is a machine where espresso, cappucino or chocolate may be obtained. There are activities in the is an animation programme at the hotel, including free tasters at scuba diving. This time I ventured up the 224 steps to a local viewing point halfway up the hillside near the boat repair yard. This is not signposted, but head for the alleyway of the Conchas. Afterwards I walked around the seaward side of the fishing harbour to go for a trip on the yellow submarine. Allow the prebooked coach parties to go on board, and there will usually be a few spare seats (28 euros). You descend about 21 metres to a wreck outside the harbour and see quite big shoals of fish. The hotel activities are now all located near the children's pool, leaving the upper pool quiet for those relaxing with books or crossword puzzles. This time we went on a hotel tour, exploring the service tunnels under the huge area of the hotel's 48000 sq. metres. A fascinating experience. Next time we hope to do a guided guarden tour. Also, try the a la carte Guayres restaurant for an unforgettable meal with atmosphere. The evening buffets abound with choice, with steaks, chops, and several varieties of resh fish being cooked specially for you.
“Excellent Hotel -probably the best on the island!”
5.0
29-11-2010
sugarsugarUk, uk
I can't praise this hotel enough, from the moment you enter and are welcomed by the smiling, courteous reception staff, This hotel was rated highly by other guests and now we know why! The variety of food on offer at Breakfast and Evening Dinner was astounding, Champagne at Breakfast(for those that like it) to freshly cooked Steaks, meat and fish, all types of food on buffet bars sited all around the vast dining area. My wife being a Vegetarian was not disappointed. Not a place for the weak minded, I could not show restraint when I saw the food on offer, choice?..well..it's like xmas! For us, the Hotel was the best part of the holiday. Decor throughout is very attractive and the lush vegetation and water features are exquisite. The camera was clicking. Beautiful swimming pools, comfortable sunbeds, Temperature around 26*C and Sunny. Gran Canaria is not a place we would normally choose, having spoken to many returning visitors it appears that Porto Mogan is by far the nicest part of the island, we personally had a very nice time there. ....Now if I was to criticise any part of the Hotel it would be the nightly shows. The first two nights were very pleasant, however, things went downhill a little with the Magic show and the other entertainment the rest of the week. You don't have to attend and watch and so we decided to sit with drinks at the upstairs bar with friends we met whilst there. This would be a good time to be WARNED about the measuring of the spirits....you like a drink? be prepared for a LARGER than large measure...no measuring vessels here. Finally, we booked on a trip of the 'Island Delights' with Thompsons Rep... forget it, expensive for a ride in a minibus up and down winding roads with nothing really exciting to see. Porto Rico--forget it, unless you like hassle to buy this -buy that on the street by mainly other English toouts..etc..etc. Well, that's my personal view, hope you enjoy the Hotel and Marina as much as we did.
“Perfekt!”
5.0
25-11-2010
Un viajero de Expedia ,
War sehr schön, ruhig und erholsam!
TRAUMHAFT
5.0
21-11-2010
Nudelauflauf , Düsseldorf
Das Hotel ist wirklich wunderschön in der Bucht von Puerto de Mogan gelegen. Tolle Anlage, schöne Pools, besonders abends wirkt die Kulisse der Berge noch mehr. Der Service der Mitarbeiter ist schwer zu toppen: immer freundlich, kompetent, einfach klasse. Der Check in wird mit einem Glas Sekt versüßt, später kommt etwas Mineralwasser, ein Früchtekorb udn eine Flache Wein aufs Zimmer. Beim 1. Abendessen wird man an seinen Tisch geführt, das Essen ist sehr gut und Abwechslungsreich, es gibt neben dem normalen Essen noch Themenabende. Einzig der Wellnessbereich ist etwas klein, da kenne ich andere Hotels, wir hatten aber nicht mehr erwartet. Schön auch der kleine Hafenort selber, lädt zum bummeln ein. Wer hier Party machen will ist definitiv falsch hier, ein gemütliches entspannen ist aber fast nirgendwo besser möglich.
“Great place to chill out for some autumn sunshine”
5.0
11-11-2010
jthain58 , pr1 lancashire
All the excellent reports that had been posted by fellow Trip Advisor members proved to be the deciding factor in me booking this holiday. I haven't posted photos as there are hundreds on here already. We booked the holiday with Jet2 who didn't have a representative visiting the accommodation. Not that this was an issue as we were left to our own devices for the duration of our stay. Had there been one however, we would certainly have mentioned the tortuous journey from the airport to the hotel. The flight arrived on time thanks to our pilot who made up the half hour delay in leaving Manchester. We then set off on an epic journey that zig zagged all over the place dropping off 2 passengers at a time which took two and a quarter hours. We were told it's just 45 minutes by taxi so we'll definitely be exploring that option when we next return. In fact, one of the penultimate passengers prior to disembarking from the coach at the Cordial Mogan Valle next to our hotel asked the driver (no rep present) if the next stop was for diesel! Bizarrely, we had to ring Holiday Taxis, who handled our transfer, to confirm that we required to be picked up from the hotel and returned to the airport - quite extraordinary. I've never experienced such a thing in many years of travel. We were greeted at reception at 21:50 with a complimentary glass of Cava and the good news that the restaurant closed at 22:00 and that we wouldn't be dining there that evening. One of our fellow travellers elected to book room service which I understand was not memorable. Reception advised us that we could transfer the loss of our evening meal to one at lunchtime, which we took on our final day. We repaired to the bar and had a jug of Sangria before retiring for the day. Our room was spotless and comfortable. The display at breakfast was staggering and we were truly spoilt for choice - you name it and it was there. We were impressed. The only negative being that due to the number of guests at the hotel (90% full), a number of pots of coffee were on stand-by next to the entrance which meant it wasn't always hot when you got it. Complimentary Cava was again offered at breakfast but was on the wine list in the restaurant for around 17 Euros so I can't imagine there being many takers for that in the evening. The essential water was for sale in the small shop in reception at 1 Euro for a 5 litre bottle. There's an activities board on the stairs leading to the restaurant which offered a tour of the hotel. We thought this was a good idea to help us get our bearings, but little did we know that we'd be taken "below stairs" to see how the hotel functions in every department. This has got to be a first and we were impressed that the management felt confident to allow us to see everything. With this knowledge, we both feel happy enough to return next October for some late sun. The 14 day forecast temperature wise for the end of October was well wide of the mark with cloudless skies and days in the mid thirties being the norm. http://www.zoover.co.uk/spain/gran-canaria/puerto-de-mogan-mogan/weather On arrival, we elected to go for the first dinner sitting of 18:00 to 19:30 but found ourselves going to dinner nearer to seven o'clock as quite often, the breakfast had carried us through the day and needing only a light lunch to put us on. Dinner was as equally impressive as breakfast with chefs on hand to cook your meat and fish to order as well as ready cooked items. My initial selection from the wine list was an excellent bottle and one that we enjoyed. However, it was disappointing to find the same bottle in the Hyper Dino supermarket in the Mogan shopping centre close by considerably less i.e. 400% less! The purpose of our stay was very much for rest and relaxation and that's exactly what we got, with my good lady polishing off 4 books during our week long stay. There is every possibility that this could become a regular haunt for our final holiday of the year. The hotel attracted guests from many nations with a healthy Scandinavian contingent. The return journey to the airport took a shade over an hour in a wreck of a minibus carrying the Thomson name with no working air-con and it was well into the 30's outside. Again no rep to accompany us and the driver spoke no English. We concluded that he may have been a retired Formula 1 driver!
“Excellent hotel in prime location”
5.0
11-11-2010
monty029 , Rayleigh Essex
We chose this hotel because of the mainly excellent reviews on Trip Advisor. We were not disappointed. We loved everything about the hotel, especially the location. Having visited other parts of Gran Canaria, we felt Puerto de Mogan was probably one of the best. It is a small fishing village which has retained its Spanish identity as the locals mingle with the tourists. We liked the fact that there were a variety of nationalities in the hotel and resort. There are a large variety of restaurants and shops and there are water sports and ferries available at the local beach (all within walking distance of the hotel). Puerto de Mogan is only about a 45 minute drive from the airport which is mostly motorway (currently being extended all the way to the resort) The hotel is organised in nine different buildings amidst beautiful gardens which gives a real feeling of space as well as being very quiet. It has excellent amenities including a spacious car park. The rooms are well furnished and spacious with an ample sized balcony. The public areas are all beautifully laid out and spacious. Everywhere was immaculately kept and spotlessly clean. The food choice and quality of food was excellent both at breakfast and in the evening with quite a selection being freshly cooked to order. Although it was a buffet service, there is an A La carte Restaurant also on site. We felt the half board was very good value for money. Although the Entertainment Team worked very hard both in the daytime and in the evenings, we felt that they were not particularly skilled. However, some professional acts brought in in the evenings were very good. All the staff were very friendly, welcoming and helpful, especially those on the Reception who worked so hard to help us when we found we had lost our car key just as we were about to leave for the airport!! We only had one little niggle. Although the hotel clearly states that it does not permit the reservation of sun beds, this does happen. Many of the sunbeds have towels on early in the morning and we saw two couples completely dominating two large areas every day. This makes it a little difficult to find a space when you have been out for the day and just want a couple of hours in the sun before it disappears behind the buildings. This is only a small niggle though. Overall, this was the best hotel we have found for a long time and we really loved the location so we will almost certainly be returning. Thank you Trip Advisor for helping us to find it!
“Absolutely Amazing! What a suberb and flawless luxury hotel - Simply Paradise - We did not want to leave!”
5.0
09-11-2010
BonneVoyager , co wicklow, Ireland
The Cordial Mogan Playa is an outstanding hotel in one of the nicest resorts in Gran Canaria - plus also free parking(in an undergound carpark) which these days is becoming a big bonus. However as it is more like a self-contained Canarian village itself, you would be quite happy never even leaving the hotel to discover just how nice the surrounding area and Puerto Mogan are. We actually had to force ourselves out - we were so content at this luxurious hotel as it seemed were all the other guests who walked around with wide grins on their faces. BLISS! We had champagne on check-in and as we were celebrating a personal event we were very touched by the lovely note and gifts awaiting us in the room - as well as the absolutely fantastic room itself. We were on the top floor, overlooking one of the pools with a balcony and sun terrace with our own sun loungers - we were in heaven! We got a great deal with hotels4u, can't remember the exact cost but we did a cost comparison with travelsupermarket.co.uk and got this deal which was a lot cheaper than other firms. We were delighed that we had opted for half board as the food was simply excellent - so much choice that the only problem was our rapidly expanding waitlines. Every night was different and they had fabuous fresh fish like tuna and swordfish as well as many meat and vegetable dishes. Desserts were great also including a chocolate fountain -FANTASTIC! Breakfast was even more spectacular and the most sumptuous breakfast buffet I have ever seen. There were fruit smoothies, unusual fruit juice options like peach, hot chocolate, cappucino, waffles, omellettes, cold fish, cheeses, churos, fruits, pasteries, breads, cakes, meats, typical full breakfast in fact everything you could think of and then so ,much more. The lush tropical and cacti gardens were fabulous, so many ammenities including even the archeological section where you can examine old remains and explore a historical site and also get an interesting walk too. There is also a dive centre, table tennis, tennis, 12 pin bowling, spa, giant chess and so much more. We hired a car and explored the mountains which were magical and unspoilt though as I mentioned before the hotel offers so much it really could be anywhere in the world that had nice weather and you would be happy just to wander the huge grounds and enjoy the many excellent facilities and delicious food. Staff were also really superb in the restaurant, so friendly and even the manager made time to have a special word with us as we wanted to tell him in person what an amazing time we had had and how impressed we were with this outstanding luxury hotel. It has to be our most spectacular and luxurious sun hotel ever and we simply did not want to leave our Island Paradise ,,, ever!! What can you say about the hotel that has it all includeing year round sunshine other than you have to go and see it for yourself - you won't be disappointed!!
“Perfect for us”
5.0
08-11-2010
“Perfect for us”, Bristol
Most has been said about this hotel, in our view this hotel met our expectations. My wife and I work full time, and wanted a weeks holiday of relaxation, and that's what we got at the Mogan Playa. We pre-booked our Limo (brand new black Merc) for the airport transfer, las-palmas-24.com and select Airport Transfers. They were fantastic both ways, 60 euros each way. We booked with First Choice, we asked for a high floor room (standard room) over looking the quite pool area, the other pool has the kids !! quite close to reception, and to be fair that's what we were given. The room was fine, to singles pushed together, we found the beds slightly hard, but ok. The balcony was very private, and was perfect for our pre-meal G&T's ! watching the sun go down. There are two sittings for dinner 6.00 - 7.30 and 8.30 - 10.00pm we chose the early one going down at 7.00ish and staying there until 8.00pm, that was best for us, the food was fine, although the wine was a bit pricey, still your on your hols !! Nice walk from the hotel down to the Marina/ Beach, with plenty of bars, shops, etc, just right after your meal. We were happy to chill out around the pool area at the hotel, which we found very pleasant. We had no trouble with sun beds, if anybody were reserving the beds with towels it was the Brits ! We found all the staff very helpful and friendly. All in all we had a great time staying at the Mogan Playa, total relaxation "Perfect for us"
“Fantastic hotel, great location!!”
5.0
08-11-2010
Jerseyfolks ,
Stayed here for a week at half-term and loved it! Welcome glass of Cava or juice was a lovely welcome. Room was spacious, especially bathroom, and spotlessly clean. We overlooked the smaller pool nearer reception, perfect place, not far from anything but still quiet. Pool area gorgeous with thick mattresses on loungers and always some available. Staff all very pleasant and helpful, especially in reception bar. Food was amazing for buffet style, something different every morning and night but still all the usual favourites. Chocolate fountain appeared a couple of times and was very popular! Enjoyed the Manager's Cocktail Party on the Friday, free drinks and live music. Only slight gripe was that the pool bar was open late on the first night with live music, but always shut around 6 the rest of the week, shame as lovely place for nightcap. Also a kettle in room would have been nice, but fridge made up for it. One tip; 5 litre bottle of water was slightly cheaper in hotel gift shop than supermarket across road! Puerto Mogan beautiful place, quiet at nights but we wanted relaxing holiday. Much nicer than Puerto Rico, which is Chavland to say the least!
“IDEAL”
5.0
07-11-2010
vacance85 , Puerto de Mogan, España
Excellent hotel...very beautiful garden.... Variery of garden is quite big so that you can discover every day a new place to walk.....the suite are very big (don't know about classical rooms)....very well maintained....Service is excellent and every employees are very attentive, kind and sympatic....Global feeling of calm (Cozy)..... 5 min to go to the see.... from what I've seen, Puerto de Mogan is for sure the more beautiful village..... If we compare with others places/hotel we've seen in Maspalomas or Taurito or....where you will mainly find big hotels made of concrete on the rock without any charm (like Benidorm or Rosas,..) , this hotel is for sure the best to go.
“Los Guayres is the secret”
5.0
05-11-2010
“Los Guayres is the secret”, Lancashire, England
Overall: A great quality hotel in a good location and we would definitely return for Los Guayres alone (see Food). About us: English couple, 40s, looking for somewhere quiet and warm, 30th October - 6th November 2010. We booked with Portland and stayed half board. Location: During the 90 minutes bus transfer from the airport you'll be getting worried as you pass through the other resorts. Thankfully most of the other passengers will be deposited at these McDonalds-clad hell-holes and you'll be whisked round the side of the mountain into the infinitely more pleasant resort of Puerto Mogan. The hotel is situated at the foot of the hills with an easy 10 minutes walk to the port. The port is known locally as Little Venice but in truth it's more like Little Blackpool. It's not to my taste (sun beds on the beach, characterful buildings spoiled with the frontage of cheap restaurants and bars) but nonetheless a vast improvement on the larger resorts. Don't bother with the Friday market: it's the same junk you'll find at your local car boot. There is an adequate Hiper Dino store within yards of the hotel where you'll find pretty much everything you'll need, with the exception of a smile from the surly staff. There is also a Spar on the way down to the port. A new, partially let shopping centre stands opposite the hotel. The area also has abandoned developments but these are screened at street level and do not detract too much from the otherwise stunning view to the mountains from the hotel. Trips: We have been to the island previously and didn't feel the need to leave the resort. There is a zig zagging road up the hill opposite the hotel which leads to a narrow ridge along which you can walk to the transmitters above the port. Allow 90 minutes, take a phone and water. Hotel facilities: The hotel was built in 2004. It is modern but definitely not tacky. It is quite big (I believe about 500 rooms). The main building is very well designed and has several interesting features, including a stained glass dome and man-made cave (it's more tasteful than it sounds). There is free wifi throughout the public areas which has only low bandwidth but is sufficient for writing Tripadvisor reviews on my iPhone. There is a free gym, a bowling alley (€4/game), spa, tennis and other activities. Most of the activities are located at or around the "blue building". Grounds: The gardens are interesting and very well maintained. There is an unusual archaeological feature (an ancient graveyard) in the grounds and a well-hidden, card-operated exit behind the chapel, which provides a shortcut down to the port. Food: Breakfast and dinner are the typical canteen style buffets. If you enjoy having plates shoved in your ribs and tripping over abandoned toddlers then you won't be disappointed. A particular problem here is that although the food is good, it is only lukewarm and the plates are cold. At breakfast get your own coffee from the machine (near the juices) as this is much better than the jugs they put on your table BUT READ ON. The hotel also has an a la carte restaurant (Los Guayres) which provides exceptionally high quality food and service. IF YOU DO NOTHING ELSE ON THIS HOLIDAY GO TO THIS RESTAURANT. It is open Tuesday-Saturday but needs to be booked at reception. If you would like an outside table (who wouldn't?) make sure you ask reception to write this on your reservation. You will receive a €15 per person discount on your bill and (contrary to what the rep told us) this is valid each day of your stay. We have eaten there every day that it has been open and have typically paid €30 for the two of us after discount. For lunch there are poolside bars. However we have preferred to get bread, ham, bottled beer, etc. from Hiper Dino and eat on the balcony. Room: The room is very comfortable, clean and has plenty of wardrobe space. There is a mini fridge for your own drinks, air con and a TV. Before we arrived we requested a quiet room on a high floor and they obliged. There is a safe in the room. This was free, although the rep said there was a €2.60/day charge. Pools: There are two pools: the one near the main building is much quieter than the one near the blue building. The usual problem of morons with towels applies but there are pool men around who will change your towels and move the beds to wherever you want them. The mattresses on the sun beds are very comfortable. Entertainment: There is an act each evening in the downstairs function room. I don't think they are very high quality acts but that doesn't really bother us We have been to only one (a Chinese act). I felt sorry for them because there were only a couple of dozen in the audience. There is a piano in the reception lounge bar. This is often set to play automatically rather than by a pianist. Guests: I would estimate that 90% of the guests are German, with a few English and Spanish. On the whole this is better than a hotel full of loutish English but there are some cultural differences that will possibly irritate you over time. As our children are now grown we often go on child-free holidays. This hotel does have children and you will definitely notice them but, with a couple of exceptions, they have been well behaved. Staff: All the hotel staff have been polite and attentive. The head waiter in Los Guayres is exceptionally dedicated. Reps: The Portland/First Choice/TUI rep was sweet but dizzy. The day we arrived was her last day. Much of what she told us turned out to be wrong so it's worth checking everything with reception. Unless you book a trip you probably won't see a rep during your stay, which is fine with us.
“What a dilemma - should I tell of this little gem or keep it secret?”
5.0
04-11-2010
Joe_Hils , Yorkshire, UK
We stayed at this excellent hotel for our first visit to Gran Canaria in early October 2010 and would recommend it to anyone who wants a relaxing holiday with good food (plenty of choice and good quality) and excelent service. All the staff were friendly and helpful and everything around the hotel was kept clean and tidy. The rooms are a good size, and all have a balcony or patio with furniture. It's only a short walk down to the harbour of Mogan where there is plenty of restaurants but you shouldn't need them if eating at the hotel. On the walk down to the harbour you get a sense of the lack of commercialisation, the local people were often sat at tables in the street playing cards or singing to someone playing a guitar. As you get down to the harbour you'll be greeted by the white buildings covered in flowering shrubs. I don't know if it's a regular item but during our stay there were jass players playing in the small bandstand surrounded on 3 sides by restaurants and the harbour on the fourth. Just perfect!!
“5 Sterne-niveau”
5.0
03-11-2010
Un viajero de Expedia ,
Die Anlage ist ca. 6 Jahre alt, könnte aber durchaus vom Eindruck her frisch eröffnet sein. Sie ist top gepflegt, bietet neben den a la carte Restaurants geradezu geniale HP-Buffets welche keine Wünsche bei Auswahl und Qualität offenlassen, hat ausgesprochen freundliches Personal und eine beeindruckende Architektur auf mehreren Ebenen mit Wasserfaellen etc. samt diverser Pools mit und ohne künstlichem Sandstrand. Die insgesamt knapp 500 Zimmer sind grossflächig über völlig unterschiedlich gestaltete Gebäude mit geschmackvoller und sehr gepflegter Gartenanlage verteilt. Wir waren zwar nur auf der "Durchreise" d.h. lediglich etwa 20 Stunden im Hotel, haben in dieser Zeit aber nichts gefunden was einer echten 5-Sterne Bewertung im Weg gestanden wäre. Die einzigen kleinen Abstriche sind die (je nach Zimmerlage) zwischen etwa 5-10 Gehminuten zum Hafen bzw. zum Sandstrand von Mogan und die eher uninteressante unmittelbare Umgebung. Perfekt für Gäste die hauptsächlich in der Anlage bleiben möchten.
“Fantastic Hotel and Resort”
5.0
02-11-2010
sparky5942 , lincs,uk
We stayed at the Cordial Mogan Playa from 18th October to 1st November and for the first time ever we didn't want to come home. Although this is rated as a 4 star plus, we found it better than many 5 star hotels we have stayed in. We read many reviews on this hotel before booking, some were quite negative but we can honestly say that we could not fault this hotel. The open areas such as reception are quite spectacular and the gardens are pristine The rooms were not the biggest we have ever had but were well appointed and spotlessly clean with a generous size bathroom/toilet, we were in 3309 on the third floor which overlooks the pool area. There are no sea view rooms in this hotel as it is a 15 minute walk to the beach down a very wide pedestrian walk way The food was of a very good quality with meat and fish dishes cooked in front of you, plenty of variety and themed nights during the week, Mexican, Chinese etc. There have been quite a few comments regarding the old sun bed problem but it seems the management are taking note and are putting notices out on sun beds warning you not to reserve them, this ploy is working as we were still able to get beds in the sun at 11.00AM Most of the negative comments were about the entertainment at night, again it looks like the management are taking note and putting on better quality acts. Drink prices in the hotel are quite high however if you just want half of lager, ask for bottles of Tropical which are 2.5 euros each and don,t taste too bad, this is the same price as in most of the bars and restaurants in the harbour and beachfront area . Finally a word about the resort, if you are after exciting night life then this is not the resort for you. There are many restaurants and a few bars in the town but that is about it. There is a very big market on a Friday also. Its very easy to get around on public transport and the buses run to quite late at night, the capital Las Palmas is about a 75 minute journey If you want a fairly quiet holiday to chill out in a in a very good hotel and a relatively peaceful resort then book this Hotel, you will not be disappointed.
“Fabulous holiday”
5.0
02-11-2010
tuesday75 , Newcastle upon Tyne
Fantastic hotel in lovely location. Holiday exceeded my expectations. Hotel and gardens were very beautiful and I would recomend the Hotel Tour and the Garden Tour. Food was excellent with lots of choice and the chocolate fountain was a lovely surprise, much appreciated by my children. Would definitely return. My only regret is I only went for one week, wish I'd booked a fortnight!
“Best Hotel we have ever stayed in!!!!!!!!!!!!!!!!!”
5.0
31-10-2010
yeo_man2 , Yeovil, Somerset
Everything about this hotel is special, from the waterfalls, caves and decorations in the reception area, to the landscaped swimming pools and friendly staff. We had two interconnecting rooms, which were better than the normal interconnecting rooms in other hotels, as we had a single entrance door, a shared private hall with two separate rooms leading off of it. The rooms were spotless and well looked after. Big problem with the food at breakfast and dinner - too much choice. Loved the sparkling wine at breakfast and the chocolate fountain at dinner, which appeared three times in our seven nights stay (my daughter's favourite). I had a birthday during our stay and received a cake in the room along with a letter from the Manager and at dinner that night had a complimentary bottle of Champagne and special crockery - the hotel picked the date from my passport when checking in - brilliant service. Puerto Mogan is the perfect spot - great weather and not too commercialised - long may it continue that way. All in all - would definitely recommend this hotel - hope to return soon.
“Totally relaxing, exceptionally high standard of hotel and sevice......very friendly”
5.0
31-10-2010
Heath859 , Milton Keynes, Reino Unido
This was our second visit to The Cordial Mogan Playa and once again it did not disappoint. The hotel is of an exceptionally high standard. The cleanliness of all parts of the hotel are excellent, all grounds are very well maintained. Nothing is too much trouble for the staff who work at the hotel.... Can't find a sunlounger in the area around the pool you want to sit, then the pool attendant is more than happy to re-locate loungers and sun umbrellas for you. Fantastic. There is plenty of choice in the restaurant, all freshly prepared and well presented. The weekly Hotel Managers cocktail party is a nice evening to get to know fellow guests with live music. The hotel is situated back from the seafront but the walk down to the main harbour is via a well light and flat promenade. Mogan Playa marina is full of lovely bar and restaurants...... the jazz festival was on during our visit which just added to the enjoyment of the marina. I would recommend this hotel to both couples and families.
“Maximum relaxing”
5.0
27-10-2010
Onkel_Mack ,
A perfect place to relax. WIFI by the pool was very nice.
“Best relaxing I have had for a long time!”
5.0
22-10-2010
LK1211 , Surrey, England
What a lovely little gem of a place in Gran Canaria. We were treated very specially from the moment we arrived and checked in. Room was lovely and spacious, pools and all the areas were lovely and clean, constantly being checked. The staff were superb, always friendly and the food was just lovely. Well, what can I say other than we are already looking for the dates we can go next year!
“PERFECT!!!”
5.0
19-10-2010
Mark_fduk , Ampthill, Reino Unido
You wont be disappointed with this hotel. Its clean, very pretty and the staff are fantastic. The pools are great too, not too over crowded. The food was pretty good with so much choice. Its definitely more of an upmarket hotel, not full of chavs getting 'lagered' up every night. Its mainly couples and a few families. The only thing that would have been nice would to have had some water left in our room on arrival. It was very late, all shops were shut and we were gasping but after a 12 hr journey didnt feel up for going to the bars. Mogan itself is beautful. Not would you would expect in Gran Canaria. Its very quite so if you're looking for the nightlife its probably not for you. Same if you would prefer McDonalds or alike, dont stay here :) Some advice: rather than getting coach transfers to/from the hotel look into the price of a cab. Our transfer took 2hrs each way, we were last dropped off and first picked up. We'll certainly look to do that next time. Anyone going keep an eye out for 'Hoppit' He is a gorgeous, cute looking dog that hangs around out the front of the hotel. We named him that as he has a limp. Every day we would sneak food out of the buffet for him, also giving him water. We noticed various people feeding him, some couple even buying dog food and leaving it out. I've included a picture of him. Overall - anyone staying in this hotel in this town will have a fantastic time, you will love it. I'm not one to visit places twice but this place I will definitely come back to.
“Great Stay”
5.0
17-10-2010
corkgurl , Ireland
My husband and I stayed here for the last two weeks of August. We had a fantastic holiday. We came for a relaxing holiday and thats exactly what we got. I would agree with all the previous good comments but the only negative I would have is that in general we found the reception staff had a very snooty air about them. We were looked up and down when we arrived to check in, by one of the male staff, low size balding guy, never got his name (after 9hrs of travel we weren't looking our best!) he really had no manner at all. We found the rest of the hotel staff to be very helpfull and friendly. The facilities were great, the food was a bit hit and miss, but thats buffet for you. We enjoyed a relaxing drink in the pool bar most nights, pity the music finished so early tho. The entertainment was your usual holiday fair and was ok. The bar was open till 1am which was great to come back to after a walk down around the harbour of Mogan. Overall we had a fantastic time and would definely recommend it for a quiet relaxing holiday.
“Ticks All The Boxes”
5.0
14-10-2010
Moloneys , Greenhithe, Kent
This hotel is in an excellent location, Puerto Mogan in very pretty and quiet. The hotel and gardens are excellently maintained. The staff, with a couple of exceptions, were all friendly, helpful and 100% attentive. Room comfort and cleanliness also excellent - there is even a duvet and pillow menu in your room to meet your specific requirements! The food was varied and always fresh and hot, we never struggled to find something we like, more often than not were spolit for choice. Pool areas nice and quiet and no problem getting a sunbed at any time of day. My only criticism would be the entertainment which was a little cheesy and amateur although I did enjoy the acrobatic shows - all down to personal taste I guess.
“The best holiday hotel we have found in 35 years, caters for special dietary requirements.”
5.0
14-10-2010
hillwalker6 , Dundee, Reino Unido
We discovered the beautiful resort of Puerto Mogan 15 years ago when we stayed at Puerto Rico with our teenage children, but there was no hotel. This hotel is 4 years old comprising several blocks spread over a large area with beautiful gardens and two pool areas. The pools have artificial beaches and gently shelving areas ideal for toddlers in addition to a dedicated children's pool. Large well appointed bedrooms and bathrooms. All areas spotlessly clean. Large dining room with outdoor seating with a wide range of excellent food. This hotel makes a special effort to cater for various dietary needs. Gluten free rolls, cakes and biscuits; soya milk; salt free ham; preserves for diabetics and probably more which we did not discover. The dining room staff were most obliging and were willing to advise and also prepare dishes to guests' requirements. Usual hotel activities and entertainment. This hotel and resort are perfect if you want a quiet relaxing holiday. No loud music from bars and clubs, mainly couples and young children. If you like Jazz then check out the Marina Bar website. They organise several festivals during the year. The only disadvantage of this resort was the trip from the airport. However the motorway is being extended through a series of tunnels to the resort.
“1st class hotel in lovely quiet resort”
5.0
11-10-2010
mikedobson1941 , Southampton, Reino Unido
My wife and I could not fault this hotel and to prove how much we enjoyed it Ive just booked up again for next year. Say no more.
“Fantastic - even when it rains”
5.0
07-10-2010
ladfromsouth , southern england
This hotel is very cleverly designed in that it accomodates a lot of people but in such a way that you don't feel there are lots of people staying there. We stayed B & B and mainly ate in the town in the evening although the breakfast was superb with a huge choice and freshly prepared food every day. Snacks at lunchtime were reasonably priced and portions good. If you can, treat yourself in the a la Carte restaurant. There are at least 5 good eateries in the harbour area. As mentioned in other reviews, the staff genuinely seem to enjoy working there and do their best to help you enjoy your stay. The "entertainment" staff were persistent but not pushy or stroppy if you declined their services (of which there were many - Aqua Gym, Walks, tours of hotel, ping-pong, too name a few) One minor quibble would be to be wary outside if it rains as the tile inlaid paths can be very slippery and the hotel has some leaks.. The purpose of our stay was to relax and chill out for 2 weeks and at this time of year it's the perfect place to achieve that. The other good point about the resort generally is that being at the end of the main road from the Airport (but not the motorway) is that the development is as yet not excessive. The downside is that you have to lerave earlier to get back to the Airport
“Little slice of heaven...”
5.0
05-10-2010
SuZeeDee , Cork, Irlanda
Hubbie and I stayed there for a week of pure indulgent laziness - and I really don't think we could have found a better spot. From the luxurious surroundings, to the beautiful pools, to the great service - everything was really fantastic. Great breakfasts! Good dinners and lunches [we were half board]. Great location - just a few minutes walk from the beach and the waterfront. Honestly, I just couldn't complain about it if I tried. It was bliss - clean, great staff, good food, glass of bubbles on arrival. It has a dive centre for the more adventurous, lovely pools, and pretty gardens. I would definitely go back and would recommend anyone to go!
“The Best Ever Hotel”
5.0
05-10-2010
Stickinsect_10, Nuneaton, Reino Unido
This hotel is by far the best that I have ever stayed in abroad, the rooms were clean and spacious, the staff could not do enough for you and genuinely seemed to enjoy working there. The food quality and selection in the restaurant was second to none even the entertainment generally was alright as far as entertainment abroad goes. We will definitely be going back again next year.
“Exceptional, everything is focused on YOUR holiday”
5.0
27-09-2010
BobG57, Mountsorrel, Reino Unido
Excellent service, always friendly and helpful. The room was very smart, clean and everything worked. The fridge and safe are included so you don't need to pay extra for them. The Hotel is built on a gentle slope with colorful gardens, all the amenities are kept in excellent condition. Its so peaceful and friendly, we will return.
“Going back”
5.0
26-09-2010
Kr0nenb0urg , Birmingham, UK
Well, this hotel along with its location is amazing. The food was second to none. The meatball dish was to die for. The swimming pools were very large, and luckily never very busy! We had amazing weather all week. The staff were friendly, the entertainment was amusing...due to the champagne cocktails i kept having :). Me and my boyfriend will definately be back, worthy of all the good reviews it has gotten..................as for the bad ones? Well you cant please everyone can you? We thoroughly enjoyed our stay. One peice of advice.......stay away from puerto rico- we went for a morning to have a walk around, well can i say blackpool with sun. I hated it. Puerto mogan is definately one of the best resorts on the island. If you are in two minds whether to go here, i say just do it. You will not be sorry. We weren't.
“wonderful hotel and location”
5.0
21-09-2010
bhamcity022 , Birmingham, Reino Unido
hotel wonderful and although food self service it did not take away the pleasure of dining. the hotel is about 10 minutes walk to the beach,shops,harbour and bars
“Personal Opinion”
5.0
21-09-2010
pennyayres , Londres, Reino Unido
The holiday overall was everything we expected plus more. If there was any comments it would be regarding the layout of the dining room. We seemed to have to walk a long way. For example, soup not near bread, only pudding dishes near to cheese and biscuits. Nothing major. Just a comment.
“fantastic hotel”
5.0
21-09-2010
KDD3362 , Oldbury
my wife and i returned to this hotel this summer for our second stay and yet again we had a truly fantastic time, the hotel is stunning and is built around three pools and gardens which are kept imaculate as is the entire hotel, its cleaned every day from top to bottom, rooms are very good with maid service once a day, resturants are very good and the amount and quality of food is excellent, staff are very friendly and most speak english, german and spanish, there is loads to do within the hotel complex such as scuba diving, bowls, tennis etc, theres plenty of places to eat out side the hotel aswell and the harbour is truly lovely at night, we have just booked for 2011 so go on and try this hotel its well worth it !
“i will be back”
5.0
20-09-2010
tipperarygirl55 , dublin ireland
my husband and i loved this hotel, met all our expectations and exceeded them. the room was spacious and spotless. the food choice was huge and always good. the resort was quiet and peaceful. the staff were helpful and just friendly enough. the sun loungers and towels etc were perfect. a lovely experience.
“Excelente elección para descansar aun yendo con niños”
5.0
20-09-2010
UFITIBURON , Las Palmas de Gran Canaria
Una semana en este hotel sirvió para deconectar del mundanal ruido. El tiempo en Mogán inmejorable, el mejor de la isla, sol todo el día sin demasiado calor. Instalaciones: Impresionantes jardines botánicos y espacios interiores, por cierto todos superlimpios, no nos "tropezamos" con ningún insecto indeseable (tipo cucaracha) a pesar de lo grande de los jardines. 2 piscinas geniales con una temperatura del agua ideal (no tengo certeza de que estuvieran climatizadas, pero la sensación era muy buena). Ludoteca para los niños y actividades y juegos en una piscina, la otra en cambio es más tranquila y la preferimos. Las dimensiones del hotel nos pareciaron óptimas, ni tan pequeño como para aburrirte ni tan grande como para perderte. El gimnasio de lo mejorcito que he visto. También es verdad que la ocupación durante nuestra estancia no llegaba a la mitad, lo que se notaba en las piscinas y comedores. Quizás estando lleno resulte un poco justo y más incomodo. Realmente no hace falta salir del hotel para nada. Sin ser el puerto deportivo y los comercios aledaños, el resto de Mogán, desgraciadamente, no tiene mucho que ver. Más bien ofrece una imagen bastante pobre, por ejemplo el centro comercial que queda justo delante del hotel tenía algunos locales vacíos pero abiertos (sin ningún tipo de parapeto que impidiera el acceso a los mismos), llenos de basura y de suciedad. Horrible imagen. Habitaciones: tranquilas y suficientemente espaciosas (nosotros escogimos una estándar con cuna). Quizás las camas (dos individuales) un poco pequeñas, mejor si fuera una king size!. Aunque tenía TV que apenas vimos, es cierto que no era pantalla plana, lo que a estas alturas extraña un poco, al menos en un hotel de esta categoría. Otra cosa que nos extrañó fue la escasez de las amenities del cuarto de baño. Solo tenían servilletas, peine, gel y limpiazapatos...(no champú, colonia, loción, cepillo de dientes...). Atención! Si la habitación primera que os den no os satisface, no tengan vergüenza en solicitar otra! Nosotros lo hicimos dos veces el mismo día que llegamos. Primero nos quisieron dar una habitación que daba a la misma pared de la montaña, y luego otra, también muy oscura, cuyo balcón estaba literalmente tapado por los árboles de un jardín. Finalmente nos alojamos en una habitación que daba a la piscina del Spa (más tanquila incluso que las que daban a las piscina de acceso común), mucha más luminosa y ventilada. Comidas: el régimen de media pensión excelente (insisto, quizás porque el hotel no estaba ni a media ocupación), variedad, frescura y calidad de las comidas, nada que envidiar a muchos restaurantes a la carta. Para almorzar tomamos algo ligero en los bares restaurantes de la piscina, buen precio y calidad alta. En resumen, muy buena elección, pero importante elegir bien la fecha y exigir una habitación que satisfaga las expectativas del momento de la reserva. Repetiremos sin duda.
“Fabulotastic! Simply excellent!”
5.0
19-09-2010
Duncol , Kilsheelan
One of the best holiday hotels we've had the pleasure of staying at, and well on par with the five star Hyatt regency in Sharm El Sheihk we recently stayed at. On arrival, we breathed an immediate sigh of relief as the subconcious fears that we always have when staying at a new location were calmed. The reception area is themed using subtle lighting, vegetation & tiles and allows an air of relaxed sophistication. The use of mezzanine floors and plants is similar to that used at Universal Studios in Florida in their Jurassic Park area, and is lovely. It also helped that we were greeted by glasses of cava and made very welcome immediately. Once we had settled into the room, we made our way to the restaraiunt for the first of many "eyes bigger than belly" experiences. Not to overstate the point, the meals at the hotel (we stayed half-board) were superb. Excellent and varied choice at all meals...well cooked and well presented. Due to a lack of more inches on belts we quickly learned that lunches suited us better than dinner, but that didn't limit our choice to any sugnificant extent. The pool areas were well designed, relaxing, clean and with nice & firedly entertainment staff and attendants. Also, it helped enormously that wi-fi was available almost throughout the hotel... Puerto Mogan is a cosy resort, were stocked with restaraunts and bars, and was pleasant. We will go back...
“GO HERE!”
5.0
18-09-2010
Tulip12483 , Hertfordshire
This hotel is beautiful and I was surprised to read some of the earlier slightly negative comments! If you want a week of really good food, sun, swimming, and relaxation - this is the place to go! The standard rooms are the biggest I have ever seen, the staff are really friendly and really helpful. The spa is gorgeous with a fabulous Manager. The whole place is immaculate with the most gorgeous gardens you will see - just beautiful. Local restaurants do close early - but you're eating in the hotel anyway! If you want nightlife, this is the last place to go. If you want a week in stunning surroundings, I couldn't recommend it highly enough,
“Just what we were looking for - spoilt in every way!”
5.0
17-09-2010
kdbetteshanger , Puerto Mogan
After a few years without a holiday, we especially wanted to spoil ourselves and our 3 children (17, 14 and 11). We wanted good standards and excellent food. Booking at the last minute (a week before leaving) we took a risk! The hotel and staff were amazing - the staff were outstanding and extremely friendly, even with people like us who could 't speak a word of Spanish. The hotel was spotless and constantly being cleaned. Rooms were clean and the cleaning staff catered to our every need with a SMILE! We had quiet rooms (2 adjacent rooms) 5112 and 5113, which were perfect for relaxing in after a day in the sun - peaceful and immaculately clean. I am still dreaming of the food - it was excellent - we have lived in France for 17 years and hoped for high standards. We chose half board and didn't regret this at all - neither did the children. The facilities at the hotel were perfect - wonderful pools - never too busy. TOWELS were provided for the pool daily if required - we made the mistake of taking our own!!! We have standards and this hotel met them in every way - in idealic gardens too - plants were amazing! We would go back tomorrow if we could. Puerto Mogan where the hotel is located is a beautiful little port, with lovely beach and restaurants. Our only fault if any was the entertainment! If your are looking for a peaceful, relaxing holiday in BEAUTIFUL surroundings then this hotel is perfect and so is its location.
“Gracias al Hotel Cordial Mogán Playa.”
5.0
12-09-2010
Joseluisbordon , Gran Canaria, España
Me he hospedado en el hotel Cordial Mogán Playa del 10 al 12 de septiembre 2010 para celebrar el cumpleaños de mi esposa. Quiero agradecerles a todo el personal del hotel , tanto del restaurante como recepción etc, por la amabilidad que han tenido con mi familia. Suelo hospedarme en muchos hoteles de las islas por motivo de trabajo, pero el cordial mogán playa me ha encantado. Mi señora ha quedado fascinada por el hotel y su amabilidad hacia el cliente y sin duda repetiremos. Muchas gracias por hacernos sentir un poco más felices y gracias de todo corazón por el trato recibido hacia mi señora y mi familia. Sin duda nos veremos muy pronto en este paraiso que se llama Hotel Cordial Mogán Playa. Saludos.
“The best hotel in the Atlantic Paradise”
5.0
12-09-2010
AuroraNorway, Aalesund, Norway
Most of the previous reports have said all I have in my mind about Cordial Mogan Playa. This hotel is just fantastic! I can’t find anything negative to say about the hotel. Friendly and service minded staff does their utmost to make you comfortable. The service is unique from arrival to departure. We got a room in the building we sent a request for (7321 - top floor with ocean view) and had a memorable week. We stay b/b and the breakfast selection was great, even cava to those desired. Breakfast time was flexible from 7:30 to 10:30. The hotel is clean and it is very cheerful colours everywhere. Our room was brilliant, with fantastic view. Shield balcony overlooking the pool, the village and the sea. Comfort bed and 2 comfort chairs. Spacious bath room. The towels changed daily and twice a week the bed sheets. Pool towels are provided, which can be changed on a daily basis from the attendant at the poolside. You get a card for pool towels by your arrival. Enough pool chairs with cushions and umbrellas available and they were in good condition. Luxurious botanic garden distributed over a surface of 48,000 square meters with over 200 species of subtropical plants. If you stay in distance from the reception building, you can take a shortcut to the playa and the centre by walking through the garden. Use your key card in the gateway close to Playa de Mogan. Celebrated my 60th birthday with a friend at the hotel in March. I recommend Pool Bar La Sama, open 11:00-18:00 hrs, buffet 13:00-15:30 with good selection. We had nice birthday buffet together with local friends at the calm terrace with view to the little chapel. We was also invited to the managers cocktail party our last night, but sadly we already had another invitation we want to enjoy. All in all; a relaxing and wonderful stay!
“We did'nt want to come home !”
5.0
11-09-2010
Fat-Tony1960 , Bristol
Beautiful hotel, well run, clean and with fantastic facilities. Helpful staff and great food. The rooms are clean, quiet and well laid out. As with most resorts- not the most comfy beds, but more than adequate. Lovely bright and clean rooms.
“I'll be back”
5.0
02-09-2010
DeanSc0tland , Falkirk
This hotel was excellent in all aspects of my recent holiday there. Staff could not be more helpful. Food was excellent and well presented and prepared. The hotel itself is set out in mature gardens and has seperate accomodation blocks . I would recommend this hotel to any traveller without hesitation and it is one of the best I have stayed in in all of my holidays abroad. I could find only one fault that was the hard mattresses. There is a notic e in reception saying that guests should contact reception if they were not suitable and they would be changed on request. I personally did not bother to do this but have no doubt that the hotel are already taking steps to rectifiy this minor fault. Overall an excellent hotel with brilliant staff.
“Einfach schön!”
5.0
30-08-2010
Un viajero de Expedia ,
Einfach toll! Puerto de Mogan und das Cordial Mogan Playa sind für "faulen" Badeurlaub und Entspannung einfach perfekt!
“Just perfect!!”
5.0
24-08-2010
LMA31 , Liverpool, Reino Unido
We have just returned from the Cordial Mogan Playa and once again it was fabulous! We enjoyed it so much last year we booked again and arranged to renew our wedding vows in the chapel, which is in the grounds. Arranging the service couldn't have been easier and the hotel staff did everything they could to ensure it was perfect and we felt very special, champagne and fruit, rose petals and swans were left in or room as a surprise! From the warm welcome,with complimentary drinks on arrival from the reception staff, to the restaurant staff, cleaners and pool guys, everyone is friendly, helpful and polite. The grounds are a pleasure to stroll around with flowers, trees, planters and everywhere is very clean and well maintained. The food was varied and always delicious....the addition of a chocolate fountain was very welcome this year!! The entrainment is low key at the hotel, we enjoyed sitting at the pool bar with a cocktail after a late dinner, and it is only a short walk down to the quiet harbour with bars and restaurants . If you want a truly relaxing, peaceful haven to unwind in then look no further.
“good enough to go back to”
5.0
24-08-2010
Merrilocks , Liverpool
We returned to this hotel because we were so impressed with it last year. that in it's self is the best recommendation I can come up with. It is the only hotel have ever gone back to!! it is extremely quiet (which will suit all but it did for me) and you are made to feel very welcome and relaxed.
“sehr schönes Hotel in einem der schönsten Orte auf Gran Canaria”
5.0
23-08-2010
lisaju , Davos
Wir sind aus dem grauen norddeutschen November mitten in den Sommer geflogen. Das Hotel hat uns auf ganzer Linie sehr gut gefallen - das Zimmer (normales Doppelzimmer) war schön eingerichtet, die Minibar haben wir für im Supermarkt, der fast direkt neben dem Hotel war, kühlen können. Auf Anfrage hat meine eine weichere Auflage auf die relativ harte Matraze bekommen. Das Essen war lecker, Show-Cooking für Fisch und Fleisch und bei den Vorspeisen gab es pro Abend ein Moto. Das Frühstücksbuffet war reichhaltig. Die beiden Pools, von denen wir nur einen benutzt haben, war angenehm, vielleicht ein wenig kalt. Der Weg zum Strand ist ertragbar, ca. 7 Minuten durch den Ort. Die Abendveranstaltungen haben wir nicht wahrgenommen.
“confirmado: Cordial mogan playa, el mejorR.”
5.0
19-08-2010
guillin , Miño-La coruña-Spain
no me voy a extender mucho como otras veces. Las críticas de este hotel eran muy buenas, yo ya conocía la isla y sin duda lo más bonito es puerto de mogan, con diferencia...y todo se ha confirmado. El hotel es espectacular. Es un 4 estrellas plus pero mejor que muchos 5 estrellas. No si si sabría resumir: la arquitectura del hotel mágica, las instalaciones impecablemente limpias, la comida variadísima y algunas cosas muy buenas, pero lo mejor. EL TRATO. Hacen honor a su nombre. Todo el mundo es supercordial y te hace la estancia muy placentera. Aunque esté lleno verás que incluso en la piscina tienes sitio en las tumbonas y no hay gente a gritos y a carreras...no se como lo hacen pero parece un oasis de tranquilidad. Incluso los espectáculos nocturnos, a los cuales nunca iba...no estaban nada mal. Muy profesionales. En definitiva, de lujo. Tienes un hotel que es una pasada, tienes un centro comercial y un supermercado enfrente, la playa a 2 minutos y el pueblo más bonito de gran canaria a 5 minutos andando...¿que más quieres? si quieres ir a esta isla esta es tu opción. Por cierto, para los amantes del buen comer: ya lo conocíamos de hace 4 años pero TU CASA, en la misma playa de puerto de mogan es de lo mejorcito de la isla. El que vaya a LAS PALMAS, si quiere comer buena comida y precio contenido: EL BODEGON DEL PUEBLO CANARIO. Después íbamos buscando un día ACAYMO, muy recomendado, arriba en la montaña, en Mogán, y descubrimos que cerrara...chafados nos quedamos pero acabamos de rebote en otro restaurante del pueblo, llamado CASA ENRIQUE, en la misma curva de la calle san josé, y me tomé un atún en mojo hervido que estaba delicioso. Todas estas recomendaciones son de comida casera cien por cien. saludos
“El mejor hotel”
5.0
16-08-2010
Nafron , Na
Hemos regresado de unas vacacione en el Cordial Mogan Playa. El hotel esta genial, tanto en cuanto a instalaciones como situacion, al lado de Puerto Mogan. El personal es super amable y detallista. No tenemos ni una pega en cuanto al hotel, excepto quiza el horario de cena, que termina a las 21.30 y para los españoles es un poco temprano...
“Excellent-Just needs an Entertainment Manager”
5.0
10-08-2010
truthmanHereford , hereford
Stayed 31-07 to -07.08 August- Must be a hotspot for Herefordians (ref:HeidiMike) Excellent accomodation,top class food and facilities. Two good pools,excellent restaurants,used tennis, bowling facilities, table tennis and pool tables. Lovely well kept gardens-check out the cacti-Only 3/4 minutes from town centre with parade of shops including supermarket a stones throw away. You can't beat a British variety format and a couple of nights the entertainment was third rate only watchable through some excellent cocktails in the Fatega Bar. Staff always couteous and friendly, Main reception very helpful -they arranged golf for my son an I. Wife and daughter were impressed with the spa treatments. Rifle shooting/table tennis/water polo etc available for grumpy teenagers who dont like being on holiday with parents. looked a well organised childrens club for youngsters. If you want to chill out there's enough facilities to pampar you all week. Can't wait to go again.
“superbly run professional hotel with stunning features”
5.0
09-08-2010
heidimike , Hereford, Reino Unido
The finest hotel we have ever stayed in. The layout of this hotel is second to none with extremely good facilities. From the moment you enter the lobby area you know that this hotel is something very special. From there on in it takes your breath away with it's sheer style. The food is excellent with a wide range of very good dishes on offer. Service is of a very high standard. We cannot wait to return.
“Cordialement vôtre...”
5.0
08-08-2010
GreatSpotSeeker , Estrasburgo, Francia
Le Cordial Mogan Playa se situe au sud de l'ile à 3/4 d'heure de l'aéroport de Las Palmas, l'accueil y est courtois et sympathique pour ne pas dire cordial (trop facile) les principales infos vous sont transmises avec un verre de bienvenue. Les vacances commencent bien ! Les chambres sont plutôt simples, elles disposent toutes d'une terrasse me semble-t-il, tout se passe bien, c'est propre. Les repas peuvent être pris à différents endroits de l'hôtel, selon l'horaire, et je dois avouer que les buffets étaient de très bon niveau et suffisamment fourni, par ailleurs le service du soir était organisé sur 2 rotations. Une végétation luxuriante et variée agrémente les allées et chemins très entretenus qui mène à Puerto Mogan par une petite porte dérobée au fond du site, qui s'ouvrira avec votre carte magnétique de chambre, c'est bien vu. Puerto Mogan est un petit port de pêche très pittoresque, restaurants, bars, terrasses, boutiques, animations, plage... cette proximité rajoute un attrait supplémentaire indéniable à cet hôtel. L' autre point fort de cet hôtel, son spa et ses 2 piscines mis à part, c'est son mini-club, avec une mention spéciale à Lissa qui s'est tellement bien occupé de notre fille Eva de 5 ans qu'elle a voulu y retouner tous les jours !!! Un diplôme était distribué chaque soir aux enfants présents, cela motive ! Franchement j'y suis allé en trainant des pieds, car j'ai horreur des ces hôtels tout récents, pseudo grandiose, car construit en carton pâte, béton projeté et autre pierre ancienne reconstituée à effet Disney Land garanti ! Le Cordial Mogan Playa n'y échappe pas tout à fait, mais il propose des prestations de bon niveau, l'on s'y sent vraiment bien, et j'y retournerai bien volontiers. Ah oui j'oubliais, un petit point négatif, c'est ce sable autour de la piscine, dont je n'ai pas saisi l'utilité !
“Tolles Hotel, herrliche Lage”
5.0
06-08-2010
sushisa , Ober-Ramstadt, Alemania
Die weitläufige Anlage ist auf mehrere Häuser aufgeteilt, Juniorsuiten/ Seniorsuiten sind etwas abseits des allgemeinen Trubels in einem subtropischem Garten gelegen. Das Hotel liegt in Puerto de Mogán, ein kleines Fischerdorf, (wird auch "Klein-Venedig" genannt) Ca. 300 - 500m vom Strand/Yachthafen entfernt Die Entfernung vom Flughafen: Mit unserem Mietwagen brauchten wir 40 Minuten. (Durchschnittliches Tempo 110km/h über die Schnellstrasse Das Personal war sehr freundlich. Immer bemüht, alle Wünsche zu erfüllen. Es wird deutsch, englich oder spanisch gesprochen Mehrere Restaurants... Leckeres Essen, guter Service Unsere JS war groß, mit Tageslichtbad!! Sehr sauber, sehr gute Reinigung (die Betten wurden beim säubern vorgezogen...)
“sehr gut”
5.0
02-08-2010
Un viajero de Expedia ,
Urlaub war vom ersten bis zum letzten Tag sehr erholsam, zu der Zeit waren angenehme Tages-und Nachttemperaturen, keine Mücken Port Morgan ist ein sauberer kleiner Ort, keine Bettenburgen, mit Linienbus und Auto kann man die Insel sehr gut erkunden
“Spoil yourself with a top class hotel in superb surrounding!!!!”
5.0
31-07-2010
DaveViolet, Bury St. Edmunds, Reino Unido
Having had a raft of experience travelling to many parts of the world it is nice to find a nice watering hole that not only has a great location but also staff who will go out of their way to make your stay as comfortable as possible. On arrival at 3.00am we were guided quickly to our room and a picnic was delivered within 5minutes as a welcome even at that unearthly hour.From then on the experience was top class and the 2weeks went too quickly to enjoy everything that the hotel and surroundings countryside have to offer and we will be returning at a later date for more top class service.One or two tips as follows: Do go around all of the buffet areas at meal times as you can easily miss out on the wide selection of food available,and when going down to Porta Mogan try the bars on the left hand side behind beach as drinks and food are cheaper than the tourist area on the right.Do Do Do try the al a carte as it is good as you would get in a top London Hotel!!!!
“Absolutely Perfect!”
5.0
28-07-2010
Jesssirgar , Sir Gaerfyrddin
The Hotel is absolutely stunning and the staff work so hard at the hotel so that you have a most enjoyable stay. Nothing is too much trouble for them too sort or deal with. We had a twin room and it was lovely. Balcony was lovely great for enjoying a drink in the evenings. Being the last stop on the bus (about an hour from airport) we passed the built up areas and arrived at Mogan a small town with character (known as Little Venice). The hotel is located very close to the beach and being able to walk through the hotel grounds and out to the shops and beach was just pleasurable. The flora and fauna on the hotel site is just amazing. The food, we were staying on a half board basis and was just amazing the choice was just fabulous. The quality and standard of food here was second to none. Loved everything. Our suitcase didnt arrive with us but the hotel gave us extra toiletries and we coped. The hotel just made up for it, despite not receiving our case for 3 days.
“was NOT disappointed one of the best hotels i have stayed in”
5.0
27-07-2010
waynea1986 , castleford
went here for one week had a great holiday. im a really fussy eater and enjoy eating out so switchedm my evening meal to dinner and ate out on a night time. The rooms dont have an iron and no english television channels but you can get good dvds from reception for free. would recomend this hotel it was outstanding. 10/10 hotel food 7/10
“WOULD GO BACK TOMORROW!!”
5.0
23-07-2010
shelleyScot, scot
My husband, 5 year old son, 2 year old daughter and I have just returned from a lovely holiday in Gran Ganaria staying at the Cordial Mogan Playa hotel. It's a beautiful Hotel and the Management and staff take great pride in keeping the resort clean and welcoming. We had a good experience of the Hotel before we arrived as we had contacted them prior to our holiday to request interconnecting rooms as when we booked our holiday we had to book two rooms which would have meant one adult and one child per room. The Hotel got back to us very quickly to say that they had reserved a double room and a single to which we had access to each room. They said they would put a fold down bed in for our youngest. We were very pleased with this but had no idea to what type of accomodation we would end up with. Well on arrival, after a welcome drink while check in and a porter to show us to our rooms we were very happy to see the set up of the two rooms. We had two rooms in one corner of the building that was accessed by a main door. This door opened up into a big square hall and inside were two further doors. One was into what the hotel class as a single but in fact it's a 4f6 bed and there was a fold down bed in there too. It had it's own bathroom etc... The other room had it's own inner hall with a door to the right taking you into the Bathroom and then a door to the left into the bedroom. The inner hall had a big floor to ceiling wardrobe which meant the bedroom was a massive airy space. We had sliding doors onto the balcony and two long narrow windows on the opposit wall to the bed. So for all those families with younger children these are fantastic rooms to request directly with the hotel. This Hotel is so childfriendly, which none of the Travel agents in uk seem to advertise. Our kids had a great time at the Mini Disco every night and the kids club was a welcome relief to the hot afternoon sun. While there were one or two British children there were loads of German and spanish kids. The kids club staff were great with the kids but overall so were the rest of the staff, especially in the Restaurant. Everywhere is kept clean throughout the day right down to any leaves or petals that fall on the paths. The Gardens are an oasis of beauty and at every turn there is something else to see and explore. There are little streams with little wooden bridges, ponds with goldfish, and fountains, it goes on... So to anyone reading these reviews and wondering if all these excellent comments are for real? I've one thing to say, " try it for yourself, you won't be disapointed!! " Take no notice of any bad reviews, not that there are many!! The only advise we would have to anyone going is to limit your choice of food per nigth as it's much the same every night but this we discided isn't a negative towards the Hotel, it's their way of catering for everyones tastes. The other thing I'd say is if you are wanting a Resort full of action then Puerto de Mogan is not the place for you! If you like a more relaxing holiday where you can enjoy a feel for the spanish life then it's perfect. We hired a car for a week and enjoyed getting out and seeing the Island and while some of the other Resorts where nice enough looking we were even more convinced that we had chosen the right Resort and Hotel! Here's sending a BIG thank you to all at Cordial Mogan Playa for making our Holiday so special and we hope to be back.
“Fabulous! We did not want to come home!”
5.0
22-07-2010
Gabb-a-laaaa , Londres, Reino Unido
We stayed at the Playa for 2 weeks in July and it is one of the best hotels we have stayed in. We arrived at the hotel quite late on in the evening, assuming that we had missed dinner. As soon as we arrived we were ushered into the dining room and were informed to take as long as we liked over dinner. Check in was very straightforward and we were given complimentary drinks whilst waiting to be shown to our room. A porter showed us and took our luggage to the room, explaining all amenities on the way. The rooms are spotlessly clean, lovely bathroom, large wardrobe (not many hangers) and an empty mini bar fridge so that you can stock up on drinks (there is a supermarket called Hyper Dino opposite the hotel and a Spar more towards the beach. But there is also a Supermarket in the Marina area that is much cheaper). We had a room overlooking the pool, the balcony was of average size and there is a rack to dry your clothes. I would recommend that any ladies take their own hairdryer as the one in the bathroom isnt very good as you need to constantly hold the power button down to get it to work. The hotel offers both room service (5 Euro charge for delivery) and a Mini Bar service. The cost of renting the safe is a few Euros per day. The two pool areas are spotlessly clean and there are plenty of sunbeds to go around although some people get up quite early to reserve them. The food at the pool bar La Fula is of good quality but it is cheaper to eat in the Marina / make your own lunch. The hotel offers the facility to charge food and drink to your room to save you carrying money around with you which we found to be most useful. The only downside we found is that the hotel allows smoking around the pool but only two people during of whole stay smoked near us around the pool and we fed this back when we checked out. There is a small newsagents type shop in reception along with a small souvenir shop. The staff are absolutely fantastic and cannot do enough for you. The choice and quality of the food at breakfast and dinner is excellent, lunch - not so much, not as much variety. It i